It works great!
we use ActivTrak to track our employee's working hours and evaluate their workload and productivity. When organization is getting …
ActivTrak
ActivTrak
Starting at $0 user/month
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What is ActivTrak?
ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.
Recent Reviews
A great product to help your team thrive!
We are an Insurance Agency and have used ActivTrak to accomplish several things for our team. 1) To measure our team's workload. To make …
Reliable and Effective: Our Experience with ActivTrak
We use ActivTrak as a way to see what percentage of our employees time is being spent doing productive vs unproductive activies (ie work …
ActivTrak = Reclaim some time.
This is a great program to reclaim you and your organizations day.<br>It works well and allows visibility to be controlled of what you …
ActivTrak Review
Activtrak is a tool we utilize for new hires as well as those on improvement plans/probation to help ensure they are efficiently and …
Exceptional Product
We utilize ActivTrack as a way for our employees to understand how they are spending their time and give our department managers the …
Let us down when needed
It is primarily used to track individuals working from home. Also to determine our rate of productivity vs down or dead time. A third but …
Does exactly what you want it to do, with many additional features.
We use it to ensure that our employees working remotely are in fact being productive. We compare productivity when working remotely vs in …
No thrills platform gets basic job done
4 out of 10
March 26, 2024
We use ActivTrak software app to track remote team members at our company and their productivity on company computers. This enables us to …
ActivTrak Review
In my organization, we use it as a time management tool to track our activity of our team members. I use it weekly to track my average …
Great solution for productivity tracking
ActivTrak is a great platform, we use it to track agent productivity. It helps us classify programs and websites that are visited as …
ActivTrak's contribution to productivity analysis.
We use ActivTrak to monitor employee's productivity and overall efficiencies.
ActivTrak is all you need
ActivTrak has truly our business. As a manager, staying on top of everyone's tasks and productivity used to be a bit of a challenge but …
ActivTrak helps management follow productivity
ActivTrak helps track worker productivity, especially when employees are working remotely
ActivTrak - Great tool to use
ActivTrak helps us keep track of employees who may be remotely working and with newer employees who may still be in their probationary …
How ActivTrak Differs From Its Competitors
Employee Productivity
improve productivity- for example, we can check how long it takes to finish a standard buyer doc and use that as a benchmark to see if the working load given to any specific employee is too heavy or light- in reverse we could know how any particular employee is working efficiently or not.
Employee Engagement
in our organization, we use log off hours and log in hours to check the working hours if working on site and total screen time with a bit flexibility to measure employees' working hours when working remotely. it works well with us
Operational Efficiency
with the screen tracking tool, we can get a quicker and concrete grasp of how work flows is properly placed and how it could be improved within teams.
ActivTrak Favorite Features
Screen Capture - helps cover our actions when dealing with companies outside of our own.
Work Balance - do we have team members we are burning out or ones that are slacking.
Site Tracking - knowing where our team is spending their time.
Employee Productivity
The biggest thing is seeing workflows and being able to train our team better to be more efficient and to structure initial training to help people move through things more easily. We have also been able to monitor what sites team members are getting lost in or spending too much time on and …
Employee Engagement
We've been able to shift team members' responsibilities to balance things out. We found out our team spent 25% of their day quoting and hired someone to offload those responsibilities.
Operational Efficiency
We have been able to see how multiple team members do things and then taken best practices from each of those and rewritten manuals to become more efficient. We have also found the sites that are sticky or cumbersome to navigate so we can address it with the hosts on how they could fix their sites …
ActivTrak Favorite Features
Live reports, being able to see the time spent doing productive vs non productive activities, as well as when breaks were taken.
Employee Productivity
Pre-Covid, we were a 100% in the office company, as we shifted to a hybrid work environment ActivTrak has enabled us to maintain the same level of productivity by letting our employees know that their computer does have ActivTrak installed. Employees are allowed to work at their leisure, but we do …
ActivTrak Favorite Features
Ease of installation
Ease of access and granular access controls
Employee Productivity
Allows users to really understand where things are eating their time.<br>This data can allow improvements in process or policies.<br>Also allows to give insightful one on one feedback
Employee Engagement
Burnout is real in a work from home environment. <br>This works wonderfully to see allocation of time and resources.<br>Who is really doing the workload.
