Overview
What is Adobe Analytics?
Adobe acquired Omniture in 2009 and re-branded the platform as SiteCatalyst. It is now part of Adobe Marketing Cloud along with other products such as social marketing, test and targeting, and tag management. SiteCatalyst is one of the leading vendors in…
Intuitive Solution for Marketing Campaigns Data Analytics Generation.
The clue's in the name! Very much an "analytics" tool rather than the competitions' more basic "reporting" tools
A+ for Adobe Analytics
1. How visitors to our site behave on our site
2. If we spend $$ on ad campaigns, we need to see their effectiveness
3. …
Adobe Analytics Review
Adobe Analytics Review
Adobe Analytics Review
Adobe Analytics Review
Adobe Analytics Review
Adobe Analytics Review
Adobe Analytics Review
Adobe Analytics Review
Adobe Analytics Review
Adobe Analytics Review
Adobe Analytics helps you to understand customer journey
Awards
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Reviewer Pros & Cons
Video Reviews
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Pricing
What is Adobe Analytics?
Adobe acquired Omniture in 2009 and re-branded the platform as SiteCatalyst. It is now part of Adobe Marketing Cloud along with other products such as social marketing, test and targeting, and tag management. SiteCatalyst is one of the leading vendors in the web analytics category and is…
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What is Google Analytics?
Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.
What is Heap?
Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.
Product Details
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What is Adobe Analytics?
Adobe Analytics Video
Adobe Analytics Integrations
Adobe Analytics Competitors
Adobe Analytics Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
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Reviews and Ratings
(813)Attribute Ratings
- 10Likelihood to Renew42 ratings
- 8.3Availability12 ratings
- 7.9Performance11 ratings
- 6.7Usability33 ratings
- 3.9Support Rating41 ratings
- 7Online Training5 ratings
- 1.4In-Person Training5 ratings
- 8Implementation Rating10 ratings
- 9.9Product Scalability2 ratings
- 7.7Professional Services5 ratings
- 7.3Contract Terms and Pricing Model6 ratings
Reviews
(1-25 of 63)- The ability to input data from several sources makes it incredibly convenient.
- It's crucial that this platform makes it easy for me to comprehend user behavior.
- It offers comprehensive insights on the functionality of websites and applications.
- Concerns about data privacy vary by location
- The second is that it required a lot of server resources to operate Adobe Analytics.
- For novice users, this tool might be somewhat confusing.
The clue's in the name! Very much an "analytics" tool rather than the competitions' more basic "reporting" tools
- Usability of its Workspace module
- Ability to crunch large numbers without any sampling issues
- Reliability - very rarely does anything error
- Certain visual functionality is missing, especially when compared to Excel, e.g. in line graphs
- Looker's dashboards land better with clients due to their improved look 'n' feel
- For less experienced users improved on-page help and tooltips would be appreciated
However, regards the final reports and dashboards' look 'n' feel the Workspace PDF output is lacking visually compared to other products like Google's Looker. To engage with less technical end users sometimes Looker feels the better, more polished option.
Adobe Analytics Review
From an analytics standpoint, we're using Adobe Analytics in a few ways. One is tracking KPIs, tracking revenue, tracking performance. We have certain ads that are getting low viewability and we need to make some tweaks and adjustments on it. We also love to use our Adobe Analytics as just part of general research.
For the content team, it's often the case that there are stories within the data that we find. A really good example of that recently for us was we just had our Word Of The Year towards the end of last year which is always a fun time of year for us. And we chose the word "woman" as the word of the year. And the big reason we did was that we looked at the data and there were a few of these key events where the very definition of the word woman became a pretty major story. You know, a bigger one was Ketanji Brown Jackson, who was confirmed to the Supreme Court. Somebody asked her, "can you define woman?" She, in a legal context, didn't try to provide the exact definition. But when that happened, as a dictionary, searches soared, searches went over by a factor of about 14 what they usually are. We saw it happen a few other times in the year, too. Just related to certain events with trans rights being at the forefront of so many things. That definition of woman has really become this flash point. It did come down to the data for us because the more we looked at it, the more of an obvious pick it was. But we do love when we can do things like that. Oftentimes some really interesting stories surface just in the words that people look up and how those change over time.
- They've been really an industry standard tool in analytics for a long, long time. They've got the trusted brand and the reputation, a wonderful community behind it. It is always nice, having that level of support where you can meet other practitioners. It's a great benefit because I can meet other people who have already pushed the tool a lot farther than I have. And it's a great place to get ideas in that way. We came from a world where we were running on a homegrown system that we'd use to do click tracking. You get some advantages on that of the customization, but losing out on community of support was one of the big reasons why we decided to move beyond that and implement Adobe Analytics instead.
