ActivTrak Reviews & Ratings 2023

Q: What are ActivTrak's top competitors?

Teramind , Hubstaff , and Time Doctor are common alternatives for ActivTrak.

ActivTrak

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Overview

What is ActivTrak?

ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.

Best software for monitoring Employee's producity

10 out of 10

March 16, 2023

We use ActivTrak to monitor certain employee's daily productivity.

ActivTrak offers peace of mind!

10 out of 10

March 15, 2023

Just like many businesses, we were faced with having employees work from home due to the pandemic. It was hard to know if staff was …

Active Trak - A Privacy Officer's best tool

10 out of 10

March 15, 2023

We use Active Trak for remote employees. This allows us to monitor access to PHI, PII and PCI.

Decent productivity monitoring tool

9 out of 10

March 15, 2023

We use ActivTrak to monitor computer usage and for support and troubleshooting - It is very helpful in providing insights into who is …

Great product and service

10 out of 10

March 14, 2023

We use ActivTrak in a lot of different ways. We use it to track production between employees. With us going remote, it was a way to keep …

Insight not Oversight

9 out of 10

December 31, 2022

We use it to improve company and teams productivity and performance

ActivTrak is Worth the Time and Effort To Improve Productivity and Accountability

10 out of 10

December 28, 2022

Productivity measures for remote workers. In the advent of COVID, we needed eyes on our employees and to maintain needed efficiency and …

ActivTrak - Easy to use tracking software.

8 out of 10

December 28, 2022

We use it as a way to track productivity and application usage across onsite and wfh employees.

ActivTrak Lives Up to it's Name

10 out of 10

December 28, 2022

We use ActivTrak to validate management concerns regarding employee performance. Our usage policy is designed so the the tool is not used …

Next Level Employee Management

10 out of 10

December 20, 2022

ActivTrak has been a game changer. We implemented it just before COVID hit our area and have been using it to manage our workforce who …

Our Experience

8 out of 10

December 20, 2022

We used ActivTrak to track productivity. We were having a problem with employees saying they didn’t have enough time to complete their …

ActivTrak - Solid product

10 out of 10

December 15, 2022

We monitor staff productivity since the company has gone virtual / WFH.

Activtrak for remote employees.

10 out of 10

December 06, 2022

We have been using ActivTrak for about three months now. It has been helpful to track our team's progress and monitor their use of our …

Great Reliable Cloud Based Feature Packed Product

8 out of 10

November 11, 2022

We currently use ActiveTrak on a targeted basis as part of our performance management infrastructure. We have found it extremely …

Good tool for monitoring.

9 out of 10

October 20, 2022

I studied the ActivTrak functions on the portal and introduced them to the users. I also helped users to understand better and more …

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How ActivTrak Differs From Its Competitors

Employee Productivity

SCREENSHOTS access wasn't there and it really helps where each employee spent their time during working hours.

Employee Engagement

As far as I am aware, data are stored in the cloud, and I can access it anytime.

We love that we can block access to websites. This has had a huge impact on employee time theft. The ability to pull metrics and show both employees and the owner where staff are spending their time has allowed us to be more flexible with staffing. We don't guess where employees are spending their …

Employee Productivity

We had a couple of employees that claimed they were too busy to help other staff with certain tasks. This claim has been asserted for years. When we implemented ActivTrak, we started to notice that a lot of time was spent on personal tasks (close to 3 hours a day for one employee). These were …

Employee Engagement

We do not have the package that gives us the metrics on burnout risk, etc. We have been able to use the analytics to decide who can handle accounts that might require more time spent on them.

Operational Efficiency

We can tell how often certain applications are used. In the past, we've invested in technology that we thought would really help our team and relied on feedback as to if it was being used. With ActivTrak, we can tell which users are actually using applications and how much they are using them. We …

Employee Productivity

Removed employees who were not performing but stealing from the company by clocking in and not working. This has given us the data to see that we did not need as many FTEs as previously required.

ActivTrak Favorite Features

Screenshots have helped us prove when people are doing things incorrectly or spending times on things they shouldn't be Alarms helped us know when people were playing games the moment they played them

Employee Productivity

We can see a percentage of time people are productive and unproductive, as well as which applications and website they have been using throughout a set period, be it a day, a week, a month, or a custom time frame.

