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Adobe Connect

Adobe Connect

Overview

What is Adobe Connect?

Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.

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Recent Reviews

Adobe Connect Review

6 out of 10
October 06, 2022
Incentivized
Adobe Connect was used to facilitate virtual leadership development & coaching classes. We were in search of a more expansive & immersive …
Continue reading

Adobe Connect review

8 out of 10
October 05, 2022
Incentivized
I use Adobe Connect to participate in Adobe webinars. It is very easy to use, and I have never had connectivity issues. I have had to use …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Live chat (62)
    9.4
    94%
  • High quality audio (64)
    8.7
    87%
  • Desktop sharing (64)
    8.0
    80%
  • High quality video (64)
    7.2
    72%
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Pricing

View all pricing

Meetings

$50

On Premise
per host/per month

Webinars & Learning

$130

On Premise
per host/per month

Small Meetings

Free

On Premise
Forever free for up to 3 participants

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Adobe Connect Pro iPhone App

YouTube

Adobe Connect Demo

YouTube

Adobe Connect Demo

YouTube

Adobe Connect HTML5 Demo

YouTube

Virtual Classroom Demo (UOIT)

YouTube

Adobe Connect - Demo

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

7.7
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.9
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.6
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.9
Avg 8.3
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Product Details

What is Adobe Connect?

Adobe Connect is a web conferencing platform that provides standard features like video, audio, screen-sharing, polls, chat, Q&A, and document transfers, as well as the ability for users to create presentations, online training materials, and learning modules.

The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs. Some extensions that are available include, but are not limited to, Closed Captioning support, Word Cloud (for visualizing live discussions), and MP3 player for adding music to users’ meeting rooms.

Users can create or style their own meeting room layouts which can be saved. They can also add multiple chat pods, polls, quizzes, simulations, breakout rooms, HD video, and games to make meetings and online conferencing more interactive. Additionally, Adobe Connect allows for presenters and hosts to utilize a “virtual backstage” to chat and collaborate outside of the main meeting or conference. It also allows for users to go into a “preparation mode” to make adjustments right before or during a session.



Pricing for Adobe Connect Meetings ranges from $50/mo up to $370/mo. Additional webinar capabilities through Adobe Connect Webinar ranges $140/mo to $580/mo, from a webinar with 100 participants to one with up to 1000 participants.



Adobe Connect Video

#AdobeConnect enables you with the real power of virtual to tell unforgettable stories!. Discover more about the latest release here: https://www.adobe.com/products/adobeconnect.html Stay tuned to our social channels for further updates on our upcoming webinars, events, produ...
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Adobe Connect Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.

GoTo Meeting, Webinato, and Cisco Webex Support (discontinued) are common alternatives for Adobe Connect.

Reviewers rate Live chat and Confidential attendee list highest, with a score of 9.4.

The most common users of Adobe Connect are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(408)

Attribute Ratings

Reviews

(1-25 of 48)
Companies can't remove reviews or game the system. Here's why
October 07, 2022

Adobe Connect Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Adobe Connect to develop eLearning modules and move them over to our LMS.
  • Build e-learnings.
  • Voice recording.
  • Graphics.
  • Updated icons.
  • No freezing.
  • Edits slides.
It is well suited for the development of e-learning modules not a true LMS.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Adobe Connect for distance education to our users who need a seamless learning and instruction experience.
  • Connects Learners and Instructors.
  • Provides a safe and virtual learning space.
  • Options for Content Display settings and presentations.
October 06, 2022

