Easy to deploy and maintain
I use Action1 to patch all our Windows machines: servers, desktops, and laptops. I also use it for remote deployment, package creation, …
Overview
What is Action1?
Action1 is a risk-based patch management platform for distributed enterprise networks trusted by thousands of organizations globally. Action1 helps to discover, prioritize, and remediate vulnerabilities in a single solution to prevent security breaches and ransomware attacks. It automates patching of…
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What is Action1?
Action1 is a risk-based patch management platform for distributed enterprise networks trusted by thousands of organizations globally. Action1 helps to discover, prioritize, and remediate vulnerabilities in a single solution to prevent security breaches and ransomware attacks. It automates…
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- Setup fee optional
For the latest information on pricing, visithttps://www.action1.com/pricing
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- Premium Consulting/Integration Services
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What is Action1?
Action1 is a risk-based patch management platform for distributed enterprise networks trusted by thousands of organizations globally. Action1 helps to discover, prioritize, and remediate vulnerabilities in a single solution to prevent security breaches and ransomware attacks. It automates patching of third-party software and operating systems, ensuring continuous patch compliance and remediation of security vulnerabilities before they are exploited.
The company was founded by cybersecurity veterans Alex Vovk and Mike Walters, who previously founded Netwrix, which was acquired by TA Associates.
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Action1 Risk-Based Patch Management Platform for Work-from-Anywhere Workplaces
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| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(9)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Action1 is a versatile software solution that has gained popularity among IT service providers for its ability to efficiently manage client endpoints in a centralized manner. Users have found Action1 to be user-friendly and well-suited for their technicians' needs. The support team of Action1 has been commended for their prompt response and effective resolution of issues, further enhancing the overall experience of using the platform.
One of the primary use cases of Action1 is patch management and software deployment across multiple systems. This functionality allows users to easily monitor software patching and remotely deploy applications, saving valuable time and reducing overheads. Small MSPs have particularly benefited from Action1's comprehensive features, enabling them to efficiently manage computer systems, including hardware, software, security, and backups. The platform facilitates effective monitoring of multiple companies, approval of updates, configuration of scheduled tasks, and seamless remote installation, updating, and management of software.
Additionally, the Remote Access feature of Action1 has proven invaluable in solving problems for remote workers without requiring them to physically come into the office. This has been especially beneficial during the transition to remote learning models in school districts, as Action1 provides a game-changing solution for effectively managing endpoints. Furthermore, users can conveniently pull inventory information on endpoints, set alerts, schedule reports, and effortlessly manage Windows updates through an intuitive interface.
Moreover, Action1 Cloud Remote Monitoring and Management Solution has emerged as a valuable tool for organizations managing a large number of laptops deployed during the COVID-19 pandemic. It enables efficient management of laptops outside VPN connections and offers notable flexibility in software deployment and updates.
Overall, Action1's ease-of-use, robust functionality, and reliable support make it a highly regarded choice for IT service providers seeking efficient endpoint management solutions. Whether it's performing patch management or remotely deploying software across organizations or managing endpoints during remote work or learning scenarios, Action1 proves to be an indispensable asset in streamlining operations and enhancing productivity.
Users highly recommend trying the free account to quickly test out Action1 RMM. They find it easy to deploy and praise its simple admin page. According to users, Action1 RMM is a strong solution for patching, making it ideal for Windows shops. Users also recommend Action1 RMM for those supporting friends and family. They suggest checking the roadmap to see if any missing tools are planned for the future. While users appreciate the Windows update feature, they caution that it is not a complete replacement for WSUS.
Reviews
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March 19, 2024
Easy to deploy and maintain
Score 10 out of 10
Vetted Review
Verified User
I use Action1 to patch all our Windows machines: servers, desktops, and laptops. I also use it for remote deployment, package creation, and remote support.
- Windows updates/patches
- Custom package creation
- View endpoint details
- Group endpoints
- Speed of dashboard
- Overall GUI refinement
- Larger script library
- Positive impact on my time
- Positive impact on endpoint security
- Positive impact on compliance
Action1 is much easier to use than PDQ and easier to use to create packages.
June 01, 2021
Action1 is a must in the IT management industry
Score 10 out of 10
Vetted Review
Verified User
As a small MSP servicing SMEs in today’s competitive and restrictive economic environment, Action1 really help us to reduce overheads and save time – plus it enables us to provide a better service to our clients.
We manage our client’s computer systems completely - hardware, software, security, and backups. Additionally, we provide remote support on an ad hoc basis when they require direct assistance.
By using Action1 we can easily monitor multiple companies effectively, approve updates and configure scheduled tasks as needed.
I would strongly suggest if you were a smaller MSP or if you simply need to monitor and manage a couple of your own computers, give Action1 a go. They might not be as polished as some of their larger competitors, but they get the job done at a fraction of the cost.
Brilliant job, Action1!
