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Accurate Background

Accurate Background


What is Accurate Background?

Accurate Background is a provider of compliant, automated workforce screening solutions. The vendor states that over 16,000 global organizations trust them to mitigate risk, reduce cost, and deliver a positive candidate screening experience.The vendor further states that their full suite…

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Recent Reviews

TrustRadius Insights

Accurate Background has become a trusted provider for both internal and external background checks, offering users reliable information …
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Accurate for the win!

10 out of 10
February 22, 2018
Accurate Background was used in my previous company as part of the onboarding process for all U.S. hires. It had plans to be implemented …
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What is Accurate Background?

Accurate Background is a provider of compliant, automated workforce screening solutions. The vendor states that over 16,000 global organizations trust them to mitigate risk, reduce cost, and deliver a positive candidate screening experience. The vendor further states…

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Product Details

What is Accurate Background?

Accurate Background is a provider of compliant, automated workforce screening solutions. The vendor states that over 16,000 global organizations trust them to mitigate risk, reduce cost, and deliver a positive candidate screening experience.

The vendor further states that their full suite of compliant screening services lets users verify candidate backgrounds without sacrificing individualized attention or cutting corners. The technology is designed to reduce time to completion, and its screening solutions are built to work with every major ATS platform.

The technology runs on a user's technology of choice – connect web or mobile apps to the screening services and automate the background check ordering process. Candidates can submit their background check forms directly from their laptop or mobile device.

Accurate Background Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Accurate Background has become a trusted provider for both internal and external background checks, offering users reliable information about the backgrounds of candidates. With timely and thorough background checks, users have been able to expedite their hiring process, especially during periods of high recruitment. The ability of Accurate Background to customize packages based on specific user needs, particularly in the Department of Transportation area, has been highly valued by those seeking tailored solutions. Additionally, users appreciate the efficiency of Accurate Background when conducting background checks across multiple locations.

The user-friendly interface of Accurate Background makes it easy for users to select the precise package they require for individual candidates, ensuring convenience and customization. This platform has proven invaluable to users with numerous clients who demand quick turnaround times for background checks. By providing comprehensive background screening solutions, Accurate Background equips users with informative information on applicants, streamlining their background check process while ensuring compliance. Users trust Accurate Background to make responsible hiring decisions as the platform uncovers additional information beyond what is provided by state reports.

Accurate Background's reputation extends beyond national borders, as it is chosen by many users to fulfill compliance requirements for reviewing new hires' backgrounds worldwide. The ease of use and mobile-friendliness of Accurate Background have garnered positive feedback from organizations using the service, leading to smoother onboarding processes and improved candidate experiences. In addition to pre-employment screenings, organizations rely on Accurate Background for annual registry SOR checks and drug screenings. Overall, Accurate Background offers a range of customizable solutions that address the varied needs of its users in the realm of background screening and compliance.

Good Pricing: Several reviewers have appreciated Accurate's competitive rates for staffing agencies, making it an affordable option. They praised the platform for offering a good value for the price, allowing them to save costs while still receiving quality background check services.

Accurate and Fast Verification: Many users have found Accurate's background check service to be accurate and fast in verifying backgrounds. They have mentioned that the platform consistently delivers reliable results quickly, saving them time and enabling them to make informed decisions promptly.

Convenient and User-Friendly: Numerous reviewers have highlighted how convenient and user-friendly Accurate's background check platform is. They appreciate that all the necessary information and features are conveniently located on one page, streamlining their navigation process. Additionally, they find the site intuitive and easy to use without requiring extensive training or technical expertise.

Lengthy Setup Process: Some users have mentioned that the setup process for the product is lengthy and could benefit from more notifications and tech-forward features. They suggest that additional notifications and tech-forward features would help streamline the setup process, making it more efficient and user-friendly.

Comparatively Expensive Pricing: Several reviewers have expressed dissatisfaction with the pricing of the product, stating that it is comparatively expensive compared to other options in the industry. This higher price point may deter potential customers who are looking for more affordable alternatives.

Delays with Background Reports: There have been delays with background reports, as acknowledged by some users. These delays are attributed to the impact of COVID-19 and reduced court hours. While these external factors may be beyond the control of the company, they can still lead to frustration among users who require timely background checks.

Users have made several recommendations based on their experience with Accurate for background checks. The most common recommendations are as follows:

  1. Negotiate Pricing and Payments: Users suggest discussing pricing and payment options at the time of contract. This allows for clarity and transparency in understanding the costs involved.

  2. Customize Background Check Options: Users highly recommend Accurate for its customizable background check options. This feature allows users to tailor their screening program according to their specific needs and requirements.

  3. Consider Timeliness and Planning: It is recommended that users allow sufficient time for background checks, as they typically take 2-3 weeks. Taking this into account when planning hiring processes can help ensure a smoother and more efficient workflow.

Overall, users find Accurate to be a reliable option for timely background checks, with customizable features and good value for its price.


