Acronis Cyber Backup Reviews

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Score 8.3 out of 101

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Reviews (1-25 of 41)

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Score 9 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Easy to install.
  • Easy to manage.
  • Easy to create a backup or clone disk.
  • It is expensive for small company use, but considering the importance of data, even a high price tag is not a disadvantage.
  • It can be somewhat slow at times.
  • The web interface sometimes kicks you out.
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Score 9 out of 10
Vetted Review
Verified User
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Pros and Cons

  • The UI is very intuitive.
  • You have multiple backup options.
  • It supports multiple backup destinations.
  • It can become expansive.
  • Could be integrated with more third storage provider.
  • Can become hard to manage with a lot of computers.
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Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Backups from the entire computer or server.
  • It can recover a server with the entire system and software.
  • Faster recovery.
  • It could be more user-friendly.
  • Sometimes the time it takes to make a backup is slow in comparison with other systems.
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Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Ease of use.
  • Set-it-and-forget it solution.
  • Economical.
  • There can be a little bit of a learning curve compared to other backup products, but not overwhelming.
  • It is somewhat limited in its feature set compared to enterprise-level solutions.
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January 07, 2019

Acronis Backup Review

Score 10 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Backs up different data types.
  • Backs up to multiple sources including tapes, external drives other servers.
  • Easy to use interface.
  • Support staff does not always have answers and sometimes has to escalate issues.
  • A better way to integrate yearly subscriptions into the contract.
  • Better notifications of backup alerts.
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Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It's really easy to automate a backup. You can choose where you want the back up to be stored (locally or online) and how frequent you want your backups to be. And then just let it run on schedule.
  • It's very customizable. You can choose what you want to back up, where you want to back it up to and how frequently your backups should run.
  • Recovery is (I have only had to do it once) really fast and smooth. I was able to get back to a working state without calling in for support and all my stuff was right where I expected it to be.
  • It is very reliable. Backups very rarely fail and are easy to fix when they do.
  • Backup failure error messages should be more helpful. Sometimes they are hard to decipher and you have to call in for support.
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Kevin Cooper profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
  • The cloud based backup and the local backup don't talk to each other. I can never get one answer on how much total cloud storage is being used by both the cloud managed endpoints and the locally managed endpoints.
  • Licensing could be easier to manage. Adding new licenses seems a bit manual.
  • Deploying agents doesn't always work from the console. I have to occasionally do a manual installation.
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Ethan Nick profile photo
August 22, 2018

Simple Acronis Review

Score 9 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Obtaining Data Recovery. The process of recovering any information from a backup is straight forward. There has yet to be any issues with any recovery we've attempted.
  • Setting schedules for incremental and full backup dates/times. We need to run our backups at very specific times and the ability to assign different schedules for backing up various locations is very helpful.
  • User-Friendly. All information is readily accessible in a way the flows nicely. Placement of different option makes sense as you go through the processes of install, setup and everyday usage/maintenance.
  • There are times when accessing the backup files takes an extended amount of time, as they do not always become usable quickly. It is a small complaint, as they never fail to open after a few minutes.
  • Being able to create backups on removable USB hard drives that are taken away for offsite storage when full could be better. You can make it happen but the process doesn't feel as smooth as the rest of the software.
  • It would be nice to be able to compare the contents of multiple backups at one time in order to be able to more quickly see the difference between them when searching for information changes requested by users.
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Mitch Hubbell profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Automated backups to both cloud and local sources.
  • The recovery process is incredibly well implemented.
  • The have some very good support.
  • I wish there was a better way to backup the contents of a NAS, currently I have to do a "Machine" backup and then point to the NAS folder/s from there.
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Derek Schroeder profile photo
Score 7 out of 10
Vetted Review
Verified User
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Pros and Cons

  • An image-based backup solution for small to medium businesses
  • Easy to mount and restore small or large amounts of data
  • Scalable as backup needs change over time
  • Partial backup solution, still requires bring-your-own-media
  • Full image backups take longer than incremental-based solutions
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Rishan Ahmed profile photo
October 01, 2018

Acronis Backup

Score 8 out of 10
Vetted Review
Reseller
Review Source

Pros and Cons

  • One suite or one console for heterogeneous environments. Administrator can get alerts, notifications and complete control of backup and data management.
  • As an implementer, backup installation and configuration is very easy.
  • Backup schedule management is super easy. User can create backup policies as per company instructions or user patterns.
  • Real time backup has more demand now. If Acronis can implement snapshots with a real time feature, it will be a game changer.
  • Acronis support needs a lot of improvement.
  • Response from the sales team is not that good. Acronis should revise the pricing as well.
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Richard N. Silverstein, M.D. profile photo
Score 10 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Reliable on site back up
  • Reliable cloud back up
  • After having to use this product for many years I cannot think of any necessary improvements. It performs flawlessly and has rescued my data numerous times over the years with speed and precision.
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Score 9 out of 10
Vetted Review
Verified User
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Pros and Cons

  • User-friendly interface makes it easy to manage.
  • Easy to restore files/systems.
  • Acronis supports mobile devices such as Android and Apple.
  • Not a lot of information about the reports unless you want them emailed.
  • Adding more to their knowledge base would be helpful.
  • The cost can be expensive if you have a lot of customers.
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Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Image backup and restore are very quick
  • Recover files and folders directly from File Explorer
  • Easy and Quick Installation
  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
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Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Multiple platform support
  • Ease of management
  • Helps with ransomware protection
  • Great backup speeds
  • RTO lags a little bit behind the speeds that are claimed in the literature
  • Remote management could be better
  • Cloud storage should be included
  • Lack of popular 3rd-party cloud backup targets
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September 26, 2018

Acronis is a dream!

