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ActivTrak

ActivTrak

Overview

What is ActivTrak?

ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities. Deployment enables organizations to start collecting data in minutes.

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Learn from top reviewers

It's a great tool

Rating: 8 out of 10
September 4, 2024
IncentivizedVetted ReviewVerified User
I like that it can track my time, especially being a remote employee, I can always see the amount of hours I have worked in a week or just daily and I can look back on everyth...
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Verified user
Administrative Assistant
ActivTrak1 year of experience

Happy with ActivTrack!

Rating: 10 out of 10
August 31, 2024
IncentivizedVetted ReviewVerified User
I employ three fully remote workers with guaranteed hours and full benefits. I use ActivTrak to track the amount of work done and the scope of the work in order to better dele...
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Verified user
Professional
ActivTrak1 year of experience

User monitoring without micro managing

Rating: 9 out of 10
August 30, 2024
IncentivizedVetted ReviewVerified User
ActivTrak allows us to monitor remote users without micromanaging or being intrusive. It highlights potential issues for further investigation automatically. The ability to se...
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Verified user
Administrator
ActivTrak8 years of experience

Great user activity insights

Rating: 8 out of 10
August 30, 2024
IncentivizedVetted ReviewVerified User
We use ActivTrak in our organization to monitor the activity of our office staff so that we can coach them to a high level of efficiency. We have people that work in the offic...
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Lance Britton
C-Level Executive - Customer Service
President
Sharp Lawn Care
ActivTrak1 year of experience

ActivTrak.

Rating: 7 out of 10
August 30, 2024
IncentivizedVetted ReviewVerified User
I track my team's work hours to limit employee burnout.
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Verified user
Director
ActivTrak1 year of experience

ActivTrak Leads to Success.

Rating: 8 out of 10
August 30, 2024
IncentivizedVetted ReviewVerified User
It is used to help monitor productivity across many departments and to determine how efficiently our teams are performing.
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Verified user
Manager
ActivTrak1 year of experience

ActivTrak is amazing!

Rating: 10 out of 10
August 26, 2024
IncentivizedVetted ReviewVerified User
Currently we use ActivTrak to measure the productivity of employees. It lets us know what amount of time is being spent productively versus surfing the internet or non-work-re...
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Verified user
Administrator
ActivTrak2 years of experience

It can be a great program, but it buries you in configuration needs, daily Maintenace, and a poor interface

Rating: 6 out of 10
August 23, 2024
IncentivizedVetted ReviewVerified User
Productivity. Are team members working or surfing the web type of thing? So far, the value we've found, and thus what we're using the most, is tracking what websites are being...
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Verified user
Manager
ActivTrak2 years of experience

ActivTrak is great for actively tracking.

Rating: 9 out of 10
August 23, 2024
IncentivizedVetted ReviewVerified User
We are a fully remote company using ActivTrak to track employee productivity. I wish we could trust people to be adults and have their stuff together, and for the most part, w...
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Verified user
Manager
ActivTrak2 years of experience

Great Product!

Rating: 10 out of 10
August 23, 2024
IncentivizedVetted ReviewVerified User
We use ActivTrak to track employees' productivity. This really helps to know they are working to their full capacity. I love the detail on what websites they are on and the ac...
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Verified user
Manager
ActivTrak1 year of experience

ActivTrak is good for employees and business owners!

Rating: 9 out of 10
August 20, 2024
IncentivizedVetted ReviewVerified User
ActivTrak came in a time when remote work became used more frequently. I find this software as a positive upgrade to the relationship between me the employee and my company. I...
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Verified user
Administrator
ActivTrak2 years of experience

Chaplain's Review.

Rating: 9 out of 10
June 25, 2024
IncentivizedVetted ReviewVerified User
It is used to track the residents. I am looking to see whether they are using it for good, watching out for lousy internet sites, or the sites they should not be using.
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Gideon Bahn
Manager - Professional Services
chaplain
Wayside Cross Ministries
ActivTrak1 year of experience

Activtrak Review- 5 Stars.

Rating: 10 out of 10
June 21, 2024
IncentivizedVetted ReviewVerified User
At our organization, ActivTrak is an integral tool for enhancing productivity, monitoring workforce efficiency, and ensuring data security. Our primary use cases for ActivTrak...
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Jennifer Smith
Director - Professional Services
Operations Director
Matrix Hormones
ActivTrak2 years of experience

It works great!

Rating: 10 out of 10
April 1, 2024
IncentivizedVetted ReviewVerified User
we use ActivTrak to track our employee's working hours and evaluate their workload and productivity. When organization is getting bigger and everyone is so busy on their own t...
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Verified user
Manager
ActivTrak2 years of experience

A great product to help your team thrive!