Adobe Connect Review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Adobe Connect for the roll out of Technology Training in Amazon. Connect helps us give near to classroom training experience on a virtual platform.
  • Breakout rooms.
  • Ability to create multiple pods.
  • Stability of the platform.
  • Metrics & dashboards.
  • Inbuilt surveys.
Adobe Connect is a great platform for the design and rollout of interactive programs. And it could do better in metrics and dashboards, improve platform stability and capability to host in-house surveys.
Cherie Cornelius, PMP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I've used Adobe Connect to join learning presentations and also to present on AR for various sessions.
  • Great communication tools to keep people engaged.
  • Stable connections.
  • Great experience for both presenter and viewer.
  • Better support for different media types.
Adobe Connect is a great tool to use for wide audiences and various engagements.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
When providing live and on-demand training sessions for our business partners, utilizing Adobe Connect has made all the difference in being able to create a virtually engaging learning environment that allows both facilitators and participants to exercise creativity during the learning and development process. Other platforms commonly used in our and other organizations work well for meetings, but Adobe Connect allows us as facilitators to create that in-person feel and have the same level of engagement and collaboration that so often seems to be absent from virtual spaces.
  • Love how you can create custom layouts ahead of time and seamlessly change from one to another during a session.
  • There are so many creative ways to use the whiteboard features.
  • Being able to keep participants in one layout while you go into other layouts and make changes, updates, etc. has been incredibly helpful.
  • The breakout rooms have endless use cases.
  • I wish Adobe provided the audio directly to the customer rather than requiring an outside telecom provider be selected if you want audio beyond VOIP.
  • It's nice to be able to upload PPT presentations into a share pod, but if the PPT is more than basic, I find several animations, fonts, etc. are not supported, completely changing the way the presentation comes across. This makes it impossible for me to utilize the feature most of the time and a screen share is the next best option.
If Adobe Connect is utilized internally at an organization, it would be an excellent way to get people comfortable and familiar with all of the tools built into the system. We utilize with external clients and have found a few challenges we have been able to overcome, but challenges none the less. We find accessing Adobe Connect through the application provides the best experience, but many outside clients will not allow the application to be downloaded immediately. So many of our participants attend through the browser version and can run into bandwidth issues.
October 06, 2022

Virtually In-Person!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Connect as our platform for training clients. This includes multiple pods, breakout rooms, and interactive note pads.

The biggest problem is sometimes the animations that were created in PowerPoint will not be viewed in Connect and will not do what was expected.
  • Breakout rooms.
  • Multiple pods.
  • User friendly.
  • Animation from imported PowerPoint.
  • Multi Camera function.
It's great for large training groups that need to create an in-class feel to a virtual class. It's not good for groups that want to use cameras.
October 06, 2022

Adobe Connect Review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Adobe Connect was used to facilitate virtual leadership development & coaching classes. We were in search of a more expansive & immersive virtual classroom as much of our curriculum transitioned to a virtual format during the pandemic. We were looking for a platform which had features beyond our standard Microsoft Teams meetings.
  • Allowed upload of course materials.
  • Customization of classrooms for various courses.
  • Ability to save classroom set-ups for future use.
  • The audio connection did not allow for various call-in options (mixed dial-in & computer broke breakout rooms)
  • Videos lagged for users & often froze so, it was determined the issue was not on our end but Adobe Connect's
  • Required additional set-up time for users pre-session; we often had to connect with users one on one to complete this.
Adobe Connect is a great fit for facilitated sessions which have multiple features (video, slide deck, breakout rooms, job aids to upload, etc). We did not find it to be any better that Microsoft Teams or Zoom for smaller meetings.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Adobe Connect is used to deliver technical and leadership training programs created by our team.
  • Virtual platform for communication
  • Interactive features
  • Layouts Setups
  • AV stability
  • Higher number of participants in basic license
Training small batches. During large batches, we need a lite version with fewer features that is easy to use for trainers.
October 05, 2022

Adobe Connect review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Adobe Connect to participate in Adobe webinars. It is very easy to use, and I have never had connectivity issues. I have had to use other platforms with other companies in the Learning Development industry and have found some to be very difficult to navigate and often will not connect or be accepted by my company's firewall. I have never experienced that with Adobe Connect.
  • Easy to use
  • Compatible with other company networks
  • No connectivity issues
  • I have not experienced any issues
I have had no issues using Adobe Connect. I gave Adobe an 8 because I have not had enough exposure to give it the full 10. My company uses Teams.
October 05, 2022

