Skip to main content



What is ActivTrak?

ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.

Read more
Recent Reviews
Read all reviews


Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Automated data collection (118)
  • Data analysis (117)
  • Pre-built content (106)
  • Data management (108)

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of ActivTrak, and make your voice heard!

Return to navigation


View all pricing






user/month billed annually



user/month billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
Return to navigation

Product Demos

Economic Downturn: Driving Operational Efficiencies, Workforce Planning - ActivTrak

Return to navigation


Workforce Analytics

Workforce Analytics enables optimization of a firm's workforce though auditing of a series of key workforce metrics. Among the capabilities typical of workforce analytics products are the capability of determining a new employee's success, efficient use of human resources, identification of factors that affect job satisfaction, etc.

Avg 8.5
Return to navigation

Product Details

What is ActivTrak?

ActivTrak's workforce analytics cloud provides visibility and insights across people, processes and technology to help organizations inform key decisions and optimize outcomes.

Key differentiators of ActivTrak, as provided by the vendor:
  • Prioritizes insight vs oversight to help teams build trust, respect and responsibility
  • Looks at the bigger picture
  • Puts workforce data in context and provides insights for employers and employees alike
  • Helps teams optimize productivity and ensure operational compliance
  • Helps teams work better together
ActivTrak states they have more than 9,000 customers, and that they have been recognized by the Deloitte Technology Fast 500, Inc. 5000 as well as the Brandon Hall Excellence in Technology award.

ActivTrak Features

Workforce Analytics Features

  • Supported: Automated data collection
  • Supported: Data analysis
  • Supported: Benchmarking
  • Supported: Pre-built content
  • Supported: Data management
  • Supported: Self-service insights

ActivTrak Screenshots

Screenshot of DashboardScreenshot of Team PulseScreenshot of Benchmarks & GoalsScreenshot of Executive SummaryScreenshot of Team ComparisonScreenshot of Technology UsageScreenshot of Personal InsightsScreenshot of Workload BalanceScreenshot of Virtual Productivity CoachScreenshot of Location Insights

ActivTrak Videos

ActivTrak asks how their solution helped to address employee well-being among users
ActivTrak asks what actions companies took as a result of ActivTrak insights
Demo: Platform Overview - ActivTrak

ActivTrak Competitors

ActivTrak Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.

Teramind, Hubstaff, and Time Doctor are common alternatives for ActivTrak.

Reviewers rate Automated data collection highest, with a score of 8.4.

The most common users of ActivTrak are from Mid-sized Companies (51-1,000 employees).
Return to navigation


View all alternatives
Return to navigation

Reviews and Ratings


Attribute Ratings


(1-25 of 125)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
ActivTrak helps to keep a check and balance on users' productivity and as well as performance. Also, we can manage our employee's professional growth and stability. We use ActivTrack to keep the records of the working hours and trends which allows us to closely review and consider our staff's working behavior. It also gives us insights into the applications which are mostly used and sorts the top categories between many available choices. In short, it is reliable in terms of Monitoring and managing the staff remotely as well as in hybrid environments.
  • Providing Insight on the Staff's Productivity
  • Providing a detailed summary of day to day performance in real-time and reporting wise
  • ActivTrak enables better management of staff working trends
  • Users should be able to pull reports in PDF or Excel format for working hours and so
  • More flexibility toward searching through recorded data
  • able to search results by using keywords for the staff
ActivTrak is well suited for companies looking to monitor the remote staff productivity and performance rather than sitting in front of the cams and watching many users at the same time to evaluate work efficiency ActivTrak provides as easy solution for managing and keeping records of user's activities to improve the organization's expectations and completing there given tasks. It also helps the management to keep a check and balance between productive use of the working hours and resources. It should not be used for the breech on someone's private activities of receiving any confidential Financial information. which is prohibited strictkly.
Score 10 out of 10
Vetted Review
Verified User
We have been using ActivTrak for a few years now. Mainly we started using it during COVID as a way to make sure people working remotely were staying on task. Today we continue to use it a lot for our remote work force that has grown in the last couple years. It is the best tool I have used for monitoring and tracking productivity. We use it as a positive way to coach people who may not be producing as much as they should.
  • Track hours worked
  • Track websites visited and time spent
  • Track how productive someone is
  • Better report exporting with details
  • Better alert system for specific categories
ActivTrak has been a great tool from the beginning. I was impressed with the demo and compared to other programs it delivers a better experience and a vastly larger amount of useful data. I do not find it less appropriate for anything. Every manager who uses it really loves it! I will continue using the tool.
April 04, 2023