- Approved and scheduled patch management.
- Software and hardware inventory.
- Remote control.
- Would appreciate two factor authentication via Google Authenticator or a similar app.
- Patch management.
- Remote control.
- Reduced overheads and considerable time savings.
- Dragon RMM (ITarian / Comodo ONE)
Action1 provides much more control and features than ITarian.
April 01, 2021
Action1 has helped us secure our Remote Workforce.
Score 10 out of 10
Vetted Review
Verified User
As many school districts around the country have moved to a remote learning model we were in need of a platform that would allow us to manage our endpoints more effectively during this difficult time. Making the move to Action1 has been a game-changer for us due to the platform's flexibility.
We were in need of a platform that would allow us to install, update, and manage software and software updates remotely. Action1 has provided us with a way to update software that may have critical vulnerabilities in a timely manner. The platform also allows us to pull inventory information on endpoints. We can set various alerts to be sent via email and schedule reports. Managing Windows updates is simple and intuitive.
We were able to push out the Action1 Agent Utilizing the Action1 endpoint discovery agent in a matter of minutes and I cannot say a bad thing about the platform.
We were in need of a platform that would allow us to install, update, and manage software and software updates remotely. Action1 has provided us with a way to update software that may have critical vulnerabilities in a timely manner. The platform also allows us to pull inventory information on endpoints. We can set various alerts to be sent via email and schedule reports. Managing Windows updates is simple and intuitive.
We were able to push out the Action1 Agent Utilizing the Action1 endpoint discovery agent in a matter of minutes and I cannot say a bad thing about the platform.
- Remote Access allows us the ability to help our staff remotely.
- Uploading and installing software via the Action1 console is very easy to use.
- You will have greater visibility of your endpoints using the Action1 IT Asset Management piece.
- I would like to see more Pre packaged apps in the Action1 App Store.
- I would like to see a list of IT friendly powershell scripts to allow for easy maintenance. (Delete users, Clean Temporary files... )
- ROI = Time saved for us.
- The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.
Price for one. The cost is extremely reasonable IMO. Action1 is easier to use for a non-technical person and there is zero maintenance since it is cloud hosted.
March 03, 2021
Great solution for small organization
Score 10 out of 10
Vetted Review
Verified User
We are providing IT services to small organizations and were looking at a solution to manage our clients endpoints in a more central way and provide us the ability to monitor software patching as well and deploy apps easily across multiple systems remotely. We came across Action1 [Cloud Remote Monitoring and Management Solution] while looking at others solutions and it looked like it had all of the features we were looking for, while still being easy to use for our technicians. We started rolling it out at one of our client to test and were really happy so far with the results. We had a couple issues at the beginning, but Action1 [Remote Monitoring and Management Solution] support team did an incredible job at fixing it quickly and keeping us updated on the progress and everything was resolved and now working as intended.
- Customer service and support team are easy to reach and response time is really fast
- Interface is really user friendly and easy to use
- No iPhone or iPad app (at least as of now) could be nice to have eventually
- Real time saver having everything integrated in one platform, from patching to remote access
- Free up to 50 devices, which is really good to start testing it out, or for small organizations starting out
After looking at different solutions, Action1 [Cloud Remote Monitoring and Management Solution] was the perfect fit for us that delivered all of the features we wanted without being as costly as some of the others alternatives we've looked at. There was no minimum endpoint count and they even offer up to 50 endpoints for free, which is really great for a small organization like us to help us lower our starting costs and still allows us to grow at our pace without having to commit to a defined amount of endpoints to start.
1
Technical support for our clients endpoints and systems
February 19, 2021
Action1 Takes Action
Score 9 out of 10
Vetted Review
Verified User
Our agency was looking at Action1 Cloud Remote Monitoring and Management Solution for cloud-based management and software deployment. We had over 400 laptops deployed when COVID-19 hit but no way to manage them outside of them being connected to out VPN. Action1 Cloud Remote Monitoring and Management Solution just happened to be one of the few solutions we were looking at to resolve this predicament.
- Customer service has very fast response times compared to other companies we dealt with in the past.
- Action1 Cloud Remote Monitoring and Management Solution's engineers were able to help me resolve any issue I faced when attempting to set up a test environment and deploy software and scripts to a few computers.
- Action1 Cloud Remote Monitoring and Management Solution has a user-friendly interface if you've ever used any kind of software deployment system before.
- Action1 Cloud Remote Monitoring and Management Solution complies with HIPAA and FIPS
- Deploying packages with multiple files is a little tedious
- Have to use an auto-extract EXE file to copy files
- We were only able to take Action1 Cloud Remote Monitoring and Management Solution for a test drive, unfortunately. It met all of our business needs, and I could see it having a positive impact on our current situation.
- Microsoft Endpoint Manager (Microsoft Intune + SCCM) and ManageEngine Desktop Central
Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.