A Great Engagement Tool

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Adobe Connect has been instrumental in helping my organization enhance collaboration, communication, and engagement challenges.
  • Adobe Connect is great at bringing people together.
  • Adobe Connect is great at polling the audience
  • Adobe Connect is great at sharing information across the organization.
  • Adobe Connect provides a great audio experience.
  • Adobe Connect may want to address buffering with video usage.
  • Adobe Connect may want to encourage use of the app as an employee engagement tool
Adobe Connect is great for meeting with your team to share information and to give acknowledgments and awards.
Score 4 out of 10
Vetted Review
Verified User
This program is being used by our company for training purposes
  • I love the fact that you can do screen sharing with this program so that we can see what our trainer is seeing on their computer screen.
  • I like the features such as raising hands and you know thumbs up thumbs down applaud laugh step away because I use all of those in the training classes that I've been with my company. We use the raised hand function in order to ask questions so if anybody in our training class has a question we just click on the raise hand option. And whenever we go on break we use the step away function.
  • I like the fact that it has the function to not only use a microphone but also a camera so that when we come up to answer questions in our training class we go on camera as well as Mike and people get a chance to see who we are and that we're real people and actually hear our voices.
  • One of the issues that I am constantly having with Adobe connect is connection issues with my company I use a lot of programs and they all require access to our VPN and a hardwired internet connection. Because our company has gone into the settings of our all-in-one computers and deactivated the functionality of being able to use wi-fi. I'm able to use the internet with no problem on my computer. I'm able to use all of the programs without any connection issues whatsoever accessing the VPN for our company but Adobe connect is constantly dropping in connection status. There's an icon in the upper left-hand corner that shows us out of four bars what are connection is at and I am constantly dropping between four green bars down to two orange bars. So the connectivity issues are a constant issue with Adobe connect.
The connection issue is a big thing for me because my trainer who is talking to us is constantly cutting out and I'm missing so much information that they're giving us during their training classes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our worldwide sales and marketing department uses this great tool. It is a great communication tool with many working capabilities. Adobe Connect supports meetings, training, and seminars. putting together national and international sales representatives is not really easy. We use this app to stay in touch and communicate with each other. Our sales staff benefit from the software since it motivates them.
  • It's a quick method to exchange files, file, documents, and videos from a web app. Real-time conversation, and screen-sharing are all supported. It has a highly user-friendly interface. It is really simple to assist the teams.
  • Even team engagements is beneficial since it allows them to share their expertise with others, and the big benefit is the security of the rooms' access is fairly simple to manage.
  • The interface, which include features like notes, chat, pods, etc. When we're trying to gather rapid and exact information, simplify our work as much as possible.
  • Adobe Connect's features since they allow team members to express their ideas during meetings without causing disruptions, thereby bypassing the current international boundary of distance.
  • The recording options don't always function.
  • When sharing media, files saved on the server may fail to upload.
  • The internet load might cause connectivity issues, causing individuals or the entire session to fail.
It is a great resource for evaluating, refining, and combining abilities and essential experiences in the growth of the sales team training; It is productive and lucrative in terms of distance knowledge transfer, and it reduces employee training financing and expenditures. I really like the ability to collaborate as a group on a huge research project even when we are not in the same country.
Brandon Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It has provided me a perfect platform where I can have easy discussions and easily I can share the computer screens with our team members. I also like its mobile application which has allowed my team members to ensure smooth operation of our working. It has amazing and well-developed functionalities for online video conferencing.
  • Adobe Connect is a very effective tool, which is built on pod systems, where each pod performs a specific task. I have found it very effective for having meetings with my clients. It has covered all the distances and within few seconds it helps me to get connected.
  • I like its interface which is very appealing because of its simplicity. Now, I never schedule any visits but use Adobe connect for showing the product description.
  • Adobe Connect is helping me a lot to have meetings and sessions, across the world I can easily stay in touch with my foreign clients.
  • Sometimes the system gets slow during the long-running of the application and we have to shut down the application, which consumes our time.
  • Adobe Connect is a costly solution and its installation is not very easy.
  • We also faced some issue during its purchasing to this needs an urgent attention.
I am having a satisfying experience with Adobe Connect. On the basis of its functionality, I will recommend it to all organizations. But I will also suggest you have some experience with its free trial. It will give you a good knowledge about your requirements so that It will also become easy for you to invest.
Keith Cordero | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Since most of the office went virtual in 2020, we had been using Adobe Connect for many of our meetings in addition to webinars. There were a lot of tools that gave us a lot of flexibility. For example, there was the option to go into breakout rooms or have a Q&A. This helped to provide a cohesive discussion and helped us to connect with the team easier.
  • Ability to customize the layout of webinar rooms to tailor to my audience.
  • Ability to add polls and Q&A.
  • Ability to have more than one host at any given time.
  • Recording a session isn't very straight forward.
  • Tech issues such as participant getting kicked out.
  • PowerPoint doesn't translate well through the Adobe Connect platform.
If you are presenting to a large audience that requires multiple break rooms, you will most likely get participants that get dropped. If you are just looking for an environment where you will just present to a large group of people, then this will work for you. In addition to this, if you are presenting with multiple presenters, Adobe Connect will give you a seamless way to transfer ownership to whoever is presenting at any given time.
April 28, 2021

Bugs. Unstable.

