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Adobe Captivate

Adobe Captivate

Overview

What is Adobe Captivate?

Adobe Captivate is an elearning authoring and course design tool (or LCMS). It supports mobile HTML5 content. Captivate’s users are commonly midsized businesses to enterprises. Adobe Captivate includes some prebuilt assets as well as customizable workflows.

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Recent Reviews

Captivate review

9 out of 10
October 07, 2022
Incentivized
I use Adobe Captivate to build customized eLearning for companies. Sometimes the units are for a wide audience such as for new hire …
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Awesome elearning

9 out of 10
October 07, 2022
Incentivized
Captivate is powerful and builds great eLearning. It has a bit of a learning curve, but your end products will be well worth it. Our …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 8 features
  • Course authoring (29)
    10.0
    100%
  • Progress tracking & certifications (25)
    10.0
    100%
  • Learning content (23)
    9.0
    90%
  • Player/Portal (23)
    8.0
    80%
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Pricing

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Subscription

$33.99

On Premise
per month

Student & Teacher Edition

$399

On Premise
one-time fee

Upgrade

$499

On Premise
one-time fee

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Adobe Captivate - Software Simulations and Video Demos

YouTube

Create your first video demo with Adobe Captivate (2017 Release)

YouTube

Adobe Captivate Animated Text - brief how to and samples

YouTube

Adobe Captivate Tutorial - Pan, Zoom, Picture-in-Picture - Captivate Training in Los Angeles

YouTube

HOW TO Record Video Demo with Adobe Captivate

YouTube

Demo PowerPoint to Captivate Demo

YouTube
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Features

Learning Management

Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.

9.4
Avg 8.5
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Product Details

What is Adobe Captivate?

Adobe Captivate is an elearning authoring and course design tool (or LCMS). It allows users to rapidly author responsive, interactive learning eLearning content, as well as mobile HTML-5 learning content. Users can test courses with the preview LMS feature, and track the performance of learners as they complete quizzes and other tasks. Adobe Captivate includes some prebuilt templates and learning assets, but users also have the option to custom code their own complex learning workflows. Adobe Captivate integrates with SCORM-compliant LMS systems, including Adobe Captivate Prime.

Adobe Captivate Video

What is Adobe Captivate?

Adobe Captivate Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Mac
Mobile ApplicationNo

Frequently Asked Questions

Adobe Captivate is an elearning authoring and course design tool (or LCMS). It supports mobile HTML5 content. Captivate’s users are commonly midsized businesses to enterprises. Adobe Captivate includes some prebuilt assets as well as customizable workflows.

Reviewers rate Course authoring and Progress tracking & certifications and Social learning highest, with a score of 10.

The most common users of Adobe Captivate are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(270)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
October 12, 2022

