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Adobe Connect

Adobe Connect

Overview

What is Adobe Connect?

Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.

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Recent Reviews

Adobe Connect Review

6 out of 10
October 06, 2022
Incentivized
Adobe Connect was used to facilitate virtual leadership development & coaching classes. We were in search of a more expansive & immersive …
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Adobe Connect review

8 out of 10
October 05, 2022
Incentivized
I use Adobe Connect to participate in Adobe webinars. It is very easy to use, and I have never had connectivity issues. I have had to use …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Live chat (62)
    9.4
    94%
  • High quality audio (64)
    8.7
    87%
  • Desktop sharing (64)
    8.0
    80%
  • High quality video (64)
    7.2
    72%
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Pricing

View all pricing

Meetings

$50

On Premise
per host/per month

Webinars & Learning

$130

On Premise
per host/per month

Small Meetings

Free

On Premise
Forever free for up to 3 participants

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Adobe Connect Pro iPhone App

YouTube

Adobe Connect Demo

YouTube

Adobe Connect Demo

YouTube

Adobe Connect HTML5 Demo

YouTube

Virtual Classroom Demo (UOIT)

YouTube

Adobe Connect - Demo

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

7.7
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.9
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.6
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.9
Avg 8.3
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Product Details

What is Adobe Connect?

Adobe Connect is a web conferencing platform that provides standard features like video, audio, screen-sharing, polls, chat, Q&A, and document transfers, as well as the ability for users to create presentations, online training materials, and learning modules.

The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs. Some extensions that are available include, but are not limited to, Closed Captioning support, Word Cloud (for visualizing live discussions), and MP3 player for adding music to users’ meeting rooms.

Users can create or style their own meeting room layouts which can be saved. They can also add multiple chat pods, polls, quizzes, simulations, breakout rooms, HD video, and games to make meetings and online conferencing more interactive. Additionally, Adobe Connect allows for presenters and hosts to utilize a “virtual backstage” to chat and collaborate outside of the main meeting or conference. It also allows for users to go into a “preparation mode” to make adjustments right before or during a session.



Pricing for Adobe Connect Meetings ranges from $50/mo up to $370/mo. Additional webinar capabilities through Adobe Connect Webinar ranges $140/mo to $580/mo, from a webinar with 100 participants to one with up to 1000 participants.



Adobe Connect Video

#AdobeConnect enables you with the real power of virtual to tell unforgettable stories!. Discover more about the latest release here: https://www.adobe.com/products/adobeconnect.html Stay tuned to our social channels for further updates on our upcoming webinars, events, produ...
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Adobe Connect Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.

GoTo Meeting, Webinato, and Cisco Webex Support (discontinued) are common alternatives for Adobe Connect.

Reviewers rate Live chat and Confidential attendee list highest, with a score of 9.4.

