ADAPTcrm

ADAPTcrm Reviews

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Ratings and Reviews
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Bruce Emmerling | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • ADAPTcrm helps to address a number of business needs. It can help save a great deal of money and time if implemented correctly.
  • Some users needed additional training which increased staffing costs.
  • The program helped simplify operations into an integrated software solution.

ADAPTcrm Scorecard Summary

Feature Scorecard Summary

Sales Force Automation (9)
88%
8.8
Customer data management / contact management (3)
85%
8.5
Workflow management (3)
95%
9.5
Territory management (3)
85%
8.5
Opportunity management (3)
85%
8.5
Integration with email client (e.g., Outlook or Gmail) (3)
90%
9.0
Contract management (3)
90%
9.0
Quote & order management (3)
95%
9.5
Interaction tracking (3)
80%
8.0
Channel / partner relationship management (3)
90%
9.0
Customer Service & Support (3)
92%
9.2
Case management (3)
95%
9.5
Call center management (3)
90%
9.0
Help desk management (3)
90%
9.0
Marketing Automation (2)
88%
8.8
Lead management (3)
90%
9.0
Email marketing (3)
85%
8.5
CRM Project Management (3)
90%
9.0
Task management (3)
95%
9.5
Billing and invoicing management (3)
85%
8.5
Reporting (3)
90%
9.0
CRM Reporting & Analytics (3)
90%
9.0
Forecasting (3)
90%
9.0
Pipeline visualization (3)
85%
8.5
Customizable reports (3)
95%
9.5
Customization (4)
85%
8.5
Custom fields (3)
85%
8.5
Custom objects (3)
80%
8.0
Scripting environment (3)
85%
8.5
API for custom integration (2)
90%
9.0
Security (2)
88%
8.8
Single sign-on capability (3)
90%
9.0
Role-based user permissions (3)
85%
8.5
Social CRM (2)
85%
8.5
Social data (3)
90%
9.0
Social engagement (3)
80%
8.0
Integrations with 3rd-party Software (2)
88%
8.8
Marketing automation (3)
90%
9.0
Compensation management (2)
85%
8.5
Platform (1)
85%
8.5
Mobile access (2)
85%
8.5

What is ADAPTcrm?

ADAPTcrm is an integrated customer relationship management (CRM) designed specifically for mid-sized manufacturers and distributors.

ADAPTcrm Pricing

Frequently Asked Questions

What is ADAPTcrm?

ADAPTcrm is an integrated customer relationship management (CRM) designed specifically for mid-sized manufacturers and distributors.

What is ADAPTcrm's best feature?

Reviewers rate Workflow management and Quote & order management and Case management highest, with a score of 9.5.

Who uses ADAPTcrm?

The most common users of ADAPTcrm are from Mid-size Companies and the Unknown industry.