Adobe Captivate Review

Score 4 out of 10
Vetted Review
Verified User
Incentivized
Courseware development that solves the training needs of multiple departments in the company.
  • 360 View
  • Video insertions
  • Take-home license option
  • The top issue is with Adobe Captivate vaporware - several years of Adobe promises of updates. Adobe Captivate is still called "2019". I've reviewed the prototype on several occasions over the course of 2 years, yet nothing is coming to market.
  • Since Adobe dropped 360 view support in Photoshop, how are we supposed to edit 360 photos in Captivate? I feel this is very disappointing since Adobe Captivate's 360 feature is amazing. We've had to use non-Adobe products like Affinity to support the 360 feature.
  • Adobe Captivate courses frequently lock up in SumTotal LMS (SCORM 2004 v3), while other products like Articulate work flawlessly.
  • PowerPoint import is a big problem for us. In my experience, Adobe Captivate maintains hooks into the original PPT file, causing many problems and fails if the referenced PPT is updated or moved.
  • No easy way to darken previous bullets after they have passed to the next bullet unless we use complicated scripting.
  • Adobe Captivate is not part of Creative Suite, even though it depends on Creative Suite for many editing tools (imaging editing, video editing, etc.). It also makes licensing a challenge for the company.
  • In my opinion, the timeline is clunky and buggy, especially when adjusting the end position. Some blocks in the timeline jump around instead of moving and/or truncating with the end-point adjustments.
Well suited for developers who need a short learning curve and if using Adobe's LMS. Not appropriate if LMS is something other than Adobe's LMS.
  • 360 view
  • Video insertion
  • Take-home license
  • In my experience, Adobe Captivate courseware failures in SumTotal LMS have resulted in our aircraft mechanics not meeting qualifications, prohibiting them from repairing aircraft and resulting in delays in releasing the aircraft to service.
  • In my experience, it is very difficult getting a hold of an Adobe technical service agent who speaks clear English, causing long delays in resolving problems.
Adobe Captivate is superior in 360 view courseware development. It's outstanding and a delight to work with. That's about it. Unfortunately, Articulate dominates in everything else.
6
Training development.
1
Adobe Licensing specialist, SumTotal Administration experience.
  • Recurrent training on technician qualifications
  • Standalone CBT/WBT courses
  • Quizzes/Exams
  • 360 view
  • When vaporware becomes real-ware, our leadership will be able to re-consider the product for 2023.
We have hundreds of courses that were created in Adobe Captivate. It will take us a while to convert to Articulate. We'll need a license for another year and/or until Adobe comes out with a true update to the software.
No
  • Price
  • Product Features
  • Product Usability
Consider showing us a comparison table of competitor products and we can put rankings on features/functions (Adobe Captivate, Storyline 360, Rise 360, etc).
  • Implemented in-house
  • Course lockups in SumTotal LMS
I'm only aware of the problems Adobe Captivate had with SumTotal LMS and Upside LMS, requiring extensive contact with both internal and external support staff to fix the problems. We had no problems at all with Articulate.
Respectfully, I cannot understand the agents' English - they have a very thick accent. Agents also do not have any information for us on the estimated release dates of Adobe Captivate updates. Also, long hold times. I've gotten more help from other users in the Adobe Captivate forums.
I actually don't know if our level of support is "premium" or not. Sadly, in my opinion, Adobe should not be asking this question. ALL support should be "premium."
Yes
No - not in a timely fashion. In my experience, Adobe Captivate stopped working across the enterprise a little over a year ago and throughout the users in the Adobe Captivate forums. In my experience, Adobe's first response was to blame Microsoft's update. Then later, it became evident there was something wrong with Adobe's license server. We never liked how Adobe handled a system-wide outage like that.
Right now - taking the risk of asking users at this conference for frank reviews and opinions of the product. This is the most attention I've gotten from Adobe regarding what I think about the product, and I appreciate it very much.
Relatively low learning curve. Reasonable price.
  • 360 View - love it!
  • Timeline
  • Bullet color animation effects
  • SCORM settings
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Adobe Captivate is our authoring tool for e-Learning. We use this to create e-Learning content to deploy to employed and non-employee staff.
  • Interactive learning.
  • Flexibility with Advanced Actions.
  • Access to assets.
  • More animation options.
  • Better text to voice options.
  • Responsive design is challenging to work with.
I love using Captivate - honestly the only thing I tell people is that they would want to be prepared to take a training on it like from ATD to maximize the use and to quickly adapt. They can't just pick it up and start using it.
  • Quiz settings/tracking.
  • SCORM compliance.
  • Assets for courses.