The most common users of Adobe Connect are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(409)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Sean McCarty | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We have used Adobe Connect for years to supplement conference calls and project meetings. In the past year, we have started leveraging Adobe Connect as an enterprise-wide delivery method for virtual instructor-led training. Recently, we needed to train over 1800 employees all across the country on a new approach to sales and customer service. The project would have likely taken us 6-12 months using traditional instructor-led classrooms and would have required extensive travel for most participants and trainers. With Adobe Connect we were able to deploy 20 hours of training to all employees in under two months with little to no travel required.
  • Shared Templates in Adobe Connect help package content for convenient and consistent delivery of project and training materials.
  • Chat pods, poll pods, whiteboards and other features encourage interactivity beyond traditional lecture format.
  • Adobe Connect supports many file types, which enables you to pre-load several forms of multimedia for presentations, such as slides, images and video.
  • Breakout Rooms enable a project lead or trainer to engage with participants on an individual or small group basis.
  • Slides and images can be pre-loaded and deployed easily, but we have noticed some buffering issues when attempting to show video as a pre-loaded file.
  • Shared Templates offer a great way to set up and save multiple pods and layouts, however, we have encountered some issues when attempting to set up and save Breakout Rooms in a Shared Template.
  • When demonstrating screen-share tutorials for software, some parts of the application do not always render correctly for the viewer. In our experience, this problem typically occurs with more complex, multi-window applications.
Adobe Connect is excellent for enterprise-wide solutions. We frequently use it for team meetings and project planning sessions, however, we have found that it's many features are best leveraged when training large audiences where interactivity and engagement would otherwise be a challenge using traditional training methods. Key questions when considering Adobe Connect would be: Do we need a scalable solution for employees or clients in different markets/areas/countries? Do we need a tool that simply enables us to push content to an audience or is interactivity and engagement a main priority?
  • Rapid deployment of enterprise-wide training
  • Scalable classrooms to accommodate large audiences
  • Less travel for training participants and less time required away from work to attend training
  • WebEx Meetings,Blackboard
I have used other products similar to Adobe Connect, but most had limitations that prevented it from being a good solution for our needs. Other virtual solutions, such as WebEx Meetings, are intended to facilitate meetings and do not have the number of sophisticated features that encourage engagement for a large audience. Blackboard and Wimba Classroom is intended for an educational setting, but does not cater as well to rapid deployment for a business environment.
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Several hundred employees use Adobe Connect in my company on a daily basis for meetings and trainings in all areas. Human resources, marketing, operations and strategy represent the most regular users of Adobe Connect. Team and project meetings occur daily within all areas and Human Resources schedules multiple training sessions, with at least one running almost every week.
  • Team/Divisional meetings
  • Project meetings
  • Training sessions (New-hire and current employees)
  • Enterprise-wide training solutions
  • Train the trainer sessions for new courses
  • Software and billing system tutorials
  • Recorded webinars for employees and vendors
  • Global training sessions
  • Recorded webinars for assessment of training
  • Assistance with software questions and issues
Given our recent success with Adobe Connect in deploying enterprise-wide training solutions and our subsequent investment in on-boarding designers and facilitators to deploy additional projects using it, I can see no reason we would not renew or change to another provider at this time. While Adobe Connect is a sophisticated solution, the learning curve is not nearly as steep comparable to other products, which has helped us quickly expand our use of it across the company.
  • Screen and file sharing
  • Various pods, such as Chat, Poll, Notes and Files
  • Creating and switching between several layouts in one room
  • Breakout Rooms require more attention and preparation than other features
  • Some time delay when participants share screen
  • Larger multimedia files such as videos take longer to load and display
Yes
I have used the Adobe Connect mobile app to join several meetings and classes as a participant. While the mobile interface allows you to join and follow along, it does not enable all the features of the browser interface. I would only recommend using the app to follow along with a meeting or shorter training session. I would not recommend the mobile interface for longer sessions or to lead a meeting or class.
Score 7 out of 10
Vetted Review
Verified User
We use it to demo our financial products. Plus, I record sessions as a training resource to keep and review myself or to share with clients or colleagues. Most TR employees are using WebEx but I find it easier to use and start a meeting since the URL does not change. It allows me to do my job remotely w/o having to visit clients Face to Face.
  • Easy to launch a session.
  • Easy to link my Meet Me tele conf to the room to record.
  • Easy to share documents using File share.
  • Sometime the quality when sharing my screen resolution is too small or blurry.
  • There seems to be some black space when I share so needs to be able to better maximize the screen to fit.
  • Audio editing is not very useful. It needs to have better capabilities to trim audio and make it seemless to the listener.
The Add-in works differently with my Google Chrome vs/ IE internet settings. So depending on the browser they might be some issues.
  • Saved money on travel
  • Able to train multiple people at once so saved time.
