ActiveCampaign Reviews

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Score 8.9 out of 100

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Ben Marcoux Roofing Lead Generation Expert | TrustRadius Reviewer
March 02, 2019

ActiveCampaign - The Perfect Combination of Simplicity Plus Power

Score 10 out of 10
Vetted Review
Review Source

Reliability and Availability

10
I've never had ActiveCampaign down for maintenance. I'm sure they update things, but they always seem to manage to stay live. Also, I've had very few errors, if any. None come to mind. This might be to due to the fact I focus on building things as simply as possible, but I also believe it's due to the quality of the software.
Read Ben Marcoux Roofing Lead Generation Expert's full review

Feature Scorecard Summary

WYSIWYG email editor (178)
8.1
Dynamic content (160)
8.2
Ability to test dynamic content (142)
7.9
Landing pages (64)
7.0
A/B testing (114)
8.4
Mobile optimization (154)
8.2
Email deliverability reporting (190)
8.8
List management (192)
8.6
Triggered drip sequences (176)
9.4
Lead nurturing (117)
7.7
Lead scoring and grading (86)
7.8
Data quality management (92)
7.2
Automated sales alerts and tasks (86)
8.3
Calendaring (73)
7.1
Event/webinar marketing (63)
8.7
Social sharing and campaigns (59)
8.9
Social profile integration (56)
7.6
Dashboards (177)
7.8
Standard reports (175)
7.7
Custom reports (112)
7.7
API (92)
8.8
Role-based workflow & approvals (59)
7.8
Customizability (94)
7.8
Integration with Salesforce.com (18)
7.9
Integration with Microsoft Dynamics CRM (9)
8.3
Integration with SugarCRM (9)
8.2

About ActiveCampaign

The vendor states ActiveCampaign's Customer Experience Automation (CXA) Platform helps over 100,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to hundreds of pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for segmentation and personalization across social, email, messaging, chat, and text. Pricing starts at $9 a month.


By removing the silos that typically exist between email marketing, marketing automation, CRM, and account management solutions, businesses can automate truly personalized experiences that feel authentic. The vendor states that over 70% of ActiveCampaign's customers use its 300+ integrations including Shopify, Square, Facebook, Eventbrite, Wordpress and Salesforce.

Additionally, ActiveCampaign offers 280+ pre-built automation templates to aim to make it easy to create and run connected campaigns across all channels, and free customer service, including live chat and phone support, a self-help knowledge base and complementary data migration. Combined with the ActiveCampaign Customer Success Commitment; a set of 14 promises pledging that users will always be able to get what they need, when they need it, ActiveCampaign aims to deliver value on Day 1 to customers of all sizes.

ActiveCampaign Screenshots

ActiveCampaign Integrations

ActiveCampaign Competitors

Mailchimp, HubSpot, Klaviyo, Marketo, Campaign Monitor, Constant Contact, Keap (formerly Infusionsoft), ConvertKit

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

ActiveCampaign Support Options

 Free VersionPaid Version
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

ActiveCampaign Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android