ActivTrak

ActivTrak

Customer Verified
Top Rated
Score 8.5 out of 10
Top Rated
ActivTrak

Overview

What is ActivTrak?

ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.
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Recent Reviews

ActivTrak Lives Up to it's Name

10 out of 10
December 28, 2022
We use ActivTrak to validate management concerns regarding employee performance. Our usage policy is designed so the the tool is not used …
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Verified User
Director

Our Experience

8 out of 10
December 20, 2022
We used ActivTrak to track productivity. We were having a problem with employees saying they didn’t have enough time to complete their …
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Verified User
Director

Amazing ActivTrak!

10 out of 10
July 21, 2022
COVID brought about many changes, especially in that of remote work. In transitioning to a more remote workforce, we needed a way to …
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Verified User
Professional
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How ActivTrak Differs From Its Competitors

Employee Productivity

Provides Leadership with insights to their teams; comparative analytics to set benchmarks and goals. Sorts behaviors to quickly identify high and low productivity efficiency.
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Verified User
Manager

Employee Engagement

Promptly identifies overutilized and underutilized staff, will significantly help our leadership conduct data driven conversations
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Verified User
Manager

ActivTrak Favorite Features

Multi Level drill down - from the top to the front line with all of the data; this paints a much more detailed picture of how employees are using their time and with what systems/applications. This helps identify issues and also training gaps. As employees are involved in the process, they can …
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Employee Productivity

Without ActivTrak, you are blind to how employees are spending their time, especially if a remote employee. It should engage the employee and their manager/supervisor on a more frequent basis to discuss workload and productivity, along with any roadblocks needed to be addressed by both to improve …
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Employee Productivity

We haven't used the productivity aspects very much. However, we have been able to see which software's being utilized more than others, and it helps with software utilization tracking.
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Verified User
Manager

ActivTrak Favorite Features

Top users overview graphics answers many questions very quickly I have been able to answer questions from HR and managers very quickly and with confidence in the data.
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Verified User
Director

Employee Productivity

ActivTrak has enabled us to have the tough conversations that are sometime needed with the confidence of knowing that our supporting data is valid. Previously the tools we were using to monitor productivity and work time did not consistently capture data and did not have methods for classifying …
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Verified User
Director

Employee Engagement

We have been able to review and compare user activities while remote versus being in the office and make determinations on how effective our remote work policy is working.
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Verified User
Director

Operational Efficiency

We have not spent much time analyzing our process workflows and resource utilization with the data that ActivTrak provides. This is definitely an area where we could gain more value from the system if we choose to do that in the future.
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Verified User
Director

Employee Productivity

Without ActivTrak, we would not be able to easily track/monitor the performance of our remote workforce. Our employees are paid hourly, so having a way to track how much work they are actually doing while being paid has helped us tremendously. We have used the data provided by ActivTrak to make …
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Verified User
Administrative Assistant

Employee Engagement

We have used ActivTrak to monitor overall employee productivity, including if employees are attempting to work outside of business hours. This has enabled us to combat burnout risk and see areas where employees may need additional training or guidance in one area or another. Being able to see all …
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Verified User
Administrative Assistant

Operational Efficiency

We have not really used ActivTrak in this way, but have been able to make employment decisions based on data provided through ActivTrak. It has also allowed us to track our assets in a more meaningful way.
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Verified User
Administrative Assistant

Employee Productivity

It has helped us gain insight on how our employees are spending their time, sometimes on non important or not work related items, and we then figured out a plan with them to increase their productivity and taught them how to prioritize. We continued monitoring them and coaching them along the way …
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Verified User
Director

Employee Engagement

It has given us hard data, actual facts that we were able to use to work on a plan of action to retain employees and have them maximize their time in the office every day.
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Verified User
Director

Operational Efficiency

By giving us details about how our employees are spending their time, we were able to create a process and then track the process but also enforcing accountability in the team
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Verified User
Director

Employee Productivity

Across teams, it gives a better idea of average productivity which has led to less and more productive meetings since we found people were losing too much time daily in meetings.
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Verified User
Director

