July 14, 2020
You want this to be accountable to your clients
Reliability and Availability
10
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Reliability and Availability
10
ActiveCampaign Scorecard Summary
Feature Scorecard Summary
About ActiveCampaign
The vendor states ActiveCampaign's Customer Experience Automation (CXA) Platform helps over 100,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to hundreds of pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for segmentation and personalization across social, email, messaging, chat, and text. Pricing starts at $9 a month.
By removing the silos that typically exist between email marketing, marketing automation, CRM, and account management solutions, businesses can automate truly personalized experiences that feel authentic. The vendor states that over 70% of ActiveCampaign's customers use its 300+ integrations including Shopify, Square, Facebook, Eventbrite, Wordpress and Salesforce.
Additionally, ActiveCampaign offers 280+ pre-built automation templates to aim to make it easy to create and run connected campaigns across all channels, and free customer service, including live chat and phone support, a self-help knowledge base and complementary data migration. Combined with the ActiveCampaign Customer Success Commitment; a set of 14 promises pledging that users will always be able to get what they need, when they need it, ActiveCampaign aims to deliver value on Day 1 to customers of all sizes.
ActiveCampaign Screenshots
ActiveCampaign Integrations
LiveChat, Survicate, BigCommerce, Calendly, Dropbox, Facebook Pages Manager, MINDBODY, Pipedrive, Shopify, Slack, SurveyMonkey, Twilio Programmable SMS, Typeform, unbounce, Zendesk, Magento Commerce, part of Adobe Commerce Cloud
ActiveCampaign Competitors
Mailchimp, HubSpot, Klaviyo, Marketo, Campaign Monitor, Constant Contact, Keap (formerly Infusionsoft), ConvertKit
Pricing
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
ActiveCampaign Support Options
| Free Version | Paid Version | |
|---|---|---|
| Live Chat | ||
| Forum/Community | ||
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar |
ActiveCampaign Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | Apple iOS, Android |