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RUN Powered by ADP®

RUN Powered by ADP®

Overview

What is RUN Powered by ADP®?

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

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Recent Reviews

Run ADP Run!

9 out of 10
November 30, 2023
Incentivized
I currently support my clients and assist them with reporting and running payroll. RUN by ADP ability to provide 24 hour support and the …
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How RUN Powered by ADP® Differs From Its Competitors

HR Capabilities

We used the ADP employee handbook wizard and it help us prepared and completed our employee handbook really quickly and therefore saved $$ on otherwise-would-be attorney fees and hours of time of our own. The employee handbook wizard made things really easy, as we only need to enter a few company …
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Employee Self-Service

This feature is beneficial, but I found the content often not loaded up correctly so having bugs frequently. We offered the employee access portal to all employees but they frequently mentioned having issues and asking for sending certain files to them. Not sure if they lack the tech savvy to find …
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RUN ADP Mobile App

We haven't started using the mobile app because there are too many apps available these days and also want to limit the potential risk of wrongful access by non-appropriate persons. But having the app available is definitely valuable and provide additional, or alternative, way to monitor and …
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HR Capabilities

Integration with Zip Recruiter is nice, but one posting at a time for a growing business is disappointing. We have used this feature multiple times but only one hire resulted for a handful of positions.
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HR Capabilities

Although ADP payroll processing is the best in my opinion, the HR capabilities have not been worth the additional cost for us and we rarely use these features. The handbook wizard would be great for a new company putting together their very first handbook, but for us, it was just easier to update …
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Employee Self-Service

Employees can view and print their own pay stubs if needed for bank/loan information. They can keep track of their weekly earnings as most of our employees are on a tight budget.
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HR Capabilities

We have not taken advantage of many of the HR features offered by RUN Powered by ADP. We do have plans to utilize the Handbook Wizard in the next year as ours is woefully outdated. We have used the HR HelpDesk quite a bit and have been very pleased with the ease of use, the knowledge base, and the …
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Employee Self-Service

The Employee Access portal offered by RUN by ADP is essential to our business. Being a small firm, the Office Manager is a part-time position. When employees are conducting personal business such as making a large purchase, they need access to their payroll information. The Employee Access portal …
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HR Capabilities

I have used ZipRecruiter several times and have received great response and qualified candidates. The process is easy to upload a job and to review resumes for applicants.
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Employee Self-Service

The online portal is a great time saver for the employees to update their information and access pay stubs. This really reduces the number of questions and inquiries for the payroll processor.
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HR Capabilities

My coworker mostly handles the HR side of ADP, but I know that she assigns about 75% of our training virtually to employees which has been such a time saver for her!!!
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Employee Self-Service

Employees are able to be more accountable for their pay now thru Employee Access. They are able to make changes to their taxes if they feel they need that adjusted, they are able to modify their direct deposit on their own, view prior paycheck stubs and not need us to print them out any time they …
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RUN ADP Mobile App

It makes it great when I get a text that someone forgot to clock in or out, I can fix it right away rather than having to wait till I'm back in my office in front of a computer. I'm terrible that if I don't do something right away I'll forget it, and this way I can do it and be done.
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HR Capabilities

Integration with ZipRecruiter, which enabled me as a relatively new employee 6 months ago to apply and eventually be hired in the role that I am in now. Had ZipRecruiter not been integrated, I could easily see how my application could have been missed by the organization.
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Employee Self-Service

Employees are able to resolve and handle their own issues and updates. Thankfully we do not need to process all the changes, they can be processed by the individual user. That saves time, money, and frustration on trying to get employee files updated.
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RUN ADP Mobile App

Timeclock is available on the mobile app so you have the ability to clock in and out, as well as other functions like viewing your timecard to keep track of your hours.
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Employee Self-Service