We are able to produce reports detailing which members of staff may need additional …

Employee Engagement

We haven't really used the information provided to balance workloads.

Operational Efficiency

We've seen the way people use the various software provided and streamlined it so that menial and repetitive tasks are automated - Without the insights provided, it would be difficult to understand how people are processing data without asking them directly, which can somtimes be difficult with so …

Employee Productivity

ActivTrak helped us weed out bad employees that spend more time not trying to work than work. Helped us with workflow. Helped us with figuring out an employee's weaknesses and strengths. It helped us look at departments and see if we needed help in that department. It allowed us to really …

Employee Engagement

It has helped us identify burnout risk thru production decrease or job searching during work hours. It has helped us see which team memebers needed less work and which team members needed more work. It is extremely helpful with remote workers to make sure they are using their time efficiently.

Employee Productivity

Provides Leadership with insights to their teams; comparative analytics to set benchmarks and goals. Sorts behaviors to quickly identify high and low productivity efficiency.

Employee Engagement

Promptly identifies overutilized and underutilized staff, will significantly help our leadership conduct data driven conversations

ActivTrak Favorite Features

Multi Level drill down - from the top to the front line with all of the data; this paints a much more detailed picture of how employees are using their time and with what systems/applications. This helps identify issues and also training gaps. As employees are involved in the process, they can …

Employee Productivity

Without ActivTrak, you are blind to how employees are spending their time, especially if a remote employee. It should engage the employee and their manager/supervisor on a more frequent basis to discuss workload and productivity, along with any roadblocks needed to be addressed by both to improve …

Employee Engagement

It is used in tandem with other reporting that is pulled from in-house resources and technology.

Employee Productivity

We haven't used the productivity aspects very much. However, we have been able to see which software's being utilized more than others, and it helps with software utilization tracking.

Employee Engagement

We have not utilized it for this purpose at this time.

Operational Efficiency

We have been able to see the heavy hitter applications and who is utilizing them company-wide.

ActivTrak Favorite Features

Top users overview graphics answers many questions very quickly I have been able to answer questions from HR and managers very quickly and with confidence in the data.

Employee Productivity

ActivTrak has enabled us to have the tough conversations that are sometime needed with the confidence of knowing that our supporting data is valid. Previously the tools we were using to monitor productivity and work time did not consistently capture data and did not have methods for classifying …

Employee Engagement

We have been able to review and compare user activities while remote versus being in the office and make determinations on how effective our remote work policy is working.

Operational Efficiency

We have not spent much time analyzing our process workflows and resource utilization with the data that ActivTrak provides. This is definitely an area where we could gain more value from the system if we choose to do that in the future.

ActivTrak Favorite Features

Screenshot functionality Redaction (we handle a lot of personal customer information) Forecasting Performance monitoring

Employee Productivity

Without ActivTrak, we would not be able to easily track/monitor the performance of our remote workforce. Our employees are paid hourly, so having a way to track how much work they are actually doing while being paid has helped us tremendously. We have used the data provided by ActivTrak to make …

Employee Engagement

We have used ActivTrak to monitor overall employee productivity, including if employees are attempting to work outside of business hours. This has enabled us to combat burnout risk and see areas where employees may need additional training or guidance in one area or another. Being able to see all …

Operational Efficiency

We have not really used ActivTrak in this way, but have been able to make employment decisions based on data provided through ActivTrak. It has also allowed us to track our assets in a more meaningful way.

ActivTrak Favorite Features

The screenshots, they are very clear The graphs are cool and give good data The many different options of data you can get

Employee Productivity

It has helped us gain insight on how our employees are spending their time, sometimes on non important or not work related items, and we then figured out a plan with them to increase their productivity and taught them how to prioritize. We continued monitoring them and coaching them along the way …

Employee Engagement

It has given us hard data, actual facts that we were able to use to work on a plan of action to retain employees and have them maximize their time in the office every day.

Operational Efficiency

By giving us details about how our employees are spending their time, we were able to create a process and then track the process but also enforcing accountability in the team

Employee Productivity

Across teams, it gives a better idea of average productivity which has led to less and more productive meetings since we found people were losing too much time daily in meetings.

