ActivTrak

Score8.5 out of 10

310 Reviews and Ratings

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ActivTrak

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What is ActivTrak?

ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities. Deployment enables organizations to start collecting data in minutes.

Categories & Use Cases

Media

Screenshot of Virtual Productivity Coach

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Screenshot of Dashboard

Automated data collection
Automated collection of key talent data.
Category average: 8.7
Data analysis
Reports and dashboards presenting data with drill-down capabilities
Category average: 8.5
Pre-built content
Pre-built HR metrics and analytics available in product, including reports and reporting dashboards.
Category average: 8.3

Self-service insights
Ability of non-analyst users to glean insights
Category average: 8.1
Data integration
Integration with a wide range of HRMS, ATS and other systems to provide comprehensive data for insight and decision making
Category average: 8.1
Report designer
Report designer allowing analysts to design their own reports and dashboards
Category average: 8.1

Most Frequent Users

Top 3 industries using ActivTrak.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Professional, Scientific, and Technical Services

30.2%

13 installations of 43

“ActivTrak has brought peace of mind that when people are not seen, they are working. This has helped cut down on emails and overmanagement of departments. Reports are quick and easy to generate and distribute to our company's leadership. When people are aware that we are watching their data, they tend to be more productive.”
— HR Director, Norden Leacox (11-50 employees)

#2 most frequent

Finance and Insurance

20.9%

9 installations of 43

“let me know what web sites they are on”
— Infrastructure Administrator, Michigan Basic Property Insurance Association (11-50 employees)

#3 most frequent

Health Care and Social Assistance

11.6%

5 installations of 43

Pros

Comprehensive monitoring of employee computer usage and activity
Detailed reporting features providing actionable insights into productivity
Ability to categorize activities as productive or unproductive

Cons

Inaccurate tracking data reported by some users
Slow customer support response times and unresolved technical issues
Limited flexibility and customization in reporting and data export

Stephen Santi

Owner in Corporate at Auto Mate (1-10 employees employees)

Use Cases and Deployment Scope

Watching staff to ensure they're active while working from home and not using websites that malicious. We also aim to track if sensitive data is being mishandled.

Pros

Generally watches if someone is working or not
Generally watches what websites are being used

Cons

Way to establish passive time as non-productive
Way to tie users together instead of automatically creating new users when people log in via a local account
Reduce seats on a monthly bases vs annual basis

Return on Investment

Generally does it's job
Causes us to manually compare against ADP timesheets
Allowed us to see when users leave their computers logged in without working

Verified User

Manager in Marketing (201-500 employees employees)

Use Cases and Deployment Scope

We were seeking clarity around software usage habits and project management to help assess tools and asset allocation. As a people manager and internal team "hr" person, my role is to support the full team and this tool is one way we do so.

Pros

Clear oversight
Undeniable dashboards
Simple setup
Always on
Alerts

Cons

Some functions too detailed
Somewhat busy interface
Alerts occasionally unreliable

Return on Investment

No specific number or hard ROI
We decided to sunset after 1 year
ActivTrak was helpful but possibly too intrusive

Other Software Used

ClickUp, HubSpot CRM, Trainual

Verified User

Director in Human Resources (11-50 employees employees)

Use Cases and Deployment Scope

We use ActivTrak in our organization to track performance and review the accuracy of hours. It is primarily focused on new employees and our out-of-country staff members. We also use it in the Key Performance Indicators, as a certain percentage is standard and a certain percentage is above-average job performance.

Pros

Easy to use dashboard and portal.
Quick generating reports.
Customizable productive & unproductive labeling.

Cons

Sometimes switching between employees delays the data from being generated..
It duplicates users quite often.
Deleting a user is ineffective. You have to put it as "Do Not Track".

Return on Investment

We have been able to remove employees who did not meet our standards more quickly by reviewing their ActivTrak data.
We have rewarded our hardest working employees based on some data.
Some employees have become defensive when discussing their data.

Verified User

Manager in Human Resources (11-50 employees employees)

Use Cases and Deployment Scope

We use ActivTrak to track productivity of our teams. We also use it to ensure that during work from home days, our employees are working during the proper times. It also helps flag when work computers are being used for non-work purposes.

Pros

Easily provides real time tracking of employee computers
Tracks the amount of usage per application. This helps us determine that applications value.
Host monthly training sessions and showcases new updates. Makes it easy to stay informed.

Cons

Simplification of labels - it can be difficult to navigate due labels having confusing names.
I have teams in two time zones and I wish it was easier to navigate between the two.
It would be nice to have different logins for team managers that just show them their team vs the entire org.

Return on Investment

Positively - it makes it very easy to subjectively track employee computer use.
Positive - Able to highlight application usage to C-Suite team and showcase actual data on if the tool is being used.
Positive - Offers enhanced security by being able to view what sites, and set up alerts for banned sites.

Other Software Used

Slack, monday CRM, Microsoft 365

Verified User

Director in Information Technology (51-200 employees employees)

Use Cases and Deployment Scope

Track activity of employees on work computer, including time spent on productive and unproductive work. It helps the company ensure that employees are spending the required effort and doing productive work while working from home. It allows us to continue to offer work from home option to all our employees.

Pros

Track active and passive time spent on computer
Label productive and unproductive time
Provide detailed activity log and screenshots enabling deeper analysis

Cons

Ability to group consecutive activities with the same title, website, etc as one activity if there is only passive time activity in between

Return on Investment

ActivTrak helped us continue to provide work from home option to most of our employees enabling us to save on office expenses

Alternatives Considered

ManicTime and Veriato Cerebral

Other Software Used

Atlassian Jira, Tableau Server, Atlassian Confluence

ActivTrak

What is ActivTrak?

Categories & Use Cases

Media

ActivTrak Key Features

Top Performing Features

Automated data collection

Data analysis

Pre-built content

Areas for Improvement

Self-service insights

Data integration

Report designer

Who Buys & Uses ActivTrak

Most Frequent Users

Professional, Scientific, and Technical Services

Finance and Insurance

Health Care and Social Assistance

Most Frequent Users

Small Businesses

Mid-sized Companies

Enterprises

Most Frequent Users

United States of America

India

South Africa

Most Frequent Users

IT

HR

Marketing

ActivTrak Reviews

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Use Cases and Deployment Scope

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Other Software Used

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