Operational Efficiency
Allowing me to see how things have been done allows for process improvements.
ActivTrak Favorite Features
Screenshots
Ability to have multiple team members on Activtrak at the same time
Employee Productivity
The screenshots help me ensure their productivity - something I didn't have prior to Activtrak.
Employee Engagement
Not so much a balance of workloads but just ensuring team members who are not meeting goals or underperforming are staying on task and pulling their own weight.
Employee Productivity
Our department managers have a better understanding of the work their teams are doing and how each team member is spending their time. We have developed a plan to reduce time spent on low ROI tasks.
Employee Engagement
Primarily we have seen a reduction in overtime, team members understand the tasks that give us the best ROI and spend their time on those tasks so they can leave the low ROI tasks for later.
Employee Productivity
Lets me know who can afford to get more work and those who have enough.
Employee Engagement
Hasn't yet but will be if we continue to use it.
ActivTrak Favorite Features
Email reports. i am not reglarly logging in, the more i can get emailed to me the better. I want it to push data to me.
Alarm alerts through email
Employee Productivity
Again, being able to intervene when we see issues with productivity. Allowing employees to work remotely or in person, whichever is the most productive for individual employees. Providing feedback.
Employee Engagement
It has helped us to be able to prevent burnout by identifying when employees are working too many hours. It has also helped us identify risk when employees are underworking. We have used data to compare whether certain employees are effective working remotely or not.
Operational Efficiency
It allows us to check basic KPI's via an easy to use dashboard. Integrations are not as strong as other apps.
ActivTrak Favorite Features
My favorite aspect is the graph week by week how active I am.
Employee Productivity
It allows me to efficiently allocate time and ensure that I am meeting my deadlines.
Employee Engagement
The weekly emails informing me about my team productive levels are a great reminder of how effective we are working. It also encourages me to increase my production level if I see a decrease in the previous week.
Operational Efficiency
Informs my superiors of what we are spending our time on to allow us to fully commit to our client's needs.
Employee Productivity
Actual work being done versus what we thought was being done.
Employee Engagement
The Healthy vs. Over and Under has helped managers see where employees have more capacity and those who need to delegate some of their work.
ActivTrak Favorite Features
Productivity chart, allowing you to see at a glance the performance
Employee Productivity
During the Covid period and thereafter, it was difficult to show if employee's were engaged during our business hours or if they were working on the tasks needed. The ActivTrak tool has helped us identify when and what tasks were being worked on and ensure it was closely aligned to the goals.
Employee Engagement
Using the analytics tool, it helped to identify who might not have much of a work load and also those who may have to many. Adjusting the workloads across teams where it was needed has showed improvements while keeping an eye on either daily, weekly or monthly reports gives us an insight of where …
Operational Efficiency
The use of the tool has provided productivity tracking, workload balance the use of the end user tools available to them. ActivTrak has effectively helped us to monitor online activity, application use and with the email of the weekly activity to the managers, it has helped them put a process that …
Employee Productivity
usually used when an employee proves his or her inability to meet deadlines, the tracking software and activity log tells the story. More often than not it pays off
Operational Efficiency
we have the ability to see where employees are spending their time on various projections and can adjust readjust workflow. t is a long term investment in this software
ActivTrak Favorite Features
Dashboard: Seeing all of the employees together
Productivity %: It is a good metric to see
Employee Engagement
Hybrid has been our model for some employees who have a long commute. So this helps keep track and ensure they can submit deliverables in a timely manner without affecting their efficiency.
Operational Efficiency
Resource utilization helps determine how many employees are able to stay focussed and projects they work on.
ActivTrak Favorite Features
Work/life balance. I know when my team logs on/off. I can hold them accountable for their time (too little or too much).
Data for what applications and websites are being used.
