Score 8 out of 10
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- Few minor flaws like switching between HTML and Design view in WYSIWYG editor have been around for a while and need fixing.
- Sometimes when a program (campaign automation) is particularly lengthy and complicated it can be difficult to figure out what is happening. Also there is no save function, so make a mistake and you may have to spend a while putting it back together again!
- Reporting needs modernising and introduction of greater customisation capablities.