The use of the employee portal has taken the stress of onboarding off of my clients and reduced the number of calls & emails I receive regarding required documentation. It also allows employees to feel they have control over withholding changes without hassling with managements availability to …
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HR Capabilities

We have not used any HR features in RUN Powered by ADP for our firm or for our clients so I do not have a comment for this question. I have heard good things about it, but so far, none of our clients have gone forward with it. We will continue to promote these services.
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Employee Self-Service

The Employee Access portal is great and we all love it a lot. Employees are able to go in and confidentially change their personal information. It is less work that we have to take care of so we can focus on the bigger picture of the company. They are also able to go in and get their pay stubs and …
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Employee Self-Service

It is great to be able to access your own benefit and payroll info without having to contact the payroll administrator. It greatly reduces staff time overall. Being able to go to one place for all your payroll and policy needs is a game changer, as someone who came from an organization that used …
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HR Capabilities

I've used ZipRecruiter. It was a bit challenging to customize for our needs, but a good option to have. ZipRecruiter allows one free ad at a time, which is very helpful. We got a significant amount of resumes. Have also used the Background Check service, which is nice because it's free for a basic …
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Employee Self-Service

This is probably the best part of RUN Powered by ADP®. I get fewer phone calls and emails with requests for information now that the staff can self-service. Very grateful for this feature. It would be great if a link to a tutorial was available on the site where employees are accessing their data.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Direct deposit files (192)
    9.5
    95%
  • Pay calculation (199)
    9.4
    94%
  • Salary revision and increment management (148)
    9.3
    93%
  • Off-cycle/On-Demand payment (129)
    8.8
    88%

Reviewer Pros & Cons

View all pros & cons
Verified User
Director in Finance and Accounting
Non-profit Organization Management Company, 1-10 employees
Verified User
Account Manager in Other
Construction Company, 1-10 employees
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Pricing

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RUN Powered by ADP®

RUN Powered by ADP®

N/A
Unavailable

What is RUN Powered by ADP®?

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.adp.com/semlps/0001/payroll…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

14 people also want pricing

Alternatives Pricing

ADP Workforce Now

ADP Workforce Now

N/A
Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Oracle Fusion Cloud HCM

Oracle Fusion Cloud HCM

$4
Per Employee Per Month
What is Oracle Fusion Cloud HCM?

Oracle Fusion Cloud HCM, or Oracle Taleo, is a cloud HCM solution with Talent Management solutions. Its talent management solution includes Recruiting, Onboarding, Learning, Career Development, Opportunity Marketplace, Performance Management, Compensation, Succession Planning, etc.

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Product Demos

Run Demo

www.adp.com
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.3
Avg 8.3
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Product Details

What is RUN Powered by ADP®?

A payroll and HR solution

For small business owners, RUN Powered by ADP is presented as a trusted payroll and HR platform that can help stay ahead and free up the user to focus on driving the business forward.

The vendor describes the solution as:

Faster:
  • Payroll in a flash: RUN can automatically process payroll .
  • Intelligent search: A smart search tool with auto suggestions instantly connects the user to popular resources, favorite reports, and frequent tasks.

Smarter:
  • Payroll with confidence: RUN learns the user's payroll, reviews data and flags potential errors before they happen.
  • Simplified payroll taxes: RUN calculates, deducts and files payroll taxes automatically, and delivers proactive alerts to help users stay compliant.

Easier:
  • Personalized dashboard: One view tailored just for the user. Review payroll history, priority to-dos and next payroll.
  • Step-by-step guidance: Relevant tips and support for payroll and HR tasks are served up along the way.

RUN presents options to use it for basic payroll to a full suite of HR tools and services.

ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2021 ADP, Inc. All rights reserved.

RUN Powered by ADP® Features

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents

RUN Powered by ADP® Video

RUN Powered by ADP® – Small Business Payroll & HR

RUN Powered by ADP® Integrations

RUN Powered by ADP® Competitors

RUN Powered by ADP® Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

Paychex Flex, Intuit Online Payroll (discontinued), and Gusto are common alternatives for RUN Powered by ADP®.

