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ACTIVE Education (ACTIVE Net)

Score6.3 out of 10

17 Reviews and Ratings

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What is ACTIVE Education (ACTIVE Net)?

ACTIVE Network's ACTIVE Education solution is designed to provide up-to-date, user-friendly registration software which enables administrators and students to enroll and purchase merchandise with ease. The software supports loyalty building activities, increase registrations, and keep a student database up-to-date as well as streamline the participant experience.

Categories & Use Cases

Reviews

What users are saying about ACTIVE Education (ACTIVE Net).
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Average ActiveNet User

Incentivized
Verified User
Professional in Customer Service (1001-5000 employees employees)

Pros

  • I like the appearance of the booking confirmations - it is more visually appealing.
  • The booking module is fairly simple and user friendly.
  • It works with our campus financial system and allows the system to take payments for bookings, which we cannot do with EMS currently.

Cons

  • I really like the look and feel of ActiveNet Reporting, but it isn't extremely customizable. Maybe there is something I am missing, but other employees have shared that same feedback.
  • It would be nice to have the system synchronize with other software we use. (EMS, StarRez, etc.) When planning conferences, we currently have hotel guests and registration that we would like to share information for through each system. Currently it is just double data entry.
  • Would like to be able to add more resources and details to a room booking and have the corresponding departments be notified of the order/track inventory.

Return on Investment

  • Not sure yet.
  • It is newer to me and my department.
  • Double data entry which is just extra man hours.

Other Software Used

EMS Software, Cascade Server

Pretty good program that is seeing improvements.

Incentivized
Verified User
Project Manager in Information Technology (201-500 employees employees)

Pros

  • Separation of payer and the person attending the activity. For example: children incur charges, but the parent is responsible for paying them.
  • Fast - in our old system there was a delay while customers waited for the system to respond.

Cons

  • The knowledge base algorithm does a poor job of connecting questions to useful answers.
  • The Facebook and Twitter links are not customizable by class.
  • The financial aspect is somewhat confusing. It is difficult to link summary reports to useful details. For example, we can get a detailed version of the cash summary, but it doesn't show which students registered for which classes.

Return on Investment

  • We used to duplicate what the old online registration system was tracking in our financial database, because of credit card issues (the old system did not accept changes to schedules or credit card numbers gracefully.) ACTIVE Network has drastically reduced the manual tracking and processing of payments.

Alternatives Considered

Class Juggler, MINDBODY, Regpack and Studioware

Other Software Used

Blackbaud K-12 “ON” Solutions