The platform to freely and easily scale Digital Experiences.
We benefit from Acquia DxP and professional services to deploy at speed and run simplified operations at scale for hundreds of our …
Overview
What is Acquia Digital Experience Platform?
The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability…
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How Acquia Digital Experience Platform Differs From Its Competitors
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Popular Features
- Role-based user permissions (49)8.383%
- Admin section (42)7.979%
- API (39)7.676%
- Code quality / cleanliness (34)7.575%
Reviewer Pros & Cons
Asst. Dean and Sr. Strategist -Academic Innovation
State University of New York (Education Management, 10,001+ employees)
Pricing
N/A
Unavailable
What is Acquia Digital Experience Platform?
The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data…
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Competitors
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- FAQs
What is Acquia Digital Experience Platform?
The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data platform, it allows organizations to understand who their customers are and deliver personalized experiences. Acquia's DXP offers variety of other tools including digital asset management, personalization, campaign management and more that complement the core content and data solutions.
Acquia Digital Experience Platform Features
Web Content Creation Features
- Supported: WYSIWYG editor
- Supported: Code quality / cleanliness
- Supported: Content versioning
- Supported: Admin section
- Supported: Page templates
- Supported: Library of website themes
- Supported: Mobile optimization / responsive design
- Supported: Publishing workflow
- Supported: Form generator
- Supported: Content scheduling
Web Content Management Features
- Supported: Internal content search
- Supported: Content taxonomy
- Supported: SEO support
- Supported: Browser compatibility
- Supported: Bulk management
- Supported: Page caching
- Supported: Availability / breadth of extensions
- Supported: Built-in e-commerce / shopping cart
- Supported: E-commerce / shopping cart extension
- Supported: Community / comment management
- Supported: Import / export
- Supported: Website analytics
Platform & Infrastructure Features
- Supported: API
- Supported: Internationalization / multi-language
Security Features
- Supported: Role-based user permissions
- Supported: Version history
- Supported: Simple roll-back capabilities
Acquia Digital Experience Platform Videos
Acquia Digital Experience Platform
Acquia provides the only open Digital Experience Platform. Our Drupal cloud and Marketing Cloud offer best in class products that enable organizational Velocity, Intelligence, and Governance.
Our Platform uniquely combines True 360 customer insight with rapid Content Creation...
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Acquia Digital Experience Platform Competitors
Acquia Digital Experience Platform Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Sitecore Experience Manager, Liferay Digital Experience Platform (DXP), and WordPress are common alternatives for Acquia Digital Experience Platform.
Reviewers rate Role-based user permissions highest, with a score of 8.3.
The most common users of Acquia Digital Experience Platform are from Enterprises (1,001+ employees).
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Reviews and Ratings
(209)Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
June 28, 2023
Thank you Acquia!
The cloud IDE is set up with tooling, folder structure, and browser-based so it's ready quickly and always available. The cloud platform makes managing your environments simple and clean without worrying about the underlying architecture. The products offered by Acquia, as a whole, are robust and we are currently only realizing a fraction of our potential, but we are working towards implementing the CI/CD and Remote Administration features to even further ease the demand on our technical team.
- Cloud IDE
- Customer Service
- Cloud Platform
- Site Studio
- Testing
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90%
9.0
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90%
9.0
90%
9.0
- Technical continuity
- streamline development
- outstanding customer service
Immediately. Drupal was already installed, and we started creating content types and doing migrations. We were launching a new website and this dramatically cut down on the amount of time it took our two developers to bring our new site to launch.
Very convenient because it's a suite of products built to work together and Drupal is open-source. The AWS products are very similar, but I really appreciate the Cloud IDE.
2
Web Developers, Information Technology
2
Web Developers, Information Technology
- e-commerce
- marketing
- b2b sales
- We lost a developer not long after switching to the Acquia platform, which left us with 1. The Acquia platform allowed our single developer to manage everything needed for our ecommerce business to continue successfully.
- CI/CD and/or the pipelines feature. We are a small shop and can use as much help as possible from automation.
- Customer support has helped us tons! We will continue to abuse their good nature for the foreseeable future. :-)
No. The basic tier seems to be meeting our needs.
