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Adobe Campaign

Adobe Campaign

Overview

What is Adobe Campaign?

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Dynamic content (92)
    9.6
    96%
  • Standard reports (91)
    8.8
    88%
  • Dashboards (91)
    8.0
    80%
  • List management (92)
    6.3
    63%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Adobe Campaign?

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Adobe Campaign & WeChat Integration Demo - Leadstec

YouTube

Adobe Campaign: Tips and tricks to nail email marketing in 2018

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.8
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

6.7
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

8.5
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.9
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.6
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Product Details

What is Adobe Campaign?

With Adobe Campaign rich customer data can be used to create, coordinate, and deliver dynamic campaigns — through email, mobile, and offline channels. Adobe Campaign supports central workflow management, personalized email marketing, customer data management, and managed cloud services.

Adobe Campaign Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Campaign Management Features

  • Supported: Calendaring

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM

Additional Features

  • Supported: Segmentation and Audience Targeting tools
  • Supported: Program, Activities, & Campaigns Organization
  • Supported: Cross-Channel Orchestration Workflows

Adobe Campaign Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

Oracle Marketing, HCL Unica, and LeadLife are common alternatives for Adobe Campaign.

Reviewers rate Triggered drip sequences highest, with a score of 9.7.

The most common users of Adobe Campaign are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(384)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Marta Budzan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Adobe Campaign is a great addition to our daily business. It offers great features such as outstanding marketing options which can be utilized greatly by the company and add a lot of value to daily activities, such as improved sales and business profitability. It greatly streamlines the marketing infrastructure in the company allowing it to gain better ground in the marketing world. The customer support is outstanding, always available to assist with any issues, and ready to resolve them. Adobe Campaign was a great decision that our company decided on.
  • Easily personalizable.
  • Analyzes of marketing data.
  • Customer service assistance.
  • More user friendly.
  • Easier tutorial for beginners.
  • Limitations of design.
Faster customer responses and more involved assistance when required. Training takes a lot of hours, consumes a lot of valuable time which can be utilized elsewhere. Bigger and better customization would be greatly appreciated by end-users. Social media marketing can also be a plus for the future.
Email & Online Marketing (9)
86.66666666666666%
8.7
WYSIWYG email editor
80%
8.0
Dynamic content
90%
9.0
Ability to test dynamic content
80%
8.0
Landing pages
90%
9.0
A/B testing
80%
8.0
Mobile optimization
100%
10.0
Email deliverability reporting
90%
9.0
List management
80%
8.0
Triggered drip sequences
90%
9.0
Lead Management
N/A
N/A
Campaign Management (1)
90%
9.0
Calendaring
90%
9.0
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
90%
9.0
Dashboards
90%
9.0
Standard reports
100%
10.0
Custom reports
80%
8.0
Platform & Infrastructure (5)
88%
8.8
API
90%
9.0
Role-based workflow & approvals
80%
8.0
Customizability
100%
10.0
Integration with Salesforce.com
80%
8.0
Integration with Microsoft Dynamics CRM
90%
9.0
  • Better integration.
  • Increased marketing.
  • Higher sales.
Great company with solid vision and background to support it. The company uses Adobe all the time because it is the best on the market at what it does. The performance is outstanding on every level. It never fails to impress the end-user.
Very easy to use when you know how to implement it on your end. Adobe has great features which offer outstanding end results when implemented correctly on the user end. The support is great and available for assistance at all times. Very fast response time when you know what you are asking for.
Not everything was great at all times. It was handled accordingly, pricing was reasonable for what was purchased. It was the best value on the market at the time of purchase.
Cesar Kuria | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
With Adobe Campaign, it's possible to personalize and deliver email marketing campaigns across multiple channels. This tool offers advanced customers segmentation capabilities. It's simple to send messages to the right target audience with this tool.
  • Ease to create, manage and deliver dynamic marketing campaigns.
  • Audience segmentation.
  • Marketing automation.
  • Great customer support services.
  • Ease of customers engagement and communication.
  • I absolutely lack nothing in particular to dislike as this tool suits best our need for email marketing automation.
With Adobe Campaign, it's possible to create and manage marketing campaigns. This tool ensures ease of customers interaction. It's simple to automate marketing activities with Adobe Campaign hence any organization should consider having this tool.
Email & Online Marketing (9)
100%
10.0
WYSIWYG email editor
100%
10.0
Dynamic content
100%
10.0
Ability to test dynamic content
100%
10.0
Landing pages
100%
10.0
A/B testing
100%
10.0
Mobile optimization
100%
10.0
Email deliverability reporting
100%
10.0
List management
100%
10.0
Triggered drip sequences
100%
10.0
Lead Management
N/A
N/A
Campaign Management (1)
100%
10.0
Calendaring
100%
10.0
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
100%
10.0
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Platform & Infrastructure (5)
100%
10.0
API
100%
10.0
Role-based workflow & approvals
100%
10.0
Customizability
100%
10.0
Integration with Salesforce.com
100%
10.0
Integration with Microsoft Dynamics CRM
100%
10.0
  • Automation of marketing campaigns helps to increase productivity.
  • Ease to manage and automate customers experience across multiple channels.
  • It's cost effective.
The customer support team of this tool is excellent, responsive, and reliable.
I have been having an amazing and remarkable journey with Adobe Campaign in creating and running successful dynamic marketing campaigns across multiple channels.
Adobe Campaign has relatively low pricing model hence making it possible to attract many business prospects.
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