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Adobe Campaign

Adobe Campaign

Overview

What is Adobe Campaign?

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Dynamic content (92)
    9.6
    96%
  • Standard reports (91)
    8.8
    88%
  • Dashboards (91)
    8.0
    80%
  • List management (92)
    6.3
    63%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is Adobe Campaign?

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Adobe Campaign & WeChat Integration Demo - Leadstec

YouTube

Adobe Campaign: Tips and tricks to nail email marketing in 2018

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.8
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

6.7
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

8.5
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.9
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.6
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Product Details

What is Adobe Campaign?

With Adobe Campaign rich customer data can be used to create, coordinate, and deliver dynamic campaigns — through email, mobile, and offline channels. Adobe Campaign supports central workflow management, personalized email marketing, customer data management, and managed cloud services.

Adobe Campaign Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Campaign Management Features

  • Supported: Calendaring

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM

Additional Features

  • Supported: Segmentation and Audience Targeting tools
  • Supported: Program, Activities, & Campaigns Organization
  • Supported: Cross-Channel Orchestration Workflows

Adobe Campaign Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

Oracle Marketing, HCL Unica, and LeadLife are common alternatives for Adobe Campaign.

Reviewers rate Triggered drip sequences highest, with a score of 9.7.

The most common users of Adobe Campaign are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(385)