(1-5 of 5)
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Score 3 out of 10
Vetted Review
Verified User
Running pre-hire background checks with federal, national, state, county-specific and education verification. We have a team of five and each person is responsible for running their candidate's background checks on their own. We do not require employment verification.
  • Customer service
  • Accuracy
  • Education Verifications- they reach out to National Clearinghouse but in my experience if don’t get a response they just close the case. We’ve had instances where the degree is only verified after we push them to continue to follow up. We are also charged pass through fees that range from $7-21 on top of the base price for the education verifications. I think, this is standard but seems pricey.
  • Cost - we are moving on from Accurate as we have found a significantly more cost effective option
  • Cost Transparency - to understand what a single background check costs, we have to reach out to the support team. I wish on the order it would break down the cost of each.
  • Sending emails from accurate - in the last year, I had an issue suddenly pop-up. I use to be able to click a button "send email" where the background check would populate in my outlook. Suddenly, that stopped working...I made no changes on my computer or with security/network/etc.. I reached out to accurate and they were adamant that it was something on my side and provided no help. I now have to send background checks to myself on my phone b/c the email won't populate. It is very frustrating!
It does the job well and delays are usually due to the counties not Accurate. It's significantly more expensive than its competitors. In my experience, I had a technical issue with the email to send out the background check form to candidates, and they could not solve it.
  • Accuracy
  • Timely
  • Price varies per background
  • Tech issue, support team unable to provide guidance
Score 9 out of 10
Vetted Review
Verified User
We use Accurate to run a MVR and country-wide background check for all of our incoming employees. We are required to run background checks through our state's Department of Public Safety, but we still run an Accurate check because we have found many instances where Accurate's results revealed things the state's report did not. We have been using Accurate for over 7 years and have had zero issues.
  • The user experience when submitting the background check is easy, straight-forward and well thought out
  • The results are always reliably fast. If there is a hold up (for small towns the clerk usually has to submit information manually) they provide us a reason for the extended wait time which is appreciated
  • The pricing is very reasonable
  • Would be nice if we could change the subject of the email sent to applicants. We do not drug test as a condition of employment, but the email says "Background/Drug Test Authorization"
Very well suited for our company because of their pricing, reliability, speed, detail, and user experience. I don't think there are any scenarios where Accurate wouldn't work for a business.
  • The reports from Accurate are frequently more thorough than the other checks we run
  • Results are returned quickly
  • User experience is simple and hassle free
  • We have full confidence in the caregiver(s) we send to our clients' homes
  • The pricing structure makes it possible for our small business to use this as a supplemental service to double-check state issued reports that are not as reliable
  • User experience is great - Our incoming employees are never frustrated or confused when completing the authorization as part of their onboarding
More reliable and significantly better user experience compared to other products. Pricing structure also made it more affordable than competitors.
Celine Mechain | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
We have chosen Accurate Background for employment check of our candidates worldwide. This is a compliance requirement to review new hires background (identification and criminal history for the last few years). Accurate Background has been chosen as they could guarantee checks around the globe. We have been using their services for almost a year now.
  • Ability to undertake background screening worldwide
  • The screening process on the US side took 4+ months to be implemented even though there was no specific request or difficulty on our side: we have a very basic need that Accurate Background is supposed to be implementing easily.
  • Twice in the past Accurate Background's reports have shown blank records ... for people with a criminal history.
  • I receive on a regular basis from Accurate services emails asking for more information. But sometimes this email is not for me but for the candidate. And you never know what complementary information is required. You just receive an email stating "we need more information". You have to chase them to know what they need.
  • I have recently received a message stating that a search is complete. When you open the record, you realize the search has been abandoned. There is a sentence at the end of it stating that you have received an email from their services.... when you have received nothing.
  • All the above shows that there is minimum interaction with real people from their services, that their automatic messages are not complete nor accurate, and that their search results just cannot be trusted.
While using Accurate Background services, one should not think they are paying for a service that will save them time.
The only reason why I am using Accurate Background is that it is a compliance requirement in our organization and I would change without hesitation if I could.
  • Using Accurate has been an unnecessary painful experience so far.
Accurate Background has some competitors that are more costly on the international side of searches.
Score 7 out of 10
Vetted Review
Verified User
Our organization utilizes Accurate Background for all pre-employment screenings, annual SOR checks and drug screenings that may be required.
  • Comprehensive background check report
  • Report tailored to your needs
  • Weekly calls with Account Manager or as needed
  • online chat option with customer service
  • Background check report format could be improved by being easier to read. It's a little messy.
Accurate is a global organization that has background checks available internationally. The report formatting could be improved. It's messy and difficult to read.
Accurate is much better. The most thorough background check company I have ever used.
February 22, 2018

Accurate for the win!

Score 10 out of 10
Vetted Review
Verified User
Accurate Background was used in my previous company as part of the onboarding process for all U.S. hires. It had plans to be implemented globally and our account manager Aaron Reich was amazing at giving us more information. It was so user-friendly as well as mobile-friendly it made the entire experience so much easier for the candidates. For us users, there were so many opportunities to learn more about compliance.
  • AMAZING CUSTOMER SERVICE OPTIONS! You can call, email, and/or chat.
  • The dashboard is very straightforward and allows for easy organization.
  • The report is super easy to read but even if you are unfamiliar there's a tour button that walks you through each section of the report to help you understand the layout.
  • There is no direct way to reach the verifications team and having customer service as a middleman sometimes adds a delay.
The experience has been great! I was so happy to hear that my current company is also using Accurate. I know the information will come quickly and will meet the high expectations we set.
  • Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
  • We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.
Accurate actually makes an attempt to get things verified. They do not just call 10x in one day and then close it.
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