Meets expectations

Score 6 out of 10
Vetted Review
Verified User
Productivity tracking, Time sheet verification and Insider Risk are the use cases we currently use ActivTrak for.
  • Very generic but just high view of system use
  • Analytics are really good
  • Seems to be very accurate reporting
  • Being able to pin point productive vs non-productive time
  • Activity log alarms
  • Being able to limit permissions better for non-admin users while retaining functionality
Allows for high level productivity tracking on simple system use. Good

Some features require higher permissions than we are comfortable giving our managers, so they make do with lesser permissions. Needs improvement...maybe more user types.
Score 10 out of 10
Vetted Review
Verified User
Extremely positive, our employees have become much more productive with their time. It also allows managers to see which of their employees are close to being overworked and which have the capacity to take a larger role. Overall, ActivTrak pushed our team to be more productive and provided the management team with insights into where they can provide more support.
  • Detailed Data
  • Live Insights into employees daily activity
  • Reporting
  • More options for Customization
Anytime your team grows or has remote workers, ActivTrak will help massively
April 03, 2023

ActivTrak Review

Polina F. Snitkovsky | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
I pull reports on support staff productivity. Our objectives are not fully met.
  • At-your-fingertips reports
  • Location insights - they are available now, but we are still unable to take advantage of them
  • It is not very user friendly
Our objectives are not fully met. We need to track productivity by location (office vs home). We were prepared to upgrade to take advantage of the location insights; however, it does not seem to be compatible with our system. Additionally, the scope of what is being captured by ActivTrak seems to be somewhat limited.
April 03, 2023

Exceeds our Needs!