Employee Productivity
We've had this application for about 3 years. In those those 3 years we're able to determine our weaker employees and understand why their performance isn't up to standards/expectations. Having ActivTrak can provide upper management insight on how an employee's workflow from …
Employee Engagement
We're fully remote and ActivTrak can help provide me information on when an employee logs on/off. This helps me emphasize work/life balance. No one should be working on their off time.
Operational Efficiency
ActivTrak pulls data from our most used applications and websites. It can help determine if a paid service is beneficial for our company or not based on the data being pulled.
ActivTrak Favorite Features
Allowing us to assign a process to each webpage has allowed us to able benchmarks with our team.
Employee Productivity
By allowing us to assign different categories and processes to each webpage visited to now gives us a clear view and breakdown of how long certain processes are now taking for the team to carry out.
Remote Workforce Management
It has allowed us to monitor staff breaks and pauses throughout the day to ensure everyone is taking lunch and little rests for their own wellbeing.
ActivTrak Favorite Features
Home dashboard - provides an easy to digest summary of days events.
Ease to extract data, and the ability to customize date searches.
Top Users - another easy-to-digest report to share with mid-level managers so that they can better manage teams.
Insights - provides a good comparison of work from …
Employee Productivity
The difference in production for remote work vs. in office. This has been eye-opening and impactful to our future planning efforts, as well as giving insight for mid-level managers to manage their teams more efficiently.
Employee Engagement
The data we receive from ActivTrak has helped us to demonstrate the disparity in performance connected to activities within the team, both remote and in the office. It has also helped to identify more efficient team members who exceed their goals but are not as active in the system. With this, we …
Operational Efficiency
With ActivTrak, we are able to identify the tools the team spends the most time in overall and who is the most efficient. These learnings impact training and development of tools and processes to help our lower performers.
ActivTrak Favorite Features
Real-time data
Application and system usage Trends
Screenshots and time logs for a detailed overview
User and system management
Employee Productivity
ActivTrak provides Real-time tracking of employees' productivity and performance as well as it gives options to check for the screenshots and activity time logs of the user's system without having to worry about a breach in the user's personal data we can differentiate which data …
Employee Engagement
Accidents tend to happen since AT uses cloud base services its data can be accessed anywhere in the world with the help of just an internet connection and access to the company's email. you do not have to sit in front of 10 monitors and heavily loaded systems/servers or need to worry about …
Operational Efficiency
People and applications are the two main things on which any organization invests the most for the growth and success of its organization. So ActivTrak gives and positive edge over managing remote and hybrid as well as in-office monitoring and management of these resources to ensure the best …
Employee Productivity
View and watch end users to see if they need help focusing or directing them in a positive way to get them motivated. Keeping someone motivated also keeps them focused and happy. When we use the tool in a positve matter it can really address issues and/or open lines of communication.
Employee Engagement
Regular meetings are the perfect opportunity to find out more about the needs of our teams, both as a unit and as individuals. Listen to the issues voiced at meetings and offer solutions to your employees. If your team feels valued and respected, they are less likely to burn out in the first …
Employee Productivity
Helps make determinations on employee needs for success and fast.
Employee Productivity
ActivTrak's live productivity reporting allows better insight into who might need to be checked, and who may be overworking
Employee Engagement
ActivTrak gives updated information of the amount of time each employee is working, this gives management a lead to decipher on how to better structure the employees' day
Operational Efficiency
ActivTrak helped remove unnecessary steps and procedures that were taking a chunk of our employees' days and helped us streamline our process
Employee Productivity
We have not been able to meet our objectives fully.
Employee Productivity
I don't think it's increased productivity per se, but it does confirm that our team members are staying productive when working from home or even on the days they work in the office. It also acts as an early warning system if an employee has a very unproductive day so that we can quickly take …
Employee Engagement
Our employees on ActivTrak seem to have a balance during their work weeks, i.e not seeing too much of a burnout risk naturally so there was no need for management to get involved with our employees' balance once we gain data insights. However, it has certainly increased employee satisfaction as …
Operational Efficiency
We use ActivTrak for only a few people spread across 2 departments and I wouldn't say we've seen much of an impact attributed purely to the software. We use it more on an HR side to validate working hours on remote days rather than using it to optimize workflows. Our marketing team and revenue …
ActivTrak Favorite Features
Dashboard - Provides a quick and easy way to look at the data
Screen shots - helps to determine what is being worked on
Employee Productivity
We can tell where people are spending their time. We use a VOIP phone system, so it even tracks their phone time as productive time. It also helps us to see how much people are using our CRM. They are supposed to be putting all of their info in it and it is very obvious when someone is not doing …
Employee Engagement
It helps us more with who is or is not performing at an expected level.
