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ActivTrak

ActivTrak

Overview

What is ActivTrak?

ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities. Deployment enables organizations to start collecting data in minutes.

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Free

$0

Cloud
3 max users

Essentials

$10 (pricing based on annual billing)

Cloud
per month per user

Essentials Plus

$15 (pricing based on annual billing)

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://activtrak.com/pricing/?utm_medi…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Economic Downturn: Driving Operational Efficiencies, Workforce Planning - ActivTrak

YouTube
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Features

Workforce Analytics

Workforce Analytics enables optimization of a firm's workforce though auditing of a series of key workforce metrics. Among the capabilities typical of workforce analytics products are the capability of determining a new employee's success, efficient use of human resources, identification of factors that affect job satisfaction, etc.

7.6
Avg 8.4
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Product Details

What is ActivTrak?

ActivTrak’s workforce intelligence platform transforms work activity data into actionable insights to optimize performance management and boost business productivity. An employee monitoring tool, ActivTrak combines employee monitoring, productivity and performance management, and workforce planning capabilities. Key differentiators include:

  • Enterprise-class scale to accelerate time-to-value

  • Employee-centric approach to ensure data privacy

  • AI-powered insights to help prioritize actions

  • Expertise to optimize outcomes

ActivTrak Features

Workforce Analytics Features

  • Supported: Automated data collection
  • Supported: Data analysis
  • Supported: Data integration
  • Supported: Benchmarking
  • Supported: Report designer
  • Supported: Pre-built content
  • Supported: Data management
  • Supported: Self-service insights

ActivTrak Screenshots

Screenshot of DashboardScreenshot of Team PulseScreenshot of Benchmarks & GoalsScreenshot of Executive SummaryScreenshot of Team ComparisonScreenshot of Technology UsageScreenshot of Personal InsightsScreenshot of Workload BalanceScreenshot of Virtual Productivity CoachScreenshot of Location InsightsScreenshot of Productivity Report

ActivTrak Videos

ActivTrak Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Security

Frequently Asked Questions

ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities. Deployment enables organizations to start collecting data in minutes.

Teramind, Hubstaff, and Time Doctor are common alternatives for ActivTrak.

Reviewers rate Automated data collection highest, with a score of 8.3.

The most common users of ActivTrak are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(225)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Custom Group Organization: Users have found the feature of defining custom groups for departments beneficial in organizing and managing teams efficiently.

Real-time Monitoring with Live Reports: The inclusion of live reports for tracking active users has been well-received for offering immediate insights into team activities and productivity levels.

Effective Workload Analysis Tools: Some users appreciate the workload analysis tools for identifying overworked or underperforming team members, which aids in resource allocation and support.

Essential Time Tracking Functionality: Customers have praised the time logging and management features as crucial for monitoring work hours and enhancing overall time utilization within the organization.

Comprehensive Data Analytics: The detailed data analytics, real-time activity insights, and reporting capabilities are recognized for providing actionable metrics and objective performance data.

User-Friendly Interface and Robust Security Measures: The platform's user-friendly interface, customizable configurations, easy navigation, and security features stand out as strengths that contribute to its efficiency and convenience.

Billing Information Update Difficulty: Users have expressed frustration over the inability to update billing information directly on the interface, requiring them to contact a sales representative for tasks like changing payment methods or obtaining invoices. This inconvenience can lead to delays in managing financial aspects and may hinder seamless account maintenance.

Onboarding Process Complexity: Reviewers have highlighted significant issues with the onboarding process, emphasizing a desire for simpler configurations aligned with industry standards. Simplifying the onboarding procedures could enhance user adoption and overall satisfaction with the platform.

Dashboard Navigation Challenges: Several users have mentioned facing difficulties in setting schedules and navigating the dashboard, indicating a need for improved navigation structures and a more intuitive interface design. Enhancing these elements could contribute to a smoother user experience and increased productivity within the system.

Reviews

(1-25 of 155)
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It's a great tool

Rating: 8 out of 10
September 04, 2024
Verified User
Vetted Review
Verified User
ActivTrak
1 year of experience
I like that it can track my time, especially being a remote employee, I can always see the amount of hours I have worked in a week or just daily and I can look back on everything I have done so I don't have to keep a running list.

Happy with ActivTrack!

Rating: 10 out of 10
August 31, 2024
Verified User
Vetted Review
Verified User
ActivTrak
1 year of experience
I employ three fully remote workers with guaranteed hours and full benefits. I use ActivTrak to track the amount of work done and the scope of the work in order to better delegate responsibilities and monitor hours worked.

User monitoring without micro managing

Rating: 9 out of 10
August 30, 2024
Verified User
Vetted Review
Verified User
ActivTrak
8 years of experience
ActivTrak allows us to monitor remote users without micromanaging or being intrusive. It highlights potential issues for further investigation automatically. The ability to see the entire history of a user provides the ability to build a case if needed, or see trends for coaching. Being able to compare the productivity of the team week over week at a glance is a nice bonus as well.