Score 9 out of 10
Vetted Review
Verified User
We have a hybrid environment for a few departments so we use ActivTrak to track their productivity on their work-from-home days. It provides a clear analysis between the productive vs non-productive times during their work days. The screenshots also help us ensure our employees are actually working rather than just jiggling their mouse to stay on productive. I also appreciate the classification feature since it's a quick way to see any potentially unproductive sites.
  • Website classifications
  • Computer screenshots
  • Customizable configuration
  • Alerts for when someone is not working during scheduled hours (although this may already exist and we don't utilize it as I know the alarm feature is pretty comprehensive)
  • Because of our IT configurations, a lot of weird "groups" show up on the dashboard which looks a bit confusing
  • Not having to create a group for 1 employee to see their own data, just allow each user to see their own data once their access account is created
We have a hybrid environment for a few departments so we use ActivTrak to track their productivity on their work-from-home days and it provides a clear analysis between the productive vs non-productive times during their work days. We have less than 10 people that we monitor so I'm not sure how well-suited the system is or if there are any better options for larger companies. It certainly suits our needs though.
Score 8 out of 10
Vetted Review
Verified User
We put ActivTrak in place at our company as a tool to be able to see if someone is struggling with their productivity. We were lucky that this was in place when our entire company began working from home. It has made it so that we are able to feel comfortable with people working at home. I produce a report just showing the average productive hours for each employee each month. We use the tool to be able to support our staff better and find any outliers who may not be the right fit for our company.
  • Able to see what people are spending their time on.
  • Can decide ourselves what is productive or not productive time.
  • Tracks working hours so that we know when their work day begins and ends.
  • Would like to be able to create our own reports without having to extract data (easier).
  • Would like some additional alerts that we could base on activity.
  • Sometimes Google is listed if they searched with it instead of the site they are on. Too many items are lumped into Google.
ActivTrak is great for making sure that people are actually working when working from home. It also helps to quickly find the people who are probably not a good fit for our culture. They are not putting in the same effort as other members of their team. For example, we are a sales-driven organization and we found a user who was setting up a Zoom meeting with only themselves so that it looked like they were working when they were not.
Score 10 out of 10
Vetted Review
Verified User
We use ActivTrak to monitor certain employee's daily productivity.
  • Screenshots
  • Application Usage
  • Reports
  • keystroke logging
  • Email Alerts
Compared to other software ActivTrak has good features for capturing screenshots with details.
Score 10 out of 10
Vetted Review
Verified User
Just like many businesses, we were faced with having employees work from home due to the pandemic. It was hard to know if staff was productive and another business recommended ActivTrak. Within days of implementing the service, we had an employee demand to be allowed to work from home full time. We allowed it on a trial basis and with ActivTrak we were able to conclude that that particular employee's productivity dropped significantly. We've also utilized it with staff in office to determine who was really as busy as they claimed to be and who was spending a significant amount of time on personal tasks (shopping, news articles, personal correspondence). We were also able to use the service to shut down access to certain websites on company owned computers. ActivTrak has been a game changer in our business as it allows us to readjust workloads, determine if an "overloaded" employee was really overloaded, and allowed us to let employees work from home with the ability to know they are truly conducting business.
  • Segmenting different user groups
  • Track time spent in different productivity categories
  • Blocking Websites
  • Classification of subpages for domains
  • Reclassifying websites/applications
It's a great tool to help monitor both in office employees and work from home employees. We have peace of mind that employees are staying on task during work hours. Since this tracks every process on a computer instead of just mouse movement, it has helped identify inefficient processes that an employee may be using. We can also identify who has really streamlined their workflow.
Donald Szewczyk | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Active Trak for remote employees. This allows us to monitor access to PHI, PII and PCI.
  • Monitors working hours
  • Monitors websites access and idle time
  • Give detailed information on what employees are doing on company devices
  • I would like to see recorded key strokes.
It's great for remote employee monitoring.
Score 9 out of 10
Vetted Review
Verified User
We use ActivTrak to monitor computer usage and for support and troubleshooting - It is very helpful in providing insights into who is using their laptop for things other than work, and to view the way staff are doing things to see how we can streamline different processes and ensure staff are following processes correctly.
  • Productivity tracking
  • Screenshots of usage
  • Custom triggers/alarms
  • Could update faster - Sometimes it takes 5 minutes or so for screenshots to become available
Most suited to environments where productivity monitoring is needed, or where you need to be sure and verify that people are following all the correct procedures.

Least suited to just seeing what people are doing - It takes a few minutes to show screenshots unless you look at live view.
Score 10 out of 10
Vetted Review
Verified User
We use ActivTrak in a lot of different ways. We use it to track production between employees. With us going remote, it was a way to keep tabs on all of our employees. We like the fact it helps us know if an employee is productive or not, and that it breaks down the different divisions and access for managers to those divisions. We like the different graphs and being able to use the data in Tableau. We like the auto-classification feature to help us cut down on managing the system. We use it for reviews and also for the termination of employees. We use it to also reward and bonus hard-working employees. We also use the tool to help gain insight if we need to hire another employee in a department. It is used as a safety feature to protect us from potential threats from outside and inside the organization. We like the capability to be able to screen shot so its not our word against theirs, and also like the alarms that we can alert of a potential issue, or prompts on new employees who are not quite sure of our policy.
  • User management.
  • User productivity.
  • Potential security issues.
  • Department breakdown.
  • Screen Shots.
  • Integration with Tableau.
  • Auto classification.
  • Great Support.
  • Issues with Macs/Apple.
  • Minor bugs and fixes.
  • More reports.
  • More tools.
Remote employees, larger corporations wanting to be able to see if employees are actually working, for managers that don't have time to micromanage employees. Just about business.
December 31, 2022

