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ActiveCampaign

ActiveCampaign

Starting at $15 per month
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Overview

What is ActiveCampaign?

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

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Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Starter

$15

Cloud
per month

Plus

$49

Cloud
per month

Pro

$79

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.activecampaign.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month
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Product Demos

3 simple steps to writing great emails using AI in 6 minutes

YouTube

Getting Started With Automation In 5 Minutes With Free Templates

YouTube

A/B Testing automations using the drag and drop builder (Case Study)

YouTube

Getting More Deals With This Automated Cold Email Outreach Tool

YouTube

ActiveCampaign Updates: AI Tools, and Advanced Segmentation

YouTube

Making Great Forms that get Great Leads in 2023 | ActiveCampaign Strategy

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.8
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.6
Avg 7.8

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9.7
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

8.8
Avg 7.6

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.9
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.4
Avg 7.6
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Product Details

What is ActiveCampaign?

ActiveCampaign offers small teams a platform for intelligent marketing automation. ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

ActiveCampaign Screenshots

Screenshot of tagging, that when combined with conditional content helps to put the right message in front of each customer.Screenshot of marketing automationScreenshot of audience segmentation based on engagement, purchase activity, lead score, or any other dimensionScreenshot of live chat, site messaging, email, and a unified inbox that can be used to build relationships with customers.Screenshot of the CRM, which helps sales reps to get more done in less time

ActiveCampaign Videos

Using automations to save time and push podcasts with Caspian Studios
Making more money using advanced Abandoned Cart Tool [eCommerce 2023]

ActiveCampaign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

ActiveCampaign starts at $15.

Intuit Mailchimp, HubSpot Marketing Hub, and Klaviyo are common alternatives for ActiveCampaign.

Reviewers rate List management and Integration with Microsoft Dynamics CRM and Integration with SugarCRM highest, with a score of 9.9.

The most common users of ActiveCampaign are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(906)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users commonly recommend ActiveCampaign for its CRM, email marketing, and marketing automation capabilities. They suggest that businesses in need of these features should consider using ActiveCampaign as it provides all these functionalities in one platform.

Another common recommendation is to take advantage of ActiveCampaign's onboarding and support services. Users recommend trying the platform and utilizing their resources to ensure a smooth transition and effective use of the software.

ActiveCampaign is often praised as a robust system for small businesses on a budget. Users appreciate the value they receive from the platform, making it an attractive option for those with limited resources.

Additionally, users recommend ActiveCampaign for email marketing purposes, often highlighting it as an alternative to MailChimp. It is seen as a helpful tool for creating and managing email campaigns.

Furthermore, some users suggest using ActiveCampaign as a means to build a business without relying on advertising. The platform's features and support are seen as instrumental in achieving this goal.

Lastly, users express satisfaction with ActiveCampaign's support team, describing it as amazing. They find the support available through webinars, live chat, and other channels to be helpful in maximizing their use of the platform.

Reviews

(1-21 of 21)
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Why I Love ActiveCampaign

Rating: 10 out of 10
March 16, 2022
Verified User
Vetted Review
Verified User
ActiveCampaign
1 year of experience
My level comes with more support than the basic account, and for the most part, it has been excellent. I don't feel the need to purchase more help. If I go to the next level in the ActiveCampaign product, I will get more support built into that level for my new needs.

Great tool for marketing communications

Rating: 10 out of 10
February 24, 2022
Verified User
Vetted Review
Verified User
ActiveCampaign
1 year of experience
I did not. I hardly need a support, everything can be found on the support page, which is mainly the quickest way to get something resolved. If I need additional help I reach for the support team via email. This always work.

ActiveCampaign is THE answer for your Marketing Automation Software and CRM Needs

Rating: 9 out of 10
September 08, 2021
MD
Vetted Review
Verified User
ActiveCampaign
1 year of experience
We did not purchase any premium support. We have simply used the support given with our account. Their Live Chat support has proven to be one of the most valuable assets for us. The monthly meetings we can have with the enablement team has helped us feel secure about big automations we have built.

Perfect for small business email marketing

Rating: 10 out of 10
September 05, 2021
Verified User
Vetted Review
Verified User
ActiveCampaign
6 years of experience
I did not but a client of mine did and it was mostly to ensure a specific level of support should they require it. They didn't want to search through documentation in order to fix anything. Whereas I don't mind searching as it makes me better at running it!

ActiveCampaign drives the marketing strategies for my coaching business

Rating: 9 out of 10
August 30, 2021
BS
Vetted Review
Verified User
ActiveCampaign
1 year of experience
No. I am not doing anything too complicated that I felt like I needed premium support for. Their ongoing training and support has answered all of the questions I've had and helped me introduce new features and functionality when I wanted or needed it.

Simply amazing

Rating: 10 out of 10
July 30, 2020
mj
Vetted Review
Verified User
No
Premium support is part of the AC experience.

Choose ActiveCampaign For Its Power & Versatility, If You Don't Mind It Being Affordable, Too!

Rating: 10 out of 10
October 10, 2019
TB
Vetted Review
Verified User
ActiveCampaign
4 years of experience
No
I've not paid for premium support with ActiveCampaign because I've always felt well taken care of whenever I've submitted a support request through the usual channels. The training and personal help provided by Chris Davis has been extremely helpful—feeling supported by his ongoing efforts makes dealing with ActiveCampaign worthwhile by itself!
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