- Our site has about 250,000 definitions pages on dictionary.com. We've got about 150,000 synonym pages across the source.com. So very high volume of pages. As you can imagine, most of these are pretty low traffic. You've got maybe that top 5%, 10% are really driving a huge amount of traffic, but then you have all these really obscure things out there. There's still a lot of important information you can get there and oftentimes in our Adobe Analytics reporting suite, it'll kind of bundle things at low traffic at a pretty low threshold for us to get to. So that can be a limitation when we're trying to do some really detailed keyword analysis. The way we've gotten around that is we make use of the data feed and the export. So we make the data available to our analyst in more of that raw state. So when they really do need to truly get into that weeds data, we don't run into that low traffic limitation.
So with using the tool, we love using it to spark ideas and to dig up ideas. It's testing our own performance. For example, we had to make some changes to our crossword last year, so we were keeping a very close eye on session duration and how long people were taking. And that time on duration, Adobe Analytics has it set up in the reporting. You can do it kind of bucketed into groups or you kind of run your straight average, which is helpful because that sort of data, you always have some wonky outliers that can skew it. So I find it really helpful to be able to show that distribution because if you take something like our crossword puzzle and games, that's something where we hope people can come play word games and learn, but obviously there are ads going along the side, too. We want to maximize that time. We use the tool to see if we've made these changes - is time going up or down - and we can adjust based on that.
Adobe Analytics helps you to understand customer journey
- Superior data model
- Provide more comprehensive insights
- Allow limitless segmentation
- Its not that easy it needs support of experts
- It doesn’t track the apps on url base
Understand your User Behavious by using Adobe
- Helps understand the Marketing Source and Device for Traffic, Orders and Revenue
- Helps us understand how users are exiting at each stage of the journey
- Informs about the Tech aspects as in Browser, Operating system, Mobile device being used
- Implementation of Adobe Analytics is not that simple and hence need support of the experts
- Latest release on the Geographies has started impacting the data
- Adobe doesn't track the APPs on url basis
Adobe Analytics is still the best around
- Adobe Analytics is stable
- Adobe Analytics is very customizable
- Adobe Analytics is scalable
- Adobe Analytics could have better documentation
- Adobe Analytics could have a better price tag
- ROI
- Client customer analysis
- Marketing
- Cloud based so can be tricky set up
- Set up takes time but worth it
One of the top analytics tool in the market
- Predictive data analysis
- Dashboard reporting
- Multiple Data source Integrations
- Data integration can be simplified
- Quick report creation with workspace
- Comparison of metrics
- Segment creation
- Custom metric creation
- visualization of data
- Set up of new sites
- Speed of the service overall
- Technical support
Noone knows but Adobe Analytics is the best web analytics tool
- Audience Insights
- Accurate Website Data such as Number of Visitors, Visits, Bounce Rate etc.
- Data Dashboard
- can be seen as more appealing in terms of design
- needs more integration with other marketing platforms
- should offer free education
- difficult to understand some features lack of reaching free resources
One of the best analytics platform on the market
- simple query
- import and export data to excel
- build automatic reports
- forecast trends
- Reporting tools
- Self serve tool
- Dashboard
In my experience, Analytics combined with tag management solution such as launch helps my team to roll out new products on website with reduced TAT by adding tracking rules on webpages, testing them through debugger and adding values to the report suite.
- Segment creation
- Integration with other marketing cloud suite like campaign and target
- Interactive report suite
- Real time reporting
- Report accuracy
- Attribution modelling
- Costing
- Customer suppport
- Training
However, for client with budget constraints, they can go with Google Analytics. Google Analytics provides web analytics solution on a very low cost as compared to adobe analytics. Also, for lower web traffic GA would provide same results as compared to adobe analytics. Also, if the digital marketing stack doesn't consist of any product from Adobe marketing cloud suite, then Adobe Analytics won't add any additional value like out of the box integrations.
Adobe Analytics is GREAT for analysis.
- Tracking on scale
- Detailed analysis
- Persistent data
- Improved inbuilt reporting
- Data connectors outside of the Adobe Suite
- More customizable (theming) options within workspace
- The large number (and configuration options) for the dimensions and metrics that are available
- The ability to create complex segments and calculations on the fly to look at any granularity of the data
- The ability to correlate this data in the workspace, without a lot of limitations and visualize it in a way that makes sense to your needs
- The ability to use virtual suites, which allow complex organizations to see the data at high levels as well as separated down without needing to make multiple tracking calls on the sites
- There are a few instances where I can't quite show the info I would like in Workspace, meaning that I need to bring the data out to other tools (but most of the time this isn't needed)
- I would love to be able to bring data from multiple suites into a single workspace visualization and use calculated metrics to add them together or perform other operations. Currently, this can only be done outside the tool in Excel - I can create multi-suite data visualizations across different panels, but the data from these panels have no interaction.
