Adobe Connect Reviews

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321 Ratings
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Score 7.6 out of 100

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Reviews (1-25 of 60)

Shannon Davis | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Much more cost-efficient than international conference calls.
  • Allowed remote teams to connect and collaborate in ways that are impossible over email.
  • Enhanced our ability to share our work with partners and external colleagues.
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Nathan Roberts | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Return on Investment

  • This platform has saved us millions of dollars in travel costs over the years.
  • It has saved us thousands of hours of time as we only have to conduct training sessions once and then post the recordings. No more traveling and conducting multiple sessions around our state.
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Christopher Power | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Return on Investment

  • Positive ROI of course! Overall, the platform reduces the need for human resources meetings when hiring new people. Reducing time to train new employees through Adobe Connect allows you to use your human capital more efficiently.
  • Another positive ROI is that it is bundled into our Adobe Suite. Being able to use the same company for the licenses reduces the overhead cost associated with the platform.
  • One financial benefit that impacts us the most is the large number of personnel that use the platforms. With hundreds of computers hooked up to the network with varying licenses and log-ins, the cost is cheaper.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Because of the virtual breakout sessions, people have to pay attention a bit more so the ROI is on knowledge
  • Better participation during the sessions
  • Increase in attendance because people actually like to show up and to exhange with their peers
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Doreen Giles | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
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Return on Investment

  • Provided a convenient space to bring people together for training and saved on resources to orchestrate training at a physical location.
  • Disappointed with flexibility and adaptability for use with different platforms such as iPhone, Android, etc.
  • Flexible pricing. There are cheaper options out there which is why I am currently exploring other tools for training.
  • Not as user friendly as I would like to figure out permissions, etc.
  • Availability of recordings for download for additional use is time consuming and inconvenient. To download, you need to replay the entire recording.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Save on time - our instructors and people that use the platform can teach more classes and more often than in-person training and time traveling.
  • We cut down on spending. When we offer training using Connect - we do not have to spend on meals, hard copy materials, and reserving a venue to deliver training.
  • We increase our training sales significantly but offering Connect as an alternative - any unforeseen cancellations to a public class can result in transferring to a remote online Connected class.
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Anonymous | TrustRadius Reviewer
May 02, 2019

A way to connect

Score 6 out of 10
Vetted Review
Verified User
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Return on Investment

  • Access to information.
  • Ability to connect with other agencies.
  • Ability to share information.
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Alexander Palma Ibarra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Adobe Connect has improved the way we communicate inside and outside the company, both with employees as suppliers and external customers.
  • Adobe Connect has improved the way to share information to my collaborators, has a wide acceptance of formats or files.
  • To have an excellent performance in the use of Adobe Connect, the company must have robust and good quality computing equipment to maximize the experience and comfort offered by this application, which generates a costly investment in the IT area.
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Martín Stricker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Lots of saving because of switching from in-person meetings to the virtual classroom, so our remote team members don't have to travel.
  • Great tool in our case for marketing campaigns, using it to focus on certain products and inviting opinion leaders to an online presentation.
  • Faster and more efficient training will improve productivity and achievement of scheduled objectives.
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Shauna Stermer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • On a positive note, I believe this has increased the scores of agents in a way that is influential and it shows. Getting immediate answers for problems plaguing our agents is first and foremost in making sure that we are not only addressing the vendors needs, but the customer's as well. We have used other platforms in the past. This has a far better impact on our overall numbers, I believe, as well as employee success and confidence.
  • Negative impacts by employees and affecting overall numbers in the company may be attributed to the lag or "boot" when agents are removed from the room without warning. This can cause confidence of agents to plummet and leave them without any support.
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Anissa Harris | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Adobe is a communication platform that has benefited us as it allows us to "transact" our meetings. Without it or a similar platform, we could not host our meetings at all.
  • Adobe requires many manual steps to share a webinar or something from the archive. The process is cumbersome for the user and could be improved.
  • In our organization, the leadership roles change sometimes annually. There has been an issue with the NAME on the account being "married" to the original user rather than to the organization. This fact is problematic as it reflects a person at login that is no longer with the organization. It is also difficult to change admin settings for leadership changes. In an ever-moving organization, we would like these features improved without compromising security.
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Zach Wasson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Provided a larger platform for us to expand our training nationally. Regardless of location, we've been able to provide L&D resources to every level of the company.
  • The easy user interface has allowed us to provide accounts for multiple departments bringing their meetings together nationwide with video and presentations, rather than just a conference call.
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Feature Scorecard Summary

High quality audio (35)
8.0
High quality video (34)
7.8
Low bandwidth requirements (29)
6.8
Mobile support (22)
7.0
Desktop sharing (35)
8.6
Whiteboards (27)
8.7
Calendar integration (19)
7.8
Meeting initiation (30)
8.0
Integrates with social media (15)
6.3
Record meetings / events (32)
8.4
Slideshows (25)
8.8
Live chat (36)
8.9
Audience polling (29)
8.9
Q&A (26)
8.8
User authentication (29)
8.3
Participant roles & permissions (32)
8.5
Confidential attendee list (22)
8.2

About Adobe Connect

Adobe Connect is a web conferencing platform that provides standard features like video, audio, screen-sharing, polls, chat, Q&A, and document transfers, as well as the ability for users to create presentations, online training materials, and learning modules.

The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs. Some extensions that are available include, but are not limited to, Closed Captioning support, Word Cloud (for visualizing live discussions), and MP3 player for adding music to users’ meeting rooms.

Users can create or style their own meeting room layouts which can be saved. They can also add multiple chat pods, polls, quizzes, simulations, breakout rooms, HD video, and games to make meetings and online conferencing more interactive. Additionally, Adobe Connect allows for presenters and hosts to utilize a “virtual backstage” to chat and collaborate outside of the main meeting or conference. It also allows for users to go into a “preparation mode” to make adjustments right before or during a session.



Pricing for Adobe Connect Meetings ranges from $50/mo up to $370/mo. Additional webinar capabilities through Adobe Connect Webinar ranges $140/mo to $580/mo, from a webinar with 100 participants to one with up to 1000 participants.



Categories:  Webinar,  Web Conferencing

Adobe Connect Competitors

Adobe Connect Technical Details

Operating Systems: Unspecified
Mobile Application:No