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Acquia Digital Experience Platform

Acquia Digital Experience Platform

Overview

What is Acquia Digital Experience Platform?

The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability…

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Recent Reviews

All in one solution

10 out of 10
October 17, 2023
Incentivized
We use Acquia to host our sites. We have been using it in my current organisation for the past 3 years. Site factory and site studio or …
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Small Biz perspective

10 out of 10
July 12, 2023
Incentivized
We have been using the Acquia platform for all our customer website projects for the last 12 years. Our projects are large, complex, busy …
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Acquia CDP

9 out of 10
July 03, 2023
Incentivized
We use the CDP to drive campaign selection and segmentation, and then for the closed loop analysis to understand the performance of our …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Role-based user permissions (49)
    8.3
    83%
  • Admin section (42)
    7.9
    79%
  • API (39)
    7.6
    76%
  • Code quality / cleanliness (34)
    7.5
    75%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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N/A
Unavailable

What is Acquia Digital Experience Platform?

The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.acquia.com/choosing-right…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.3
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

7.7
Avg 8.1

Web Content Creation

Features that support the creation of website content.

7.7
Avg 7.6

Web Content Management

Features for managing website content

7.6
Avg 7.1
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Product Details

What is Acquia Digital Experience Platform?

The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data platform, it allows organizations to understand who their customers are and deliver personalized experiences. Acquia's DXP offers variety of other tools including digital asset management, personalization, campaign management and more that complement the core content and data solutions.

Acquia Digital Experience Platform Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Library of website themes
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: Built-in e-commerce / shopping cart
  • Supported: E-commerce / shopping cart extension
  • Supported: Community / comment management
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Version history
  • Supported: Simple roll-back capabilities

Acquia Digital Experience Platform Videos

Acquia Digital Experience Platform
Acquia provides the only open Digital Experience Platform. Our Drupal cloud and Marketing Cloud offer best in class products that enable organizational Velocity, Intelligence, and Governance. Our Platform uniquely combines True 360 customer insight with rapid Content Creation...
 Show More

Acquia Digital Experience Platform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Sitecore Experience Manager, Liferay Digital Experience Platform (DXP), and WordPress are common alternatives for Acquia Digital Experience Platform.

Reviewers rate Role-based user permissions highest, with a score of 8.3.

The most common users of Acquia Digital Experience Platform are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(209)

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have been using the Acquia platform for all our customer website projects for the last 12 years. Our projects are large, complex, busy websites for demanding customers. The platform makes our development and operating work easy. The platform is secure, and their support team is prompt and cooperative. That helps.
  • Ability to manage multiple environments well
  • The Cloud IDE, which is a recent innovation
  • Security has been great. Never had a problem thus far.
  • Acquia is very innovative with the platform. No suggestions
It is a bit pricey compared to alternatives but we found it be well worth the premium. We use it for our customers and so obviously the customer needs to be agreeable to the higher cost. However, the extra cost is still a small fraction of the overall operating cost.
Digital Experience Platform
N/A
N/A
Web Content Creation (8)
N/A
N/A
WYSIWYG editor
N/A
N/A
Code quality / cleanliness
N/A
N/A
Admin section
N/A
N/A
Page templates
N/A
N/A
Library of website themes
N/A
N/A
Mobile optimization / responsive design
N/A
N/A
Publishing workflow
N/A
N/A
Form generator
N/A
N/A
Web Content Management (5)
N/A
N/A
Content taxonomy
N/A
N/A
SEO support
N/A
N/A
Bulk management
N/A
N/A
Availability / breadth of extensions
N/A
N/A
Community / comment management
N/A
N/A
Customer experience management
N/A
N/A
Results and Analysis
N/A
N/A
Platform & Infrastructure (2)
N/A
N/A
API
N/A
N/A
Internationalization / multi-language
N/A
N/A
Security (1)
100%
10.0
Role-based user permissions
100%
10.0
  • Peace of mind with the hosting and operating of our websites. Hard to put a number on this
Not applicable to any significant extent
The platform architecture and customizable features make it very scalable and flexible
Every time we have had an issue, Acquia support has responded promptly and worked with us as a team to solve the problem. The Acquia support team is global and we have literally had interactions with all of their support offices, yet the experience has been the same - top notch
No, we have not purchased premium support because we have never felt the need to given our own expertise and the help from the regular Acquia support
I think the Acquia support team is always exceptional - prompt, have a solution, and are polite and pleasant - all through just email
June 28, 2023