Reviewers rate Direct deposit files highest, with a score of 9.5.

The most common users of RUN Powered by ADP® are from Small Businesses (1-50 employees).

RUN Powered by ADP® Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)100%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(568)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
March 11, 2024

ADP Services are a must have.

Verified User
Account Manager in Other
Construction Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
I use Run for all company Payroll and tax needs. Before RUN, the biggest problem we faced was figuring out and paying the company's taxes.
Pros and Cons
  • Job costing
Likelihood to Recommend
They are efficient when it comes to Payroll and tax services but I have to manually job cost hours into Quickbooks.
RUN Powered by ADP® Feature Ratings
Payroll Management (3)
66.66666666666667%
6.7
Pay calculation
80%
8.0
Off-cycle/On-Demand payment
40%
4.0
Direct deposit files
80%
8.0
Return on Investment
  • Gives employees a chance to save for the future.
HR Capabilities
None.
Employee Self-Service
They are able to modify their taxes and get on board by themselves, saving me time to complete my other daily tasks.
RUN ADP Mobile App
I was able to run Payroll even when I was home sick.
Alternatives Considered
ADP Run has a much more efficient and smooth Payroll processing system that provides a better price and personal help when needed.
Other Software Used
Users and Roles
1
Conner Construction uses Run to process payroll and keep employment records up to date. The office manager is the only one who uses the admin side of Run. When new employees are hired, they are able to onboard by themselves saving time for the office manager to complete their other daily tasks. Having taxes taken care of for the business is a huge help and we know everything is being filed right, eliminating the worry and stress of potential penalties and fees from the government for minor errors.
Support Headcount Required
1
Run has made the payroll aspects of our business efficient and quick. Hours are saved every week from the benefits of using ADP. I would not ever switch back to intuit quickbooks payroll services.
Business Processes Supported
  • Payroll
  • Onboarding
  • Taxes
Innovative Uses
  • Efficient Reporting
Future Planned Uses
  • Job Costing Hours
Likelihood to Renew
10
Great Customer service, efficient payroll services, taxes are taken care of, and competitive pricing
Products Replaced
Yes
Intuit Quickbooks Payroll
Intuit had minimal services that were less cost effective than ADP, horrible customer service if you could actually get a hold of them, and office had to file all tax liabilities
Key Differentiators
  • Cloud Solutions
  • Ease of Use
ADP run allows me to access payroll related report as well as run payroll anywhere.
Evaluation Lessons Learned
I would have gone through ADP from the beginning
Implementation Details / Implementation Partner
  • Implemented in-house
Change Management Lessons
Change management was minimal
With the right product for a company, the company can save time and money
Implementation Issues
  • Having employee payroll info on two platforms for that year
Implementation Rating
10
Easy to switch to ADP Run
Training Types Used
  • No Training
Ease of RUN Powered by ADP® Training
Yes/ With customer support always available, I was able to figure out ADP run quickly and efficiently
Product Configurability
9
I feel that the only thing that would be extremely beneficial for a lot of companies would be the ability to job cost hours in Run and have it integrated with bookkeeping software
Configuration Lessons
N/A
UI Customization
No - we have not done any customization to the interface
Extensibility and Customization
No - we have not done any custom code
Additional Customization Considerations
N/A
Exceptional Examples of RUN Powered by ADP® Support
ADP has guided me through tasks that pop up, like wage garnishments, when I had little to k=no knowledge of the processes
Support Rating
10
Quick, efficient & knowledgeable customer service.
Easy Tasks
  • Entering Payroll
  • Printing Reports
  • Onboarding New Em[ployees
Difficult Tasks
  • No Job Costing That Integrates With Quickbooks
Mobile Interface Availability and Impressions
Yes
The mobile interface is as effective as the desktop version
Usability
10
Ease of use
Scalability
9
Ease of access
Reliability and Availability
9
Haven't had any availability issues thus far
Performance
8
Run always loads quickly and I haven't had any issues
Systems Integrated With
  • Quickbooks Desktop
I wasn't able to automatically job cost hours between Run & QB so I am force to do it manually
Future Integration Plans
  • No
N/A
Types of Integration
N/A
Ease of Integration
N/A
Integration Lessons Learned
N/A
Pre-Sale Experience
N/A
Post-Sale Experience
N/A
Key Negotiation Points
N/A
Dealing with ADP
N/A
Upgrade Process
No
Upgrade Benefits
  • N/A
Anticipated Benefits from Future Upgrades
  • N/A
Future Edition Upgrade Plans
No
Migrating Between Editions
No
August 30, 2023

