Acquire is a solid partner for co-browse
It is used by all of our service agents supporting inbound customer calls and chat inquiries.
Acquire.io
Acquire.io
Acquire.io
Overview
What is Acquire.io?
Acquire is a scalable suite of tools equipping service agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. The application is...
Read moreRecent Reviews
Pricing
View all pricingN/A
Unavailable
What is Acquire.io?
Acquire is a scalable suite of tools equipping service agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. The application is designed to streamline customer…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://acquire.io/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Would you like us to let the vendor know that you want pricing?
1 person want pricing too
Alternatives Pricing
What is Genesys Cloud CX?
Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.
What is LiveAgent?
LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. The vendor states users can increase productivity by taking advantage…
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Acquire.io?
Acquire is a scalable suite of tools equipping service agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. The application is designed to streamline customer conversations for sales, support and onboarding.
Acquire.io Features
- Supported: Live Chat
- Supported: Co Browse
- Supported: Chatbot
- Supported: Video & Voice Call
- Supported: Profile Management
Acquire.io Screenshots
Acquire.io Integrations
- SAP Sales Cloud
- Zoho CRM
- WordPress
- Zendesk Support Suite
- Microsoft Application Server (deprecated)
- Shopify
- Joomla!
- Drupal
- Shift4Shop
- OpenCart
- Salesforce
- Magento Commerce Cloud (formerly Magento)
Acquire.io Competitors
Acquire.io Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Acquire.io Customer Size Distribution
| Consumers | 10% |
|---|---|
| Small Businesses (1-50 employees) | 20% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 40% |
Comparisons
View all alternativesCompare with
Reviews and Ratings
 (4)
Attribute Ratings
Reviews
(1-1 of 1)- Popular Filters
Companies can't remove reviews or game the system. Here's why
March 19, 2020
Acquire is a solid partner for co-browse
It is used by all of our service agents supporting inbound customer calls and chat inquiries.
- Acquire is easy to implement and integrate with websites.
- Very responsive to new development requests and support.
- Acquire is esy to use for both the customer and service agent.
- The product is stand-alone chat and co-browse, not really omni-channel.
- Workforce management features, work distribution and control, could use some improvement.
- Acquire gave us chat as a service channel.
- It gave us insight and details on long-standing, but hard to prove, website concerns.
We looked at ZenDesk, Genesys, and other products.
We selected Acquire because their online demo is pretty amazing, they are easy to integrate/implement, and were very responsive during initial conversations.
We selected Acquire because their online demo is pretty amazing, they are easy to integrate/implement, and were very responsive during initial conversations.