ADP SmartCompliance Reviews

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Score 7.4 out of 100

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Johnny Mirador | TrustRadius Reviewer
March 05, 2020

SmartCompliance Works For Me

Score 9 out of 10
Vetted Review
Verified User
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Return on Investment

  • We incorporated the Tax Credit form on our onboarding process so there's less administrative work required.
  • Most of our Tax Credit forms are completed with the required information. We do not have too many documents that are missing which expedites the process of aquiring our credits.
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Anonymous | TrustRadius Reviewer
March 27, 2020

Not a huge fan of SmartCompliance

Score 3 out of 10
Vetted Review
Verified User
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Return on Investment

  • It slows us down--it is extremely slow in posting and reviewing notices.
  • It's a significant expense--they gave us misinformation about a tax return that resulted in a charge of $25 per employee, per week of non-compliance.
  • They waste time with uninformed service help desk operators.
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Anonymous | TrustRadius Reviewer
March 17, 2020

ADP SmartCompliance Review

Score 8 out of 10
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Return on Investment

  • Easy to upload new tax rates and tax issues
  • Easy to track the status of WOTC candidates and pull WOTC reports
  • Easy to pull past tax documents
  • Quick and easy process to order and enroll Aline Cards for employees
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Jacqueline McGraw | TrustRadius Reviewer
November 25, 2019

Mind Picking

Score 10 out of 10
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Return on Investment

  • Directing employees to contact ADP is very positive.
  • Excellent processing time for the end of year tax forms for employees.
  • Update of garnishment regulations very positive.
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Ruth Arnone | TrustRadius Reviewer
October 24, 2019

ADP SmartCompliance = Trust, Ease and Confidence

Score 10 out of 10
Vetted Review
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Return on Investment

  • We are a large company with locations in 35 states and hundreds of localities. ADP SmartCompliance has made it easy to set up tax localities, file and pay payroll taxes and easily see wages and withholding. Internally managing the correct filing and payment of these agencies would be impossible. ADP allows me to focus on other aspects of managing a lean Payroll department.
  • Handling the rare agency notices are easy because ADP does all the research and handles the solutions.
  • There is no negative.
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Jade Lougee, MLST | TrustRadius Reviewer
October 24, 2019

ADP SmartCompliance - Robust, Reliable, Ready-to-Go!

Score 9 out of 10
Vetted Review
Verified User
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Return on Investment

  • ADP SmartCompliance has been instrumental in our move to Workday payroll software. The daily periodic files with details are easy to reconcile and the reports are thorough and accurate.
  • The tax notice upload feature and the support tax team at ADP make it possible to spend less time worrying about tax compliance.
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Lynda meyers | TrustRadius Reviewer
June 17, 2019

ADP-The best solution for Tax Credit approval and application.

Score 10 out of 10
Vetted Review
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Return on Investment

  • The amount of Tax Credits that TMX Finance has been able to take over the years is a very positive impact.
  • Making the WOTC process automated has resulted in an increase in Productivity as opposed to how we did it in the past.
  • ADP is always looking for additional opportunities for TMX Finance and keeps on the pulse of the Tax Credit industry.
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Tracey Seymour | TrustRadius Reviewer
July 31, 2019

Taxes, Taxes and More Taxes

Score 9 out of 10
Vetted Review
Verified User
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Return on Investment

  • Reduction of full time employee devoted to taxes.
  • Periodic processing minimizes our risk of quarter-end out of balance findings.
  • The resources at The Bridge saves us time in investigating pressing issues.
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Sarah Truman | TrustRadius Reviewer
June 18, 2019

ADP Smart Compliance Tax and Garnishment Review

Score 7 out of 10
Vetted Review
Verified User
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Return on Investment

  • Tax - the ability to timely and accurately monitor tax notices from agencies. This is invaluable and saves money in interest and penalties.
  • Invoice Reporting - The amount of ADP invoices can get overwhelming, especially when a business has multiple services from ADP. The ability to pull reports by the time period in report format as well as pull actual copies of the invoices is a necessary tool for bank reconciliation. GL Teams should always be granted access to this module and adequately trained.
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Anonymous | TrustRadius Reviewer
October 24, 2019

Problems with ADP Wisely pay card customer service.

