Acronis Cyber Backup

Backup of laptops is done wherever the client goes as long as they have internet it makes the job easier. Managing the backup remotely we can ensure config changes without logging into the user's desktop. Some of our servers are not accessible via conventional ways but we can configure the backup and ensure stability.

Acronis on-prem is the worst backup software I ever used. After 4 years of using it, I'm still trying to make it work, and it still doesn't. The support managed to resolve only one out of +30 incidents. They'll try to contact you on a random email or phone number, and if you don't answer, they'll close your case. Oh, and If you manage to escalate your ticket, don't worry, it will still be ignored by an account manager. The system is constantly blocking, and it appears that the most efficient way to resolve the issues we had was to reinstall completely the solution. If you dare to change the size of a disk on one VM, you'll lose all backup of the disk if you don't clone your job. The only thing this product has worked for was wasting our time and money.

I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low

You NEED to protect your servers from Ransomware. Acronis Cyber Backup lets you do that and recovery quickly.

Only had to contact support a few times. Response was quick and the issue was addressed.

It is suited in small to large sized businesses. It may be less appropriate for a customer with a large data set and a small budget due to the cost compared to some less effective solutions.

We have to provide lots of logs and other details but the solution is usually prompt. I would prefer the support team get connected to obtain these logs.

Overall I'd recommend Acronis to anyone. It's cost effective and as an admin whose actually had to dig for files, knowing that I can spin up a machine and find what I need is peace of mind for myself and the owners of the business. The cloud service has never failed to perform the scheduled backups and it doesn't leave you with ambiguous messages about each backup.

Acronis Cyber Backup is very well suited for mid-sized companies that are looking for a cloud backup solution that will provide a robust and very reliable backup. It’s a bit pricier than other solutions so it’s not as suited toward companies with small amounts of data to backup. Though with that price comes a high level of support and high level of reliability that isn’t available with cheaper solutions.

I would not hesitate to recommend this product, it is one of the best options for backing up and recovering data. It offers an information control panel, various specialized tools for the protection of your files, with one of the benefits of being able to access them at any moment wherever it is.

It can make a full restore from an entire server in less than an hour, and the backup can be made in one external drive or in multiple DVD. However, the interface is not very friendly to navigate between menus.

For small business scenarios, it works great. It has full image recovery, full/incremental backup and many other options at an extremely competitive price point. The product is frequently updated with valuable features.

If you want daily backups of all your computers, from inside or outside the network, that software is great for you. You can manage remotely and set up reporting. You can do file backups to bare metal restore backups. You can also use it to backup servers, and virtual machines, and it supports multiple operating systems.

Acronis is well suited for a company that has at least one server to back up. The program will work with a wide variety of operating systems including Server 2012, 2016 and 2019. This program will also allow you to backup multiple servers from one host device. It will also works with Linux OS.

It's excellent if you work with critical data that you cannot afford to lose. You would need above average knowledge of PC's to install, set it up and have it running though - or you need your IT team to do it for you. If you are a user without above average IT knowledge or an IT team to back you up, I would recommend looking for an alternative.

I also wouldn't recommend it for personal use i.e if you need a back up for your photos, movies etc. Simply because there are cheaper options that will do that job well.

We have used this to recover a folder that was accidentally deleted by a user. Brilliant and works fast too.

It is well-suited for enterprise use, even when multiple platforms are being utilized. You need to have a reliable network and a competent IT staff (which most are). It is less appropriate for very small companies or companies that have disparate locations across the globe. Acronis Backup Standard might be more suited for smaller companies.

Acronis is well fitted in SMBs/Medium Enterprises who have a heterogeneous environment. When it comes to high end systems like Mainframes, Oracle Backup etc. Acronis cannot perform. It also doesn't have a good support agent.

If you are on a Windows environment and you want to implement a super easy backup solution, Acronis will do the trick. There are other pricier backup solutions out there, but if your environment is small and you only need to backup locally, it works like a dream. I was always pleased whenever I had to restore a backup.

I actually think that it works great for most scenarios.

I don't see why this software would be 'less suited' for usage when compared to other software for the purpose of backing up your data. It does what it is meant to do in a way that is easy to understand. The user interface is intuitive overall, setup feels standard without anything that feels out of the ordinary, and we have not had any problems with restoring information as needed.

We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.

Acronis backup works really well with being able to back up a physical host and the VM's that reside in it with one license. A lot of other vendors were on a per client bases.

Acronis is great if you have a workstation failure and need a quick recovery. As long as you are recovering to a like machine the recovery is fairly easy.

In my medical practice I handle a large volume of data and I have found this product to perform flawlessly. The support is the best that I have experienced anywhere.

Due to its comprehensive backup method, I would never consider other options. No other product comes close to the speed and ease of protection.

It's a well-rounded software package for backing up virtual machines, I've not used it for physical machines yet but I'd bet it works just as well. I would however like improvements to be made in the backup process of NAS folders.

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.