ADP is the BEST

VM
Vincent Marchese
Controller
Spano Partners LLC (Utilities, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use RUN for our monthly payroll and it is excellent for all of our needs. The people that support us at ADP work wonderfully with our team and always one step ahead of us. This allows us to do what is necessary in the least amount of time. Thank you ADP for being so efficient.
Pros and Cons
  • Reports are there when you are done. No wait.
  • Easy access to employee records.
  • Phone wait times.
  • need for direct line to representative
Likelihood to Recommend
Best payroll system in the market.
RUN Powered by ADP® Feature Ratings
Payroll Management (6)
66.66666666666667%
6.7
Pay calculation
100%
10.0
Support for external payroll vendors
N/A
N/A
Off-cycle/On-Demand payment
100%
10.0
Benefit plan administration
N/A
N/A
Direct deposit files
100%
10.0
Salary revision and increment management
100%
10.0
Return on Investment
  • N/A
HR Capabilities
Not used
Employee Self-Service
Ease of access for the employees.
RUN ADP Mobile App
N/A
Alternatives Considered
Best product in the market.
Other Software Used
Users and Roles
1
Finance
Support Headcount Required
1
Finance
Business Processes Supported
  • monthly payroll
  • W-2
  • quarterly reports
Innovative Uses
  • N/A
Future Planned Uses
  • N/A
Likelihood to Renew
10
Easy to use and efficient.
Products Replaced
No
Key Differentiators
  • Cloud Solutions
  • Ease of Use
Ease of use.
Evaluation Lessons Learned
Would not change a thing.
Implementation Details / Implementation Partner
  • Don't know
Implementation Issues
  • N/A
Implementation Rating
10
N/A
Training Types Used
  • Online Training
  • In-Person Training
  • No Training
In-Person Training
10
great
Online Training
10
Ease of use.
Ease of RUN Powered by ADP® Training
yes. yes.
Product Configurability
10
just right
Configuration Lessons
no
Additional Customization Considerations
no
Exceptional Examples of RUN Powered by ADP® Support
Needed to adjust payroll for and employee and support did it immediately.
Support Rating
10
Always helped to resolve problem.
Easy Tasks
  • everything is easy
Difficult Tasks
  • none
Mobile Interface Availability and Impressions
Yes, but I don't use it
Usability
10
Ease of use.
Scalability
10
easy to scale
Reliability and Availability
10
never had a problem waiting.
Performance
10
works fast and efficiently.
Systems Integrated With
  • N/A
N/A
Future Integration Plans
  • N/A
N/A
Types of Integration
N/A
Ease of Integration
10
N/A
Integration Lessons Learned
N/A
Pre-Sale Experience
10
Easy
Post-Sale Experience
10
easy
Key Negotiation Points
N/A
Dealing with ADP
N/A
Upgrade Benefits
  • N/A
Anticipated Benefits from Future Upgrades
  • N/A
Future Edition Upgrade Plans
No
August 29, 2023

