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ADP Mobile Solutions

ADP Mobile Solutions

Overview

What is ADP Mobile Solutions?

ADP Mobile Solutions is a benefits administration tool for remote, tablet / mobile platform access to benefits, timesheets, and pay statements.

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Recent Reviews

Payroll Director

10 out of 10
April 20, 2021
Incentivized
We use ADP Mobile Solutions for employees to check their pay statements, tax statements, update their addresses, their direct deposit and …
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Works Well

8 out of 10
April 20, 2021
Incentivized
We use [ADP Mobile Solutions] for payroll and professional development tracking. It helps keep track of who has completed required PD and …
Continue reading
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Awards

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Pricing

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What is ADP Mobile Solutions?

ADP Mobile Solutions is a benefits administration tool for remote, tablet / mobile platform access to benefits, timesheets, and pay statements.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is ADP Mobile Solutions?

ADP Mobile Solutions Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ADP Mobile Solutions is a benefits administration tool for remote, tablet / mobile platform access to benefits, timesheets, and pay statements.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of ADP Mobile Solutions are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(91)

Attribute Ratings

Reviews

(1-18 of 18)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Mobile Solutions is being used by my organization for its employees to view their payslips. The breakdown within those payslips by tax, other deductions and which accounts the money is deposited to this application is also used to share tax documents like W-2. the application also provides comparisons between one pay period and other pay periods.
  • Mobile application is very fast.
  • Authentication is secure.
  • User interface is intuitive.
  • Better tools to recover password and credentials.
  • There is some scope for better user analytics.
  • There can be an additional features to download data in CSV or Excel.
ADP Mobile Solutions is well suited for employees that are dispersed in multiple cities, and countries. Accessing payslips and other documents on mobile phone is much more convenient for increasing number of employees. The tools and features available in the mobile interface that is based on the payslip data also helps users self-serve some of the questions that they may have about their payroll and payslips without having to reach out to their HR points of contact.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a user of ADP Mobile Solutions, I find value in the ability to access my pay statements and W2 documents from my mobile device. I often need to consult these documents for tax purposes, and also for proof-of-address such as trips to the DMV. Being able to access this information via a simple mobile interface is especially helpful when on-the-go.
  • Ability to access pay statements remotely.
  • Request vacation time from mobile device.
  • Check benefits information from the doctor's office.
  • Better integration with insurance carrier.
  • Export PDFs of benefits info.
  • More 3rd party integrations.
Being able to check payroll and HR documents from remote locations is especially important in today's pandemic environment. I've often found myself with the need to show documentation of address, employment, and health benefits, without having access to my work computer. This mobile app has saved me a lot of time and frustration.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ADP Mobile Solutions across the whole organization. It's great for quick access to ADP for our managers for timekeeping/PTO approvals, PTO requests by our team members, quick news updates, access to their benefits, and pay information.
  • PTO approvals/denials by management
  • PTO requests
  • Pay tracking
  • Benefits updates/verification
  • Quick news updates
  • Easier notification management
Our managers love to use it over the weekend to complete incoming PTO requests and schedule changes for their teams. Our team members dislike the "spammy" notifications going off if an update is made to the What's New section. However, our team members do appreciate the ability to check their pay stubs and benefits quickly, request PTO, and schedule changes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ADP Mobile Solutions is used across our entire organization so that employees have access to timesheets and pay statements at their fingertips. The mobile timekeeping aspect is also invaluable to our employees who do not work in a fixed office location. Our managers also use this solution to review their employees' time and manage schedules.
  • Timekeeping on the go.
  • Instant access to pay statements.
  • Mobile access for managers to review schedules and timecards.
  • More functionality for HR Practitioners to make changes to employees.
ADP Mobile Solutions is well suited for employees to access their pay statements and timecards at any time. Our industry has a lot of employees who work in the field, away from a traditional office with internet and computer access, so the ability to clock in and out, review their timesheets, and access their pay statements via mobile app is invaluable. Even our non-field employees use the solution and seem to prefer it to checking their information on a computer. The mobile app does have its limitations and isn't really meant for practitioners to use on-the-go as you cannot make certain changes to employee profiles via the app.
April 20, 2021

