Overview
What is AcmaTel CCS - Call Center Solution?
AcmaTel CCS is presented as comprehensive and unified Call Center Solution. AcmaTel states their Call Center solution is intelligent, secure, and comes with sophisticated capabilities, equal to their capabilities as a Voice over Internet Protocol (VoIP) service provider. It has…
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What is AcmaTel CCS - Call Center Solution?
AcmaTel CCS is presented as comprehensive and unified Call Center Solution. AcmaTel states their Call Center solution is intelligent, secure, and comes with sophisticated capabilities, equal to their capabilities as a Voice over Internet Protocol (VoIP) service provider. It has been designed in…
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Product Details
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What is AcmaTel CCS - Call Center Solution?
Acmatel Call Center Solution enables customer care teams to provide personalised phone assistance to customers throughout their omnichannel journey. Acmatel aims to help growing call centre teams resolve customer issues faster, measure and improve contact support operations, and provide an exceptional user experience.
AcmaTel CCS - Call Center Solution Features
- Supported: Predictive Dialer
- Supported: Skill based mapping
- Supported: Automatic call distribution
- Supported: WebRTC Phone
- Supported: Auto Dialer
- Supported: Multilevel IVR
- Supported: Real time Analytics & Reports
AcmaTel CCS - Call Center Solution Screenshots
AcmaTel CCS - Call Center Solution Video
AcmaTel CCS - Call Center Solution Competitors
AcmaTel CCS - Call Center Solution Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | All major languages |
