ADP Mobile Solutions

ADP Mobile Solutions

Score 8.3 out of 10
ADP Mobile Solutions

Overview

What is ADP Mobile Solutions?

ADP Mobile Solutions is a benefits administration tool for remote, tablet / mobile platform access to benefits, timesheets, and pay statements.
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Recent Reviews

Payroll Director

10 out of 10
April 20, 2021
We use ADP Mobile Solutions for employees to check their pay statements, tax statements, update their addresses, their direct deposit and …
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Works Well

8 out of 10
April 20, 2021
We use [ADP Mobile Solutions] for payroll and professional development tracking. It helps keep track of who has completed required PD and …
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Pricing

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What is ADP Mobile Solutions?

ADP Mobile Solutions is a benefits administration tool for remote, tablet / mobile platform access to benefits, timesheets, and pay statements.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is ADP Mobile Solutions?

ADP Mobile Solutions is a benefits administration tool for remote, tablet / mobile platform access to benefits, timesheets, and pay statements.

ADP Mobile Solutions Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ADP Mobile Solutions is a benefits administration tool for remote, tablet / mobile platform access to benefits, timesheets, and pay statements.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of ADP Mobile Solutions are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-18 of 18)
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Score 8 out of 10
Vetted Review
Verified User
ADP Mobile Solutions is well suited for employees that are dispersed in multiple cities, and countries. Accessing payslips and other documents on mobile phone is much more convenient for increasing number of employees. The tools and features available in the mobile interface that is based on the payslip data also helps users self-serve some of the questions that they may have about their payroll and payslips without having to reach out to their HR points of contact.
Score 10 out of 10
Vetted Review
Verified User
Being able to check payroll and HR documents from remote locations is especially important in today's pandemic environment. I've often found myself with the need to show documentation of address, employment, and health benefits, without having access to my work computer. This mobile app has saved me a lot of time and frustration.
Score 9 out of 10
Vetted Review
Verified User
Our managers love to use it over the weekend to complete incoming PTO requests and schedule changes for their teams. Our team members dislike the "spammy" notifications going off if an update is made to the What's New section. However, our team members do appreciate the ability to check their pay stubs and benefits quickly, request PTO, and schedule changes.
Score 9 out of 10
Vetted Review
Verified User
ADP Mobile Solutions is well suited for employees to access their pay statements and timecards at any time. Our industry has a lot of employees who work in the field, away from a traditional office with internet and computer access, so the ability to clock in and out, review their timesheets, and access their pay statements via mobile app is invaluable. Even our non-field employees use the solution and seem to prefer it to checking their information on a computer. The mobile app does have its limitations and isn't really meant for practitioners to use on-the-go as you cannot make certain changes to employee profiles via the app.
April 20, 2021

Payroll Director

Score 10 out of 10
Vetted Review
Verified User
You can use it to download pay statements and tax statements in your palm. When you need to access those information right away, like you are in a car dealership or bank for applying for a mortgage, you can download them and electronically send them right away as you process your paperwork.
April 20, 2021

Works Well

Score 8 out of 10
Vetted Review
Verified User
ADP [Mobile Solutions] is a great payroll solution that helps employees record and look up their hours. I wish it had the ability for employees to request edits from supervisors if they forget to clock in.
Score 10 out of 10
Vetted Review
Verified User
[ADP Mobile Solutions is] appropriate for when your at home and you need to request time off. It's also nice to see your benefits that you elected and be able to do open enrollment for benefits via the app. They can see their paystubs and their W2's and your able to print or email those documents to yourself.
Score 10 out of 10
Vetted Review
Verified User
Simplicity, simplicity, simplicity. Most people when they get paid want to see some basic information. It sounds simple but most other mobile apps have over complicated things. ADP hasn't. I don't have to worry about annoying login or difficult to find information.
Tyler Osteen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I think the ADP Mobile Solutions product is an awesome product for the myADP platform. It is easy to use. For our hourly associates that clock in/out via the mobile device - it works well. It was a little challenging getting it all set-up to use like that. But all in all it does offer a pretty seamless experience for the end-users.
Score 10 out of 10
Vetted Review
Verified User
ADP Mobile Solutions is a fabulous product for a small business. Great value at a reasonable price. It saves a tremendous amount of time spent on admin work related to payroll, tax filings, etc. It also saves money by ensuring you are compliant with tax filings. Whenever there has been some issue raised by a tax authority in regards to taxes filed, their tax department does a great job of handling it and providing the needed documentation to rectify the situation. They also do a great job of staying up to date as your particular business tax filing requirements change. ADP has hands down the best (human provided) customer service I have experienced, anywhere. When you call their customer support, your call is ALWAYS answered quickly and the customer service representative has ALWAYS been knowledgeable, well trained and been able to directly address my problem with flawless documentation and follow up. Every time I interact with their customer service I am amazed at the quality of the support provided. I've never experienced better, more reliable and consistent customer service. I don't know how they do it. They are masters at training their people.
Score 9 out of 10
Vetted Review
Verified User
The mobile app is very well suited for people who want to review their pay stubs and take a quick look at their benefits. Documents can be downloaded directly from the app, including w2 forms and tax documents, directly into your cloud storage. Benefit enrollments are actually very easy on the application too and frankly work better than the website.

It may be less appropriate for people who want more documentation through certain enrollment processes and surrounding their payroll information. The app is great and provides much of the information needed, but the website is going to be the best place to see everything at once.
Score 7 out of 10
Vetted Review
Verified User
The app is well suited for on the go access for our employees to see their paystubs and to be able to make better, informed decisions while out and about, living their life. Employees have used this info to make changes to their federal tax withholdings, direct deposit accounts, employee benefit deductions and the like.
December 13, 2018

Great Payroll Detailer

Score 7 out of 10
Vetted Review
Verified User
Since my company only uses the payroll features from ADP, I can only speak to those. I haven't had any issues with viewing pay statements and breakdowns, and I really like how there's a feature to hide the numbers when viewing your pay information, in case you don't want others near your screen seeing that information. This being said, I don't think it makes sense for a company to have different software for payroll, PTO, etc, which is what our company currently does. Since ADP allows you to have multiple features on this platform, I would recommend it for consolidating all "HR Type" features like this in one place.
December 09, 2018

ADP is great

Score 9 out of 10
Vetted Review
Verified User
ADP is easy for users to use and engage with. This ease of use allows individual team members the ability to self-serve while significantly reducing the need to engage with human resources staff in finding simple personal information. For instance, it is easy to find out how many hours of PTO I have remaining without pestering HR for administrative questions.
Yvette Calhoun | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I think it is well suited as long as the locations where an employee is allowed to clock in and out are tightly monitored by job title to prevent persons from clocking in/out while on their commute or when they are absent.
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