Yes
Yes.
My most recent interaction with Acquia support was an attempt to get phpunit testing set up and working on our Cloud Platform site. Even though this module/library is considered a third-party product and "out-of-scope" my support tech, Fernando, did his own research and then ultimately reached out to colleagues trying to help me sort the issue. The support team made a number of recommendations, all of which got me one step closer, and then another. Finally, I was able to take the last step and have a unit test run on my Cloud IDE, but could've never gotten there without the assistance of a helpful human. It should be called "Acquia Very Supportive Customer Support". Ok, maybe not, but you get the idea.
Acquia is our SASS solution for Drupal 7 powered websites, landing pages and webtools. Our prospect facing website and internal facing websites both utilize the Drupal 7 framework that Acquia hosts. In addition our SEM efforts, RFI forms and other marketing communication is on the platform. Acquia has performed consistently well.
- Dependable Update
- Knowledgeable Customer Service
- Functionality seems designed for larger enterprise organizations
- Interfacing tools are sometimes more complex then similar cloud hosted services such as Azure or AWS
- I'm not sure if the money spent on Acquia couldn't have been saved on a less expensive hosting platform. Some of our contracts seem backed with features and extras we never used.
The website infrastructure was already implemented prior to my arrival. I'm unsure what impact it made in comparison to our prior host. Other services they have provided since my arrival have made no signification improvement. In fact we reduced our service expenses upon my arrival.
Acquia was chosen for its expertise in Drupal hosted websites. Our website however is either so simple, so dependable or both that we've never leaned on that specific trait to solve issues or iterate new website improvements.
2
Marketing manager who approves purchase and myself who suggests hosting platforms.
1
I'm the only one managing the Acquia Platform. One must be familiar with manipulating hosting management consoles such as GoDaddy, Huroku or the like in order to manage the Acquia platform. It's certainly not as complicated as Azure or AWS devops.
- Hosting external Drupal websites
- Hosting internal Drupal websites
- Managing SSL certificates and domain names
- Nothing unexpected, it's just web hosting.
- Nothing innovative, it's just web hosting.
- Nothing unusual, it's just web hosting.
- We're not going to use it in the future.
- We're moving away from Drupal 7
- We've decided to go with Python/Django/Wagtail because it was simpler to develop in.
Yes
We looked at AWS, Azure and Heroku as well as hosting the Drupal 7 build on our own internal servers. There simply wasn't enough internal expertise to setup and maintain this at a professional level our company was comfortable with.
- Product Reputation
- Prior Experience with the Product
I think I would try Azure with OpenLitespeed as a server. The server has a built in reverse proxy which would have simplified our experience trying to maintain a Docker container structure.
- Don't know
Change management was minimal
Yes, we have several hours of premium consulting as well. This has helped us in the past make decisions about hosing blob content and finding solutions for a media server.
No
Yes, our website was slow having a difficult time processing SQL statements that we didn't know where causing issues. They suggested multiple was to increase performance as well as helped rule out other issues that we thought maybe contributing to website lag.
- Moving instances of Dev/Test/Prod
- Downloading database backups and files for testing on local builds
- Managing SSL and Domains
- The internal folder structures of the Linux distro they are running has a lot of confusing aliases - but that's deep beyond the platform in SSH
Yes, but I don't use it
March 03, 2022
Acquia Digital Experience Platform for the win!
We use the Acquia Cloud Platform to host, build and manage our Training and Education and Higher Education Drupal websites. The easy-to-use, highly-supported, and market-leading platform allows our geographically diverse team of website managers, editors, and developers to optimise and deploy changes to our online assets with ease and confidence.
- Easy to manage multiple environments and a team of Site Developers and Site Administrators
- Easy and intuitive to conduct deployments, back-ups, rollbacks of code, databases, and files
- Useful add-ons such as Solr Search, Security, Site Monitoring, Migration tools, etc.
- Excellent and responsive support
- My developers have periodically complained of a lack of environment
- I've always appreciated the uptime dashboards - moving for New Relic seems to be at odds with what I've come to enjoy and appreciate about Acquia Digital Experience Platform
- ROI is hard to specifically measure, but it goes without saying that our two primary websites both drive Leads and E-Commerce solutions that are enabled greatly by our Drupal build, which are hosted on Acquia Digital Experience Platform.