Payroll Director

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ADP Mobile Solutions for employees to check their pay statements, tax statements, update their addresses, their direct deposit and tax withholdings. Also we use the system for time entries for any time off requests, as for managers they can use it to approve time off requests sent by their employees.
  • Security
  • Ease of use
  • Time entry could be easier
You can use it to download pay statements and tax statements in your palm. When you need to access those information right away, like you are in a car dealership or bank for applying for a mortgage, you can download them and electronically send them right away as you process your paperwork.
Alan Bloxham | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We used this software as our shift, time tracking software, as well as the payroll software for our company. It was a costly software that had great security and privacy features with a professional setup, but it wasn't worth the price for our little company. I recommend this software for larger corporations.
  • Personal security with monthly password resets.
  • Great breakdown of future payments.
  • Easy Clock in / Clock Out feature button.
  • The option to not reset the password monthly would be nice.
  • Finding W2's is a little tricky.
ADP Mobile Solutions is not a great solution for smaller companies as the cost per employee is hard to overcome. At a greater scale it makes more sense to use it.
April 20, 2021

Works Well

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use [ADP Mobile Solutions] for payroll and professional development tracking. It helps keep track of who has completed required PD and other certifications.
  • Tracks payroll hours
  • Reminds users of tasks
  • Digital copy or payroll docs
  • Tax e filing compatible
  • Trouble navigating the message center from a mobile device
ADP [Mobile Solutions] is a great payroll solution that helps employees record and look up their hours. I wish it had the ability for employees to request edits from supervisors if they forget to clock in.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use [ADP Mobile Solutions] across our whole organization. It helps with employees asking me for a copy of their paystub or their w2's. Also it's nice because they can request time off via the app instead of sending an email to their managers or payroll department and they don't have to be at work to access this information.
  • Time off
  • Pay Stubs
  • Access to w2's
  • None at this time
[ADP Mobile Solutions is] appropriate for when your at home and you need to request time off. It's also nice to see your benefits that you elected and be able to do open enrollment for benefits via the app. They can see their paystubs and their W2's and your able to print or email those documents to yourself.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We've implemented ADP Mobile Solutions over a month ago. I have to say, its simplicity is what I love the most. There is not a lot of fluff or irrelevant information. It reminds me of Google when it first came out. We didn't receive any training for it but honestly, it was not needed. Finally, a payroll solution app that I don't get lost in.
  • I love the basic login functionality. Other apps make you type in your username, password and then some additional information like what is your first pets name. For this - once I pull up the App my username is already there and I just need to add in my password. It only saves a few minutes but sometimes that is the difference between signing in and doing it on a desktop later.
  • I also love the basic text. For other mobile apps the verbiage they use was their own. I'm not sure if they were trying to be fancy but ADP uses basic terms for the information it shows. To me it made my first few uses of it super simple.
  • Reporting is really good. It shows graphs for how I was paid and if I click on a graph it gives more detail. Just really smooth. It makes you feel like they really paid attention to the user experience and didn't over complicate things.
  • I haven't seen any negatives. Since its been so easy to use I do login a lot and do look at more information than I usually would in my payroll app and so far nothing has been a negative.
Simplicity, simplicity, simplicity. Most people when they get paid want to see some basic information. It sounds simple but most other mobile apps have over complicated things. ADP hasn't. I don't have to worry about annoying login or difficult to find information.
Tyler Osteen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Many of our associates have the benefit of reviewing their payroll records (and more) via the comfort of the ADP Mobile App. We have also piloted a new program where some associates clock in/out through the app. It is a very seamless experience and love the design. It also has face ID (for apple users).
  • Easy to login
  • Easy user experience
  • Easy to download paystubs
  • Needs an easier adoption kit
  • The ability for admins to review dashboards