Score 5 out of 10
Vetted Review
Verified User
Incentivized
Adobe Connect is pretty useful to organize meetings, trainings and seminars. Actually it is so easy setting up. We use this application to stay in touch with each other and talk with each other. It is used by a single department (CX consultants), in order to offer trainings and coaching. It works as a virtual classroom and it gets straight to the point.
  • the app makes easy to deliver coaching and courses
  • intuitive menu
  • files and link sharing features
  • some bugs and lags
  • no virtual backgrounds
  • video quality (especially compared to other vendors)
I don't recommend Adobe Connect. I am sorry, but it is not the best on market. Screen share is slow, the app is unstable, which it doesn't happen often, but you don't need a bug (e.g. mic issue) in the middle of a coaching. Very annoying and frustrating. Also, awful UI. I mean, it will simplify your job, but the cons are much more than the pros.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We started using Adobe Connect when it was Macromedia Breeze as an on-prem solution 15+ years ago. We stopped using it in favor of Webex, but other units on campus chose Adobe Connect a few years ago. This is a departmental decision and not across the whole organization.
  • Flexibility to move pods around the screen
  • Outdated interface
  • Not as robust as other more modern solutions such as Webex and Zoom
  • Feels very sluggish on users' computers
There are better solutions available on the market right now. While Adobe Connect has been around for a while, it seems as if their innovation was frozen from about 8 years ago and not many significant changes/upgrades have been made as compared to some of their other competitors in this space.
Kim Staker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Several departments across our firm use [Adobe Connect]. The one i can speak most on is the Learning and Development team. We use to to host all of our weekly classes that we present across the firm. For us it addresses the need to be able to host classes via the web.
  • Can host a large number of attendees
  • Share files, chat, share web links
  • Share your screen and show content
  • Interact with users
  • i wish there was a raise hand, and other interactive features like you see in web ex
  • i wish that it would integrate with InterCall easier or have built in ability for the audio
  • i wish that it would have a better attendance tracking
For what I use [Adobe Connect] for I really enjoy it and I think it works well. Yes there are some areas of improvement but overall it does its job well. I would like to see more tools where users can interact like raise hand, etc. Again though over all it does its job.
April 14, 2021

Adobe Connect Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it for Virtual Training Meetings. Use is mixed within the organization right now. Due to Covid, we are unable to train in person or have meetings in person. We also have employees throughout the United States and other countries and are unable to have them travel for training as well
  • User engagement
  • Included features
  • recorded meetings
  • reliability
  • integration with other software
  • ease of use
Adobe Connect is great for classroom use and engagement. Adobe is a bit of overkill for normal meetings.
Heather Hicks | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Adobe Connect is used across several agencies and departments, but not all. Adobe Connect was selected due to it's customization and engagement features. The primary goal is to have engaging virtual learning, that is interactive and well designed.
  • Customized and tailored design and display
  • Adobe Captivate functionality
  • Layouts Allow for Learning Design and Run of show
  • Their closed caption pod has to be connected to an external service
  • Users joining via the web are less successful using all of the features.
  • Requires planning and design to have the best experience. (Bad for events on the fly)
  • The text is tiny. This is on the title of the share pods, and chat and attendee list. I imagine those with visual impairments might struggle.
We also have Teams so the situations where Adobe is less useful are those basic meetings that we run in Teams typically. Lecture Style Training could function fine in either.

