We are using Adobe Captivate to develop virtual training for end users.
- It's interactive
- It is more engaging than PowerPoint
- Closed captions need more improvement. One specific issue is that they react significantly to unseen formatting from Microsoft and make it hard to edit/change them without having to take an additional step to paste all text into notepad to clear formatting first. It's way too laborious.
- I wish copying variables and formatting was easier when I'm creating an interactive "click on these buttons" type of experience. I feel like I have to recreate it every time.
- When playing back the videos there is a lot of quirks that are causing issues for the end user experience; formatted items aren't appearing on the screen, timing is delayed...I don't understand why or how those things happen, but when I completely delete and redo them, then it works. It's delayed the rollout of this training by 2 months already.
I think there's just way too much clunkiness about Adobe Captivate. It took me about 3 months to get used to its quirks.