- I would love some additional abilities to control the graphing labels because the generated labels often look pretty bad. While I can change most of them if I change the freeform table all the work I did reverts. Therefore, it would be awesome if we could right-click on the column and set visualization names there, so with any changes to the table the labels would pick up and auto-set. This means I would not have to fix them all manually again.
- It would also be nice if processing rules received some improvements for more complex logic checks. This would make it easier to map context variables from Mobile SDK.
Adobe Analytics: The Tesla of Analytics
- Full-featured, ability to capture any data point that is needed for your measurement in an easily reportable way with events, eVars, props, listVars, & classifications on top f these variables.
- Heavily customizable, the ability to utilize your own logic to match your existing reporting & terms when setting up variables & events for tracking. If you wanted over 100 variables set whenever a page load, you could do it if your use case requires it!
- Industry-standard, originally named Site Catalyst, Adobe Analytics has a history in this space of being an innovator and adapting to the space as it has dramatically changed over the years. From Adobe Launch to custom code implementations, to DXM event forwarding, Adobe Analytics has a path for the next 5-10 years to still be extremely relevant to your organization.
- Cost, the price might be prohibitive if you're a small business or team, but if you're an enterprise, it's completely worth it.
- The learning curve, having a specialist on your team or working with a partner will be beneficial as due to flexibility and customization options, implementation work can be daunting if not working with Adobe implementations regularly.
Best paid analytics and reporting platform
- Track user behaviour
- Web analytics
- UX
- UI
- There should be autosave within the platform
- Setting up tags or custom events need higher technical knowledge
- Vendor support is slow at responding at times
Gold standard in web performance analytics, if you're willing to take on the integration work
- Real-time access to website performance throughout the entire digital experience.
- Flexible & comprehensive custom report building using the Analytics Workspace tool
- Integration with other Adobe solutions (Adobe Target, Adobe Launch) to provide a single viewpoint for all aspects of digital performance.
- Level of technical effort needed to implement Adobe Analytics is VERY high
- Adobe Analytics customer support could be more responsive.
- Dependency to train team members is quite high. Each team member MUST go through several exhaustive training classes to be able to take command of the solution on the day to day basis. Training is VERY expensive.
Expensive but Exemplary!
Tag management
Web Analytics
Error tracking and alerts
Conversion tracking and reporting
Audience creation for retargeting
UTM tracking Integration with Adobe Audience Manager
- Very comprehensive set of tools to customize reporting through the data layer
- Workspace is very intuitive and data visualization is instantaneous
- Set up has been made a lot easier through a UI based implementation
- Support for implementation is lacking
- Resource intensive set up which can be complicated to learn
- Not having access to all features by default and having to pay additional money for locked features
Adobe Analytics offers great integrations
- Dashboards
- Data analytics
- Real-time data
- Raw data export
- Too much reliance on third-party integrations
- More powerful for larger/complex companies
- Data Excel exports are confusing
Comprehensive Data Analytics Platform and Easy To Use
- Data management
- Easy reporting
- Data analytics is excellent
- The setting of some features capabilities
- More integration options
- Initial tool configurations
Adobe Analytics For A Marketer
- Especially noteworthy about it is the dynamic interface, which makes it easier for users to find the exact functionality they are looking for. My digital analytics needs are met by all of the solutions provided.
- Adobe Analytics' best feature is automation.
- Its interface is simple and intuitive.
- A real-time report is not available for uploading to a web page for us to generate data.
- To be able to customize the web behavior report generation and to better understand how it works, it should incorporate more elements.
One Of The Leaders In Analytics Solutions!
- Custom reporting
- Custom dashboards
- Channel attribution
- Real time reporting
- The learning curve can be complex for new users.
- A lack of out of the box connectors for other platforms.
- Transactional and e-commerce based metrics can be off at times.
Adobe Analytics: A great tool for consolidating data
- Consolidates data from multiple sources.
- Visualization of data.
- Tools to help you make sense of data.
- The interface is a bit clunky with too many features on the screen at once, it can be hard to find things you need if you are new to the platform.
- Better search functions.
Powerful Reporting For Success
- The platform itself and interface are easy to learn and use. It isn't overly complicated for new users and the reporting is easy to understand.
- It's easy to personalize your dashboard and reporting to fit your organization's needs and goals.
- Ability to integrate with other tools / allows for less steps in campaign planning and reporting.
- Community forums and customer service could improve with more detailed questions and answers.
Greate Suite for Analytics and deep dive metrics
- User behavior
- Customer pathing
- Traffic source details
- Drag and drop dashboards
- Reporting visuals