Operational Efficiency
It shows us who is using our paid for products the most. This allows us to decide who gets priority when we purchase accounts or additional software for the company
Employee Productivity
SCREENSHOTS access wasn't there and it really helps where each employee spent their time during working hours.
Employee Engagement
As far as I am aware, data are stored in the cloud, and I can access it anytime.
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Automated data collection (135)8.383%
- Data analysis (134)8.080%
- Data management (124)7.474%
- Pre-built content (120)7.474%
Reviewer Pros & Cons
Verified User
Manager in Corporate
Textiles Company, 51-200 employees
Verified User
C-Level Executive in Corporate
Insurance Company, 1-10 employees
Pricing
Free
$0.00
Cloud
user/month
Essentials
$10.00
Cloud
user/month billed annually
Professional
$17.00
Cloud
user/month billed annually
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://activtrak.com/pricing/?utm_medi…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Economic Downturn: Driving Operational Efficiencies, Workforce Planning - ActivTrak
YouTube
Features
Workforce Analytics
Workforce Analytics enables optimization of a firm's workforce though auditing of a series of key workforce metrics. Among the capabilities typical of workforce analytics products are the capability of determining a new employee's success, efficient use of human resources, identification of factors that affect job satisfaction, etc.
7.6
Avg 8.6
- 8.3Automated data collection(135) Ratings
Automated collection of key talent data.
- 8Data analysis(134) Ratings
Reports and dashboards presenting data with drill-down capabilities
- 7Benchmarking(95) Ratings
Built-in industry data allowing firms to benchmark their HR performance and compare to peer organizations
- 7.4Pre-built content(120) Ratings
Pre-built HR metrics and analytics available in product, including reports and reporting dashboards.
- 7.4Data management(124) Ratings
Built-in data management capabilities
- 7.5Self-service insights(117) Ratings
Ability of non-analyst users to glean insights
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ActivTrak?
ActivTrak’s workforce analytics help hybrid workplaces boost productivity and maximize results. The company’s scalable, cloud-native SaaS solution gives users visibility into people, processes and technology that mitigate risk and uncertainty. This includes ensuring workforce activity adheres to policies and expectations; improving team productivity and performance; and effectively allocating workforce investments. The solution boasts privacy-first analytics that exclude employees’ personal identifiable information and non-business activity from reporting. Based in Austin, Texas, ActivTrak is led by a team of software industry veterans.
ActivTrak Features
Workforce Analytics Features
- Supported: Automated data collection
- Supported: Data analysis
- Supported: Benchmarking
- Supported: Pre-built content
- Supported: Data management
- Supported: Self-service insights
ActivTrak Screenshots
ActivTrak Integrations
ActivTrak Competitors
ActivTrak Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Security |
ActivTrak Downloadables
Frequently Asked Questions
ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.
Reviewers rate Automated data collection highest, with a score of 8.3.
The most common users of ActivTrak are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(203)Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
March 14, 2024
ActivTrak's contribution to productivity analysis.
Verified User
Administrator in Human Resources
Insurance Company, 1-10 employees
We use ActivTrak to monitor employee's productivity and overall efficiencies.
- Provides actionable metrics.
- Objective data.
- Report capabilities.
- I'd like to see more individual metrics rather than team-based metrics. For instance, we'd like to add Focus and Collaboration to our metrics reports, but that's only available for team comparison.
- More flexibility with setting different parameters for part-time versus full-time employees as opposed to having a one-size-fits-all.
- Simple things like selecting the users can be clunky.
Due to the program's versatility, we're able to calibrate it to fit our company's needs. We mainly use ActivTrak to pull metrics for our managers and team to show where we're excelling and where we need to pay more attention. Each user has their own log-in, so they can monitor
their usage in real-time.