I've only ever authored in Adobe Captivate.
20
Instructional Design and Epic Training.
3
IT Team for subscription and installation, ID Team to support other trainers.
  • eLearning development.
  • Flexible tool to meet learning needs.
  • Cloud has multiple other Adobe products to support.
  • e-Learning
  • Interactive video
  • VR
  • Quick e-Learning development.
  • Microlearnings.
I don't intend to switch as Captivate along with the Adobe Cloud are industry standard tools.
No
  • Product Features
  • Product Usability
  • Product Reputation
We have paid subscriptions for the Cloud and Captivate, so all tools together allows for limitless options.
I wouldn't.
Support was for my colleague.
No
No
You can't use it without proper training.
  • Themes.
  • Fonts.
  • Smartshapes.
  • Learning Advanced Actions
  • VR
  • Video
No
John Fester | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize Adobe Captivate to produce training modules for our proprietary system for new customers to learn how to use it. Captivate helps by providing a quick and easy utility that can create amazing videos with no frustration. I love that there are deployment options to host the produced video on different platforms and includes incorporating LMS such as SCORM with a full scoring quiz at the end. Captivate also makes it very easy to address the sounds in the videos and mouse clicks as well as the audio you want the audience to hear.
  • Easy learning curve. Captivate makes it easy for a new user to pick it up and understand where to begin. Adobe, in general, does this very well and Captivate is no exception. When you begin using Captivate, many of the tasks to create a video come naturally as things are laid out in a way that makes sense.
  • Embedding with LMS (Learning Management Systems). Adobe has made it very easy to deploy your produced video to any of the popular LMS's available. Captivate also gives you a very easy way of including a SCORM score for any quizzes that must be passed at the end of the video in order to proceed to the next video.
  • Capturing Audio has never been easier. With Captivate you can easily add voice-over audio that you can record directly inside of Captivate, or import a pre-recorded audio clip. You can import sounds from other sources for effects in the video and Captivate already includes all of the commonly used sounds for mouse-clicks, error sounds, etc.
  • While Captivate does an amazing job at recording movement of mouse and keystrokes on the screen, it would be great to have the ability to capture the same items via a plugin to 3rd party software (Outlook, Firefox, or other Adobe applications). The results would be that while working in another application and realizing that someone might want a quick tutorial on something, rather than launching Captivate, one could use the plugin to quickly capture the screen and mouse movement.
  • Configuring the LMS to have quizzes at the end and have a passing score could use an enhancement. While it works great, it is not the most straight-forward setup there is. One finds themselves searching online for solutions and answers how to accomplish certain setup steps for LMS or SCORM.
  • It would be nice to be able to have the control of Captivate on a 2nd or 3rd monitor that is not being captured, to be able to see more of the real estate of your screen that you are capturing.
Captivate is leading the pack with this software solution. While Adobe has owned it for a few years now, Macromedia had already built an amazing tool. Captivate will provide you solutions for training internal staff as well as customers. It is so much easier to quickly record a short tutorial and send it out to your staff to watch at their own pace, than to host a classroom of people that are all learning at different speeds...the slower bunch taking more time and frustrating the faster bunch. With Captivate, I can create any type of video I want and add music, or background audio, or speech to it along with sound effects. Great solution!
eLearning Content
N/A
N/A
Learning Management (7)
90%
9.0
Course authoring
80%
8.0
Course catalog or library
90%
9.0
Player/Portal
100%
10.0
Learning content
100%
10.0
Progress tracking & certifications
90%
9.0
Learning reporting & analytics
90%
9.0
Social learning
80%
8.0
  • While using Captivate, our organization has decreased training times from 6 days when done face-to-face, down to 4 days when done via Captivate training modules. The ROI thereby has been established at a yearly rate of ~2 months. In just a 2 month period each year, we are averaging a new employee, which is trained in 4 days rather than 6 days, causing the difference in overhead for 2 days to easily pay for the yearly cost of Captivate.
  • Another positive impact Captivate has had on our company is that it provided us the ability (and idea) to create help videos, where normally in a software you have a question mark (?) to click on for help, a text document would open to the FAQ's or User Manual. In our case, it set us ahead of any competition by creating short videos when the user clicks on the question mark and a few-second-long video would play explaining the item they were clicking on.
I also used AnalogX Capture, but this survey would not allow me to enter it as a competitive software as they do not have it in their list.

