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- Email deliverability reporting (661)9.393%
- List management (637)9.090%
- Standard reports (571)8.888%
- Dashboards (584)8.686%
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Entry-level set up fee?
- No setup fee
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $9 per month
- Tech Details
The vendor states ActiveCampaign's category-defining customer experience automation platform (CXA) helps over 130,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Pricing starts at just $9/month.
By removing the silos that typically exist between email marketing, marketing automation, CRM, and account management solutions, businesses can automate truly personalized experiences that feel authentic. The vendor states that over 75% of ActiveCampaign's customers use its 850+ integrations including Microsoft, Shopify, Square, Facebook, and Salesforce.
Additionally, ActiveCampaign offers 500+ pre-built automation templates that make it easy for customers to instantly create and run connected campaigns across all channels, and free customer service, including live chat and phone support, a self-help knowledge base and complementary data migration. Combined with the ActiveCampaign Customer Success Commitment—a set of 14 promises pledging that customers will always be able to get what they need, when they need it—ActiveCampaign aims to deliver value on Day 1 to customers of all sizes.
|Deployment Types||Software as a Service (SaaS), Cloud, or Web-Based|
|Mobile Application||Apple iOS, Android|
After scratching my head for a few days because things were not working as expected (it was a complicated automation in my defence lol!) I reached out to support and they got things working perfectly in no time.
Our client also had a rep that made extra time to communicate and curtail the onboarding process so that our client's needs were met. Truly went above and beyond - even scheduling meetings while on personal holiday to make sure this client was looked after and supported. If you do get a rep, ASK what expectations are for the account and for your relationship, how they schedule meetings, etc, what options for support are available to you. We have had experience with another rep - there was a conversation where we were held accountable for information that was not shared with us, and it's taking a couple of conversations to get on the same page about the process (we were on different continents, use different tools, etc.) But overall a very very good experience with support.