Thank you Acquia!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
The cloud IDE is set up with tooling, folder structure, and browser-based so it's ready quickly and always available. The cloud platform makes managing your environments simple and clean without worrying about the underlying architecture. The products offered by Acquia, as a whole, are robust and we are currently only realizing a fraction of our potential, but we are working towards implementing the CI/CD and Remote Administration features to even further ease the demand on our technical team.
  • Cloud IDE
  • Customer Service
  • Cloud Platform
  • Site Studio
  • Testing
It is simple to deploy any branch of code in your git repository to any environment on the cloud platform. It is also simple to ssh into any environment to manage it or, Acquia also offers a CLI to perform common tasks remotely from the command line.
Digital Experience Platform
N/A
N/A
Web Content Creation (5)
90%
9.0
WYSIWYG editor
90%
9.0
Code quality / cleanliness
100%
10.0
Admin section
90%
9.0
Page templates
90%
9.0
Mobile optimization / responsive design
80%
8.0
Web Content Management
N/A
N/A
Customer experience management
N/A
N/A
Results and Analysis
N/A
N/A
Platform & Infrastructure (1)
90%
9.0
API
90%
9.0
Security (1)
90%
9.0
Role-based user permissions
90%
9.0
  • Technical continuity
  • streamline development
  • outstanding customer service
Immediately. Drupal was already installed, and we started creating content types and doing migrations. We were launching a new website and this dramatically cut down on the amount of time it took our two developers to bring our new site to launch.
We really only have one department and one site, so not sure this applies to us, however we did have two developers NOT working onsite, so having the cloud IDE was extremely convenient for our colocations.
Very convenient because it's a suite of products built to work together and Drupal is open-source. The AWS products are very similar, but I really appreciate the Cloud IDE.
2
Web Developers, Information Technology
2
Web Developers, Information Technology
  • e-commerce
  • marketing
  • b2b sales
  • We lost a developer not long after switching to the Acquia platform, which left us with 1. The Acquia platform allowed our single developer to manage everything needed for our ecommerce business to continue successfully.
  • CI/CD and/or the pipelines feature. We are a small shop and can use as much help as possible from automation.
  • Customer support has helped us tons! We will continue to abuse their good nature for the foreseeable future. :-)
We've had a very good experience and will, hopefully, continue to do so.
Look, we've contacted Acquia support for actual bugs, advice on Drupal and contributed modules, and even Drupal/Linux topics that are considered "out-of-scope", but they've never dismissed a ticket straight away. There is always a responsive human being who is happy to leverage the knowledge of colleagues, research problems for us and always, always, always try to help us solve our issues no matter what they may be. That's huge! Especially in a small shop like ours, where our few developers are learning Drupal and all of it's nuances in an isolated environment. We appreciate you Support Team!
No. The basic tier seems to be meeting our needs.
Yes
Yes.
My most recent interaction with Acquia support was an attempt to get phpunit testing set up and working on our Cloud Platform site. Even though this module/library is considered a third-party product and "out-of-scope" my support tech, Fernando, did his own research and then ultimately reached out to colleagues trying to help me sort the issue. The support team made a number of recommendations, all of which got me one step closer, and then another. Finally, I was able to take the last step and have a unit test run on my Cloud IDE, but could've never gotten there without the assistance of a helpful human. It should be called "Acquia Very Supportive Customer Support". Ok, maybe not, but you get the idea.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use the Acquia Cloud platform to build website factories. Using Acquia Cloud ensures that the platform is fully optimized for Drupal. We also use Acquia Search to build features based on Solr. The available environments (non-prod and prod) allow us to have improved development workflow, and the drag-and-drop UI facilitates deployments and actions on the platform.
  • Robust and scalable infrastructure.
  • Acquia Cloud UI.
  • Support
  • I don't know.
Appropriate for: Large Drupal websites Websites factories Less appropriate maybe for small websites, considering the cost.
Digital Experience Platform
N/A
N/A
Web Content Creation (8)
N/A
N/A
WYSIWYG editor
N/A
N/A
Code quality / cleanliness
N/A
N/A
Admin section
N/A
N/A
Page templates
N/A
N/A
Library of website themes
N/A
N/A
Mobile optimization / responsive design
N/A
N/A
Publishing workflow
N/A
N/A
Form generator
N/A
N/A
Web Content Management (5)
N/A
N/A
Content taxonomy
N/A
N/A
SEO support
N/A
N/A
Bulk management
N/A
N/A
Availability / breadth of extensions
N/A
N/A
Community / comment management
N/A
N/A
Customer experience management
N/A
N/A
Results and Analysis
N/A
N/A
Platform & Infrastructure (2)
50%
5.0
API
60%
6.0
Internationalization / multi-language
40%
4.0
Security (1)
80%
8.0
Role-based user permissions
80%
8.0
  • We can launch new websites without additional costs.
There was a really small setup time compared to when we had to install a full stack architecture on "classic" hosting services (like 90% less time).
The platform is scalable (I can't wait for Acquia Cloud Next!) Starting a new website is really quick with our website's factory.
We had some limitations with another provider: for example, multisite was not possible. We did not encounter any particular constraints with Acquia Cloud.
Response times are good Response are often pertinent
I don't what is the premium support.
I don't know
The interface is really clear and simple to use, we like that.
  • Deploy code / backup
  • Follow stack metrics
  • Drag and drop interface
  • The new ticket system is less easy to use than the old one