Employee Engagement

So far it's just supported the company decided to go virtual since we've found either no change or actually better productivity since going remote.

ActivTrak Favorite Features

Productivity tracking has been the most useful part of ActivTrak.

Employee Productivity

A lot of our employees are remote, so it is nice to check in on what they are doing day to day and ensure that they are being as productive as they can be.

ActivTrak Favorite Features

Ease of installation, 30 seconds and you are up and running per node - Making for agile application. High availability cloud-based interface without any on-site infrastructure required, multiple users can easily view and act on the data. Ongoing development of the platform. Not a stagnant product …

Employee Productivity

Especially with WFH, work patterns become especially identifiable and how this will "Mesh" within a team - AM/PM performance patterns are much easier to identify and blend within a overall team.

Users who (especially during WFH) tend to vary from the a particular workflow into their own bespoke …

Employee Engagement

The strong comparison tools and upfront analysis make workloads and activity between users in a team much more transparent and easier to identify on a dynamic basis, rather than when making the change is typically too late.

Operational Efficiency

By identifying divergence from company workflows we have been able to ensure a more standardized approach across the business despite widespread homeworking over the past 18 months.

ActivTrak Favorite Features

Self-define criteria for productive vs non-productive. it filters out the user activities that we need to know.

Employee Productivity

We all work from home now; it's challenging to know when and how long the employee spends on their job. ActivTrak helps to monitor and quantify the data (activities), so we can bring out the solution and ask employees to improve it.

Employee Engagement

The data is objective. Without data proof, it's hard to persuade users.

ActivTrak Favorite Features

I love the dashboard! It's the easiest and quickest peak at the data. This tool has helped in giving opportunities for HR to have leadership coaching with our managers.

Employee Productivity

ActivTrak has helped us determine who the focused and unfocused employees are to work with them to get them into a better balance of work-life. Many of our remote team have said they feel alone and like they are on an island. ActivTrak has given us another piece to address and stay connected with …

Employee Engagement

We plan to involve our leadership more interactively with the tool. At that point, managers will also have more to discuss with their employees.

Operational Efficiency

ActivTrak has allowed us to determine which employees are focused, unfocused, and over-focused. This has led us to opportunities for improvement and addressing work-life balance concerns.

ActivTrak Favorite Features

Working hours report - the main reason we wanted it Being able to drill down by user to see what they are doing if necessary Being able to give alias names to users Daily reporting function via email of the working hour report sent to HR

Employee Productivity

Being able to take a glance at productivity and if someones seem low, we can drill down and see what they were or were not doing to get a better perspective before taking action.

Employee Engagement

ActivTrak has helped us figure out what support staff was consistently busy and which ones were not. Then we made adjustments accordingly.

Operational Efficiency

I wouldn't say it has had a dramatic effect but it certainly has given us a better overall perspective.

Employee Productivity

Management has not let employees know we are monitoring them.

Employee Engagement

Right now, managers only look at their team productivity or individual productivity if they think there is an issue.

Employee Productivity

Notice low tracking individuals and have an understanding of the reason first (tool issues). Once cleared conversations have been had with those individuals and improvement seen. High-tracking individuals have been observed and taken care of so they do not burn out or otherwise get demotivated …

Employee Engagement

It clearly shows me which teams are averaging lower than optimally performing teams and get me clear visibility to focus on those teams first. Moreover, within the team, I get immediate access to their individual work track and start working with the lowest tracking individuals first. After …

Operational Efficiency

Team staffing plans, capacity planning, and load balancing are now very critically dependent on the ActivTrak data. So it is an integral part of our organization's work planning activities. Teams that are overloaded can have poor quality in work product so adding capacity there, and teams that are …

Employee Productivity

Personal Insights providing detailed productive hours vs non-productive hours helped coach team members utilize time effectively and see peek time for collaborations. Also, helped identify utilized team members to find suitable work within their capacity. Collaboration hours helped identify the …

Operational Efficiency

Would not use ActivTak as a benchmark for resource utilization or hiring needs as the data captured does not take many points into consideration. Would ask leads/managers at their capacity to use the numbers and come up with manual and more accurate metrics to support hiring needs. Moreover, …

ActivTrak Favorite Features

The weekly summary - so easy to view and use! I also love seeing the "productivity increases" each week and trying to beat my own score.

