ActiveCampaign Reviews

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316 Ratings
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Score 8.9 out of 100

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Reviews (1-3 of 3)

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July 14, 2020
William Ainslie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Implementation Rating

10
Very satisfied with our implementation in our professional medical practice, allowing us to be on top of client service, and not miss out on crucial information and insights. Marketing is often neglected in professional practices and ActiveCampaign solved this problem with aplomb.
Read William Ainslie's full review
March 02, 2019
Ben Marcoux Roofing Lead Generation Expert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source

Implementation Rating

10
If your email marketing strategy is clunky and confusing then it doesn't matter what tool you use or need to set up. It will take time to set it up. However, if you favor simple and effective email marketing strategies then you'll find that setting up ActiveCampaign is a breeze. And the results you'll get with it will far outweigh the time it takes to set it up.
Read Ben Marcoux Roofing Lead Generation Expert's full review

Feature Scorecard Summary

WYSIWYG email editor (201)
8.1
Dynamic content (184)
8.3
Ability to test dynamic content (164)
7.9
Landing pages (75)
7.1
A/B testing (127)
8.5
Mobile optimization (179)
8.2
Email deliverability reporting (218)
8.8
List management (221)
8.5
Triggered drip sequences (202)
9.3
Lead nurturing (141)
7.7
Lead scoring and grading (102)
7.8
Data quality management (112)
7.3
Automated sales alerts and tasks (101)
8.3
Calendaring (84)
7.1
Event/webinar marketing (73)
8.7
Social sharing and campaigns (71)
8.8
Social profile integration (67)
7.6
Dashboards (204)
8.0
Standard reports (201)
7.8
Custom reports (127)
7.8
API (110)
8.7
Role-based workflow & approvals (71)
7.9
Customizability (115)
7.8
Integration with Salesforce.com (22)
8.2
Integration with Microsoft Dynamics CRM (12)
8.5
Integration with SugarCRM (11)
8.3

What is ActiveCampaign?

The vendor states ActiveCampaign's Customer Experience Automation (CXA) Platform helps over 100,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to hundreds of pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for segmentation and personalization across social, email, messaging, chat, and text. Pricing starts at $9 a month.


By removing the silos that typically exist between email marketing, marketing automation, CRM, and account management solutions, businesses can automate truly personalized experiences that feel authentic. The vendor states that over 70% of ActiveCampaign's customers use its 300+ integrations including Shopify, Square, Facebook, Eventbrite, Wordpress and Salesforce.

Additionally, ActiveCampaign offers 280+ pre-built automation templates to aim to make it easy to create and run connected campaigns across all channels, and free customer service, including live chat and phone support, a self-help knowledge base and complementary data migration. Combined with the ActiveCampaign Customer Success Commitment; a set of 14 promises pledging that users will always be able to get what they need, when they need it, ActiveCampaign aims to deliver value on Day 1 to customers of all sizes.

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ActiveCampaign Integrations

ActiveCampaign Competitors

ActiveCampaign Pricing

Starting Price: $9

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Lite$9Per Month [3 Users]
Plus$49Per Month [25 Users]
Professional$129Per Month [50 Users]
Enterprise$229Per Month [Unlimited Users]

ActiveCampaign Support Options

 Free VersionPaid Version
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

ActiveCampaign Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android