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Acculynx has proven to be a valuable tool for organizations looking to streamline their operations and improve efficiency. Users find …
Overview
What is AccuLynx?
We are the production management software that helps roofing and exterior contractors manage their sales pipeline, create roofing estimates, schedules, oversee production, order materials and better understand the performance of their business. The vendor says that their roofing CRM specifically…
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What is AccuLynx?
We are the production management software that helps roofing and exterior contractors manage their sales pipeline, create roofing estimates, schedules, oversee production, order materials and better understand the performance of their business. The vendor says that their roofing CRM specifically…
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Product Details
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- Integrations
- Competitors
- Tech Details
What is AccuLynx?
We are the production management software that helps roofing and exterior contractors manage their sales pipeline, create roofing estimates, schedules, oversee production, order materials and better understand the performance of their business. The vendor says that their roofing CRM specifically supports working in the Insurance Restoration, Retail Roofing, Residential Roofing, and Commercial Roofing industries. AccuLynx provides integrations with the most trusted names in the industry.
AccuLynx Features
Construction Project & Field Management Features
- Supported: Plan distribution & viewing
- Supported: Plan markups & sharing
- Supported: Document sharing
- Supported: Photo documentation
- Supported: Collaboration & approvals
- Supported: Mobile app
Estimating Features
- Supported: Takeoff tools
- Supported: Job costing
- Supported: Cost calculator
AccuLynx Screenshots
AccuLynx Integrations
- Google Calendar
- SPOTIO
- ABC Supply
- QuickBooks
- EagleView
- SkyMeasure by CoreLogic
- Google Maps
- SalesRabbit
- HomeAdvisor
- HailWatch
- CoreLogic Hail Maps
AccuLynx Competitors
AccuLynx Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
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Reviews and Ratings
(11)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Acculynx has proven to be a valuable tool for organizations looking to streamline their operations and improve efficiency. Users find Acculynx helpful for managing appointments, keeping track of leads, and organizing files by homeowner. It simplifies the process of building jobs, ordering materials, processing invoices, and handling payments and electronic document signing. The integrative platform and simplistic setup make it a strong choice for organizations with a clear vision and limited budget. Acculynx assists with the sales cycle, follow-up, and onboarding of new employees, making sales meetings and attaching roof reports to jobs easier. Users appreciate the well-explained training, fast customer support, and helpful integrations provided by Acculynx. It enables quick generation of high-quality reports and estimates for customers, as well as efficient organization of business flow. Acculynx allows for scalable customer care and communication within the company, ensuring everyone is on the same page. Customers also praise the top-notch customer service provided by Acculynx. It effectively solves communication and multitasking challenges in managing multiple jobs and ensures a seamless workflow from leads to contracts, production, and invoicing. While there are some issues with integration with QuickBooks and user permission settings, overall users are happy with Acculynx's responsive support team and continuous development of new features and integrations. It resolves communication issues between sales, project management, and office personnel, providing visibility and pipeline health assessment. Users also use it for capturing, organizing, assigning, and following up with leads. The integration with CRM, project management, accounting, and time clock programs is highly valuable. Users consider it a good fit for the roofing industry as it provides a uniform bid system and easy employee training. Acculynx helps with document upload, CRM, production management, profitability tracking, and invoicing while syncing with QuickBooks. It brings together different departments and allows for efficient communication, except for accounting reports. Acculynx is considered the best software to use for home exterior companies as it provides access to everything via an app and integrates with QuickBooks. Users appreciate the ease of navigation and the overall improvement in daily processing of customers/projects. Despite some tricky updates to learn, Acculynx has been a great addition to their operations.
Highly Customizable: Many users have praised AccuLynx for its high level of customization, allowing them to tailor the software to their specific workflow. This feature has been appreciated by a significant number of reviewers who value the control it provides over each job from start to finish.
Ease of Integration: The ease of integration with other systems is another standout feature that many users have mentioned. They feel that AccuLynx makes it very easy to integrate other software options, which is particularly beneficial for leaner companies looking for versatility in their operations.
Clear Sales Pipeline and Visual Nature: Several users have expressed their satisfaction with the clear sales pipeline and visual nature of AccuLynx. They appreciate how the onboarding process helps them easily manage sales and production of jobs on the platform, making it easier to track progress and stay organized.
Errors in the Software: Users have consistently mentioned encountering errors in the software, which have led to confusion and mistakes. These issues have not been resolved, causing frustration among users.
Difficult to Use Mobile App: Many users find the mobile app to be challenging to navigate and lacking important features when compared to the website. This limitation has hindered their ability to efficiently use the software on-the-go.
Unresolved Issues with Help Desk: Numerous reports indicate unresolved issues with the software's help desk support. One user even mentioned that their help desk ticket was never addressed or resolved, highlighting a lack of satisfactory customer service.
Acculunx users have provided the following recommendations:
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Research all options and identify your needs before purchasing a CRM like Acculunx. It is important to explore different software tools and understand the specific requirements of your business before making a decision.
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Keep it simple and ensure you have a sufficient pipeline and company size before investing in Acculunx. It is more beneficial to implement the software once your business has reached a certain level of complexity and growth, as the tool offers advanced features that may not be necessary for smaller operations.
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Appreciate Acculunx's efforts to make project management more user-friendly. Although some users find the software difficult to learn initially, they acknowledge that it provides various features for scheduling, assigning, and quoting tasks in the service industry. Taking the time to familiarize oneself with the system can significantly enhance project management capabilities.
In summary, users believe that Acculunx is a valuable tool for roofing businesses but caution potential buyers to research their options, consider their needs, and ensure they have the right company size and pipeline before investing in this CRM solution.
Attribute Ratings
Reviews
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January 15, 2020
The best tool for linking data to a customer
AccuLynx is the database for our company's performance. We use this tool from the phone call to the invoicing including estimating, job, scheduling, job orders, proposals, contracts, and photographs of jobs before and after.
- AccuLynx has an unending back end database that can be customized for every item that you put into an estimate. We can make proposals extremely detailed and perform tasks was in the estimate to limit information or expand all information.
- AccuLynx transfers all the estimated material to the order then within the order process you can alter, add, or delete any item with a few clicks.
- Pricing in the database for each item is done manually due to the merger of two large suppliers nationally who decided to write their own database and estimating program and disconnect themselves from AccuLynx that had the ability to automatically update pricing. I feel that was a huge mistake on the part of the supplier. AccuLynx is trying to rectify that relationship.
- It's unfortunate that the only calendaring option is Google Calendar. We are very tied to Outlook which we feel is more user-friendly and we know it well.
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- AccuLynx has been growing and improving since we started with then 6+ years ago. IT's been great to see the changes and the suggestion center where we give feedback has been listened to.
- Negative would be the cost of course, but if I think about it, manual record-keeping would be ridiculous to try to manage outside of AccuLynx with spreadsheets and servers for pictures. One tool does it all in my mind serves us better.
8
Owner, manager, and purchaser of Acculynx. I train the salespeople to use it and I build the templates for estimating as well as keep up on the pricing of the products. That's the part I wish could be done by suppliers.
2
Owners who know technology and math enough to care about it being accurate are crucial.
- Product DB.
- Estimating functionality.
- Split different companies into bidding work as different entities.
- Use it for different trades.
Yes
- Price
- Product Features
- Product Usability
I could care less about the experience with the salesperson, That relationship is temporary and usually misinforming. The greatest concern is ongoing features usability efficiency and time savings. Ongoing support is also a concern.