Attribute Ratings

Reviews

(1-25 of 93)
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Score 9 out of 10
Vetted Review
Verified User
Adobe Campaign is a total game changer. It allows the organization to send personalized emails and messages that our customers are engaging even more with than before. Before, organizing our customers into different groups via more basic software and apps was difficult but now it is easy. Also, it pairs nicely and inteagrates well with other adbobe tools we are using. We can now see how our email sends are doing, and change up our strategy if it is needed. We're even testing out text messages with different groups to see responses. all in all it is very helpful tool
Gopal Giri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Personally I have been using and working on Adobe Campaign from last 5 years and it's the best tool in the market it terms of its ability to send emails , SMS , Push Notification and What's App Integration.Now with the New Adobe Campaign V8 and it's architecture it had ability to reach 1 billion+ audience.Also with the upcoming new UI/UX it's even more easy for marketers to use and customise the campaign.
Score 9 out of 10
Vetted Review
Verified User
At Dfox Tech, Adobe Campaign has been a game-changer in solving critical business problems and improving our marketing capabilities. With its automated campaign workflows, cross-channel orchestration, audience segmentation, and integration with Adobe Experience Cloud, we had transformed our marketing operations. It has enabled us to deliver targeted and personalized campaigns, enhance customer experiences, and achieve better results. Adobe Campaign is now an indispensable tool in our marketing toolkit, driving us towards marketing excellence.
Amit Kumar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Adobe Campaign is a great platform that helps us to mainly automate most of our tasks related to marketing campaign management, whose examples are sending and receiving mails, managing social media pages and their posts, and also it helps us in tracking all the results. These all effective tools save a lot of time for our business and also help in improving the quality of our overall marketing campaigns.
Score 7 out of 10
Vetted Review
Verified User
I use Adobe Campaign in my enterprise to do different email, SMS, and blog campaigns to generate more leads. The digital marketing team works with the campaigning, and we the sales team keep track of the campaigns to select the best sets. We do some short campaigns for the targeted audiences with preset preferabilities and interests of the clients, and check whether the campaign is success or failure with the help of analytics tools.
Aniket Goswami | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I utilize Adobe Campaign to streamline my marketing and communication efforts, manage customer relationships, and enhance overall operational efficiency within my organization. Adobe Campaign is a versatile marketing automation solution that empowers me to generate, implement, and oversee tailored marketing initiatives across diverse platforms, including email, mobile, social media, and other channels.
Score 8 out of 10
Vetted Review
Verified User
We were building a new application and transactions across the user journeys had to be mapped in order to drive better engagement and experience for the end user. AEM being the CMS solution Adobe Campaign became an obvious choice to create a seamlessly integrated ecosystem for tech stack.
Score 8 out of 10
Vetted Review
Verified User
It is a very effective operational reporting tool that helps the user to easily track various campaign impacts, it is also the most productive marketing system across multiple channels. It allows an easy and fluid communication capacity. It also allows you to customize campaigns and keep track of the emails sent. The software is also very efficient and the operation is effective and precise. You can get the premium service at an affordable and comparatively better price, which you will rarely find on other similar platforms.
Score 5 out of 10
Vetted Review
Verified User
We tried out Adobe Campaign to manage our mail outs for whole school events, parent publications and communications.
We considered it for our enrolments communications, to handle new parent welcome email journeys and follow up paperwork requests.
this made sense as we already use Adobe in our school for staff and student work. So it made sense to investigate it.
Nicoline Tordrup Lage | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Adobe Campaign Standard for ad hoc email campaigns and segmenting the right audience. We also use it for always-on flows with reaching the right audience. Moreover, we use Adobe Campaign Analytics for evaluating campaign performance during and after campaigns. We create between 2-5 email campaigns per week for one client with approximately 50-250,000 e-mail receivers. So this products has a real business impact. If we were to send out emails for this large audience, we would not be able to reach them with 1-1 emails. Moreover, the company is highly complex, so we need the ability to make advanced segmentation and this solves Adobe Campaign Standard easily for us.
Sumesh Gansar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Adobe Campaign has been very helpful for us. We primarily use Adobe Campaign to run various email based campaigns to our client base. Also, various different marketing campaigns like offer campaigns, release notes etc are sent through Abode Campaign. Also, one good thing about Adobe campaigns is that we can easily integrate with many thrid party applications which allows us better insights.
Ankit Singh | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Adobe Campaign gives great experience in cloud options for cross channel management. It helps the users to learn how to use complex customer data to organise, create and even deliver the volatile campaigns with the help of email, mobile, other channels and many more. Adobe Campaign helps the users to find self-help and multilple resources practising and implementation.
Score 9 out of 10
Vetted Review
Verified User
Actually I use Adobe Campaign for as a marketing solutions for my friend's startup company he wants to make an add campaign so I help him and I want to try something different than Google Ad campaign so I searched and found Adobe Campaign it has drag and drop user interface which make it more user friendly initially I use it for creating surveys design ads and managing and creating various offers.
Daniel Horton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Adobe Campaign was used to manage our eDM campaigns, along with the wider Adobe stack to manage our landing page optimisation, performance media bidding and optimisation. The business problem that Adobe provided a solution for us is the personalisation and customer journeys of such a diverse database which spanned across countries, languages and almost all other demographic datapoints. It allowed us to optimise a journey for our users to guide them through a journey of engagement, purchases and reactivation.
Mario Benetto | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Adobe Campaign has helped me bring potential clients closer to the company I work for, allowing me to create campaigns tailored to my needs without neglecting the company's brand identity, which is essential for our image. In addition, Adobe Campaign has facilitated this process of approaching the user, and has made it easier for us to create campaigns
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Send emails, send SMS, and report tracking analytics. Currently, only being used within the email department that send marketing emails and SMS messages on a daily basis. These emails go out to a wide number of people. Auto daily sending and manual send are implemented. Technical workflow to ensure it all works on the backend.
Marta Budzan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Adobe Campaign is a great addition to our daily business. It offers great features such as outstanding marketing options which can be utilized greatly by the company and add a lot of value to daily activities, such as improved sales and business profitability. It greatly streamlines the marketing infrastructure in the company allowing it to gain better ground in the marketing world. The customer support is outstanding, always available to assist with any issues, and ready to resolve them. Adobe Campaign was a great decision that our company decided on.
Augastin K Lazar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Adobe Campaign is the only enterprise marketing software that can manage, automate, and optimise campaigns across traditional and emerging channels like direct mail, email, and mobile. We provide online services to customers. The problem was we didn't have an existing customer database. Adobe Campaign helped us in creating a personalised customer database. It aided in the delivery of personalised communications based on the client's profile, behaviour, interests, and requirements. Email integration and automation also helped us in creating personalised emails. It also helped in the creating of landing pages like subscription forms, offers, etc. By using Adobe Campaign we got great customer satisfaction.
Cesar Kuria | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
With Adobe Campaign, it's possible to personalize and deliver email marketing campaigns across multiple channels. This tool offers advanced customers segmentation capabilities. It's simple to send messages to the right target audience with this tool.
Score 10 out of 10
Vetted Review
Verified User
Adobe Campaign is used by several marketing teams for successful execution of marketing campaign. Several products from Adobe family like Adobe Experience Manager, Adobe Target, Adobe Audience and Adobe Analytics are combined with Adobe Campaign for great experience during maintaining customers data and marketing communications. All these products through Adobe campaign enable outstanding experience in customer journey execution, customer acquisition and maintaining current customer base.
William Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Adobe Campaign is used across our organization to streamline our sales and marketing channels. It enables our teams to create email campaigns that we keep on sending to our customers and update them on our products and services. It gives us the right infrastructure of our customers' data and how to plan effectively using this information.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Adobe Campaign is used across various departments in our company, but it is heavily used by our strategic partnership, marketing solutions, and digital content team. Our company uses Adobe Campaign to help create marketing tools for our clients. We also use it for automation of marketing campaigns and increasing customer loyalty.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
This is being used primarily by the marketing teams to plan their email campaigns and promotional offers. Apart from Marketing teams, it is also being used by the Product team, Design team, and growth engineers who help with the above email campaigns and promotional offers. It's a very extensive tool to manage these campaigns and offers good analytics and insights for their optimization too.
Score 9 out of 10
Vetted Review
Verified User
Adobe Campaign is a very powerful tool to leverage the company's internal and external campaigns. Makes it much easier to edit content and manage shipping on a large scale. Personalization and centralization of marketing according to demand. Easy accessibility and high availability are also important points. Very dynamic and interactive application with well-qualified support.
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