Rating: 10 out of 10
March 31, 2024
IncentivizedVetted ReviewVerified User
We are an Insurance Agency and have used ActivTrak to accomplish several things for our team. 1) To measure our team's workload. To make sure they are not running at maximum l...
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Verified user
C-Level Executive
ActivTrak20 years of experience
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How ActivTrak Differs From Its Competitors

ActivTrak Favorite Features

Time management is a big one because I don't have a clock for when I start and stop working History of apps because then I can see how long I have worked on something Productivity because then it keeps me more focused and I am hitting more benchmarks
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Employee Engagement

It's helped with burnout or time tracking in general because if you log off for a little while, it will track when you come back on, and you still meet your daily goal of how many hours you need to work in a day
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Employee Productivity

Our business requires a lot of time on the phone, and using phone logs to overlay on top of ActivTrak logs helps give a complete picture of "passive" time. ActivTrak is a great tool to coach your team on how to prioritize tasks and activities as well as organize schedules to be more efficient.
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Employee Engagement

Seeing the average active to passive time of all users across the company has allowed management to have a better understanding of expectations for what can be accomplished in a workday, and why less passive time does not necessarily mean more productivity.
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Employee Productivity

Using ActivTrak has given us a better idea of a benchmark to know the productivity of a customer service representative for a service advisor to know what on average they should be capable of and how much on average they should be able to do. We can then set up performance goals and coaching based …
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Employee Engagement

In general just giving us a idea of what the people are capable of and how much they should be doing. We have good information to find out how each person is doing compared to their co-workers and where we can help them become better. The burnout risk doesn't seem to be super realistic for us …
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Operational Efficiency

ActivTrak has helped our organization manage process workflows and resource utilization across people and Technology by giving us accurate data to track and record, and Benchmark so that we can coach our people to be the best that they can be and to be most efficient.
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ActivTrak Favorite Features

The automated report allows me to check and see where everyone is on their productivity and shows where we can improve and what time frame an employee is more productive. We have reached a goal of productivity by the report and allows us to continue to improve.
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Employee Productivity

The reports show what websites are visited and the length of time on each website. It allows us to make sure that everyone stays on task and when each individual is most productive.
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ActivTrak Favorite Features

It fills in the gap that things like 365 may not track well, such as productivity around website use. I'm sure with proper configuration, should an admin have tons of time, it could give valuable data. It has cyber security features such as notifications when certain events occur.
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Employee Productivity

This is where ActivTrak fails because you could potentially get this data, but it would take a ton of configuration and evaluation of the data. On any given day, an employee will have thousands of line items, accessing different programs, different time blocks, etc - all their daily actions. When …
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Employee Engagement

No, not at all. The app must be configured tightly to get an accurate picture. It may work out of the box or have a simple configuration with a tiny two- to three-person company. However, the employees showing low productivity are some of our best team members who do the most work, so something is …
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ActivTrak Favorite Features

I like the productivity report. I can see how many hours my employees spent in productive work, unproductive activities, inactivity, and not logging in at all. I like the top website reports that show me what sites my employees visit during each block of time in a day.
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Employee Productivity

ActivTrak has helped our organization improve productivity by tracking people's computer activity on work days. It's given us the ability to spy on people and ensure they stay on task, which I hate to say, but the insights have been invaluable. It sounds like an invasion of privacy when stated, …
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ActivTrak Favorite Features

I love that they tell me exactly the times I took breaks and it mostly helps me with my time tracking It has helped me be more professional in my computer use and not to use my work computer for personal use. It has helped me stay on track to fulfill my time obligation
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Employee Productivity

With the incredible amount of workload this business has to complete it has helped employees stay committed to their obligations even from when working from home. It has given the owners peace of mind knowing if their employees are working the hours they say they are working.
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Operational Efficiency

We are not using this system to manage process workflows and resources utilization across people and technology, but to monitor the residents to use the computer for the purpose described for them to use, not a bad website, such as porn or sexual content or anything against our values of the …
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Employee Productivity

improve productivity- for example, we can check how long it takes to finish a standard buyer doc and use that as a benchmark to see if the working load given to any specific employee is too heavy or light- in reverse we could know how any particular employee is working efficiently or not.
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Employee Engagement

in our organization, we use log off hours and log in hours to check the working hours if working on site and total screen time with a bit flexibility to measure employees' working hours when working remotely. it works well with us
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ActivTrak Favorite Features

Screen Capture - helps cover our actions when dealing with companies outside of our own. Work Balance - do we have team members we are burning out or ones that are slacking. Site Tracking - knowing where our team is spending their time.
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Employee Productivity

The biggest thing is seeing workflows and being able to train our team better to be more efficient and to structure initial training to help people move through things more easily. We have also been able to monitor what sites team members are getting lost in or spending too much time on and …
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Employee Engagement

We've been able to shift team members' responsibilities to balance things out. We found out our team spent 25% of their day quoting and hired someone to offload those responsibilities.
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Operational Efficiency

