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Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued)

Overview

What is Adobe Business Catalyst (Discontinued)?

Adobe Business Catalyst was a cloud-hosted system for building and managing web content and online stores with a built-in CRM framework in addition to sales, service, and marketing features including eCommerce and Email Marketing tools. It has been end of…

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Recent Reviews
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Popular Features

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  • API (11)
    7.9
    79%
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Pricing

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Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month
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Features

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

6.6
Avg 7.7
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Product Details

What is Adobe Business Catalyst (Discontinued)?

Adobe Business Catalyst was a cloud-hosted system for building and managing web content and online stores with a built-in CRM framework in addition to sales, service, and marketing features including eCommerce and Email Marketing tools. It has been end of life (EOL) since 2020.

Adobe Business Catalyst (Discontinued) Integrations

Adobe Business Catalyst (Discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Adobe Business Catalyst was a cloud-hosted system for building and managing web content and online stores with a built-in CRM framework in addition to sales, service, and marketing features including eCommerce and Email Marketing tools. It has been end of life (EOL) since 2020.

Adobe Business Catalyst (Discontinued) starts at $10.

Reviewers rate API highest, with a score of 7.9.

The most common users of Adobe Business Catalyst (Discontinued) are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(66)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Pauline Kraus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We exclusively use the Business Catalyst platform for all of our web clients. It is an all in one product for hosting, email, email marketing, content management, blogs and ecommerce. Business Catalyst allows our clients to manage all the various system needed to run an successful online business with one login.
  • Blogs are one of the best ways to generate new content and gain organic rankings with search engines. Business Catalyst's built in blog engine allows users to have their blog resident on their website instead of having to maintain to two sites. This helps to keep the website fresh and builds SEO.
  • Business Catalyst provides a comprehensive Email Marketing module. Users can create and schedule email series. BC also allows for other modules to be placed within the email so that as you update content on your website you are also populating your email newsletter.
  • Although not a feature of Business Catalyst itself, there is a great community of BC partners that support one another. The community shares their knowledge and successes as well as their trials and tribulations. The community happily welcomes new partners without condition or judgement. Through the knowledge shared partners can learn about the platform itself, site building in general, tips on working with clients and how to build their own business.
  • Business Catalyst support is excellent. Being able to chat with support in real time while you are talking a client through a problem is a great asset.
  • The Web Apps module is a powerful feature which allows users to add content to the site while locking in the design. Users simply fill out a form and the information is added to the site perfectly formatted.
  • The ability to replicate sites allows partners to reproduce a successful site thereby reducing build time and increasing productivity and profits.
  • The learning curve can be steep.
  • There is no access to the server side programming so some functionality needs a work around or cannot be accomplished.
  • It is more expensive for users than many of the other website options.
Overall Business Catalyst is an excellent product especially for smaller agencies and freelancer developers.

Helpful resources for BC partners are:
  • Business Catalyst provides partners and clients a single system to learn and maintain. No need to constantly switch gears to remember who has what CMS which makes support more efficient.
  • Business Catalyst has made it possible to create and launch sites in less time thus increasing profitability.
  • Business Catalyst is a large investment in the beginning about monetarily and in learning the system. It may not affordable to smaller agencies.
We didn't really used many products before deciding to use Business Catalyst. When we started we developed sites using an old product (GoLive) and then created a few sites in WordPress. We didn't like that fact that WordPress needed an add-on every time we wanted additional functionality and trying keep on top of updates was distracting.

Adobe's Business Catalyst gave us an all in one system to replace the multiple products clients required to run their online businesses. We also didn't have to remember which sites had what add-ons updated...or not. Business Catalyst is SaaS which allows us to always have the latest updates and functionality ready at our fingertips.
3
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
  • Implemented in-house
No
Support is included to Business Catalyst partners at no cost. In addition to the support Adobe for Business Catalyst many BC partners offer their own tutorials and blogs. Some of these require a paid membership. There are also many free opportunities to learn Business Catalyst or to participate in forums and online discussions.
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
One client wanted to take their site live on a weekday. I usually take sites live just before or after work hours on Friday in case there is a hiccup so business won't be interrupted.

This client also had chosen to host their email with Business Catalyst. BC actually employs a third party for email which partners cannot directly access.

Because we had never before taken a site live mid-week we were unaware that the email provider severely limits the number of outgoing emails for the first 24 hours to guard against spammers. Our client's email was pretty much shut down after a couple of hours because he had reached the limit. He was unable to conduct business.

I contacted support via online chat, described the problem and within an hour had the email provider increase the limit for the rest of the day. The client was able to continue his work and I looked like a hero. Yay!
Jerry Dever | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
ResellerIncentivized
We use Adobe Business Catalyst for our own website. We also help other companies get their businesses online using Adobe Business Catalyst.
  • Get a website online quickly
  • Build small databases quickly
  • Train end-users to use BC quickly
  • Build web galleries quickly
  • Need to be able to build a relational database inside BC
  • Need to be able to easily reference outside links in BC
  • Cancelling a website isn't always easy
Adobe Business Catalyst is well suited for most online businesses (i.e., online store, brochure site etc.).
Web Content Creation
N/A
N/A
Web Content Management
N/A
N/A
Platform & Infrastructure (1)
50%
5.0
API
50%
5.0
Security
N/A
N/A
CMS programming language or framework
N/A
N/A
  • Faster website deployment
  • Better organization since we can keep most clients under the same umbrella
  • Adobe brand recognition
  • WordPress,Joomla!
I prefer Adobe Business Catalyst to the open source competitors because they require a bit of upkeep to keep versions and plug-ins updated; BC does the versioning and updating for you.
2
Both owners and developers
2
Web skills, general web knowledge, SEO knowledge, and marketing/advertising knowledge
  • Real estate websites
  • Charity website
  • Online stores
  • Manage our own website
  • Integrating MLS solutions into websites
  • Integrating other 3rd party solutions into our websites
It's easy to use and we are invested in it now.
Yes
we use BC instead of WordPress and Joomla for clients.
  • Price
  • Product Features
  • Product Usability
  • Existing Relationship with the Vendor
  • Third-party Reviews
We use Adobe products for many other areas of our business and we trust Adobe.
Wouldn't change anything with selection process
  • Implemented in-house
No
Change management was minimal
you can keep drafts of anything before you implement and you can also create an entire site on BC before you tie it to a domain for live release
  • Occasional issues creating databases
  • Most issues are client-related
Pretty easy to do
  • Online training
  • Self-taught
bcgurus.com

kiyuco
Easy to use; we provide training to our clients
Good support; there have been a few issues that we have been unable to resolve
No
There have been times when there was a desperate situation (aren't they all) with clients and support chat has come to the rescue quickly.
  • Galleries
  • Creating new pages
  • Creating menus
  • Email campaigns
  • Web apps can be complex depending on various factors
Yes
I have had to use it several times and it seems fine.
It's easy to log in; areas are well marked, and support is available if needed.
It's easy to build small sites or large sites and there is lots of templating.
very few issues with availability
Very few issues
Adobe is a pretty good vendor.
Easy support
Billing, invoicing, and reselling
Yes
no issues; no down time
  • Better features
  • Better organization
  • integrating with 3rd party products
Yes
needed additional functionality; the change was easy
No
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