- Negative ROI experiences with Acquia Digital Experience Platform have come in the form of a three-year subscription to Acquia Lift - a solution that didn't necessarily fit our business model, in part due to a lack of resources to drive the tool. Also, that solution was difficult to use due to some of the Drupal-based solutions that we used on our websites at the time. I've since heard that Lift has been greatly improved, so there may also have been some issues with the platform, to begin with, that might have hindered our utilisation.
I wasn't in this role when Acquia Digital Experience Platform was initially purchased. However, my understanding was that there were some initial teething pains that took some time to overcome. I have been informed that once those challenges were overcome, a whole raft of legacy issues with publishing content and deploying code updates were resolved.
I personally haven't had much experience with other digital hosting platforms, but I have investigated alternatives in other roles. Pantheon has consistently cropped up as another enterprise Drupal hosting solution, and Adobe Experience Manager has been investigated for previous websites/roles. Pantheon is attractive due to the competitive pricing, while Adobe Experience Manager has never been terribly attractive as it's an entirely new Hosting solution/CMS environment, which I am unfamiliar with.
1
Marketing (Lead Generation, Organic Traffic, SEO) Sales (Ecommerce)
1
The person who manages Acquia Digital Experience Platform is a Senior Manager in a high-level account maintenance role with limited technical or implementation experience.
- Website hosting
- Website uptime
- Performance
- Security
- Enabling business priorities through website activities such as Organic Traffic growth, Lead Generation and Ecommerce
- Acquia Digital Experience Platform allowed my organisation to fix a whole raft of pre-existing issues with the Drupal website and allow for easy and rapid deployments of new features
- Considering looking into Personalisation
October 17, 2017
Acquia Cloud Hosting in my own words
My team and I use and recommend Acquia Cloud Hosting for each of our client sites that are either self-hosted, or are using generic hosting solutions like DreamHost or DigitalOcean. Not that we have anything against either of those hosting companies; many of us have side-projects and freelance sites hosted there. But for enterprise-level site and repository management, client ease-of-use, basic to advanced levels of Drupal support, and a 99.95% infrastructure uptime SLA, Acquia stands far above their closest competition.
My organization sells its own software solutions that do not compete in any way with Acquia. In-fact, the company's business model is solely geared towards cloud-hosting higher-ed CRM solutions; from a basic, simple implementation of one of our entry-level solutions, all the way up to a managed solution with on-site support staff for the duration of the contract.
Web Services, the team I belong to, is normally an add-on item in the contract to provide website support and maintenance. Many of the schools we works with, like having a single company help them manage all of their Information Technology solutions. As a result, we are just a team of developers. no dedicated dev-ops or network infrastructure billets.
My organization sells its own software solutions that do not compete in any way with Acquia. In-fact, the company's business model is solely geared towards cloud-hosting higher-ed CRM solutions; from a basic, simple implementation of one of our entry-level solutions, all the way up to a managed solution with on-site support staff for the duration of the contract.
Web Services, the team I belong to, is normally an add-on item in the contract to provide website support and maintenance. Many of the schools we works with, like having a single company help them manage all of their Information Technology solutions. As a result, we are just a team of developers. no dedicated dev-ops or network infrastructure billets.
- The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
- Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
- Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
- Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
- This is a difficult question for me to answer, as I have seen the platform mature over the past few years and they recently, 3-6 months ago revamped their admin UI web interface that addressed some of their previous shortcomings. I don't ever have any difficulty finding what I need, when I need it on the admin UI. My first suggestion would be to review their documentation in some areas, which are still linked to the previous iteration of the web interface.
- The majority of the services offered by Acquia Cloud Hosting are built on top of Amazon Web Services. As a result, some SSL certificates do not work well, or at all if they originate from Network Soutions (which have never worked), or GeoTrust (Equifax), VeriSign, and DigiCert, which on occasion produce SSL certificates that fail to work on Acquia Cloud.