We have been able to see how multiple team members do things and then taken best practices from each of those and rewritten manuals to become more efficient. We have also found the sites that are sticky or cumbersome to navigate so we can address it with the hosts on how they could fix their sites …
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Employee Productivity

Pre-Covid, we were a 100% in the office company, as we shifted to a hybrid work environment ActivTrak has enabled us to maintain the same level of productivity by letting our employees know that their computer does have ActivTrak installed. Employees are allowed to work at their leisure, but we do …
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Employee Productivity

Allows users to really understand where things are eating their time.<br>This data can allow improvements in process or policies.<br>Also allows to give insightful one on one feedback
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Employee Productivity

Our department managers have a better understanding of the work their teams are doing and how each team member is spending their time. We have developed a plan to reduce time spent on low ROI tasks.
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Employee Engagement

Primarily we have seen a reduction in overtime, team members understand the tasks that give us the best ROI and spend their time on those tasks so they can leave the low ROI tasks for later.
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Employee Productivity

Again, being able to intervene when we see issues with productivity. Allowing employees to work remotely or in person, whichever is the most productive for individual employees. Providing feedback.
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Employee Engagement

It has helped us to be able to prevent burnout by identifying when employees are working too many hours. It has also helped us identify risk when employees are underworking. We have used data to compare whether certain employees are effective working remotely or not.
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Employee Engagement

The weekly emails informing me about my team productive levels are a great reminder of how effective we are working. It also encourages me to increase my production level if I see a decrease in the previous week.
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Employee Productivity

During the Covid period and thereafter, it was difficult to show if employee's were engaged during our business hours or if they were working on the tasks needed. The ActivTrak tool has helped us identify when and what tasks were being worked on and ensure it was closely aligned to the goals.
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Employee Engagement

Using the analytics tool, it helped to identify who might not have much of a work load and also those who may have to many. Adjusting the workloads across teams where it was needed has showed improvements while keeping an eye on either daily, weekly or monthly reports gives us an insight of where …
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Operational Efficiency

The use of the tool has provided productivity tracking, workload balance the use of the end user tools available to them. ActivTrak has effectively helped us to monitor online activity, application use and with the email of the weekly activity to the managers, it has helped them put a process that …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Verified User
Administrative Assistant in Customer Service
Management Consulting Company, 501-1000 employees
Verified User
Professional in Professional Services
Hospital & Health Care Company, 11-50 employees
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Pricing

View all pricing

Free

$0

Cloud
3 max users

Essentials

$10 (pricing based on annual billing)

Cloud
per month per user

Essentials Plus

$15 (pricing based on annual billing)

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://activtrak.com/pricing/?utm_medi…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Economic Downturn: Driving Operational Efficiencies, Workforce Planning - ActivTrak

YouTube
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Features

Workforce Analytics

Workforce Analytics enables optimization of a firm's workforce though auditing of a series of key workforce metrics. Among the capabilities typical of workforce analytics products are the capability of determining a new employee's success, efficient use of human resources, identification of factors that affect job satisfaction, etc.

7.6
Avg 8.4
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Product Details

What is ActivTrak?

ActivTrak’s workforce intelligence platform transforms work activity data into actionable insights to optimize performance management and boost business productivity. An employee monitoring tool, ActivTrak combines employee monitoring, productivity and performance management, and workforce planning capabilities. Key differentiators include:

  • Enterprise-class scale to accelerate time-to-value

  • Employee-centric approach to ensure data privacy

  • AI-powered insights to help prioritize actions

  • Expertise to optimize outcomes

ActivTrak Features

Workforce Analytics Features

  • Supported: Automated data collection
  • Supported: Data analysis
  • Supported: Data integration
  • Supported: Benchmarking
  • Supported: Report designer
  • Supported: Pre-built content
  • Supported: Data management
  • Supported: Self-service insights

ActivTrak Screenshots

Screenshot of DashboardScreenshot of Team PulseScreenshot of Benchmarks & GoalsScreenshot of Executive SummaryScreenshot of Team ComparisonScreenshot of Technology UsageScreenshot of Personal InsightsScreenshot of Workload BalanceScreenshot of Virtual Productivity CoachScreenshot of Location InsightsScreenshot of Productivity Report

ActivTrak Videos

ActivTrak Integrations

ActivTrak Competitors

ActivTrak Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Security
whistic readyRead ActivTrak's Security Report on Whistic Security Network™

ActivTrak Downloadables

Frequently Asked Questions

ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities. Deployment enables organizations to start collecting data in minutes.

Teramind, Hubstaff, and Time Doctor are common alternatives for ActivTrak.

Reviewers rate Automated data collection highest, with a score of 8.3.