Employee Engagement

So far it's just supported the company decided to go virtual since we've found either no change or actually better productivity since going remote.
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Verified User
Director

Employee Productivity

A lot of our employees are remote, so it is nice to check in on what they are doing day to day and ensure that they are being as productive as they can be.
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Verified User
Employee

ActivTrak Favorite Features

Ease of installation, 30 seconds and you are up and running per node - Making for agile application. High availability cloud-based interface without any on-site infrastructure required, multiple users can easily view and act on the data. Ongoing development of the platform. Not a stagnant product …
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Verified User
Director

Employee Productivity

Especially with WFH, work patterns become especially identifiable and how this will "Mesh" within a team - AM/PM performance patterns are much easier to identify and blend within a overall team.

Users who (especially during WFH) tend to vary from the a particular workflow into their own bespoke …
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Verified User
Director

Employee Engagement

The strong comparison tools and upfront analysis make workloads and activity between users in a team much more transparent and easier to identify on a dynamic basis, rather than when making the change is typically too late.
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Verified User
Director

Operational Efficiency

By identifying divergence from company workflows we have been able to ensure a more standardized approach across the business despite widespread homeworking over the past 18 months.
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Verified User
Director

Employee Productivity

We all work from home now; it's challenging to know when and how long the employee spends on their job. ActivTrak helps to monitor and quantify the data (activities), so we can bring out the solution and ask employees to improve it.
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ActivTrak Favorite Features

I love the dashboard! It's the easiest and quickest peak at the data. This tool has helped in giving opportunities for HR to have leadership coaching with our managers.
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Verified User
Professional

Employee Productivity

ActivTrak has helped us determine who the focused and unfocused employees are to work with them to get them into a better balance of work-life. Many of our remote team have said they feel alone and like they are on an island. ActivTrak has given us another piece to address and stay connected with …
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Verified User
Professional

Employee Engagement

We plan to involve our leadership more interactively with the tool. At that point, managers will also have more to discuss with their employees.
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Verified User
Professional

Operational Efficiency

ActivTrak has allowed us to determine which employees are focused, unfocused, and over-focused. This has led us to opportunities for improvement and addressing work-life balance concerns.
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Verified User
Professional

ActivTrak Favorite Features

Working hours report - the main reason we wanted it Being able to drill down by user to see what they are doing if necessary Being able to give alias names to users Daily reporting function via email of the working hour report sent to HR
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Employee Productivity

Being able to take a glance at productivity and if someones seem low, we can drill down and see what they were or were not doing to get a better perspective before taking action.
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Employee Engagement

Right now, managers only look at their team productivity or individual productivity if they think there is an issue.
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Verified User
Administrator

Employee Productivity

Notice low tracking individuals and have an understanding of the reason first (tool issues). Once cleared conversations have been had with those individuals and improvement seen. High-tracking individuals have been observed and taken care of so they do not burn out or otherwise get demotivated …
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Verified User
Executive

Employee Engagement

It clearly shows me which teams are averaging lower than optimally performing teams and get me clear visibility to focus on those teams first. Moreover, within the team, I get immediate access to their individual work track and start working with the lowest tracking individuals first. After …
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Verified User
Executive

Operational Efficiency

Team staffing plans, capacity planning, and load balancing are now very critically dependent on the ActivTrak data. So it is an integral part of our organization's work planning activities. Teams that are overloaded can have poor quality in work product so adding capacity there, and teams that are …
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Verified User
Executive

Employee Productivity

Personal Insights providing detailed productive hours vs non-productive hours helped coach team members utilize time effectively and see peek time for collaborations. Also, helped identify utilized team members to find suitable work within their capacity. Collaboration hours helped identify the …
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Verified User
Team Lead

Operational Efficiency

Would not use ActivTak as a benchmark for resource utilization or hiring needs as the data captured does not take many points into consideration. Would ask leads/managers at their capacity to use the numbers and come up with manual and more accurate metrics to support hiring needs. Moreover, …
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Verified User
Team Lead