Score 10 out of 10
Vetted Review
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Return on Investment

  • The customer service phone service for the ADP Wisely service is very bad. No understanding or a language barrier is a very difficult service to deal with. Also working with them to correct a situation was impossible. It is basically non existent.
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Anonymous | TrustRadius Reviewer
July 30, 2019

ADP is SmartCompliance

Score 10 out of 10
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Return on Investment

  • We have been able to focus more on our 30,000+ employees getting paid on time instead of spending so much time on garnishments.
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Anonymous | TrustRadius Reviewer
June 25, 2019

Accurate payroll tax compliance in several states for multiple employee worker types with many payroll cycles

Score 8 out of 10
Vetted Review
Verified User
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Return on Investment

  • We now have less headcount saving money, e.g. 1-2 less headcount.
  • We also now have less regulatory filing errors and less fines.
  • We lose float and interest earnings by 1-2 days by paying payroll taxes to ADP before the payroll.
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Anonymous | TrustRadius Reviewer
June 21, 2019

ADP SmartCompliance - a smart way to handle your organization's tax filing!

Score 8 out of 10
Vetted Review
Verified User
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Return on Investment

  • Smart compliance has reduced the effort to close month/quarter end filing due to automated integration and processing.
  • Accuracy of filing is increased due to strong ADP error handling and ADP delivered agency thresholds, which stay current as tax rules are updated.
  • Outsourcing the functionality to ADP allows for organization's resources to focus time/effort on other core payroll tasks.
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Anonymous | TrustRadius Reviewer
June 19, 2019

ADP Somewhat SmartCompliance

Score 6 out of 10
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Return on Investment

  • It's reduced capital spend relating to vendor management with employment backgrounds.
  • It's reduced our manual input work with wage garnishment information.
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Lara Wilkins, CPP | TrustRadius Reviewer
January 23, 2019

SmartCompliance is a SmartChoice!

Score 10 out of 10
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Return on Investment

  • Reduced time on garnishments. We just scan and upload. We used to have to fax and send, then wait on confirmation and then load to the website. My team saves so much time on this process now.
  • Reporting - we can get most all reports on demand, which is great when I'm asked for stats and totals for meetings.
  • I love the updates on new regulations and reminders on due dates and upcoming changes. It's really a great product.
Read Lara Wilkins, CPP's full review

Feature Scorecard Summary

Pay calculation (8)
8.4
Support for external payroll vendors (12)
7.8
Benefit plan administration (5)
8.2
Direct deposit files (15)
8.6
Salary revision and increment management (6)
7.8
Reimbursement management (5)
7.6

About ADP SmartCompliance

ADP SmartCompliance is a comprehensive, cloud-based HCM compliance portfolio designed as an extension to payroll, HR, ERP or other business planning technology. ADP aims to help reduce the regulatory compliance burden for organizations with a combination of technology and service. The platform is integrated, yet each module can be purchased individually. The vendor's goal is to provide needed workforce compliance processes with room to expand as the organization's needs grow, or as the regulatory environment changes.


The ADP SmartCompliance portfolio includes:

Employment Tax: Manage the employment tax filing process and remittance

Wage Garnishments: Wage garnishment processing and administration

Tax Credits: Identify and capture tax credits and incentives

Wage Payments: Electronic payment options designed to be flexible

Employment Verification: Provide credentialed verifiers with secure access to employment and income verifications

Health Compliance: Meet the demands of the ACA's employer mandate and reporting requirements

Unemployment Claims: Managed unemployment claims with the assistance of ADP unemployment claims professionals

W-2 Management: Utilize automated tools for W-2 management and distribution

ADP SmartCompliance Screenshots

ADP SmartCompliance Video

Fully enable your existing technology and help close the Compliance Gap

ADP SmartCompliance Integrations

ADP Enterprise eTIME, ADP GlobalView HCM, ADP Vantage HCM, ADP Workforce Now, Cornerstone OnDemand, Deltek Costpoint, Hyrell, iCIMS Talent Acquisition Software Suite, myStaffingPro, talentReef, Vista by Viewpoint, ADP Payforce, ADP / The Right Thing, ADP Recruitment Management, Avionte, Cadient Talent, Career Builders, Ceridian Tax Services, Dexter + Chaney Spectrum, EmCentrix, EMPTrust, Great Plains, HR Service Inc., Infinium, Infor, JD Edwards EnterpriseOne, Kenexa BrassRing, Kronos, Lawson, NowHire, Oracle, PDS Vista HRMS, PeopleSoft, ProBusiness, Sage, SAP, Snagajob, Sum Total Solutions, TEAM Software, TempWorks, Ultimate - Ultipro Enterprise, US Verify, Workday, WyckWyre

ADP SmartCompliance Competitors

OneSource Virtual, Equifax, Ceridian

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required

Pricing varies based upon modules deployed and features enabled.

ADP SmartCompliance Support Options

 Paid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar
Virtual User Conference

ADP SmartCompliance Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:United States, Canada, U.S. Territories
Supported Languages: English