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Adobe Acrobat Sign

Adobe Acrobat Sign

Overview

What is Adobe Acrobat Sign?

Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create…

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Acrobat Standard DC for teams

$14.99

Cloud
per month license

Acrobat Pro DC with advanced e-sign

$16.99

Cloud
per month license

Acrobat Sign Solutions

Call 800-685-4192 for pricing

Cloud

Entry-level set up fee?

  • $34.99 license per month
    Optional
For the latest information on pricing, visithttps://www.adobe.com/sign/pricing/plan…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Adobe Acrobat Sign?

Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed.

As Microsoft’s e-signature solution, Acrobat Sign integrates with any preferred Microsoft apps, so that users can save time by signing and requesting signatures from Microsoft 365, Teams, and Outlook. Plus, users can access integrations with Salesforce, Workday, and other apps they use every day.

Adobe Sign also helps to minimize legal and compliance risks, and it is designed to be globally compliant and legally-binding in nearly every country in the world.

The vendor's value proposition for Acrobat Sign:

· Global Adobe brand, trusted by Fortune 500 companies and 300K+ customers around the world

· Preferred e-signature solution with Microsoft – with comprehensive integrations with Microsoft apps

· 80+ integrations with key business apps

· Full portfolio of digital solutions – Access to a range of solutions built to grow with the company's needs, no matter the size of the business

· Transparent, all-inclusive pricing – no hidden fees or extra charges

Adobe Acrobat Sign Screenshots

Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.

Adobe Acrobat Sign Video

A fast way to get business done. Adobe Acrobat Sign is an e-signature solution that scales to meet the organization’s needs with integrations, APIs, and advanced authentication.

Adobe Acrobat Sign Competitors

Adobe Acrobat Sign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesAndorra, Austria, Belgium, Bermuda, Bulgaria, Canada, Cayman Islands, Cyprus, Estonia, Faroe Islands, French Guyana, French Polynesia, Gibraltar, Greece, Greenland, Guadeloupe, Guam, Hungary, United States, United Kingdom, France, Germany, Spain, Portugal, Brazil, Japan, Indonesia, Malaysia, Thailand, Vietnam, Croatia, Czech Republic, Poland, Romania, Russia, Slovenia, Turkey, Ukraine, Denmark, Finland, Hungary, Iceland, Italy, Norway, Sweden, Australia, New Zealand, Singapore, India, Hong Kong, Taiwan, Philippines, Indonesia, South Korea, Ireland, Italy, Jersey, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mexico, Monaco, Netherlands, New Zealand, North Mariana Island, Poland, Puerto Rico, Reunion, Romania, San Marino, Slovakia, South Africa, St. Helena, Sweden, Switzerland, US Virgin Islands, Vatican City
Supported LanguagesUS English, UK English, French, German, Spanish, Catalan, Basque, Brazilian Portuguese, Portuguese, Japanese, Chinese (Simplified), Chinese (Traditional), Korean, Indonesian, Malay, Thai, Vietnamese, Croatian, Czech, Polish, Romanian, Russian, Slovenian, Slovak, Turkish, Ukrainian, Danish, Dutch, Finnish, Hungarian, Icelandic, Italian, Norwegian, Swedish

Adobe Acrobat Sign Downloadables

Frequently Asked Questions

DocuSign, Dropbox Sign, and PandaDoc are common alternatives for Adobe Acrobat Sign.

Reviewers rate Availability and Performance and Configurability highest, with a score of 9.

The most common users of Adobe Acrobat Sign are from Mid-sized Companies (51-1,000 employees).

Adobe Acrobat Sign Customer Size Distribution

Consumers10%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews and Ratings

(546)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Seamless Conversion to PDFs: Users have praised Adobe Sign for seamlessly converting Word/Excel forms into PDFs, enhancing integration and workflow efficiency. This feature not only saves time by simplifying the document conversion process but also ensures a smooth transition between different file formats, improving overall productivity.

Customizable Editable Field Boxes: Reviewers appreciate the customizable editable field boxes for formatting purposes, improving user experience by allowing clear differentiation between mandatory and non-mandatory fields. The ability to customize these fields according to specific requirements enhances document clarity and organization, making it easier for users to input information accurately.

Document Legitimacy Assurance: The feature that locks templates after signatures have been noted as valuable by users for ensuring document legitimacy and security. By securing the template post-signature, Adobe Sign provides an added layer of protection against unauthorized alterations or edits, giving users confidence in the authenticity and integrity of their documents.

Tedious Checkbox Field Management: Users have expressed frustration with the process of creating and managing checkbox fields in Adobe Sign, describing it as tedious and time-consuming. For instance, users find tasks like copying, renaming, or generating new checkboxes to be unnecessarily complex and labor-intensive.

Missing Form Fields Issue: There are reports from users about Adobe Sign occasionally failing to include obvious fields when automatically generating form field boxes from Word or Excel templates. This oversight can disrupt workflow efficiency and require manual corrections, causing delays in document preparation.

Expiration of Digital Signatures: Users frequently highlight that saved digital signatures in Adobe Sign often expire unexpectedly. This expiration issue poses challenges for ongoing document management processes, potentially leading to delays in completing agreements and increasing administrative burdens on users.

Reviews

(1-25 of 166)
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Adobe Acrobat Sign from the PDF folk

Rating: 7 out of 10
May 21, 2024
dj
Vetted Review
Verified User
Adobe Acrobat Sign
2 years of experience
it's hit and miss, the language barrier and time zone difference is a big problem, but we did luck out on a weekend and got a knowledgeable person that knew his stuff, but getting to that point was just the luck of the draw. prior calls just ended up being escalated and a waiting game for them to call back

Gets the job done easily!

