Name: Addigy
Rating: 10 (11 reviews)
Author: Addigy

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Chatbot

Development

Business Intelligence (BI)

Collaboration

Data Analytics  and BI Services

Document Management

Intellectual Property (IP) Management

Meeting Management

Enterprise

Accounting

Blockchain Payments

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

Employee Referral

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

AI Governance

Change Management

Cloud Migration

Cloud Storage

Continuous Delivery

Database-as-a-Service (DBaaS)

DevSecOps

Fraud Detection

IT Alert Management

IT Professional Services

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Network Performance Monitoring

Network Traffic Analysis (NTA)

Server Virtualization

Software-Defined WAN

System Monitoring

Test Management

Time Series Databases

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Channel Management

Content Management

Email Marketing

Headless CMS

Marketing Attribution

Marketing Automation

Referral Marketing

Social Media Advertising

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Proposal

Sales Enablement

Sales Training

Sales

Data-Centric Audit Protection (DCAP)

Operational Technology (OT) Security

Security

Aviation

Camp Management

Construction Takeoff and Estimating

Financial Services CRM

Hospital Management

Medical Office EMR & EHR

Population Health Management

Vertical-Specific

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### Deployment and Software Updates
Some users praise Addigy for its efficient deployment and software update management, highlighting its ease of use in tracking, managing, and updating Mac devices. However, others express concerns about the user interface, speed, and application deployment aspects of the platform. While some users find Addigy's deployment and software update capabilities to be a strong point, others feel that there is room for improvement in terms of UI cleanliness and update scheduling details. The mixed opinions suggest that Addigy's deployment and software update functionalities may be perceived differently based on individual user experiences and preferences. (Source Reviews: [1](https://www.trustradius.com/reviews/addigy-2021-09-10-19-17-51), [2](https://www.trustradius.com/reviews/addigy-2022-10-07-11-59-31), [3](https://www.trustradius.com/reviews/addigy-2021-09-16-19-04-09), [4](https://www.trustradius.com/reviews/addigy-2021-02-23-11-40-15))

### Apple Device Support
Reviewers consistently highlight Addigy's exceptional support for Apple devices, particularly Macs, iPads, and iOS devices. Users appreciate the ease of managing and monitoring Apple products, emphasizing the efficiency and security it brings to their operations. While some users have reported minor issues post-update, the overall sentiment leans towards Addigy being a reliable solution for Apple device support in various environments, from all-Apple setups to hybrid Mac/PC environments. (Source Reviews: [1](https://www.trustradius.com/reviews/addigy-2022-10-07-11-59-31), [2](https://www.trustradius.com/reviews/addigy-2021-09-10-19-17-51), [3](https://www.trustradius.com/reviews/addigy-2021-09-09-10-20-33), [4](https://www.trustradius.com/reviews/addigy-2021-02-23-11-40-15))

### Device Management
Reviewers consistently highlight Addigy's device management as a standout feature, particularly for organizations heavily reliant on Apple devices. The platform's ability to efficiently manage and monitor Macs, iOS devices, and AppleTVs remotely has garnered positive feedback. Users appreciate the ease of use, cost-effectiveness, and robust features that make managing multiple Apple products a streamlined process. Despite some minor concerns raised by users, the general sentiment leans towards Addigy being a reliable solution for small to mid-sized businesses seeking effective device management for their Apple ecosystem. (Source Reviews: [1](https://www.trustradius.com/reviews/addigy-2022-10-07-11-59-31), [2](https://www.trustradius.com/reviews/addigy-2021-09-16-19-04-09), [3](https://www.trustradius.com/reviews/addigy-2021-09-10-19-17-51), [4](https://www.trustradius.com/reviews/addigy-2021-09-09-10-20-33), [5](https://www.trustradius.com/reviews/addigy-2021-02-23-11-40-15))

Users of Addigy have made the following recommendations based on their experiences:

- Run Addigy on your own system instead of using the cloud version.
- Thoroughly test and train before implementing Addigy.
- Plan deployment and access carefully.