Insight not Oversight

Score 9 out of 10
Vetted Review
Verified User
We use it to improve company and teams productivity and performance
  • Data Visualization
  • AI
  • Comparative Analytics
  • Pricing
  • Shift Customization without need to create new Groups
  • iOS Devices
Great for Windows users that use Windows most of the time during work hours. Doesn't provide data on non-Windows devices
Doug Helvig | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Productivity measures for remote workers. In the advent of COVID, we needed eyes on our employees and to maintain needed efficiency and productivity levels. Since that time, it has become more institutionalized and added to our metrics to measure by employee, team, division and company as a whole. It was disclosed to everyone for transparency and awareness.
  • Offers substantial detail to establish layers of analysis
  • Ability to adjust based on business needs - authorized vs unauthorized sites
  • Good level of accuracy
  • More frequent user training/update calls/meetings
If considering, you need to be totally transparent in the organization so there are no surprises with employees - include them in the initiative and gain their buy in.
Score 8 out of 10
Vetted Review
Verified User
We use it as a way to track productivity and application usage across onsite and wfh employees.
  • Easy to Use,
  • Good data,
  • Backup of information.
  • Management of licenses.
  • Exporting history.
It really depends on what your department needs as far as tracking goes. The ability to get super detailed may not be for everyone, but ActivTrak does a great job at giving a large overview of how the company is doing in general. We do not utilize all the tools available, but for what we need, it does the job. I would recommend it.
Score 10 out of 10
Vetted Review
Verified User
We use ActivTrak to validate management concerns regarding employee performance. Our usage policy is designed so the the tool is not used to go looking for problems but rather to verify suspected activities. The use of the system is strictly limited and is only used when authorized by Human Resources.
  • Excellent quick view of productivity ratio
  • Clear visualization of types of activities over a time time period
  • Very granular detailed information showing all activities without gaps
  • Would like to have the ability to create custom reports
  • Would like to see more built in reports
ActivTrak has been the most reliable and accurate usage tracking tool that we have found. It is not intrusive nor visible to the end user and does not cause performance issues. The data visualizations enable fast evaluation of employee performance. The classification system is easy to use and is flexible enough to accommodate exceptions that need to be added for specific users. Reporting is detailed and can be trusted if needed to be used for legal support.
Score 10 out of 10
Vetted Review
Verified User
ActivTrak has been a game changer. We implemented it just before COVID hit our area and have been using it to manage our workforce who moved from in-person only to remote first during the pandemic. ActivTrak has been a pivotal tool in helping us track activity and productivity, forecast burnout risk, and more. I have recommended this software to companies who are currently remote-first or are looking to become remote. A great product that is always taking customer feedback to improve its software. Highly recommend this tool
  • Productivity Tracking
  • Burnout Risk Forecasting
  • Team Pulse
  • Performance Monitoring
  • Easier ways to get data to share with stakeholders
  • Easier ways to integrate scheduling programs with software to ensure remote employees are working during scheduled times
  • Implement a way to remotely shut down a computer entirely
ActivTrak is a great tool for anyone looking for an easy to use software that will allow them to understand their team more intimately. We have used ActivTrak for termination decisions, for assessing burnout risk, and much more. This program is really easy to use and has all of the benefits you'd need from this type of product.
December 20, 2022

Our Experience

Score 8 out of 10
Vetted Review
Verified User
We used ActivTrak to track productivity. We were having a problem with employees saying they didn’t have enough time to complete their work, so with ActivTrak we were able to see where their time is going and help them with that problem by teaching them what to prioritize and focus their time on.
  • Screenshots of sites visited
  • Easy to install
  • Conspicuous, employees don’t know it’s on
  • It’s a lot of steps to get to viewing all the users history
  • Reports aren’t very complex
  • The main page can be confusing and takes time to get used to
I actually only had a positive experience, meaning it did what we set out for it to do, solve our timing issue. Although I don’t love the way their site works, we were able to get the data we needed. We were able to show our employees where their time was going and how they can approve.
December 15, 2022

