Adobe PhotoShop

The stability of this software is top notch. In all the years I have used it, I never had to call technical support. It has definitely stood the test of time, even when large updates were rolled out. Even as a beginner, I never had any issues.

While I never contacted Adobe directly, there is so much content out there in the form of YouTube videos, Lynda/LinkedIn learning that almost any issue, including bugs, can be worked around (and this method is generally faster as there's no turnaround time involved).

I based my rating of 10 to it's benefits, functionality and uses. Since then Adobe Photoshop has been very updated, they update base on the market needs. They innovate base on the needs and wants of the market, they always update their software and the application versions.

The customer's services are outstanding! However, sometimes they take a long time in response to customers' question and inquiry about the product which causes frustration for some users.

I have never used the support directly, but I have used the Adobe forum, where Adobe employees have always solved my problems.