ADP Mobile Solutions Reviews

46 Ratings
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Score 8.2 out of 100

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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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The mobile app is very well suited for people who want to review their pay stubs and take a quick look at their benefits. Documents can be downloaded directly from the app, including w2 forms and tax documents, directly into your cloud storage. Benefit enrollments are actually very easy on the application too and frankly work better than the website.

It may be less appropriate for people who want more documentation through certain enrollment processes and surrounding their payroll information. The app is great and provides much of the information needed, but the website is going to be the best place to see everything at once.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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ADP Mobile Solutions is a fabulous product for a small business. Great value at a reasonable price. It saves a tremendous amount of time spent on admin work related to payroll, tax filings, etc. It also saves money by ensuring you are compliant with tax filings. Whenever there has been some issue raised by a tax authority in regards to taxes filed, their tax department does a great job of handling it and providing the needed documentation to rectify the situation. They also do a great job of staying up to date as your particular business tax filing requirements change. ADP has hands down the best (human provided) customer service I have experienced, anywhere. When you call their customer support, your call is ALWAYS answered quickly and the customer service representative has ALWAYS been knowledgeable, well trained and been able to directly address my problem with flawless documentation and follow up. Every time I interact with their customer service I am amazed at the quality of the support provided. I've never experienced better, more reliable and consistent customer service. I don't know how they do it. They are masters at training their people.
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Anonymous | TrustRadius Reviewer
November 07, 2019

Supportive tool!

Score 8 out of 10
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It is a very powerful tool for companies that work on extended shifts, outside business hours. You can have lot of information always available, you can serve yourself to resolve most common user issues (password resets, for example). Application is available in Android and iOS so most of the mobiles support it.
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Anonymous | TrustRadius Reviewer
Score 7 out of 10
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The app is well suited for on the go access for our employees to see their paystubs and to be able to make better, informed decisions while out and about, living their life. Employees have used this info to make changes to their federal tax withholdings, direct deposit accounts, employee benefit deductions and the like.
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Anonymous | TrustRadius Reviewer
December 13, 2018

Great Payroll Detailer

Score 7 out of 10
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Since my company only uses the payroll features from ADP, I can only speak to those. I haven't had any issues with viewing pay statements and breakdowns, and I really like how there's a feature to hide the numbers when viewing your pay information, in case you don't want others near your screen seeing that information. This being said, I don't think it makes sense for a company to have different software for payroll, PTO, etc, which is what our company currently does. Since ADP allows you to have multiple features on this platform, I would recommend it for consolidating all "HR Type" features like this in one place.
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Anonymous | TrustRadius Reviewer
December 08, 2018

ADP is great

Score 9 out of 10
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ADP is easy for users to use and engage with. This ease of use allows individual team members the ability to self-serve while significantly reducing the need to engage with human resources staff in finding simple personal information. For instance, it is easy to find out how many hours of PTO I have remaining without pestering HR for administrative questions.
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Yvette Calhoun | TrustRadius Reviewer
Score 9 out of 10
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I think it is well suited as long as the locations where an employee is allowed to clock in and out are tightly monitored by job title to prevent persons from clocking in/out while on their commute or when they are absent.
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Feature Scorecard Summary

Pay calculation (7)
9.2
Support for external payroll vendors (2)
6.5
Benefit plan administration (4)
8.7
Direct deposit files (6)
8.8
Salary revision and increment management (2)
7.9
Reimbursement management (3)
7.7

About ADP Mobile Solutions

ADP Mobile Solutions is a benefits administration tool for remote, tablet / mobile platform access to benefits, timesheets, and pay statements.
Categories:  Payroll

ADP Mobile Solutions Technical Details

Operating Systems: Unspecified
Mobile Application:No