ADP Rocks

DF
Diana Fish
CFO (Chief Financial Officer)
Wilson Housing Authority (Real Estate, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Run makes our payroll easy
Pros and Cons
  • Entering payroll is easy
  • They Handle the taxes
  • They handle completion of w-2's
  • Run works well for us
  • maybe some additional reports formats
  • Changing employee information
Likelihood to Recommend
We have had a small tax issue however their team handled it quickly
RUN Powered by ADP® Feature Ratings
Payroll Management (6)
91.66666666666666%
9.2
Pay calculation
100%
10.0
Support for external payroll vendors
70%
7.0
Off-cycle/On-Demand payment
90%
9.0
Benefit plan administration
90%
9.0
Direct deposit files
100%
10.0
Salary revision and increment management
100%
10.0
Return on Investment
  • This has freed up employees to handle other area as payroll is easy with ADP
  • They do upgrade the system frequently
  • reports can be tricky
HR Capabilities
We have not used the HR help desk
Employee Self-Service
The employees can see their information as soon as payroll is processed, they do not have to wait for the actual deposit to be completed before viewing the information.
RUN ADP Mobile App
our employees love the mobile app
Alternatives Considered
We have been with ADP since 2014 we did compare other companies in 2015 but found ADP to be the best
Other Software Used
Users and Roles
38
Administration, Maintenance Tech
Support Headcount Required
basic computers skills the software is very user friendly
Business Processes Supported
  • ease of use
  • reports
  • cost
Innovative Uses
  • tracking PTO
  • online access for employees
  • employees can see W2
Future Planned Uses
  • HR
  • PTO
Likelihood to Renew
10
Products Replaced
Yes
Tenmast Payroll was horrible no support - no online access
Key Differentiators
  • Cloud Solutions
  • Ease of Use
Evaluation Lessons Learned
PTO would be included in basic model
Implementation Details / Implementation Partner
  • Implemented in-house
Implementation Phases
No
Change Management Lessons
Change management was a minor issue with the implementation
Everything you need for payroll is in one spot not 17 different reports needed
Implementation Issues
  • PTO was a minor issue but easily corrected
Implementation Rating
10
Just verify all information
Training Types Used
  • Online Training
  • In-Person Training
  • No Training
In-Person Training
10
they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.
Online Training
10
very easy to learn i think it took maybe one payroll to have it down and we were up and running
Ease of RUN Powered by ADP® Training
Yes product was very easy to learn
Product Configurability
10
ADP handled this and it seem very easy
Configuration Lessons
it was kinda log in and set our parameters and go.
UI Customization
Some - we have done small customizations to the interface
just the screen and have set some reports that we use weekly
Extensibility and Customization
No - we have not done any custom code
Additional Customization Considerations
no
Exceptional Examples of RUN Powered by ADP® Support
We had a tax issues that was handled very quickly and professionally
Support Rating
10
they do respond very quickly
Easy Tasks
  • Reports
  • Payroll
  • Taxes reports
Difficult Tasks
  • None the system is easy
Mobile Interface Availability and Impressions
Yes
Our employees love it
Usability
10
even our older employees can use this system
Scalability
10
ADP has worked very well for us
Reliability and Availability
10
We have not had any issues with ADP
Performance
10
the only report that lags is a payroll detail for previous years but it is not bad just a few seconds
Systems Integrated With
  • none
we have not integrated any
Future Integration Plans
  • No
none to our knowledge
Types of Integration
None
Integration Lessons Learned
we have not integrated
Pre-Sale Experience
10
Post-Sale Experience
10
Key Negotiation Points
We were able to get a reasonable rate as we are federally funded and funds are restricted
Dealing with ADP
they were super easy to negotiate with
Upgrade Process
No
Upgrade Benefits
  • we have not upgraded
Anticipated Benefits from Future Upgrades
  • we have not upgraded
Future Edition Upgrade Plans
Yes
maybe adding the PTO integration
Migrating Between Editions
No
August 29, 2023