Employee Productivity

ActivTrak shows us where we may need support. For example, we can identify where we need more employees within a department. It has connected us with employees who weren't using their work-issued devices to complete work. It turned out the work-issued devices didn't work properly. This has allowed …
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Verified User
Manager

Employee Engagement

I think ActivTrak allows people within the organization who may have been nervous about hybrid or remote work to see that remote work can be productive and if it's not, how to address it appropriately.
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Verified User
Manager

Operational Efficiency

If we notice a department or an employee is overworked, we have addressed the situation by talking about more staff, support for the person or department.
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Verified User
Manager

ActivTrak Favorite Features

Productivity- you can see how employees are utilizing their time and where Work load balance- my favorite- you can see if employees are being over-utilized or close to burnout
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Verified User
Director

Employee Productivity

The productivity in general. With remote working, companies worry about two things. Employees are not working or they are overworking. ActivTrak allows you to see exactly that
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Verified User
Director

Employee Engagement

Data shows if an employee is being overutilized or working excessive hours. The nice thing is that you can see what times people are working. Is it within a normal working day or are employees working through lunch and dinner and overworking.
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Verified User
Director

Operational Efficiency

We are still in the beginning stages of understanding how it will affect process flows. However, the data does show us how we are utilizing our time and in what programs for how long. We plan to see if there are process improvements we can make based on the data
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Verified User
Director

Employee Productivity

ActivTrak has had a negative impact on productivity, as staff spend more time trying to beat the system and make it appear that they are productive when they are not
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Verified User
Supervisor

ActivTrak Favorite Features

ActivTrak is easy to download and install, this helps employees peace of mind. It eliminates the need to physically micromanage and frees up time for actual work We can use ActivTrak to cross-check the logged hours vs the worked hours.
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Verified User
Administrator

Employee Productivity

ActivTrak is one of the few platforms available that allow us to prompt employees with popups when they do something wrong without actually making a note of it in their log. The idea is that rather than noting their mistake (or forbidden activity) but not educating them about what they did wrong, …
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Verified User
Administrator

Operational Efficiency

Ensuring that employees are engaged during business hours. Verifying that employees are closely aligned to goals. Keeping track of what tools may be slowing productivity. Identifying employees that need training or mentoring.
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Verified User
Administrator

ActivTrak Favorite Features

Dashboard - I can get a clear insight of a user or a group in one single pane of glass. Working Hours Report - The graphical report that shows the contrast between productive and unproductive time. Activity Log - It provides a detailed report of the user's activity including passive time.
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Employee Productivity

With the remote workforce, we now have a definitive report of the employee's activities. With Activity Log, Working Hours Report, and screenshots, the employee gets a clear picture of their workday. When we were evaluating software packages, we wanted the ability to see an activity log and …
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Employee Productivity

Allowed us safely to transition to working from home without losing any productivity, management kept an eye on all employee's timing.
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Verified User
Manager

Employee Engagement

Ability to reflect transparently the productivity of remote employees without misunderstanding, doubts, or conflicts supervising all-access, data, and identifying internal threats in highly competitive markets
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Verified User
Manager

Operational Efficiency

Identify weaknesses and delays in the process, by logging every window & browser tab to analyze where employees spent the most time and what can be improved.
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Verified User
Manager

Operational Efficiency

By providing detailed reports, we can easily see what is being used by whom and can correlate that to those that get more done in less time.
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Verified User
Technician

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Automated data collection (109)
    8.5
    85%
  • Data analysis (109)
    8.0
    80%
  • Pre-built content (98)
    7.9
    79%
  • Data management (100)
    7.6
    76%

Reviewer Pros & Cons

View all pros & cons
Verified User
Manager in Information Technology
Hospital & Health Care Company, 1001-5000 employees
Doug Helvig | TrustRadius Reviewer
Doug Helvig
SVP
OneTrust Home Loans (Financial Services, 201-500 employees)

Video Reviews

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Pricing

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Free

$0.00

Cloud
user/month

Essentials

$10.00

Cloud
user/month billed annually

Professional

$17.00

Cloud
user/month billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://activtrak.com/pricing/?utm_medi…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Economic Downturn: Driving Operational Efficiencies, Workforce Planning - ActivTrak
YouTube
Demo: Platform Overview - ActivTrak
YouTube
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Features

Workforce Analytics

Workforce Analytics enables optimization of a firm's workforce though auditing of a series of key workforce metrics. Among the capabilities typical of workforce analytics products are the capability of determining a new employee's success, efficient use of human resources, identification of factors that affect job satisfaction, etc.