Rating: 9 out of 10
September 14, 2022
Verified User
Vetted Review
Verified User
Adobe Acrobat Sign
2 years of experience
It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.

Plain and simple, fill and sign

Rating: 8 out of 10
June 29, 2022
JR
Vetted Review
Verified User
Adobe Acrobat Sign
5 years of experience
It has worked fine for me between different platforms, desktop or mobile. However, I have not needed to make use of the support, so at the moment I don't have experience with their Service Desk. I do think the interface is not intuitive enough for someone with no experience with this kind of tool, and it's difficult to find instructions integrated into the platform, let alone have contact support to learn to use it. This may discourage you when you first start using it.

Adobe Acrobat Sign is an easy to use and very useful tool

Rating: 9 out of 10
June 22, 2022
Verified User
Vetted Review
Verified User
Adobe Acrobat Sign
3 years of experience
I believe it's fantastic overall, although there are some little annoyances. When putting in the boxes, it's easy to forget a recipient, but after they've been placed, you can't change anything. Besides accounting for the possibility of human mistakes, I find it to be quite useful.

Good Value, but search needs work

Rating: 7 out of 10
June 17, 2022
Verified User
Vetted Review
Verified User
Adobe Acrobat Sign
4 years of experience
Support is about average. They have helped me from time to time, usually with my searching issues. The latest update made it especially difficult to search for contracts and we had to learn a new way to enter our searches in order to get the same results. Before this update, an Adobe support rep helped us by developing a universal feature for our historical contracts which worked very well. Unfortunately, this went away when Adobe forced the update.

Adobe Acrobat Sign is a Great and Efficient Program for Document Signors

Rating: 9 out of 10
June 16, 2022
Verified User
Vetted Review
Verified User
Adobe Acrobat Sign
8 years of experience
I have never really had to reach out for support. Luckily this product is very user-friendly. It is simple to install and use on my laptop. I can open documents on my iPad easily and I can forward documents ready to be signed easily. It is simple to add your signature and combine documents like a portfolio when multiple signatures are involved.

Adobe Sign - Very Helpful, with a few hiccups

Rating: 7 out of 10
April 26, 2022
Verified User
Vetted Review
Verified User
Adobe Acrobat Sign
3 years of experience
I think it's really great, just has a few things that are annoying. Accidents happen and sometimes you forget a recipient after you put in the boxes, but have to restart the entire process because you can't go back and change it. Other than designing for human error, I think it's really helpful.

Well worth the cost for the security and features provided

Rating: 9 out of 10
April 16, 2022
WM
Vetted Review
Verified User
Adobe Acrobat Sign
3 years of experience
While I personally haven't really needed to interact with Adobe Acrobat Sign support, I take the fact that my staff hasn't brought any issues they may have encountered to me to mean that they have been able to resolve any such issues by contacting Adobe Acrobat Sign support. Note: We don't have complex integrations with other software in our use of Adobe Acrobat Sign, so my ability to really judge Adobe Acrobat Sign support is somewhat limited.

A product everyone will sign off to!

Rating: 7 out of 10
April 15, 2022
Verified User
Vetted Review
Verified User
Adobe Acrobat Sign
1 year of experience
The support provided from Adobe is minimal, it appears, although I've never explicitly gone looking for it. They have helpful hints around the app that make using some of their buttons/tabs easier.

To Adobe Sign or Not to Adobe Sign

Rating: 8 out of 10
February 03, 2022
SM
Vetted Review
Verified User
Adobe Acrobat Sign
4 years of experience
I only recall needing support one time. I learned that I was not entitled to phone support. So I had to communicate via email, which was more back and forth than I would have liked. Still, that was only once I needed to reach out in 4+ years, and they did resolve the issue.

King of signer

Rating: 10 out of 10
January 29, 2022
ST
Vetted Review
Verified User
Adobe Acrobat Sign
3 years of experience
Overall, Adobe Sign has made my work process much faster and simpler and it has been truly so helpful and effective. I think there are many great features within the software so you can really make it work for you however you may need it. Although pricey, the software really optimizes workflow on another level.

AdobeSign gets the job done

Rating: 8 out of 10
January 28, 2022
HW
Vetted Review
Verified User
Adobe Acrobat Sign
2 years of experience
Whenever we have reached out to the AdobeSign team we have gotten a quick response and been able to schedule a call to get the issue resolved. Especially during the rollout process the AdobeSign team was great and went above and beyond to understand our situation and roll things out in a way that was easy for our end users and made sense for our organization.

Signing has never been so easy!

Rating: 9 out of 10
January 28, 2022
Verified User
Vetted Review
Verified User
Adobe Acrobat Sign
5 years of experience
The Adobe Sign support team is very responsive and if you have an issue, they are able to take care of it in a very reasonable amount of time. The only downfall to their support is the lack of support options. While a support chat and email work for some people, it would be nice to have other means of communication on their end.

My Adobe Sign Review

Rating: 10 out of 10
January 28, 2022
NM
Vetted Review
Verified User
Adobe Acrobat Sign
7 years of experience
The software is intuitive and easy to use, but it would be helpful to be able to reach a live person. The few times I've spoken to a live person they were not particularly helpful.

Adobe is antiquated

Rating: 1 out of 10
January 26, 2022
Verified User
Vetted Review
Verified User
Adobe Acrobat Sign
3 years of experience
We have to reach out to customer support often because of the system's lack of self-service actions. We have taken on many manual projects because of the lack of tech to back exports, mass signs, and having to manually file many things. Overall support is way too removed from the user.
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