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ActionIQ

ActionIQ

Overview

What is ActionIQ?

The ActionIQ Customer Data Platform, from ActionIQ in New York, aims to enable users to align people, technology, and processes to deliver customer experiences across every touchpoint, and it is designed to enable large organizations to solve chronic customer data…

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Recent Reviews

TrustRadius Insights

ActionIQ offers a single platform to collect and consolidate millions of customer records from multiple data sources, enabling businesses …
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Reviewer Pros & Cons

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Pricing

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What is ActionIQ?

The ActionIQ Customer Data Platform, from ActionIQ in New York, aims to enable users to align people, technology, and processes to deliver customer experiences across every touchpoint, and it is designed to enable large organizations to solve chronic customer data fragmentation and gain the…

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  • No setup fee

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Meet the New ActionIQ (AIQ) CX Hub

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Product Details

What is ActionIQ?

ActionIQ Video

ActionIQ Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(1)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

ActionIQ offers a single platform to collect and consolidate millions of customer records from multiple data sources, enabling businesses to create personalized journeys and campaigns for their customers. With ActionIQ, users can orchestrate targeted experiences to specific customer segments across multiple channels, resulting in more relevant and engaging communications.

Users can leverage first-party data across channels, segment audiences based on transactional and site behavior, and automate campaign execution without the need for an analyst. By consolidating customer records into a single master profile, users have a holistic view of their customers’ behavior, allowing them to build their own segments, parse out audiences, and execute personalized campaigns themselves. They can also target dormant users to increase engagement levels and leverage person-match technology to resolve multiple records for customers into a single actionable record. Overall, ActionIQ is helping businesses become more data-driven in their marketing efforts while reducing the amount of repeated work with audience lookups and consolidation of customer records.

Reviews

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Score 9 out of 10
Vetted Review
Verified User
We were looking for a CDP with refined data models that can connect to our legacy data warehouse and extract the required information for creating customer profiles which we could then target for personalized campaigns. ActionIQ has been performing extremely well on all fronts. It is highly composable and has integrations with all major third-party Martech tools.
  • Data ingestion, cleansing and unification
  • Data activation for paid media campaigns
  • Data extraction from data warehouses and data lakes
  • Campaign delivery features especially multichannel orchestration
  • More hosting options including offsite
  • Better user access and identity management controls
ActionIQ is ideal for a medium and large-sized organization that already has a lot of data stored across existing data warehouses and data lake solutions and is looking for a CDP with refined data models that can extract the key insights, analyse them and create detailed customer profiles for real-time targeting.
  • It's composability and the amount of connectors it offers
  • It's profile-building capacity
  • Its data extraction and data enrichment capabilities from multiple disparate sources
Customer Data Management (9)
94.44444444444444%
9.4
Account Scoring
90%
9.0
Customer Data Governance
100%
10.0
Data Connectors
90%
9.0
Data Enhancement
100%
10.0
Data Ingestion
100%
10.0
Data Storage
90%
9.0
Data Visibility
100%
10.0
Event Data
90%
9.0
Identity Resolution
90%
9.0
Audience Segmentation & Targeting (4)
95%
9.5
Standard visitor segmentation
100%
10.0
Behavioral visitor segmentation
90%
9.0
Traffic allocation control
100%
10.0
Website personalization
90%
9.0
Tag Management (8)
95%
9.5
Tag library
100%
10.0
Tag variable mapping
90%
9.0
Ease of writing custom tags
90%
9.0
Rules-driven tag execution
100%
10.0
Tag performance monitoring
100%
10.0
Page load times
100%
10.0
Mobile app tagging
90%
9.0
Library of JavaScript extensions
90%
9.0
  • Improved our digital media targeting capabilities
  • Increased the RoI of our data warehousing solutions
  • Increased the efficiency of our marketing campaigns team
In my opinion, Tealium is a better product for sure, has a much more refined analytics engine but the reason we went for ActionIQ is the better integrations it offers in the ad tech space with the various SSPs and DSPs. We integrate it with LiveRamp and Goofle ads exchange and it works flawlessly. It is also significantly cheaper than Tealium.
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