Training that is interactive and designed are best suited in Adobe Connect. Example Having breakout rooms with different material in each and rotating individuals through each room you can only do in Adobe Connect. You can also have breakout rooms, collaborate via a doc or whiteboard, and then share it in the main meeting so they can present. It really creates a functional space to add the interactivity and engagement that you can do easily in person. If you don't make interactive training, with groups, or polls, and links, and files, you may not need this tool.
Laura Gillenwater | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Until last year, Adobe Connect was used as my company's meeting and virtual instructor-led training platform across the whole organization. We also used our area of the Adobe server to publish some of our e-learning modules created in Adobe Presenter or Captivate. Now, my company has switched to another tool (Zoom) and only a few people have retained our Adobe Connect licenses, primarily for training purposes (or for more complex meetings).
  • Ability to set up multiple room layouts that "persist" indefinitely. This allows you to set up your room layout as far ahead of time as you'd like and/or re-use layouts over and over again.
  • Access to a wealth of add-ons (like clocks, timers, interactive word clouds, random participant selector, etc.), many of which are free.
  • A good variety of "pod" types -- different types of surveys, file shares, Q&A, whiteboard (with ability for participants to annotate), etc.
  • Multiple ways you can share your screen -- share your whole desktop, share just selected windows, or share just selected applications.
  • Ability to have multiple hosts for a meeting and to easily promote a participant to the Presenter or Host role on the fly.
  • Breakout rooms, ability to record meetings with options for computer and/or phone audio (including the ability link in external phone conference lines), engagement meters (which, I'll admit, I haven't really used), and, I think, pretty much all of the features that most similar platforms offer.
  • Ability to pause webcam, rather than having to stop it and restart it (and, when paused, it shows the last image it was displaying before you paused it).
  • For meeting recordings published to the Adobe server, provides a left-hand navigation pane that allows the viewer to jump to different parts of the recording, like each time the layout changes or to the point at which someone typed a particular chat message.
  • Ability to email the contents of the chat pods to yourself, both as a host and as a participant.
  • No virtual background option
  • Without multiple screens, you can't really see the room while you're screen sharing, making it harder (but not impossible) to monitor chat, and, I think, not possible to see others' webcams.
  • No "call me" feature.
  • Very expensive!
If you're looking for just a basic meeting tool, there are cheaper ones (like Zoom) that will do the trick just fine. Where Adobe Connect shines is when you're looking for a virtual training tool, because of its more robust feature set and the fact that you can set up room layouts ahead of time and reuse them and because of the available add-ons, which can help make learning more engaging. (In fact, on that engagement front, I believe you can also present learners with interactive quizzes, etc., if you create them in another Adobe tool, like Presenter or Captivate.)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it when we host virtual classes to be able to have a webcam and share a PowerPoint presentation. The best feature which we use almost every session is the ability to have virtual breakout sessions where people can be broken down into smaller groups to exchange on the various topics we are discussing.
  • Virtual Breakout sessions
  • Very simple to use
  • Easy to set up your own templates
  • More support for the trial period
  • Better online support and videos to get started
  • I haven't found the possibility to save as an MP4 file afterwards for distribution (if possible)
For virtual training! Adobe Connect is amazing when used in that specific context. If you just want a tool to host/record a presentation, it is OK and is comparable to all the other big names out there (Webex, Skype for Business, Zoom, etc.). When it comes to doing virtual breakout sessions, this is amazing and forces people to actually listen to the webinar and interac amongst themselves opposed to a typical session with low amount of participation unless people are put on the spot.
Michelle Braun | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We attempted to use Adobe Connect as a webinar platform for the entire firm. We were really excited about the virtual breakout room functionality, which would let subsets of Learners in a class break off and have discussions, brainstorming sessions by themselves, and then return to the larger class to share their learning/experiences.
  • It has a nice interface.
  • It allows for multiple people to be on a video at the same time.
  • We found the customer support to be lackluster. When we first transitioned to the platform, we had a LOT of technical difficulties. It proved EXTREMELY challenging to get someone from Adobe Connect to troubleshoot with us or attend a webinar with us so that they could experience what we were experiencing.
  • We had troubles with the audio. Some of our learners take webinars at their desks via laptops with VOIP audio; others take webinars by dialing in through their mobile phones. If both VOIP and mobile were used to access the platform, the virtual breakout room functionality was not available. This may or be not be related to the way our firm's telephony is set up. We couldn't get a clear answer on this from either our internal technologists or Adobe's technologists.