The most common users of ActivTrak are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(225)

Reviews

(1-25 of 31)
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ActivTrak has improved our insight into our organization's productivity

Rating: 8 out of 10
Incentivized
March 31, 2023
Verified User
Vetted Review
Verified User
ActivTrak
1 year of experience
Usability
8
It is pretty easy to use once you learn it. In the beginning we did need to put in some time figuring out how to get the specific stats we were looking for. We also spend some time making sure the correct tools and websites were coded as productivity. Like with many products, you need to learn about it and then it is user friendly

Great product and service

Rating: 10 out of 10
Incentivized
March 14, 2023
JL
Joshua Long
IT director
Senior Marketing Specialists (Insurance, 51-200 employees)
Vetted Review
Verified User
ActivTrak
3 years of experience
Usability
8
There is a lot to it and it seems ActivTrak is adding more each day. [They] do offer some training. Maybe more of an onboarding process for managers. It is very easy to use from both the manager and admin experience, but some of the advanced systems and breaking down of the data could be explored more at the beginning. The more a person uses a system the more I think they are likely to keep it.

ActivTrak is a complete solution

Rating: 10 out of 10
Incentivized
May 19, 2021
Verified User
Vetted Review
Verified User
ActivTrak
2 years of experience
Usability
10
ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation.

Get Rid of the Dead Weight!

Rating: 8 out of 10
Incentivized
December 01, 2020
Verified User
Vetted Review
Verified User
ActivTrak
1 year of experience
Usability
8
I liked the older version of determining websites and applications that are productive/unproductive. The new way is a little harder.

ActivTrak ends the ambiguity of having employees working remotely

Rating: 9 out of 10
Incentivized
November 30, 2020
Usability
9
As I mentioned in the prior question, the overall usability is great. Easy implementation and easy follow up. I was able to invite the other management members with ease. Training is also very easy, all members of management picked it up quickly and are now using it regularly. The agent install is silent and is pushed out very easily as well.

Great Proficiency Program

Rating: 10 out of 10
Incentivized
November 27, 2020
Verified User
Vetted Review
Verified User
ActivTrak
3 years of experience
Usability
10
It is a very effective program that keeps production reports steady and streaming. I enjoy receiving the weekly summary reports which define the overall work flow and progress of all of users. Once you have successfully managed all of your departments it becomes easier to manage the target areas instead of individuals.

ActivTrak made my job easier

Rating: 10 out of 10
Incentivized
November 26, 2020
TA
Tim Andrist
Network Operations Manager
NCI Datacom (Internet, 11-50 employees)
Vetted Review
Verified User
ActivTrak
3 years of experience
Usability
10
Once you go through the system, things are laid out very well. Navigation is easy and clearly displays the options.

Great application for employee monitoring

Rating: 10 out of 10
Incentivized
November 26, 2020
AS
Andy Schreiber
IT Manager
Digestive Health Specialists, PA (Hospital & Health Care, 51-200 employees)
Vetted Review
Verified User
ActivTrak
2 years of experience
View profile
Usability
8
ActivTrak is a great program but it takes some getting used to while navigating all the menus and dialing down to a specific employee and sometimes the data doesn't appear like you'd hope. It can take a while to remember how to do something if you don't use it consistently. No single person manages our program so sometimes we need a refresher when accessing data after a few months but that usually applies to most applications.

ActivTrak review of company improvement

Rating: 9 out of 10
Incentivized
November 24, 2020
Verified User
Vetted Review
Verified User
ActivTrak
2 years of experience
Usability
9
It's the best way for the company to monitor and make sure that our employees are being productive. Since we are a property management company it is really important that our customer service department is at all times active to attend any kind of issue our tenants may have so that they're more willing to rent with us and recommend us. This makes ActivTrak key in our operation to keep our tenants happy.

ActivTrak for Employee Monitoring and Improvement

Rating: 9 out of 10
Incentivized
November 24, 2020
Verified User
Vetted Review
Verified User
ActivTrak
2 years of experience
Usability
9
The IT department manages the classifications of sites and applications as well as installing the software and keeping track of licensed user count.
We set up managers to use this data, get reports, and stay out of the way of those management conversations with their direct reports.

Works as advertised

Rating: 5 out of 10
Incentivized
November 24, 2020
Verified User
Vetted Review
Verified User
ActivTrak
2 years of experience
Usability
6
The basic features are adequate and can be intuited through the interface.

Great company and great software!!!

Rating: 9 out of 10
Incentivized
November 24, 2020
MK
Matt Koveleski
IT Manager
Honor Health Network (Health, Wellness and Fitness, 201-500 employees)
Vetted Review
Verified User
ActivTrak
3 years of experience
Usability
9
I find this platform very easy to use and organized. I didn't need any tutorials on how to use it. This platform allows me to use everything we need as a company to keep our employees in check and to make sure they're doing their work. Our CEO loves the product and requires it on everyone's system. This is going to be in our company for the long haul.
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