Score 8 out of 10
Vetted Review
Verified User
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Pros and Cons

  • This software is really easy to implement. You are up and running within a day.
  • Restores are extremely easy to implement.
  • When you do need to contact support they are really helpful.
  • It can be a little expensive.
  • You have to install an agent on your servers.
  • I did not have great luck with it backing up Linux servers.
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Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Acronis backup allows you to set up several backups at once to different locations for redundancy.
  • It allows you to easily search the local network to find backup locations.
  • It allows you to set up several different time frames for backups ie: weekly, monthly, daily etc
  • You can find local resources but you cannot search the network globally. You have to input an IP/DNS name to search. Whereas in the previous version 11.7, you could search and find locations without having to use these references.
  • The interface is somewhat slow to load
  • The licensing is very difficult to navigate if you are using Acronis in different locations because you have to have a controller on different subnets and you can't sync the licensing across the network
  • Also, keeping track of what the computer is using what license if you have not added to the management controller is difficult.
  • My biggest issue with Acronis Backup Advanced 12.5 is if the hard drive on your machine starts to fail you cannot run the software to back up the machine. I spent a lot of time with support with just this issue and they could do nothing until I replaced the hard drive but at that point, I could not run a backup so I had to use the oldest backup I had.
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Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Automatic backup deletion based on the age of backup
  • Ability to restore a VM to a host in minutes
  • Ability to check back up integrity after a backup completes.
  • When active protection detects a file that it deems malicious but it isn't, there should be an easier way to whitelist it for your entire company.
  • Support, if ever needed, takes a very long time to respond. We pay for the maintenance and expect speedy service so sometimes it is frustrating.
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Wagner Dias profile photo
December 15, 2017

Acronis@work

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Full image backups
  • Full restores
  • Full backups of GPT disks
  • Better reporting capabilities
  • Support assistance would benefit from more training
  • Increased support team size
  • Support team doesn't always get back to you in a timely fashion or as agreed
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Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Image failing hard drives
  • Move existing hard drives to new SSD
  • Local backup of existing workstations
  • The UI can be hard to navigate for new users
  • Acronis sometimes does not show progress during a clone so it's hard to tell the status
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Paul Uslan profile photo
December 08, 2017

Backup for Drs

Score 10 out of 10
Vetted Review
Verified User
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Pros and Cons

  • It does incremental backups so I do not need to worry about not having enough space on my backup drive
  • It schedules when the office is closed so does not tie up the computer during the day.
  • Advises if backup was successful and if not, where the error lies.
  • I had a hard drive error previously on my computer and the backup corrects and does not bring forward any corrupted files.
  • Easier set up for people not very computer savy, and unable to express backup path correctly in computer terms. Program finds all it needs for set up.
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Robert A. Cambridge, M.D., M.B.A. profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Backs up entire server.
  • Easy to install, easy to configure.
  • Flexible with types of media it uses to backup.
  • Does not recognize/individually backup MySQL Server software. Therefore, with my server if the database goes bad the entire server has to be restored. Apparently, Acronis only recognizes name-brand products.
  • Interface seems to be web-based. If the internet is down, the server cannot be restored.
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Boon Hian Lim profile photo
December 06, 2017

Acronis Backup Advance

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Simple Backup Plan setup
  • Easy restoration
  • High Compression level
  • Dashboard that clearly provides necessary information
  • Provide extract of data from the cloud instead of transmitting through internet during data recovery (DR)
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About Acronis Cyber Backup

Acronis Cyber Backup aims to be the most reliable and easy-to-use backup for businesses of all sizes, whether it is located on-premises, in remote systems, in private and public clouds, or on mobile devices.

Acronis promises to help IT keep the business running. Businesses can be at risk of losing important data. Lost data leads to costly downtime, customer dissatisfaction, regulatory fines, and lost revenue. As a result, the IT pros must meet extremely high expectations. You need to keep the company running 24-hours a day.

According to the vendor, the key benefits of Acronis Cyber Backup include:
  • Full Availability, No Downtime
  • Complete Protection, Now and Forever
  • Fast Backup, Non-Stop Business
  • Proactively eliminate attacks
  • Restore VMs in seconds
  • Reduce outages with the best RTO
  • 20+ platforms protected
  • Easy scalability with data growth
  • Mobile data protection
  • Instant protection with 3 clicks
  • Multi-tier deduplication
  • Off-host backup operations
  • Spend Less, Best ROI and TCO
  • Minimal upfront costs with simple licensing options
  • Simplified, automated administration
  • Flexible storage capabilities

Acronis Cyber Backup Features

Has featureComplete Business Protection
Has featureFlexible Storage Options
Has featureIntuitive, Scalable Management
Has featureInnovative Data Protection
Has featureWorld’s Fastest Recovery

Acronis Cyber Backup Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No

Acronis Cyber Backup Support Options

 Free VersionPaid Version
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Acronis Cyber Backup Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No
Supported Countries:North America, Latin America, Europe, Asia
Supported Languages: English, Français, Español, Deutsch, Italiano, Polski, Ceština, 简体中文, 繁體中文, 한국어, 日本語