- Recently I have found that team management has a couple of limitations when the client is the "Organization administrator," and the role of "Team administrator" is assigned to myself or a member of my team. There are some links and page options that should be available to those of us assigned the role of Team Lead or Senior Developer within the Team Management structure, but we have had to contact support to update our permissions to be granted the appropriate access. It may be a result of their recent upgrade to the site, and regardless, support was able to fix our issue the same day we submitted a request.
N/A
N/A
100%
10.0
100%
10.0
N/A
N/A
N/A
N/A
100%
10.0
100%
10.0
- With Acquia Cloud, I no longer need to implement my own home-grown deployment system and stay up-to-date on the latest LINUX security vulnerabilities or upgrade my web server software, as all of that is managed by Acquia. That in itself can save a single developer 50% of their time when compared to self-hosting.
- Again, as I recommend the platform, I have no direct involvement in the actual cost of the hosting solution, I still benefit as a developer by using a solid mature software solution that delivers exactly what is promised.
- My team offers Drupal and Wordpress solutions for Higher-Education institutions. Over the past couple of years, we have put together a list of recommended hosting providers for both Drupal and Wordpress. On the Drupal side, we only recommend Acquia and Pantheon and as-such, we are able to share our knowledge with other team-members using the same vendor. As a result, we have compiled a number of tips and artices we publish on the team's wiki. Put in the perspective of ROI, working with a known entity, the consistency reduces the time-to-market of many of our site builds as we have established relationships with our counterparts at Acquia and we know its strenghts and limitations.
I have used Pantheon for almost as long as I have used Acquia. Many colleges and universities will use sub-sites in Drupal either as a separator for each department, or possibly for targeted marketing campaigns. One of the biggest reason we tend to use Acquia over Pantheon for these clients is that Pantheon does not support Drupal sub-sites. So, there is an added cost to the client each time they want to spin up another site based on their base Drupal installation.
The admin UI for Pantheon is similar to Acquia's, but they take a more hands-on / hands-off approach when it comes to core Drupal upgrades. Pantheon uses their own software called Terminus to help interface between the developer and the server. By them managing the Drupal core files, you, as a developer just need to understand that you can not update your copy of the site locally, when an updated version of Drupal is released. All of your custom and contributed modules are your responsibility (as they should be), but you just need to be aware that your commits will be rejected if they contain core Drupal updates.
The admin UI for Pantheon is similar to Acquia's, but they take a more hands-on / hands-off approach when it comes to core Drupal upgrades. Pantheon uses their own software called Terminus to help interface between the developer and the server. By them managing the Drupal core files, you, as a developer just need to understand that you can not update your copy of the site locally, when an updated version of Drupal is released. All of your custom and contributed modules are your responsibility (as they should be), but you just need to be aware that your commits will be rejected if they contain core Drupal updates.
Developer
1,000-10,000 pages
5
I didn't know what to put for a realistic number. There are four Drupal developers on my team, and each of us use it daily. But, the CIO's and Web Managers at our client sites', that have Acquia Cloud Hosting, have access to the interface as well. None of them use the site and resources the same way we do though.
4
This question really is not relevant, as we don't "support Acquia" it would be better to say that they, on more than one occasion support our team.
- I wish I could put a list of use-cases here, but in my case, there is only one: Any client that has a Drupal site.
- Even though many of us have been using Acquia Cloud Hosting for three or four years, we are just now beginning to really take advantage of the Acquia API and including Cloud Hooks in to our development and deployment process. This simple 'refactoring' in the way we deploy and manage sites allows us to continue to streamline our processes and continue to work towards a fully TDD development and deployment workflow.
- Acquia offers free development account / sites, that we often use for proof-of-concept demos when making a pitch to a new client, as well as an environment we can spin up easily as a sandbox when trying out new Drupal modules or theme frameworks.
- Many of the members of our team use Acquia's DevDesktop, which is an all-in-one development environment for MacOS, or Windows. It pulls down all of the necessary Git repository branches, databases, and public files, from an existing Acquia Cloud website. For us, as a growing team, it has been very easy to onboard new developers and get them up to speed and working on our client sites in a very short amount of time.
- As Acquia Cloud, and Acquia Cloud Free are very specific services, there no other uses for the site aside from its intended purpose.