Email deliverability reporting (20)
A/B testing (10)
WYSIWYG email editor (10)
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We cancelled as quickly as we could (1 year).
My rating is based on 1 year of implementing and using Silverpop. I believe it is likely a better fit for larger companies with marketing teams; if you have a team of 3 or more people, you can likely handle this product's complexity. It felt to me, as a user, to be more like 3 or 4 products that had been glued together, but I could be wrong... Really not intuitive at all. So given the negative ROI, I have to give it a poor rating.