If everyone accesses the webinars with the same audio methodology, it seems like a good webinar platform. Unfortunately, that's not the reality for our Learners.
Score 6 out of 10
Vetted Review
ResellerIncentivized
We used Adobe Connect for internal meetings, both large and small. It was more feature rich than some of the other options, and is best for recurring meetings because you can save the setup, content, etc., in your meeting room. Due to the robust features, it had more capability but I would say was less user-friendly for those that weren’t as familiar with the tool.
  • Training - especially recurring courses
  • Large scale webinars (one to many) presentations
  • Dial in or speaker audio options
  • Not as user friendly
  • More complicated than other tools
Large webinars, training, online classroom type settings are well suited. For every day use there are other options that are simpler and probably more cost effective.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our organization is using Connect to deliver live online, instructor-led courses that allow students to take our ISO requirements and auditor training from anywhere. It helps us deliver more training courses to a larger audience while saving cost and time for both our company and the many students we deliver to. Our catalog of courses offered has grown significantly over the years we have used this platform.
  • The ability to customize your screen layouts. making each classroom unique.
  • Bandwidth and connectivity. Many other webinar platforms have limitations of how many users can attend with cameras. Adobe has no limit on how many users can join a meeting and stream live an HD quality camera. This feature makes the platform a true virtual classroom.
  • Low cost. The pricing for a license is surprisingly affordable. Adobe has demonstrated great customer support as well. they offer other services - like having a tech expert available to assist with new users having any type of issues.
  • There are some connectivity drops. This results in users having to log out and log back in. that generally solves it but multiple instances can lead to frustration.
  • A smoother interface would be a nice enhancement. maybe some of the windows could be hidden and brought up as hover over windows.
  • The backend CMS is easy enough to manage after you have worked in it for a while but there are a lot of root folders depending on your setup and it can be slightly clunky to navigate to where all your materials and content is.
If you wish to deliver online training that generates a real classroom feel - Adobe is a great platform. Using other leading webinar platforms to pull this off feels like kind of a stretch. Adobe can upload documents, allow for collaboration and private breakout sessions. There are many features that can bring a true classroom feeling for students. We broke our course out into a week duration for a few hours a day. It is great to see our students take on the technology, understand the material and bond with the instructor and students as if they spent the week under the same roof.
Doreen Giles | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I used Adobe Connect to conduct video training for non-profit work. It allowed the use of add-ins to display PowerPoint slides, and allow users to interact in discussion boards. I was able to design branding for multiple classroom types. I set up rooms with different features enabled such as timers, whiteboards, video playbacks (did not function well for all). There were conflicts sometimes based on the type of devices used to connect to the training. Some of the settings were not intuitive and I found the method for accessing recorded video to be a hassle. In order to download a training, you literally had to play the entire video from start to finish. Some of my workshops lasted 3 hours. This was very inconvenient.
  • Allows the use of third-party add-ins such as a timer, or user poll. Pretty easy to set up.
  • Love how you can set up multiple classrooms and create branding for each.
  • Convenient method for contacting participants. Provide templates for sending out notifications.
  • For some add-ins the functionality was limited - had problem with the PowerPoint slideshow feature. It did not always display properly as you progressed in slides.
  • Some of the features were not compatible with phones. For example, Some participants were using phones to participate in class and the features were not compatible. There was no way to test the feature compatibility with different platforms. You create something beautiful for your trainees and you are unable to use.
  • The price points were not very flexible. I had limited needs and I was paying a higher price tag than I should for what I needed. They should be more flexible with pricing based on features needed.
  • Downloading recordings was a HUGE pain in the neck. Most of the training conducted lasted 3 hours or more. I felt like I was being punished to have to play back the entire presentation to download the recording.
It is nice for projects where you don’t need a lot of bells and whistles. If you are doing a basic live training with a small number of participants, it is easy to manage. I also enjoyed having the ability to brand a classroom and create different setups. I would not recommend if you plan to reuse trainings because of the issue with downloading recordings. I also had issues figuring out how to set up access to live recordings beyond sending a link. I wanted to create a unique login for users but I did not find it easy to do. Also if you want users to view additional videos within the classroom and/or access other third-party features, it is hit or miss. I found it to be incompatible with devices beyond desktop/laptop computers. In addition, the price is a bit expensive for a product that is not as flexible as other products on the market that are cheaper.
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