Employee Productivity

ActivTrak shows us where we may need support. For example, we can identify where we need more employees within a department. It has connected us with employees who weren't using their work-issued devices to complete work. It turned out the work-issued devices didn't work properly. This has allowed …

Employee Engagement

I think ActivTrak allows people within the organization who may have been nervous about hybrid or remote work to see that remote work can be productive and if it's not, how to address it appropriately.

Operational Efficiency

If we notice a department or an employee is overworked, we have addressed the situation by talking about more staff, support for the person or department.

ActivTrak Favorite Features

Productivity- you can see how employees are utilizing their time and where Work load balance- my favorite- you can see if employees are being over-utilized or close to burnout

Employee Productivity

The productivity in general. With remote working, companies worry about two things. Employees are not working or they are overworking. ActivTrak allows you to see exactly that

Employee Engagement

Data shows if an employee is being overutilized or working excessive hours. The nice thing is that you can see what times people are working. Is it within a normal working day or are employees working through lunch and dinner and overworking.

Operational Efficiency

We are still in the beginning stages of understanding how it will affect process flows. However, the data does show us how we are utilizing our time and in what programs for how long. We plan to see if there are process improvements we can make based on the data

Employee Productivity

ActivTrak has had a negative impact on productivity, as staff spend more time trying to beat the system and make it appear that they are productive when they are not

Employee Engagement

Workers are mindful of ActivTrak so they performed at a higher level. All the data is well organized like attendance, work schedule, and what have you.

Operational Efficiency

With ActivTrak I can manage my workforce remotely. People utilized their hours efficiently.

ActivTrak Favorite Features

Custom alerts to get notified when a user accessed a resource they were not allowed to use.

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Top Rated

2022

Best Software

2022

Best Software

2022

Best of

2022

Best of

2022

Best of

2022

Best of

2022

Best of

2022

Best of

2022

Popular Features

View all 6 features

Automated data collection (113)
8.6
86%
Data analysis (112)
8.2
82%
Pre-built content (101)
7.9
79%
Data management (103)
7.7
77%

Reviewer Pros & Cons

View all pros & cons

Application Usage
keystroke logging

Verified User

Director in Corporate

Information Technology & Services Company, 201-500 employees

Track time spent in different productivity categories
Classification of subpages for domains

Verified User

General Manager in Customer Service

Insurance Company, 1-10 employees

Video Reviews

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Pricing

View all pricing

Free

$0.00

Cloud

user/month

Essentials

$10.00

Cloud

user/month billed annually

Professional

$17.00

Cloud

user/month billed annually

Entry-level set up fee?

No setup fee

For the latest information on pricing, visithttps://activtrak.com/pricing/?utm_medi…

Offerings

Free Trial
Free/Freemium Version
Premium Consulting / Integration Services

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Product Demos

Demo: Platform Overview - ActivTrak

YouTube

Economic Downturn: Driving Operational Efficiencies, Workforce Planning - ActivTrak

YouTube

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Features

Workforce Analytics

Workforce Analytics enables optimization of a firm's workforce though auditing of a series of key workforce metrics. Among the capabilities typical of workforce analytics products are the capability of determining a new employee's success, efficient use of human resources, identification of factors that affect job satisfaction, etc.

8Avg 8.4

8.6
Automated data collection
(113) Ratings
Automated collection of key talent data.
8.2
Data analysis
(112) Ratings
Reports and dashboards presenting data with drill-down capabilities
7.6
Benchmarking
(77) Ratings
Built-in industry data allowing firms to benchmark their HR performance and compare to peer organizations
7.9
Pre-built content
(101) Ratings
Pre-built HR metrics and analytics available in product, including reports and reporting dashboards.
7.7
Data management
(103) Ratings
Built-in data management capabilities
7.9
Self-service insights
(97) Ratings
Ability of non-analyst users to glean insights

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Product Details

About
Competitors
Tech Details
Downloadables
FAQs

What is ActivTrak?