I think the ADP Mobile Solutions product is an awesome product for the myADP platform. It is easy to use. For our hourly associates that clock in/out via the mobile device - it works well. It was a little challenging getting it all set-up to use like that. But all in all it does offer a pretty seamless experience for the end-users.
Charlotte Eddy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
75% of all employees utilize ADP for payroll. Everyone in my department uses the ADP Mobile Solutions application as it gives you flexibility wherever you are to access your information.
  • Access to clock in - several times, we have had computer issues with the internet being down. The ability to clock in off the mobile app has been an enormous benefit.
  • Ability to access payment information without having to be at your desk - which I just used last night while cooking dinner.
  • The ability to view your password when you enter it would be helpful. Too many times, a typo causes issues, and you can't see what you typed.
Love the flexibility of the ADP Mobile Solutions app, can take a vacation or be out of the office and be able to still approve time-off for the team.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ADP Mobile Solutions is used across my organization, three retail business locations, for payroll processing and associated tax filings. It provides a user friendly interface that facilitates accurate and efficient payroll and ensuring legal compliance with state and federal employment regulations. I've also utilizes ADP's more comprehensive HR services to establish strong HR practices and procedures for a small business. ADP is cost effective and a great value for the price.
  • ADP does a great job of handling all tax filings, which removes a lot of complexity and headache for the business owner.
  • ADP has great reporting functions to facilitate analysis around labor costs.
  • The "employee access" function allows employees to directly view their pay stubs, or tax statements, update changes in personal information like address or direct deposit info, which cuts down on admin work for business owner and improves accuracy of employee records.
  • ADP's HR products could be more affordable for small businesses. The quality of the products is good. With enough employees the value they provide makes sense, but with fewer employees, it's more than you need and the price isn't justified.
  • ADP Time and Attendance was not able to be customized to the operations of my company. With retail locations organized under separate legal entities, but sharing employees across locations, the product was not setup to accommodate this to accurately track employees hours without double-paying or causing confusion.
ADP Mobile Solutions is a fabulous product for a small business. Great value at a reasonable price. It saves a tremendous amount of time spent on admin work related to payroll, tax filings, etc. It also saves money by ensuring you are compliant with tax filings. Whenever there has been some issue raised by a tax authority in regards to taxes filed, their tax department does a great job of handling it and providing the needed documentation to rectify the situation. They also do a great job of staying up to date as your particular business tax filing requirements change. ADP has hands down the best (human provided) customer service I have experienced, anywhere. When you call their customer support, your call is ALWAYS answered quickly and the customer service representative has ALWAYS been knowledgeable, well trained and been able to directly address my problem with flawless documentation and follow up. Every time I interact with their customer service I am amazed at the quality of the support provided. I've never experienced better, more reliable and consistent customer service. I don't know how they do it. They are masters at training their people.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ADP mobile is an option for all employees to access their benefits and pay data. It allows the employee to quickly review their pay stub and tax documents that are needed throughout the year. Considering our company recommends direct deposit to all employees, this is often the only time the end-user even sees their pay stub.
  • Easy to use interface for accessing personnel information.
  • Access to the employee directory, including the organizational chart with contact information.
  • Allows for access to company updates through news feeds and tasks associated with users.
  • Honestly, for the end-user, the app really has little to no missing features. I actually just looked around the app again to try to find something that might be missing or confusing, and everything is really straightforward.
The mobile app is very well suited for people who want to review their pay stubs and take a quick look at their benefits. Documents can be downloaded directly from the app, including w2 forms and tax documents, directly into your cloud storage. Benefit enrollments are actually very easy on the application too and frankly work better than the website.