Additionally, users suggest trying out Addigy, communicating with support for assistance, attending webinars, and utilizing online training resources. They also advise setting clear policies from the start, learning about MDM profiles, and spending time with tutorials and tech support. Users find Addigy to be a cost-effective alternative to JAMF and an all-in-one Apple RMM/MDM solution that simplifies device management.

Difficult User Interface: Some users have expressed frustration with the user interface, finding it confusing and non-intuitive. They have mentioned that certain elements and actions are not where they expected them to be.

Challenging Learning Curve: Users have reported difficulties with various tasks and workflows, finding them challenging to figure out and sometimes not making sense. Several users have also mentioned a steep learning curve, particularly with the MDM and interface restructuring.

Inadequate Reporting Tools: The reporting tools have been criticized by some users for being inadequate. Additionally, the initial splash page has been deemed useless. Users believe that more specific documentation is needed along with wider support coverage in different time zones.

Addigy in Miami provides a cloud-based IT management platform for managing an Apple ecosystem (all Macs and iOS devices). The Addigy platform provides the user with the ability to manage assets from anywhere in the world and deliver: Asset Management, Monitoring, Automated Remediation, Maintenance, Software Deployment, and Profile/Configuration Management.

Apple Business Essentials is a subscription service that brings together device management, 24/7 support, and cloud storage. It enables small business to manage every iPhone, iPad, Mac, and Apple TVs throughout the business.

Fleetsmith Managed

LogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

Remote Access

Remote Support Plus

Standard Endpoint Management

Premium

Premium Endpoint Management

LogMeIn Resolve

Addigy

Mobile Device Management (MDM)

Addigy 3-Minute Demo

Addigy Demo

Likelihood to Recommend

Splashtop

Orbital.chat, disc

Syncro

Azure Orbital

IT system Admin

Addigy 2022-10-07 11:59:31

Cisco Meraki MX

Datto SIRIS

Watchman Monitoring by Syncro

Jamf Connect

CEO/President - 360° IT Consulting, Server Management, IT Security

Addigy 2021-02-23 11:40:15

Addigy 2021-09-16 19:04:09

ConnectWise PSA

ScreenConnect

N-able N-central

Addigy 2021-09-10 19:17:51

Addigy 2021-09-09 10:20:33

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

User interface

Security risk

Slow response

Better integrations

Patch management

Remote access

Remote device

Easy to use

Application management

Constantly evolving

Device management

Ease of use

Remote monitoring

3rd party

Home

Mobile Device Management (MDM) Solutions

We use Addigy to manage all of our Mac devices like Imacs macbooks. It made it super easy to track manage and update it. With the last update Big sur I feel like it slowed us down is not as robust as it use to be I even rolled back version to test and it improved by a lot . Hopefully they fix the issue soon

Support Windows
support Linux
support mobile devices

All our clients are in Addigy for MDM. This way we can provide them updates, and manage their computers remotely.

Easy to use
Support is always reachable
Built-in profile manager
Constantly evolving

UI could be cleaner
System update scheduler needs more details
Needs to implement a "Please wait we are installing things" screen

Positive - it's ease allows us to fix computers very quickly
Negative - they had a bad outage in the last few months - but then again all cloud companies have
Positive - I can pull any information about any computer - making my job as an IT manager easier.

We use Addigy in conjunction with our outsourced IT company to track and manage endpoints/hardware. Addigy is used to manage all of our endpoint devices across 4 offices, 3 different states, and 35 employees. Addigy is used to track, deploy, and provide integrated support to all users at our company.

remote device control
automation
application management
device management
remote monitoring

security risk
UI could use improvement
slow response

Remote Access
Device Management
Application Deployment

Used to facilitate management and deployment of several hundred Apple computers and and iPads

System management
Remote access
Policy Deployment

Organization
Software update management
Software deployment
Settings control

Centralized Management for Multiple clients
Efficient access to data

ConnectWise Manage, ConnectWise Control (formerly ScreenConnect), N-able N-central (formerly Solarwinds N-Central)

We are using it for all of our clients with hybrid mac/pc environments. It helps us make sure that the macs we support are just as secure and monitored as all of the PCs that we handle. So far, it's been working quite well for us to achieve that.

Better integrations
more automation
more reporting

more stickiness
better adaptability
deeper insight into mac issues

Addigy

Overview

What is Addigy?