7.9Avg 8.4
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Product Details

What is ActivTrak?

ActivTrak is a workforce productivity and analytics software company that helps teams understand how people work, whether in the office or remotely. Their cloud-based workforce analytics platform collects and analyzes data and provides insights that help digital workforces work wiser and thrive.

Key differentiators of ActivTrak, as provided by the vendor:
  • Prioritizes insight vs oversight to help teams build trust, respect and responsibility
  • Looks at the bigger picture
  • Puts workforce data in context and provides insights for employers and employees alike
  • Helps teams optimize productivity and ensure operational compliance
  • Helps teams work better together
Boasting more than 9,000 customers and over 550,000 users, ActivTrak's solution can be configured to provide immediate visibility and analysis.

ActivTrak Features

Workforce Analytics Features

  • Supported: Automated data collection
  • Supported: Data analysis
  • Supported: Benchmarking
  • Supported: Pre-built content
  • Supported: Data management
  • Supported: Self-service insights

ActivTrak Screenshots

Screenshot of DashboardScreenshot of Team PulseScreenshot of Benchmarks & GoalsScreenshot of Executive SummaryScreenshot of Team ComparisonScreenshot of Technology UsageScreenshot of Personal InsightsScreenshot of Workload BalanceScreenshot of Virtual Productivity CoachScreenshot of Location Insights

ActivTrak Competitors

ActivTrak Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

ActivTrak Downloadables

Frequently Asked Questions

ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.

Teramind, Hubstaff, and Time Doctor are common alternatives for ActivTrak.

Reviewers rate Automated data collection highest, with a score of 8.5.

The most common users of ActivTrak are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

 (159)

Attribute Ratings

Reviews

(1-25 of 90)
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December 28, 2022

ActivTrak is Worth the Time and Effort To Improve Productivity and Accountability

Doug Helvig | TrustRadius Reviewer
Doug Helvig
SVP
OneTrust Home Loans (Financial Services, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
ActivTrak Favorite Features
  • Multi Level drill down - from the top to the front line with all of the data; this paints a much more detailed picture of how employees are using their time and with what systems/applications. This helps identify issues and also training gaps. As employees are involved in the process, they can share/compare what they are doing differently to assist those that are not having as much success.
November 11, 2022

Great Reliable Cloud Based Feature Packed Product

Verified User
Director in Information Technology
Insurance Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
ActivTrak Favorite Features
  • Ease of installation, 30 seconds and you are up and running per node - Making for agile application.
  • High availability cloud-based interface without any on-site infrastructure required, multiple users can easily view and act on the data.
  • Ongoing development of the platform. Not a stagnant product at all!
June 30, 2022

Simple to setup and simple to use

JM
Jeff McShane
CITO (Chief Information Technology Officer)
Obermayer (Legal Services, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
ActivTrak Favorite Features
  • Working hours report - the main reason we wanted it
  • Being able to drill down by user to see what they are doing if necessary
  • Being able to give alias names to users
  • Daily reporting function via email of the working hour report sent to HR
December 06, 2021

ActivTrak delivered as promised.

Gary Hamilton | TrustRadius Reviewer
Gary Hamilton
IT Manager
TAW® (Industrial Automation, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
ActivTrak Favorite Features
  • Dashboard - I can get a clear insight of a user or a group in one single pane of glass.
  • Working Hours Report - The graphical report that shows the contrast between productive and unproductive time.
  • Activity Log - It provides a detailed report of the user's activity including passive time.
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