Adobe XD

Once you have moved past the pencil-sketch phase, Adobe XD is a great tool to start to build things in the digital realm. It's great at building multiple versions that can be used for testing with users and stakeholders. Adobe XD can produce quality prototypes that are great for helping people to understand your ideas.

It does not have any kind of coding option so you cannot build any kind of functioning asset. I have not discovered a great way to export it to a development arena as of yet but more research might show this.

I have not had a need to connect with the Adobe XD support team as of yet, but from past experience when dealing with the other products, the support has been very very good, and I would have no reason to think that this product would be any different. There are a good number of training videos on the Adobe site for this product as well as on other social media sites so a quick search should let you find the answers in several different ways.

It's a good tool that is easy to use and fast to pick up.

Honestly, if everyone had Macbooks we would likely just purchase Sketch. XD is an okay tool for mockups and quick iteration, with interactive demo, but it's so different from other Adobe tools in how it works it might as well not be an Adobe product. We use it because some members have Windows machines and also because it's included in our Adobe suite. I wish it felt more like Photoshop and Illustrator.

As well, it sounds like some features will be spun out as ANOTHER upgrade when CC's price is already astronomical. That will likely be our breaking point if they paywall features we use.

Have not used support.

Would still prefer Sketch. If XD becomes more expensive we will evaluate a switch.

Many times in the past the needs of the users weren't necessarily conveyed properly to the application development team which resulted in a lot of unusable work. By having the requester utilize Adobe XD to create a mock up of the software with the intended functionality has been a very successful way of alleviating the aforementioned miscommunication issues.

We utilize many of the applications in the Adobe CC suite and our usage of this application came about simply because it was the one that was already paid for. Bearing that in mind we will definitely be renewing the software upon the expiration of the licensing. I am not sure if this is the solution we would go with were it not already included, we would have to evaluate all other options.

Implementation was a snap.

We have never used support for Adobe XD but I'm sure it would be as good as it is for the other Adobe Products.

Very easy to use even for novice software users. A lot of the functionality is ubiquitous among the different software applications so the learning curve is relatively small. The biggest limitation may be someone's creativity or lack of it. There are some functional limitations but my understanding is that reviews come out fast and furious.