75%
7.5
- Automated data collection
- 90%9.0
- Data analysis
- 80%8.0
- Benchmarking
- 70%7.0
- Pre-built content
- 70%7.0
- Data management
- 80%8.0
- Self-service insights
- 60%6.0
- Enables us to continue remote work.
- Measure new employees while in probationary period.
- Monthly metric reports for individual feedback.
- Workload balance.
- Working hours.
- Screen view.
Actual work being done versus what we thought was being done.
The Healthy vs. Over and Under has helped managers see where employees have more capacity and those who need to delegate some of their work.
N/A
N/A
9
Sales, service, admin, HR, marketing.
2
President and HR.
- Metrics.
- Supervisory
- Policy compliance.
- Provide metric reports direct to users.
- Enhance business and hiring decisions based on data.
- Identify high and low performers.
- Measure focus by employee.
- Measure collaboration by employee.
- Build out remote workforce.
we like the program!
Yes.
When we needed to get information on why an employee's productivity was showing much higher than normal, we learned through the support team that we needed to change our thresholds. Once that was done, our measurements appeared to be in line with expectations.
Excellent follow through and knowledge.
- Productivity metrics.
- Personal insights.
- Working hours.
- Capacity planning.
Users without a lot of tech comfort don't adapt to using it.
December 06, 2022
Activtrak for remote employees.
Verified User
Employee in Corporate
Banking Company, 1001-5000 employees
We have been using ActivTrak for about three months now. It has been helpful to track our team's progress and monitor their use of our apps and programs. While ActivTrak does monitor our team's work, it does not feel invasive and still gives our team some privacy compared to some other programs offering the same service as ActivTrak.
- Track employees.
- Reporting
- Easy to use
- Create employee tracking schedules
- Remote desktop tracking without having to register another user.
- Installation ease
- Remote desktop tracking
It is well suited to track employee use of their company computers and monitor their progress and productivity, especially in a remote environment.
65%
6.5
- Automated data collection
- 60%6.0
- Data analysis
- 70%7.0
- Benchmarking
- 50%5.0
- Pre-built content
- 70%7.0
- Data management
- 70%7.0
- Self-service insights
- 70%7.0
- Productivity tracking.
- Productivity tracking has been the most useful part of ActivTrak.
A lot of our employees are remote, so it is nice to check in on what they are doing day to day and ensure that they are being as productive as they can be.
Not applicable.
Not applicable.
Not applicable.
60
Sales, quality control, closing operations.
3
Operations, IT, managers.
- Track employees
- Track productivity
- Manage remote teams
- Productivity reporting
- Metrics
- Team management
- Recognition programs
Activtrak has been very helpful for us to manage our remote teams. We would like to see activtrak continually add new features and stay competitive with other companies that offer similar services.
No
- Price
- Product Features
- Product Usability
Would not change evaluation or selection process.
- Implemented in-house
- Getting users to accept the platform on their computers.
There should be a way to automatically implement the system without giving users the opportunity to accept or deny the program on their computers.
- No Training
Yes. Activtrak has many training/learning materials/documentation online.
I was not involved in the configuration but did not receive any feedback that it was difficult.
Read the training documentation that Activtrak provides online.
Was not involved in this process.
No, we have a team in house that is familiar with the product.
No
Installation was easy with activtrak's assistance.
NA
- Reporting
- Tracking
- Remote desktop tracking
It is easy to use after some use of the platform and reviewing training modules.
The product's overall scalability is good as our team grows. We would like to see updates to meet market demands.
Have not experienced any outages or application errors.
Have not received any issues with Activtrak's performance in regard to loading pages, reports, or other systems.
- Not applicable.
Not applicable.
- Not applicable.
Not applicable.
- API (e.g. SOAP or REST)
Not applicable.
Not applicable.
No advice at this time.
Vendor was responsive and easy to work with.
The vendor has been easy to work with, even after the sale.
Not sure.
No tips or advice at this time.
- Was not aware of the update.
- Bug fixes.