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Adobe Target

Score8.4 out of 10

207 Reviews and Ratings

What is Adobe Target?

Adobe Test and Target is an A/B, multi-variate testing platform which Adobe acquired as part of the Omniture platform in 2009. It is now part of the Adobe Marketing Cloud. It offers tight integration with Adobe analytics and content management products.

Top Performing Features

  • a/b experiment testing

    Create and test variations of a website, changing site elements such as headlines, CTAs, images, page design and layout, technical SEO changes, and new feature additions and collect statistical results of each variation’s conversion rates or other metrics.

    Category average: 8.9

  • Website personalization

    Ability to optimize user experience for individual site visitors based on certain characteristics and past actions (e.g. past purchases, geolocation, demographics, device type, referral source, etc..). An example of this is product and/or content recommendations based on visitor characteristics.

    Category average: 8.4

  • Scroll maps

    Scroll maps display how far down the page users scroll.

    Category average: 8.6

Areas for Improvement

  • Dynamic experiment activation

    Ability to activate an experiment after the page’s initial load based on a set of conditions (e.g. if the visitor takes certain actions).

    Category average: 8

  • Experiments results dashboard

    Provides users with a dashboard displaying test results for all live tests. Some products may also include test result histories accessible from the dashboard.

    Category average: 8.5

  • Advanced code editor

    Allows users to create and edit experiments with HTML, CSS, JS.

    Category average: 8

Stay on target

Use Cases and Deployment Scope

We utilize Adobe Target for AEM personalization at a small scale, but primarily use it to A/B test experiences to decide the best path forward.

Pros

  • Personlaization
  • User a/b testing

Cons

  • While it does serve up unified experiences for A/B testing. It also doesn't understand intent. Would the user navigate the same way no matter the experience. Including AI to help understand not only selection and experience but help analyze data for time spent on tasks.

Return on Investment

  • While it can be expensive getting real world feedback is highly important
  • Allowing Target to be almost set it and forget is highly useful. Know you can set duration and allow Target to make educated analysis

Usability

Other Software Used

Adobe Experience Manager, Adobe Marketo Engage, Adobe PhotoShop

Adobe Target

Use Cases and Deployment Scope

Adobe Target has been really beneficial as it helps one visually create and manage A/B tests and rules-based targeting activities. It offers a simplified implementation strategy for our digital platforms and is effective as it manages all communication, offers automated personalization and provides recommendations about services. It helps to share data and results with ease.

Pros

  • Data results
  • Collaboration
  • Improved conversion rates
  • Tracking responses

Cons

  • Refined search
  • Understanding Platform
  • Reporting

Return on Investment

  • Effective Lead tracking
  • Conversions
  • Opportunities

Usability

Alternatives Considered

Optimizely Commerce Connect and Salesforce CMS

Other Software Used

Optimizely Content Management System, Salesforce CMS, Insider Growth Management Platform (GMP)

Adobe Target Review

Use Cases and Deployment Scope

My team uses Adobe Target for tagging and experimentation for secure login and the mobile app. We have many use cases across that are used to track and test user experiences for our product teams. We provide tagging strategy for application developers to track components within pages. We complete ~20+ tagging and experiments per month.

Pros

  • A/B testing
  • Click tracking and component tagging
  • Integration with other Adobe tools

Cons

  • Manage timeouts
  • Latency issues
  • Exeperiments across SDK & nonweb SDK pages

Return on Investment

  • Allows testing of experiences to understand client behavior
  • Campaigns have increased additional cashflow for new products

Usability

Adobe Target allows to make decisions that impact in the funnel.

Use Cases and Deployment Scope

I use Adobe Target for personalization and AB testing We deliver personalized content trough target based on the profile of the costumer and the audience, we work with Adobe Target and Adobe Analytics to deliver this experiences.

Pros

  • AB Testing
  • Personalized Banners
  • Change colors of landing pages

Cons

  • More use cases for WebSite that doesn't have e-commerce.

Return on Investment

  • It allows to make decisions that impact in the funnel.
  • We optimize and improve the conversion in A 25%

Usability

Alternatives Considered

Adobe Marketo Engage and Adobe Analytics

Other Software Used

Adobe Marketo Engage, Adobe Analytics

Adobe Target is an effective when it works but is currently a buggy mess with severely reduced functionality.

Use Cases and Deployment Scope

Adobe Target is important for our organization and theoretically enables us to more easily run A/B tests and carry out personalization on a number of our sites. Target also enables us to run these tests and personalizations with less, if any, developer support, allowing us to quickly iterate on new ideas

Pros

  • Enables A/B testing through a visual editor
  • Integrate well with Adobe analytics for further analysis
  • Makes it easy to reuse certain experiences

Cons

  • New UI is extremely buggy
  • New UI has reduced functionality compared to the old UI with certain features completely missing
  • Customer support for Target is abysmal and takes extended periods of time to get any satisfactory support

Return on Investment

  • Allows us to quickly iterate on new experiences with minimal uplift
  • Removes some of the burden on web developers to create new experiences that haven't been proven
  • Consistently buggy experience and degraded functionality recently has severely impacted our ability to deliver value with this tool

Usability

Other Software Used

Adobe Analytics, ObservePoint, Adobe Workfront