It may be less appropriate for people who want more documentation through certain enrollment processes and surrounding their payroll information. The app is great and provides much of the information needed, but the website is going to be the best place to see everything at once.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Currently, ADP Mobile Solutions is being used globally in our company for employees to check their direct deposits on payday, leave time balances, pay stubs, taxes, and deductions. We plan in the near future to be upgrading our systems to allow employees to see their schedules, request time off and shift swap with other employees.
  • Futuristic look.
  • Intuitive.
  • Mapping out pay stubs, pie chart for gross pay, percentage of taxes, percentage of deductions, etc.
  • More interactive.
  • A chat for help topics. I have personally never been trained on the APP professionally, so I am unable to answer questions if there seems to be something incorrect.
  • More training on the functionality of the app.
The app is well suited for on the go access for our employees to see their paystubs and to be able to make better, informed decisions while out and about, living their life. Employees have used this info to make changes to their federal tax withholdings, direct deposit accounts, employee benefit deductions and the like.
December 13, 2018

Great Payroll Detailer

Score 7 out of 10
Vetted Review
Verified User
Incentivized
The software is being used across the organization to view pay statements and manage tax forms. The program lets employees view a breakdown of their pay and easily download and print W2s or other forms an employee might need. Other features that ADP is capable of, like PTO, our organization uses another software for.
  • Easy to use mobile app
  • Ability to view pay statements
  • Ability to view and download necessary pay and tax documents
  • Application is very slow
  • Have had issues with app crashing/errors
  • Wish there was a feature to compare different paychecks or project future paychecks
Since my company only uses the payroll features from ADP, I can only speak to those. I haven't had any issues with viewing pay statements and breakdowns, and I really like how there's a feature to hide the numbers when viewing your pay information, in case you don't want others near your screen seeing that information. This being said, I don't think it makes sense for a company to have different software for payroll, PTO, etc, which is what our company currently does. Since ADP allows you to have multiple features on this platform, I would recommend it for consolidating all "HR Type" features like this in one place.
December 09, 2018

ADP is great

Score 9 out of 10
Vetted Review
Verified User
Incentivized
ADP mobile solutions is being used across the entire organization. It is being used to announce newly hired employees. It is also being used to announce the transitions of employees when they leave the organization. It is used to select health, dental, vision, and other benefits from the company's benefits plan. It also provides access to employees' pay and benefit information as well as PTO tracking.
  • The mobile app is easy to use.
  • The ability to find my own information quickly is great.
  • I like the fact that I can review my own benefits and PTO balance.
  • The password requirements are onerous.
  • It takes awhile for the UI to load.
  • I'd like to see favorites added to the selection bar. There are normally only one or two items I need to find quickly but there are several click-throughs.
ADP is easy for users to use and engage with. This ease of use allows individual team members the ability to self-serve while significantly reducing the need to engage with human resources staff in finding simple personal information. For instance, it is easy to find out how many hours of PTO I have remaining without pestering HR for administrative questions.
Yvette Calhoun | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Right now some people are allowed to use ADP mobile solutions to clock in and out. All employees have access to ADP mobile solutions to view and print their pay statements, W2's, 1095's. They may also request time off and view their benefits.
  • I am impressed with the layout of mobile solutions. It is very simple to read and use.
  • I am looking forward to giving our techs access to clock in and out as they complete jobs on their routes to give a more accurate view of time spent driving and time spent at a customer's location.
  • Giving employees mobile access to their own pay statements, W2's allows them to deal directly with loan-mortgage companies when applying for a loan or doing their taxes.
  • Since our company would like to use this tool for their techs, it would be nice if there was bar code reader (or something similar) so they tie their time card with our serv suite pest management technology.
  • I would like for the mobile app to give the individual the ability to send in address / phone number changes.
I think it is well suited as long as the locations where an employee is allowed to clock in and out are tightly monitored by job title to prevent persons from clocking in/out while on their commute or when they are absent.
September 23, 2014

ADP isn't Fine By Me!

Score 1 out of 10
Vetted Review
Verified User
Incentivized
ADP Mobile Solutions is being used to regulate our benefits and payroll, as we do not have a separate department for that.
  • Easy to Navigate
  • Important features do not load
  • Dates and deadlines not made clear
  • Upcoming information not made clear
ADP Mobile Solutions is well suited if you have no other option.
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