ACG CRM

ACG CRM is a web-based CRM software solution primarily developed for Traders and Post sales Service providers. It offers modules for lead management, sales management, purchase management, inventory management, service management, and more. According to the vendor, ACG CRM is designed for small to medium-sized enterprises (SMEs) in professions and industries such as Traders, Post sales Service providers, and FMCG sectors.

Key Features

Web Based CRM: According to the vendor, ACG CRM is a web-based CRM solution that allows users to access information and data from anywhere, at any time, using any device with internet access. This flexibility promotes collaboration and aims to increase overall productivity and efficiency.

Lower Cost: The vendor claims that ACG CRM offers a cost-effective solution with lower operational costs compared to traditional CRM systems. This makes it a viable option for businesses of all sizes.

Workflow Automation: The vendor suggests that ACG CRM efficiently automates workflow processes, streamlining business operations by automating repetitive tasks, potentially improving productivity while reducing the risk of human error.

Customer Management: ACG CRM enables users to coordinate and manage unlimited customers, maintaining records of each customer and their transactions. The vendor claims that it provides a comprehensive view of customer interactions and history.

Supply Chain Management: According to the vendor, ACG CRM supports supply chain management for businesses, especially in FMCG sectors. It efficiently manages sales and marketing processes based on branch/headquarter/area/route management, allowing for customization and modification to suit different business environments.

User Access Security Management: The vendor states that ACG CRM provides user access security management to ensure data privacy and protection. It allows for hierarchical access control to sensitive information, ensuring that only authorized users can access and modify data.

Lead Management: ACG CRM manages the entire lead management process, from capturing leads to converting them into customers. According to the vendor, it tracks and analyzes lead data to identify potential sales opportunities, helping businesses effectively manage and nurture leads.

Sales Management: The vendor claims that ACG CRM manages the sales process from lead conversion to order fulfillment. It tracks sales activities, deals, and pipelines, providing insights into sales performance and forecasting.

Purchase Management (FG & Spares): ACG CRM manages the purchase process for finished goods and spares. According to the vendor, it tracks purchase orders, vendor management, and inventory levels, aiming to optimize procurement and reduce costs.

Inventory Management (FG & Spares): The vendor suggests that ACG CRM manages inventory for both finished goods and spares. It tracks stock levels, stock movements, and stock valuation, providing real-time visibility into inventory status and helping businesses maintain optimal stock levels.