Great user activity insights

Rating: 8 out of 10
August 30, 2024
LB
Vetted Review
Verified User
ActivTrak
1 year of experience
We use ActivTrak in our organization to monitor the activity of our office staff so that we can coach them to a high level of efficiency. We have people that work in the office and remotely all day on computers doing tasks that are hard to quantify the budget of times for.

ActivTrak is amazing!

Rating: 10 out of 10
August 26, 2024
Verified User
Vetted Review
Verified User
ActivTrak
2 years of experience
Currently we use ActivTrak to measure the productivity of employees. It lets us know what amount of time is being spent productively versus surfing the internet or non-work-related things. I have it set up to email me every Monday regarding the past week's usage in a report form. It is very helpful when determining why a certain task was not or was accomplished.

It can be a great program, but it buries you in configuration needs, daily Maintenace, and a poor interface

Rating: 6 out of 10
August 23, 2024
Verified User
Vetted Review
Verified User
ActivTrak
2 years of experience
Productivity. Are team members working or surfing the web type of thing? So far, the value we've found, and thus what we're using the most, is tracking what websites are being accessed and for how long. We initially got ActivTrak to help with insurance rates, so its features are secondary in the intent of use.

ActivTrak is great for actively tracking.

Rating: 9 out of 10
August 23, 2024
Verified User
Vetted Review
Verified User
ActivTrak
2 years of experience
We are a fully remote company using ActivTrak to track employee productivity. I wish we could trust people to be adults and have their stuff together, and for the most part, we can. However, several individuals at the company don't work when they say they're working or even take measures to appear online while galivanting around the countryside. ActivTrak lets us keep tabs on people using the Big Brother style, which I love and hate. I love the solution but hate the need for such a solution.

Great Product!

Rating: 10 out of 10
August 23, 2024
Verified User
Vetted Review
Verified User
ActivTrak
1 year of experience
We use ActivTrak to track employees' productivity. This really helps to know they are working to their full capacity. I love the detail on what websites they are on and the activity log that shows everything they are doing throughout the day.

ActivTrak is good for employees and business owners!

Rating: 9 out of 10
August 20, 2024
Verified User
Vetted Review
Verified User
ActivTrak
2 years of experience
ActivTrak came in a time when remote work became used more frequently. I find this software as a positive upgrade to the relationship between me the employee and my company. It provides transparency and tracking for all of the work that I do for them and keeps me motivated to fulfill my obligations with the company. Since I rely on it heavily for my time keeping it is nice not to always be able to see what I was doing on previous days if I need to look at history. Now I don't have to worry about if my bosses think I am not doing my job as they can see that I have been consistently working when I am at home.

Chaplain's Review.

Rating: 9 out of 10
June 25, 2024
GB
Vetted Review
Verified User
ActivTrak
1 year of experience
It is used to track the residents. I am looking to see whether they are using it for good, watching out for lousy internet sites, or the sites they should not be using.

Activtrak Review- 5 Stars.

Rating: 10 out of 10
June 21, 2024
JS
Vetted Review
Verified User
ActivTrak
2 years of experience
At our organization, ActivTrak is an integral tool for enhancing productivity, monitoring workforce efficiency, and ensuring data security. Our primary use cases for ActivTrak span several key areas: Productivity Monitoring and Analysis, Problem Addressed, Understanding employee productivity, and identifying bottlenecks.Scope: We utilize ActivTrak to track time spent across various tasks and applications. By analyzing this data, we can identify patterns, assess the effectiveness of workflows, and make informed decisions to optimize processes. This helps us ensure that employees focus on high-value tasks and that our resources are utilized effectively. Employee Engagement and Well-being: Problem Addressed: Balancing workload and preventing burnout.Scope: ActivTrak provides insights into work habits, including hours worked and break times. This helps managers understand if employees are overworking and if there's a need to promote healthier work practices. By monitoring these metrics, we can foster a more supportive work environment that prioritizes employee well-being. Security and Compliance: Problem Addressed: Protecting sensitive information and ensuring compliance with data security regulations.Scope: We use ActivTrak to monitor access to sensitive data and ensure that employees adhere to security protocols. Alerts are set up for any suspicious activity or access to restricted areas, helping us respond swiftly to potential threats. This is crucial for maintaining compliance with industry standards and protecting our organization from data breaches. Remote Work Management: Problem Addressed: Managing and supporting a remote workforce.Scope: With a significant portion of our team working remotely, ActivTrak helps us maintain visibility into remote work activities. This includes tracking productivity, collaboration patterns, and engagement levels. The insights gained enable us to provide targeted support to remote employees, ensuring they have the resources and guidance needed to be productive and stay connected with the team. Training and Development: Problem Addressed: Identifying training needs and supporting employee development.Scope: By analyzing the usage patterns of different software and tools, we can identify areas where employees may need additional training or support. ActivTrak’s reports help us pinpoint skills gaps and tailor our training programs accordingly, facilitating continuous learning and professional growth within the organization. Overall, ActivTrak addresses several business problems related to productivity, employee well-being, security, and remote work management. Its comprehensive monitoring and analytics capabilities allow us to make data-driven decisions that enhance operational efficiency and support our employees effectively.