ActivTrak is a workforce productivity and analytics software company that helps teams understand how people work, whether in the office or remotely. Their cloud-based workforce analytics platform collects and analyzes data and provides insights that help digital workforces work wiser and thrive.

Key differentiators of ActivTrak, as provided by the vendor:

Prioritizes insight vs oversight to help teams build trust, respect and responsibility
Looks at the bigger picture
Puts workforce data in context and provides insights for employers and employees alike
Helps teams optimize productivity and ensure operational compliance
Helps teams work better together

Boasting more than 9,000 customers and over 550,000 users, ActivTrak's solution can be configured to provide immediate visibility and analysis.

ActivTrak Features

Show Unsupported Features

Workforce Analytics Features

Supported: Automated data collection
Supported: Data analysis
Supported: Benchmarking
Supported: Pre-built content
Supported: Data management
Supported: Self-service insights

ActivTrak Screenshots

Screenshot of Virtual Productivity Coach

ActivTrak Competitors

ActivTrak Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	No

ActivTrak Downloadables

Frequently Asked Questions

ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.

Teramind, Hubstaff, and Time Doctor are common alternatives for ActivTrak.

Reviewers rate Automated data collection highest, with a score of 8.6.

The most common users of ActivTrak are from Mid-sized Companies (51-1,000 employees).

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Comparisons

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Reviews and Ratings

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Attribute Ratings

Reviews

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December 06, 2022

Activtrak for remote employees.

Verified User

Employee in Corporate

Banking Company, 1001-5000 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We have been using ActivTrak for about three months now. It has been helpful to track our team's progress and monitor their use of our apps and programs. While ActivTrak does monitor our team's work, it does not feel invasive and still gives our team some privacy compared to some other programs offering the same service as ActivTrak.

Pros and Cons

Track employees.
Reporting
Easy to use
Create employee tracking schedules

Remote desktop tracking without having to register another user.
Installation ease
Remote desktop tracking

Likelihood to Recommend

It is well suited to track employee use of their company computers and monitor their progress and productivity, especially in a remote environment.

ActivTrak Feature Ratings

Workforce Analytics (6)

65%

6.5

Automated data collection: 60%
6.0
Data analysis: 70%
7.0
Benchmarking: 50%
5.0
Pre-built content: 70%
7.0
Data management: 70%
7.0
Self-service insights: 70%
7.0

Return on Investment

Productivity tracking.

ActivTrak Favorite Features

Productivity tracking has been the most useful part of ActivTrak.

Employee Productivity

A lot of our employees are remote, so it is nice to check in on what they are doing day to day and ensure that they are being as productive as they can be.

Employee Engagement

Not applicable.

Operational Efficiency

Not applicable.

Alternatives Considered

Not applicable.

Other Software Used

Dialpad Talk

Users and Roles

Sales, quality control, closing operations.

Support Headcount Required

Operations, IT, managers.

Business Processes Supported

Track employees
Track productivity
Manage remote teams

Innovative Uses

Productivity reporting
Metrics
Team management

Future Planned Uses

Recognition programs

Likelihood to Renew

Activtrak has been very helpful for us to manage our remote teams. We would like to see activtrak continually add new features and stay competitive with other companies that offer similar services.

Products Replaced

Key Differentiators

Price
Product Features
Product Usability

Evaluation Lessons Learned

Would not change evaluation or selection process.

Implementation Details / Implementation Partner

Implemented in-house

Implementation Issues

Getting users to accept the platform on their computers.

Implementation Rating

There should be a way to automatically implement the system without giving users the opportunity to accept or deny the program on their computers.

Training Types Used

No Training

Ease of ActivTrak Training

Yes. Activtrak has many training/learning materials/documentation online.

Product Configurability

I was not involved in the configuration but did not receive any feedback that it was difficult.

Configuration Lessons

Read the training documentation that Activtrak provides online.

Additional Customization Considerations

Was not involved in this process.

Premium Support

No, we have a team in house that is familiar with the product.

Bug Resolution

Exceptional Examples of ActivTrak Support

Installation was easy with activtrak's assistance.

Support Rating

Easy Tasks

Reporting
Tracking

Difficult Tasks

Remote desktop tracking

Usability

It is easy to use after some use of the platform and reviewing training modules.