Easy to use

Verified User
C-Level Executive in Corporate
Financial Services Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use RUN Powered by ADP® for our W2 employees. RUN Powered by ADP® makes logging hours for employees and running payroll easy. Employees can log in and out and admins can edit time as necessary.
Pros and Cons
  • Timekeeping
  • Direct deposit
  • Recording accrual of PTO and sick time
  • The ability to mark that PTO an sick time will not be paid out upon separation of employment.
Likelihood to Recommend
RUN Powered by ADP® is easy to use for both the employer and the employee. Time tracking is key with remote work.
RUN Powered by ADP® Feature Ratings
Payroll Management (6)
33.333333333333336%
3.3
Pay calculation
100%
10.0
Support for external payroll vendors
N/A
N/A
Off-cycle/On-Demand payment
N/A
N/A
Benefit plan administration
N/A
N/A
Direct deposit files
100%
10.0
Salary revision and increment management
N/A
N/A
Return on Investment
  • RUN Powered by ADP® makes it easy to handle payroll, taxes, and timekeeping.
HR Capabilities
I have helped our first employee fill out the paperwork. Terminating an employee was easy. Setting up a 1099 employee was easy
Employee Self-Service
Employee has been able to log hours and view expected pay.
RUN ADP Mobile App
no
Alternatives Considered
We chose RUN because our contact at Bank of America suggested it as our best option and we got a discount due to the partnership between Bank of America and ADP
Other Software Used
Users and Roles
4
Admin (payroll), 2 w2 employees (to log time and view pto), 1099 contractor
Support Headcount Required
1
payroll, hr
Business Processes Supported
  • payroll
  • pto accrual tracking
  • taxes
Innovative Uses
  • log in/out
  • run payroll
  • pay 1099
Future Planned Uses
  • employee scheduling
Likelihood to Renew
10
easy to use, good customer service
Products Replaced
No
Key Differentiators
  • Scalability
  • Integration with Other Systems
  • Ease of Use
ease of use was the most important. RUN makes it very easy for our employees to log in/out and make changes to their deductions.
Evaluation Lessons Learned
i would not make any changes
Implementation Details / Implementation Partner
  • Implemented in-house
Implementation Phases
No
Implementation Issues
  • finding appropriate LST
Implementation Rating
9
very easy
Training Types Used
  • No Training
Ease of RUN Powered by ADP® Training
yes very easy
Product Configurability
5
i dont know the extent to which it can be configured
Configuration Lessons
no
UI Customization
No - we have not done any customization to the interface
Extensibility and Customization
No - we have not done any custom code
Additional Customization Considerations
no
Exceptional Examples of RUN Powered by ADP® Support
Support was helpful when setting up the LST
Support Rating
6
Still waiting on a tax issue to be corrected. getting a weekly email on the status and it has not changed in more than a month.
Easy Tasks
  • run payroll
  • edit employee time
  • add bonus/ 1099 commissions to payroll
Difficult Tasks
  • large commissions to 1099 employee needs additional approval
Mobile Interface Availability and Impressions
Yes, but I don't use it
Usability
9
easy to use but was not happy with having to pay to record manual 1099 payments
Scalability
9
easy to add employees and 1099 contractors
Reliability and Availability
9
no issues. notified of scheduled down time for updates
Performance
6
doesnt alwasy load quickly and sometimes requires reloading page to view dashboard
Systems Integrated With
  • none
we have not integrated
Future Integration Plans
  • quickbooks
i dont know
Types of Integration
  • File import/export
no
Integration Lessons Learned
call customer support if needed, very helpful
Pre-Sale Experience
9
pushy about wanting referrals
Post-Sale Experience
9
still pushy about referrals
Key Negotiation Points
i dont remember
Dealing with ADP
nope
Upgrade Process
No
Upgrade Benefits
  • i dont know
Anticipated Benefits from Future Upgrades
  • i dont know
Future Edition Upgrade Plans
No
Migrating Between Editions
No
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