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Acquia is our SASS solution for Drupal 7 powered websites, landing pages and webtools. Our prospect facing website and internal facing websites both utilize the Drupal 7 framework that Acquia hosts. In addition our SEM efforts, RFI forms and other marketing communication is on the platform. Acquia has performed consistently well.
  • Dependable Update
  • Knowledgeable Customer Service
  • Functionality seems designed for larger enterprise organizations
  • Interfacing tools are sometimes more complex then similar cloud hosted services such as Azure or AWS
Acquia has a very large offering of services that cater to larger enterprise clients. Smaller single-domain clients like our website seem like a loose fit for what Acquia provides.
  • I'm not sure if the money spent on Acquia couldn't have been saved on a less expensive hosting platform. Some of our contracts seem backed with features and extras we never used.
The website infrastructure was already implemented prior to my arrival. I'm unsure what impact it made in comparison to our prior host. Other services they have provided since my arrival have made no signification improvement. In fact we reduced our service expenses upon my arrival.
We don't use scalable solutions.
Acquia was chosen for its expertise in Drupal hosted websites. Our website however is either so simple, so dependable or both that we've never leaned on that specific trait to solve issues or iterate new website improvements.
2
Marketing manager who approves purchase and myself who suggests hosting platforms.
1
I'm the only one managing the Acquia Platform. One must be familiar with manipulating hosting management consoles such as GoDaddy, Huroku or the like in order to manage the Acquia platform. It's certainly not as complicated as Azure or AWS devops.
  • Hosting external Drupal websites
  • Hosting internal Drupal websites
  • Managing SSL certificates and domain names
  • Nothing unexpected, it's just web hosting.
  • Nothing innovative, it's just web hosting.
  • Nothing unusual, it's just web hosting.
  • We're not going to use it in the future.
  • We're moving away from Drupal 7
  • We've decided to go with Python/Django/Wagtail because it was simpler to develop in.
We're moving away from Drupal as a platform. Drupal 8 and 9 were simply too overburdened and difficult to maintain compared to other offerings. PHP seems like a dying language so we are currently in the process of migrating all of our Drupal 7 functionality and custom modules to a Python/Django/Wagtail platform. This doesn't mean Acquia isn't a great service, they are professional and top-knotch, but the only way we'd say with them is if I didn't complete the migration.
Yes
We looked at AWS, Azure and Heroku as well as hosting the Drupal 7 build on our own internal servers. There simply wasn't enough internal expertise to setup and maintain this at a professional level our company was comfortable with.
  • Product Reputation
  • Prior Experience with the Product
I think I would try Azure with OpenLitespeed as a server. The server has a built in reverse proxy which would have simplified our experience trying to maintain a Docker container structure.
  • Don't know
Change management was minimal
It was implemented when I got there. I don't know how it was prior.
They are absolutely fabulous and have never dropped the ball in 8 years of us being on the platform. If it wasn't for Drupal 8/9 being unrealistically complicated compared to other offerings like Django/Wagtail we'd be still with Acquia and Drupal.
Yes, we have several hours of premium consulting as well. This has helped us in the past make decisions about hosing blob content and finding solutions for a media server.
No
Yes, our website was slow having a difficult time processing SQL statements that we didn't know where causing issues. They suggested multiple was to increase performance as well as helped rule out other issues that we thought maybe contributing to website lag.
It's a great user interface. It's always being updated and I've never noticed a bad update that increased the complexity or reduced
  • Moving instances of Dev/Test/Prod
  • Downloading database backups and files for testing on local builds
  • Managing SSL and Domains
  • The internal folder structures of the Linux distro they are running has a lot of confusing aliases - but that's deep beyond the platform in SSH
Yes, but I don't use it
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Creating the foundation to support websites across our European businesses. Allowing the team to provide a solid foundation for growth, while allowing the business to meet IT security & compliance needs. It also removes the need to have a team of IT skilled staff and empowering the marketing team themself to build the website with ease.
  • Account Management
  • Technical Support
  • Been a partner not a provider
  • Training program on how to use the platform
It always has the right answer to meet our business needs. No matter what problem we have thrown at the product, there always seems to be a solution. The support and guidance the Acquia team provide are second to none.
  • Allowed business to easily comply with security need, removing wasted time and energy
Using the platform is good but a solid vision is needed as some fundamental decisions can affect you later in the project. We made the mistake of starting to build with the mindset of only what we have in our 2-year road map and not looking at the long term. This has meant we needed to go back and redo some work to allow us to addapt.
The platform itself is scaleable and has no limits, but you have to be careful if you think everything will just fit. Watch out for your DNS settings and remember there are limits on your number or request you can make, all this has a cost impact.
useability
The team is always there to support any issue. We had an issue around adding more code into the system and they supported us all the way through.
not having the full skill set in the IT team meant having full support is a very important thing, also any new product you try to insert into you landscape your always better having the real experts instead of the people who think they are experts
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