Captivate is the best. Simply put, no one stands up to them. The amount of thought put in to Captivate is beyond that of any other application. Adobe has spent much time making it sync with other Adobe apps and makes it very easy to use together. The ability to include your quizzes right from the software and control the LMS is great. All the capturing tools built in to Captivate make it so much easier to use when you are just starting to learn the product and when you are an advanced professional.
No
I have an Adobe Creative Cloud subscription on top of the Adobe Captivate subscription. This allowed me to contact the support team directly with Creative Cloud, they then have a direct line to Captivate to get me a tech immediately. This provides the same support as their Premium Helpdesk Support, but without having to pay extra for it. Is it worth it to pay? Well...I am 50/50 on that because the support you get is not the best. So when you pay for something, you expect the best support. Being what it is, I view it as more of an included support and should not be an additional charge.
The support team is good in responding and maintaining communication. Sometimes...well...almost always, you will find yourself having to use a 2nd attempt with more details and easier terminology to get the tech to understand the question or situation. These techs should know English 100% and their product 100% to be on a support team for the USA. I do not get the impression this is true.
Yes
There was an issue with a SCORM score being returned as false when the timeout threshhold was reached for the amount of time a person had to answer a question on the quiz. Adobe was able to identify the issue...but failed to resolve it. It was naturally resolved in the next version of Captivate, offering no solution to the actual bug. It may have been ignored or discarded as not able to be resolved...but I never heard back after that.
Yes. When I first started out using Articulate Studio and was publishing to a proprietary LMS, we had major issues getting everything talking together. Adobe was willing to get an engineer online with us, whom spent a lot of time with us to learn how our system worked in order to make a couple changes in the SCORM system in Captivate in order to get it all working. This caused Adobe to publish a hot-fix update that was an optional download. When we installed it, everything was fixed and worked perfectly. I've never known another company to involve an engineer at this level to work with a single customer (my company). Awesome job!
Tracy Ford | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are transforming our training program from completely in-person to a blended learning environment to engage our people better, while saving on the expense of travel. We are spread out over a 300 mile span, making geography a challenge. Adobe Captivate allows us to deliver content on the learner's term, from their own office.
  • Adobe Captivate can integrate current PowerPoint presentation, and transform them into eLearning curriculum.
  • Publishing an Adobe Captivate project is simple.
  • Adobe Captivate uses built-in interactions to engage the learner, making the content easier to remember.
  • Adobe Captivate does not allow for great customization overall. For example, you cannot change the default font, causing a lot of wasted time changing the font choice.
  • Creating engaging interactions could be a simpler process.
  • A customizable Quick Access Toolbar would be quite useful.
Adobe Captivate can open up the door to eLearning, but it is not quite as intuitive as I would have liked to see. There is a lot of support for Adobe Captivate, but it must be constantly sought out on specific topics. The integration of Adobe Stock and Assets gives Captivate a strong push.
  • Less travel expense.
  • More access to training courses, more impact on the frontline.
  • Only $29.99 a month, it can be used when necessary, keeping overall cost low.
Articulate 360 offers a both Storyline and Rise as eLearning authoring tools, as well as a Stock Library with over 100,000 images for $1200/year. Adobe Captivate is a stand alone product for $30/month. If you are only using eLearning authoring tools the cost is significantly less. If you are looking at the broader suite of software, Articulate 360 does offer two eLearning authoring tools and a Stock Library, in addition to 3 other program, for a total of 5. For the same cost, I purchased Adobe Captivate along with the entire Adobe Creative Cloud suite (27 programs), including Adobe Photoshop, Adobe InDesign, Adobe Illustrator, etc.. This suite offers a much broader range of design, allowing for content to be created and engaged in many more ways.
3
Training and Development. We have been able to broaden our training footprint drastically through the integration of Adobe Captivate. Creating quick Microlearnings allow managers to assign quick trainings to their team on very specific topics. We have been able to set clear expectations for the company through a 5 minute Microlearning. This is huge for ensuring the organization is moving in the same direction.
I am the primary support for Adobe Captivate. I function mainly in how-to scenarios. If there is an issue with Adobe Captivate, we utilize their support. They have been quite helpful every time support has been required. They are thorough and efficient. They ensure the issues are resolved and stay connected until then.
  • Replacing in class training with eLearning
  • Implementing microlearning for topics of interest
  • Software simulations
  • Microlearning
  • Software simulation open a lot of options
  • "Board Game" eLearning
  • Reusable course outlines
  • Further department reach
  • Available for customers
There is no doubt in my mind that we will be using Adobe Captivate for years to come. There are so many uses for the software that we are just scratching the surface. The more we use it, the better it gets. This is a great option for anyone looking for an eLearning authoring tool.
No
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Adobe Captivate integrates with the Adobe Creative Cloud Suite, for a very reasonable price. This made the choice for Adobe Captivate very simple. Other eLearning authoring tools offered a few things that Captivate did not, but with the backing of the Creative Cloud and the very low price point, Adobe Captivate was the strongest option.
I do not think that I would change my evaluation process. I utilized the free 30-day trial for both software suites that I was evaluating. I vetted them through our Risk Assessment Team to ensure security is tight. I sought opinions from other users, and read reviews. Being able to try them both helped me make my decision.
Every issue I have ever had was handled with care and quite thoroughly. After the initial conversation on the phone, I received frequent emails letting me know what they were working on, and also received follow up phone calls. After I found the resolution, I got one more call to ensure everything was working properly. The follow up was quite surprising.
No
I could not access the Assets tab of Adobe Captivate. I called in for support, they ran through the settings to ensure everything was installed properly. I received frequent email updates and phone calls letting me know what they were doing to find a resolution. I ended up checking with my IT to find the issue was on our end. Adobe made sure everything was working properly, even after it was resolved.
  • Drag and drop interactions
  • Converting a shape to a button
  • Rollover Caption
  • State views
  • Timing of buttons
  • Simple settings such as default font
No
Adobe Captivate does take some getting used to. There are features that are much more convoluted than they need to be, but overall it is a great product with a some excellent features. Being in a pretty small market, Adobe Captivate and Articulate Storyline dominate the space. They are not the same software, but allow for eLearning authoring. Each has their benefit and their downside, but, for me, Adobe Captivate edges out Storyline.
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