ActivTrak - Solid product

Score 10 out of 10
Vetted Review
Verified User
We monitor staff productivity since the company has gone virtual / WFH.
  • Detailed user activity logs
  • Alarms & Alerts
  • Handling exceptions and exclusions
  • Emailed reports depend on Google Data Studio
  • Lack of customized reporting in general although the builtin reporting isn't bad
  • The collector agent installed on clients is quirky
While not perfect (non of these products are) it does a good job of giving you a baseline for employee productivity so that managers can coach or praise as needed.
Score 10 out of 10
Vetted Review
Verified User
We have been using ActivTrak for about three months now. It has been helpful to track our team's progress and monitor their use of our apps and programs. While ActivTrak does monitor our team's work, it does not feel invasive and still gives our team some privacy compared to some other programs offering the same service as ActivTrak.
  • Track employees.
  • Reporting
  • Easy to use
  • Create employee tracking schedules
  • Remote desktop tracking without having to register another user.
  • Installation ease
  • Remote desktop tracking
It is well suited to track employee use of their company computers and monitor their progress and productivity, especially in a remote environment.
Score 8 out of 10
Vetted Review
Verified User
We currently use ActiveTrak on a targeted basis as part of our performance management infrastructure. We have found it extremely beneficial in providing our Management and Development team with the trends and data around usage patterns and strategies. As a result, our effectiveness as a business in enhancing performance for those targeted users has been increased. In addition, we have found the tool useful in a number of scenarios, where perhaps trust is an issue, such as outgoing employees and this has to enable us to better protect the interests of the business in terms of data exfiltration and generally good practice. Within the first couple of months of using the product, it had paid for itself many times over just in this particular field of play.
  • Trend analysis
  • Data collection and presentation within a user friendly interface.
  • Ease of installation/ removal.
  • Data exporting / reporting.
  • High availability of service.
  • Remote installation within a domain environment is not consistently successful requiring physical installation in some instances. Best practice in terms of group policy to support remote installation would be beneficial.
  • Web activity can be challenging to drill down in terms of reporting via activity log, a more Power BI-like interface to drill down from top-level domains to individual pages and back again, for example, would be more intuitive and time-saving.
  • Email alerts when user count exceeds the license numbers.
For a team of remote working, this does identify different working methods and trends, especially when able to compare multiple users in a similar role it becomes extremely powerful to see where users can enhance performance and focus time/less time. This would be very difficult to establish even if the users are on-site with the manager. For more micro-management or specific scenarios, whereas, for a business, you need a close eye applying this as it is an extremely reliable and detailed tool that is such a good value for money.
Score 9 out of 10
Vetted Review
Verified User
I studied the ActivTrak functions on the portal and introduced them to the users. I also helped users to understand better and more effectively using ActivTrak as a monitoring tool.
  • Track user activities.
  • Define criteria for effective vs not effective.
  • Customize summary report function.
  • Be able to see live activity of users.
It's an excellent tool for improving work efficiency. But it's not appropriate if you use it to spy on users.
July 21, 2022

Amazing ActivTrak!

Score 10 out of 10
Vetted Review
Verified User
COVID brought about many changes, especially in that of remote work. In transitioning to a more remote workforce, we needed a way to measure our employees' productivity outside the office. ActivTrak has given us many insights into this. I love the reporting features, and the system is very user-friendly.
  • Intuitive user interface
  • Reporting features
  • Deployment
  • Mac deployment
ActivTrak has given us some great insight into how employees spend their working time when out of the office. We've been able to better track those employees close to burnout and those that are not using their work time to our standard of productivity.
Score 9 out of 10
Vetted Review
Verified User
I mainly use ActivTrak to keep track of attendance via the working hours report. I also use it to monitor the productivity of our employees.
  • Ease of use
  • Various live reports
  • Good support team
  • Random issues have happened
  • Sometimes lack of communication regarding random issues
  • Cumbersome classification feature
ActivTrak was a perfect fit for us during the pandemic when everyone was remote - we could see when people were logging and could keep track of productivity. However, I don't think the coaching and insights are worth the extra cost.
Score 8 out of 10
Vetted Review
Verified User
We are using it across our organization. At this point employees don't have access just managers. We are looking at a hybrid working situation with our employees and deciding if it is efficient to have employees working from home. We plan to roll it out so employees can track their own efficiency shortly.
  • Looks at work hours
  • Looks at productive hours
  • Gives overview of where time is being spent
  • Nothing at this time
ActivTrak gives a clear overview of how employees are spending their time.
Return to navigation