Scalability

The product's overall scalability is good as our team grows. We would like to see updates to meet market demands.

Reliability and Availability

Have not experienced any outages or application errors.

Performance

Have not received any issues with Activtrak's performance in regard to loading pages, reports, or other systems.

Systems Integrated With

Not applicable.

Not applicable.

Future Integration Plans

Not applicable.

Not applicable.

Types of Integration

API (e.g. SOAP or REST)

Not applicable.

Ease of Integration

Not applicable.

Integration Lessons Learned

No advice at this time.

Pre-Sale Experience

Vendor was responsive and easy to work with.

Post-Sale Experience

The vendor has been easy to work with, even after the sale.

Key Negotiation Points

Not sure.

Dealing with ActivTrak

No tips or advice at this time.

Upgrade Benefits

Was not aware of the update.

Anticipated Benefits from Future Upgrades

Bug fixes.

December 03, 2021

ACTIVely TRAcKing progress with style

Verified User

Technician in Information Technology

Insurance Company, 51-200 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

Tracking productivity of our users both in office and in work from home scenarios.

Pros and Cons

Tracking productive users/teams.
Providing a means of alerting pertinent parties of concerning activity.
Easy reporting of overall productivity to concerned parties.

It would be nice to add categorization preemptively. At present you have to see the process at least once to do so.

Likelihood to Recommend

If you need to get a good holistic view of employee activity regardless of where they may be working, this is perfect.

ActivTrak Feature Ratings

Workforce Analytics (6)

N/A

Automated data collection: N/A
N/A
Data analysis: N/A
N/A
Benchmarking: N/A
N/A
Pre-built content: N/A
N/A
Data management: N/A
N/A
Self-service insights: N/A
N/A

Return on Investment

I think we’ve definitely gained insight into how people work and that home or office doesn’t really matter.

ActivTrak Favorite Features

SSO is nice from an admin standpoint.
Reporting is vastly improved from our previous product.

Employee Productivity

We could not see home workers before so this is immensely helpful in the new normal.

Employee Engagement

We can easily see where work loads are [getting] high and where people should be taking more breaks.

Operational Efficiency

By providing detailed reports, we can easily see what is being used by whom and can correlate that to those that get more done in less time.

Alternatives Considered

Simply a better, more versatile product in every way.

Other Software Used

Veeam Backup & Replication, Veeam Backup for Microsoft Office 365, Microsoft 365 (formerly Office 365)

Users and Roles

Management and admin keep a tab on productivity. IT sometimes uses the information to assist in troubleshooting and catching odd trends in usage.

Support Headcount Required

Minimal training is required. The product is quite simple to figure out. It really is just that easy.

Business Processes Supported

Productivity monitoring
App usage
Troubleshooting

Likelihood to Renew

It’s been invaluable

October 11, 2021

ActivTrak is a powerful toll to manage workforce compliance productivity and more

Ricardo Rallo

Computer and Information Systems Manager

Mereje Brazil (Consumer Goods, 51-200 employees)

Score 9 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

The ActivTrak's powerful stealth agent gives you the ability to follow in depth the activity of your users and machines. There are features like the automatic screenshot and the web and application activity that are really [like] helping hands to maintain the population in agreement with your security policies. No excuses, you got all evidence easily in your hands. When we got into the pandemic in 2020 we sent all our users home and it was easy to manage user productivity.

Pros and Cons

User activity screenshot
User activity at web and running apps
SSO integration with Google Workspace
User productivity monitoring

The 'View Activities' icon in the top websites menu should open a new browser tab avoiding to use the browser's back arrow
There are adds in the menu structure like the features "insights", "coach" or "integrations" that sends you to an upgrade button. This is unproductive and could be separated in the menu structure.
Sometimes the blocking feature does not work as well and you got to create rules at the firewall level.

Likelihood to Recommend

Follow user's real time productivity using ActikTrak's ability to watch users' screen contents, means you can watch Real Time user Screen activity or set up the system to create snapshots that will help you to provide evidence of user screen contents (I did not find any other solution in the market that provides this kind of feature). The productivity and unproductivity tag that helps the admin to classify will demand some hours to set up each application and website and it would be helpful to get some pre-classified insights with AI.