It works great!

Rating: 10 out of 10
April 01, 2024
Verified User
Vetted Review
Verified User
ActivTrak
2 years of experience
we use ActivTrak to track our employee's working hours and evaluate their workload and productivity. When organization is getting bigger and everyone is so busy on their own things, it is critical to have a system to be a fact checker to reflect which team has the most working hours and further, if the most working hours, it is caused by more business demand or just unnecessary processes internally, etc. and how to improve it.

A great product to help your team thrive!

Rating: 10 out of 10
March 31, 2024
Verified User
Vetted Review
Verified User
ActivTrak
20 years of experience
We are an Insurance Agency and have used ActivTrak to accomplish several things for our team. 1) To measure our team's workload. To make sure they are not running at maximum levels for long periods. 2) We use the screen capture as a backup to our E&O. We've had times that ActiveTrak captured confirmations from our carriers that changes have been made, only to find out later that the submissions didn't go through. The screen capture has provided proof that we did indeed process the change. 3) To help efficiency and workflows. Seeing how our team navigates through their work has allowed us to train and find better options for how they are doing work. It isn't only about getting more done but having our team spend less energy (emotional or physical) working through their daily tasks. and 4) tracking our team's performance as they work remotely. While we have a great team we can trust, it is good to verify and reward those who are performing well.

Reliable and Effective: Our Experience with ActivTrak

Rating: 7 out of 10
March 31, 2024
Verified User
Vetted Review
Verified User
ActivTrak
4 years of experience
We use ActivTrak as a way to see what percentage of our employees time is being spent doing productive vs unproductive activies (ie work related vs personal internet usage). Since we are a hybrid workforce, we also use it as a secondary tool to check working hours, as well as breaks.

ActivTrak = Reclaim some time.

Rating: 9 out of 10
March 31, 2024
Verified User
Vetted Review
ActivTrak
1 year of experience
This is a great program to reclaim you and your organizations day.<br>It works well and allows visibility to be controlled of what you need/want to see. Suggestion is not use this in a way to snoop but allow you and your team to reclaim time they may not notice they are using in some areas

ActivTrak Review

Rating: 10 out of 10
March 30, 2024
Verified User
Vetted Review
Verified User
ActivTrak
2 years of experience
Activtrak is a tool we utilize for new hires as well as those on improvement plans/probation to help ensure they are efficiently and effectively working to their full capacity. <br><br>The main issue I've noticed is it may reflect someone is productive when they were not but screenshots allow me to verify that.

Exceptional Product

Rating: 10 out of 10
March 29, 2024
Verified User
Vetted Review
Verified User
ActivTrak
3 years of experience
We utilize ActivTrack as a way for our employees to understand how they are spending their time and give our department managers the insights to assist them in becoming more productive.

Let us down when needed

Rating: 5 out of 10
March 26, 2024
Verified User
Vetted Review
Verified User
ActivTrak
3 years of experience
It is primarily used to track individuals working from home. Also to determine our rate of productivity vs down or dead time. A third but not as important reason is to see if personal time is spent at work.

Does exactly what you want it to do, with many additional features.

Rating: 10 out of 10
March 26, 2024
Verified User
Vetted Review
Verified User
ActivTrak
4 years of experience
We use it to ensure that our employees working remotely are in fact being productive. We compare productivity when working remotely vs in the office. We look to see when employees are overworking so that we can provide proper support. We also have strict policies for use because we are a defense contractor. We use the alerts to let us know when someone is doing things that are prohibited (ie. using dropbox, storing data to a USB, etc)

No thrills platform gets basic job done

Rating: 4 out of 10
March 26, 2024
Verified User
Vetted Review
Verified User
ActivTrak
2 years of experience
We use ActivTrak software app to track remote team members at our company and their productivity on company computers. This enables us to have a quick glance view and drill down if needed to see who's doing what and when. It has a web app that we access and use most of the time.

ActivTrak Review

Rating: 5 out of 10
March 26, 2024
Verified User
Vetted Review
Verified User
ActivTrak
1 year of experience
In my organization, we use it as a time management tool to track our activity of our team members. I use it weekly to track my average productive levels and what my time is being spent on. ActivTrak addresses time spent on what sites and apps that we use on a daily basis and displays this information in an aesthetic bar graph.

Great solution for productivity tracking

Rating: 10 out of 10
March 24, 2024
Verified User
Vetted Review
Verified User
ActivTrak
1 year of experience
ActivTrak is a great platform, we use it to track agent productivity. It helps us classify programs and websites that are visited as Productive vs. non-productive and ensure agents time is being spent on work related tasks and not spent shopping or on other non productive sites.
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