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Adobe Experience Manager

Adobe Experience Manager

Overview

What is Adobe Experience Manager?

Adobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Role-based user permissions (38)
    8.4
    84%
  • Mobile optimization / responsive design (35)
    7.8
    78%
  • Page templates (37)
    7.6
    76%
  • Bulk management (36)
    7.1
    71%

Reviewer Pros & Cons

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Video Reviews

12 videos

Adobe Experience Manager User Review | Near Perfect Maintaining Sites
10:40
Adobe Experience Manager Review | Quick Implementation that Saves Time
05:23
Enables People to Create - Adobe Experience Manager User Review
04:59
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.4
Avg 7.9

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8
Avg 7.9

Web Content Creation

Features that support the creation of website content.

7.5
Avg 7.5

Web Content Management

Features for managing website content

7.3
Avg 7.0
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Product Details

What is Adobe Experience Manager?

Adobe Experience Manager, part of Adobe Experience Cloud, combines digital asset management with the power of a content management system.

Adobe Experience Manager Sites is an AI-powered content management system built on a scalable, agile, and secure cloud-native foundation for creating and managing digital experiences across web, mobile, and emerging channels. Users can create content and manage updates with re-usable Content and Experience Fragments and deliver content using template-driven page authoring or a headless approach with GraphQL. Interactive WYSIWYG authoring of React- and Angular-based single-page applications (SPAs) is available using the JavaScript SDK. Experience Manager as a Cloud Service eliminates the need for version upgrades and scales within seconds to handle high traffic with guaranteed uptime SLAs of up to 99.99%.

Adobe Experience Manager Assets is a cloud-native digital asset management (DAM) system that enables the management of thousands of assets to create, manage, deliver, and optimize personalized experiences at scale. Users can create and share asset collections and connect to the DAM from within Creative Cloud apps using Adobe Asset Link. Assets uses AI and machine learning to automatically tag, crop, and manipulate images and video. It also offers rich media delivery, technology that automates the creation of unlimited variations of rich media from a single piece of content for various devices and bandwidths.

Additional Adobe Experience Manager applications that integrate with Experience Manager Sites and Experience Manager include Experience Manager Forms for responsive forms creation and Experience Manager Screens for digital signage.

Adobe Experience Manager Videos

Adobe Experience Manager Competitors

Adobe Experience Manager Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Adobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and delivering marketing content.

Salesforce CMS, Acquia Digital Experience Platform, and Contentful are common alternatives for Adobe Experience Manager.

Reviewers rate Role-based user permissions highest, with a score of 8.4.

The most common users of Adobe Experience Manager are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(287)

Attribute Ratings

Reviews

(1-2 of 2)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Adobe CQ is used by the entire organization for document reference and employee information and interaction.
  • Handles huge content
  • Well managed content management system, easy to create and use custom templates and components.
  • User friendly interface for authors and developers.
  • Huge support with responsible mutimedia implementation
  • Out of the box (OOTB) component customization should be more versatile. Many time extending/overlaying components are faster but tweaking OOTB components are cumbersome due to the way the jsps and code is handled.
  • Can increase performance with huge content.
Adobe CQ is a very good product for huge content and fast changing content.
Digital Experience Platform
N/A
N/A
Web Content Creation (7)
71.42857142857143%
7.1
Code quality / cleanliness
40%
4.0
Admin section
90%
9.0
Page templates
100%
10.0
Library of website themes
40%
4.0
Mobile optimization / responsive design
90%
9.0
Publishing workflow
70%
7.0
Form generator
70%
7.0
Web Content Management (5)
76%
7.6
Content taxonomy
80%
8.0
SEO support
60%
6.0
Bulk management
70%
7.0
Availability / breadth of extensions
90%
9.0
Community / comment management
80%
8.0
Customer experience management
N/A
N/A
Results and Analysis
N/A
N/A
Platform & Infrastructure (2)
80%
8.0
API
90%
9.0
Internationalization / multi-language
70%
7.0
Security (1)
90%
9.0
Role-based user permissions
90%
9.0
  • Better customer service
  • Better usuability
Developer
More than 10,000 pages
Yes
IBM WCM
  • Product Features
  • Product Usability
  • Third-party Reviews
Good product
  • Implemented in-house
  • Professional services company
Siteworx
Yes
Each modules of the website where grouped together to form a realease
Change management was a minor issue with the implementation
Complicated functionalities can be simplified and modulized.
  • Careless implementation decision from the professional service leading to challenges in the implementation of the product.
  • Work style of the professional service that leads to gap in the project.
No
Vagner Polund | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Since I work at a agency named Axis41 I have worked extensively with the product. It was formally known as CQ but has since been rebranded as AEM. Initially CQ started as a enterprise level CMS (Content Management System). Since then Adobe has integrated many different solutions into AEM. It excels at managing web content for large scale enterprise websites. It has many web content management facets as well such as: Personalization, Digital Asset Management, Analytics, and many other solutions on the way.
  • Manages web content with an intuitive WYSIWYG authoring experience.
  • Manages Digital Assets used by your website such as images, audio, documents, etc.
  • Creates an simple easy to use experience to generate web content. Centers all web content generation around the author.
  • A lot of the OOB (Out Of the Box) components are still a little buggy and not fully ready to go without some minor tweaks.
  • Since the software was acquired not too long ago by Adobe, a lot of Adobe integrated solutions are not fully baked yet. That is getting better with time.
Adobe is an enterprise level software that is best suited for large amounts of web content. The entire web management experience is engineered around the author. It is a large solution with many capabilities readily available to you out of the box.
  • Easier authoring experience for web management
  • Easy management of digital assets and other web content
  • Amazing server side caching strategy and invalidation
Much simpler than SharePoint and by far much easier to develop as well. Getting a unique look and feel into a SharePoint is like pulling teeth compared to Adobe Experience Manager. I also felt that the authoring experience was simpler and easier in Adobe Experience Manager as well. If I had the choice between the two, I would definitely choose AEM.
  • Implemented in-house
Yes
The first phase was a primary focused on the engineering the page templates and basic components that authors would use to edit simple content.
The second phase focused on more complex components and current component enhancements.
  • How can I Migrate content from a Relational Database CMS (like Drupal) into AEM?
  • How can I integrate information from a SOAP service into my web content?
  • How can I import content from html files into AEM and automatically create author-able content from static html files.
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint.
  • Author content directly on a web page. Their WYSIWYG interface is very intuitive and simple to use.
  • Manage Digital content such as pictures, music, and movies that is used by my web pages
  • Publish new content fast and keep all live web content up to date.
  • Workflow implementation such as making an approval processes. They are a bit clunky and don't always function well
  • Redirects and vanity URLs can turn into a harry mess if you have too many
  • Creating newsletters are frustrating since the OOB newsletter are buggy
Yes
The new touch UI allows you to author content from any mobile device with relative ease. Before in 5.6 you did not have the capability to author content from an iPad. Now with the new Coral UI interface, everything is a simple touch. The main drawback comes from widgets that have large editing dialogs. If a widget has a editing dialog that has too many configuration options, it is very difficult to see in the dialog. You have to scroll through the dialog to see all the options. This can be frustrating if your on a cell phone.
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
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