ActivTrak Feature Ratings

Workforce Analytics (6)

85%

8.5

Automated data collection: 90%
9.0
Data analysis: 80%
8.0
Benchmarking: 80%
8.0
Pre-built content: 90%
9.0
Data management: 80%
8.0
Self-service insights: 90%
9.0

Return on Investment

Positive impact in our ROI is to have instant access to security reports
It provides you the ability to go straight to the point at evidence level
It helped us to pull our users to comply to our security policy

ActivTrak Favorite Features

Dashboard
User activity screenshot history
Top websites
Top applications
Working hours and productivity

Employee Productivity

When we needed to send our population to work from home due 2020 pandemic, our workforce was not used to do that and managers were concerned about their teams productivity. So ActivTrak was the right companion for managing working hours and with the additional ability to look what was going on their screens.

Employee Engagement

I'm afraid we do not use the tool for this target.

Operational Efficiency

The tool provides utilization graphics and in our case, we were able to find that our workforce concentrates the most portion of their time working with e-mails and spreadsheets. After looking at some common terms written in those hundred emails we were able to find processes that were converted to BPM workflows and RPA automation.

Alternatives Considered

Hubstaff

The ActivTrak's ability of logging and seeng in real time the screenshot activity of the users was the feature that helped us to decide.

Other Software Used

monday.com, Pipedrive, Google Workspace (formerly G Suite)

Users and Roles

All administrative and operations functions

Support Headcount Required

The professional should have regular and current cybersecurity skills to take better decisions

Business Processes Supported

We have detected user activities deviating form our internal security policies
The tool provided good reporting evidences to ilustrate the cases
The data collected is available for future reference and new analysis

Innovative Uses

The users were known about their secondary responsibilities aiming to maintain the network at safe
We improved Risk Management
We were able to follow detailed remote workforce activity during the pandemic 2020

Future Planned Uses

Helping to understand user activity and collect information for RPA automation

Likelihood to Renew

We are in agreement that the tool is very handy as a security companion. The system collects and retain relevant historical data to be queried when you desire e.g. in security reviews once a week.

Products Replaced

Key Differentiators

Product Features
Product Usability

It was easy to setup and ready to use

Evaluation Lessons Learned

I would need to research what alternative tools that would replace the Screenshot monitoring feature. As far as I know there are no other tools that do it better than ActivTrak

August 21, 2020

ActivTrak: A winning product in my arsenal of tools

Verified User

Manager in Information Technology

Automotive Company, 1001-5000 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We are using it to monitor the productivity of all of our salaried staff. It had helped us identify individuals that are not focused on work.

Pros and Cons

Management of Productive/Unproductive activity is easy.
The stock reports are very detailed and easy to use.
The onboarding process is first class.

Some reports take a bit to load as there is a lot of data.
We had issues with classification performance early on which have been resolved.
At times, the agent will hang up and productivity will continue to be counted.

Likelihood to Recommend

Having used one of their competitor's products, I can say that ActivTrak just plain works and is very easy to use. It does not take a lot of babysitting to get results.

ActivTrak Feature Ratings

Workforce Analytics (6)

85%

8.5

Automated data collection: 90%
9.0
Data analysis: 90%
9.0
Benchmarking: 90%
9.0
Pre-built content: 90%
9.0
Data management: 70%
7.0
Self-service insights: 80%
8.0

Return on Investment

We eliminated 3 people from a position that only required 1.
The cost of the product is nothing compared to the loss of productivity that it's monitoring.

ActivTrak Favorite Features

Data connect as it has allowed us to built custom reports and dashboards
Classification is simple and not overburdensome.

Employee Productivity

We are able to see and monitor the non-value-add activities that our associates take part in. This leads us to help them modify their behavior.

Remote Workforce Management

We're able to tell if an associate is in fact working and not just playing with their machine. We can also gauge how effective they are when remote working vs working in the office.

Alternatives Considered

Teramind

Teramind was a horrible mess that never worked right from day 1. Their support and sale staff were slow and non-responsive.

Performance monitoring
Finding associates wasting time with non value added tasks
Finding positions that are under staffed or require reduction based on reporting