  • Consistantcy. If I sent a client my URL he/she can use the same one next time. So, less confusion when sending the invite to the room.
  • It is customizable; the screens can be moved around to fit your needs.
  • Hyperlinks are dynamic on the screen so a client can just on the screen to access the data.
Adobe's maid advantage over WebEx is having a prebuilt room and the same URL. So, if I have to reschedule or cancel a meeting, when I re send the invite the link is the same. With WebEx, if you launch a room you cannot reuse it.
I'm use to it and do not want to change. I think that overtime if the product improves the screen resolutions, it would be perfect.
100
Client Trainers and Sales
1
Maybe 1 person but not sure if they are still around.
  • Sales
  • Training
  • Internal meetings
  • Share recordings with clients
  • Share recordings with internal users
  • Play games
  • Webcasts
  • scheduled events
Yes
WebEx. We wanted to try something different.
  • Price
  • Vendor Reputation
We wanted a modern product with more customization abilities.
I would not.
  • Vendor implemented
Change management was a major issue with the implementation
It got mixed reviews because some users had issues with it crashing too often. Due to internal internet issues probably.
  • Crashing
  • Internet ssues
  • Learning curve
I liked it.
No
It's up to management to pay for premium.
No isues and any issues seems to get resolved.
No
I had someone in support who was a Adobe Connect project manager do some testing for me before a big event to make sure everything was working correct after a system glitch stopped a previous session. Her name was Tracy Seibel Benson.
  • It is customizable; the screens can be moved around to fit your needs.
  • Hyperlinks are dynamic on the screen so a client can just on the screen to access the data.
  • Recording the session
  • Setting up the audio
  • getting clients to do the add-in....it sometimes kicks them out and they have to relaunch the meeting.
  • Sharing control of your screen.
No
It allows me to do my job remotely w/o having to visit clients Face to Face.
Gordon Lam | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Adobe Connect is being used sporadically but globally throughout the organization. It is primarily used as a training delivery platform to supplement MS Lync. It addresses the need for a more robust set of features for delivering virtual training than are offered with Lync.
  • It works without any special install or plugin as all machines have flash already installed
  • The interface is intuitive
  • You can set up multiple layouts in advance, switch between them as needed, and they remain until you re-launch the software
  • You can run into system lag issues when multiple users are using the markup tools
  • Some file types must be converted before they can be uploaded for sharing and markup
  • It can be glitchy
It is an excellent tool for both ad hoc meetings as well as virtual training sessions. But recording sessions for later playback is difficult and often requires either special teleconference setup, and/or an add-on from adobe that has an additional cost.
  • It is easier for our Subject Matter Experts to use right out of the box
  • It has increased the recognition of how effetcive virtual training can be
It is the easiest to use of all the major players
It simply does what we need it to do
100
All functions across the organization from HR/Training for virtual classroom delivery, to the home office and field for interactive meetings.
5
There is a small technical team that support the installation and software and several others across the training group that support end users on how to use the tool and best practices
  • Interactive training
  • Video conferences
  • Meetings and webinars
  • End users share their desktop for software troubleshooting
  • We plan to integrate it more fully with our LMS
Yes
MS LiveMeeting as that was being decomissioned
  • Product Usability
  • Prior Experience with the Product
It is easy to use and requires no plugin for attendees.
I would get a better understanding of how to integrate our teleconference services to make it easier for us to record sessions as well as use the breakout room functionality.
  • Don't know
Change management was minimal
  • Who would support it?
  • Some areas of the firm had access issues
Partner with IT, the learning group, and the phone conference people to ensure the right options are in place.
No
We handle it internally
They take care of issue when they arise, better than some vendors, not as good as others.
We had a scale issue where we had excessive attendees at a session beyond our contract and we were able to get same day support to cover us.
  • content sharing
  • markup
  • video
  • mutliple whiteboarding
  • breakout rooms
Yes
Not bad, but if its on a phone the interface is not very intuitive
It's the easiest to use of all the major players in this space
Alicia Lichoulas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Adobe Connect is being used as the leading web conferencing system for "external" virtual presentations. We use it in my department regularly for webinar presentations.
  • ease of use for participants
  • audio integration
  • screen sharing
  • document sharing
  • polling
  • registration
  • audio integration with videos
A determinant in whether or not to use Adobe Connect is how large their audience is. A normal host license for AC (as far as I understand it) holds 100 participants. In order to figure out if a different platform is needed, you should understand the limitations of your host license. Ask the presenter what they'd like to do- what is the end result and objectives of their presentation to determine if AC is the best platform to use,
  • ease of connecting with off-site staff members
  • easy to share and edit documetns together
  • Blackboard,GoToMeeting
I have not used other platforms regularly, but I've tried to use Blackboard and GoTo Meeting, and many of the features are the same as Adobe Connect.
it is what my team is familiar with and it meets our needs.
  • signing in
  • creating a new meeting room
  • registration
Yes
I love adobe connect software. I'ts so easy to use and after the first time of people using it, they seem to really get comfortable with the interface.
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