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ADP SmartCompliance

ADP SmartCompliance


What is ADP SmartCompliance?

ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.

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Recent Reviews


6 out of 10
March 01, 2024
Tax profile set up, updates. Review, downloading and saving quarterly reports Uploading garnishments. Reviewing wage and tax invoices
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Centralized tool.

9 out of 10
February 14, 2024
I have used ADP for 20+ years. We use ADP SmartCompliance to manage our state tax notices. Its a great place to organize and see the …
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Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Complex Tax Scenario Management (24)
  • Tax Data Reporting (39)
  • Tax Document Management (32)
  • Compliance Administration Management (32)

Reviewer Pros & Cons

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What is ADP SmartCompliance?

ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.

Entry-level set up fee?

  • Setup fee required


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

ADP® SmartCompliance®
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Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

Avg 7.9

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

Avg 7.8
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Product Details

What is ADP SmartCompliance?

ADP SmartCompliance is a comprehensive, cloud-based human capital management (HCM) compliance portfolio designed as an extension to any HR, payroll, or benefits system, such as ERPs, third party or other HCM solutions. ADP empowers employers to shift regulatory obligations to opportunities by streamlining, automation and reducing the regulatory compliance burden for organizations with a combination intelligent technology and analytics paired with expert service. ADP SmartCompliance is platform-agnostic and is best utilized as a full suite. However, employers have the option to mix and match SmartCompliance capabilities to integrate with their selected HR, payroll, and benefits systems. ADP SmartCompliance is designed to continue to grow to meet the ever-changing regulatory and compliance landscape, keeping employers ahead of demands, changes, and potential penalty scenarios.

The ADP SmartCompliance portfolio includes:

  • Employment Tax: Streamlined processes to support federal, states, and local employment tax filing and remittance.
  • Wage Garnishments: Processing of liens, garnishments of disbursement payments; automated notifications to courts, agencies & employees; and facilitating calls with employees, beneficiaries, custodial parents, attorneys & applicable agencies.
  • Tax Credits: Identity, capture and apply federal, state and local tax credits and incentives for organizations of all sizes.
  • Wage Payments: Electronic tracking and payment options designed to be flexible and to meet the demands of the modern workforce.
  • Employment Verification: Provide credentialed verifiers with secure and automated access to employment, identity and income verifications.
  • Health Compliance: Proactive and unlimited visibility in employer data and business practices to address employer mandates for ACA IRS and applicable state heath coverage and reporting requirements.
  • Unemployment Claims: Managed unemployment claims, insurance and appeals with the assistance of ADP unemployment claims technology, analytics and dedicated professionals.

ADP SmartCompliance is platform-agnostic and able to integrate with existing HCM technology, to shift compliance and obligations to opportunities. The list of integrations shown below is just a sample of ADP SmartCompliance's integrations options.

ADP SmartCompliance Screenshots

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ADP SmartCompliance Videos

Wage Garnishments: An Employer Liability
ACA: The Devil's In The Data

ADP SmartCompliance Integrations

ADP SmartCompliance Competitors

ADP SmartCompliance Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, Canada, U.S. Territories
Supported LanguagesEnglish

Frequently Asked Questions

ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.

OneSource Virtual are common alternatives for ADP SmartCompliance.

Reviewers rate Sales and Use Taxes highest, with a score of 9.5.

The most common users of ADP SmartCompliance are from Enterprises (1,001+ employees).
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Reviews and Ratings


Attribute Ratings


(1-25 of 134)
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Score 9 out of 10
Vetted Review
Verified User
  • The ease of uploading documents for garnishments
  • Clear direction for Set up Jurisdiction
  • Enrolling & Funding Employees on the ADP Wisely Card
  • Responding to a notification for a wage garnishment - the employee sent over and there was no name on the upload - there was no area for me to input and update the name of the employee. The only way for me to respond was to a note to the case.
  • Invoicing & Funding - the details on the transactions can be more fully explained with the correct company code pertaining to the transaction as opposed to be under the parent company code. Explanation needs to be more detailed.
March 01, 2024


Score 6 out of 10
Vetted Review
Verified User
  • When setting up a jurisdiction, the system forces you to enter the account number with the specific format so you are not incorrectly putting in the wrong number which will force rejections
  • I like the ability to filter a number of areas within Tax to drill in
  • The quarter end exception area is relatively easy to fix/understand
  • The amount of time before the system knocks you out
  • Quarterly tax filings - need to have the actual forms that are filed as opposed to only showing the monthly "voucher" with payments
  • Garnishments - allow client to add updates/notes during the "review" process and not lock you out. Notes should be accessible for both client and ADP
  • Upload additional documentation regarding a garnishment/order to link the data together. i.e. select an existing garnishment, click on add additional document (can have "action needed" or information only section
Score 7 out of 10
Vetted Review
Verified User
  • It helps us identify our employees who entered their account information incorrectly and get the payment reissued to them as quickly as possible.
  • It helps us quickly and securely issue payment to employees who terminate.
  • We efficiently get our garnishments processed to remain compliant.
  • Allow us to see uncashed checks past six months without having to work with a representative.
  • Better review by adp of garnishment uploads to locate the employee's information before kicking it back to the company.
  • A way to add money to our wisely account without backing out of a wisely authorization to do so with the account is low.
Score 10 out of 10
Vetted Review
Verified User
  • identify exceptions in the data
  • amendment process easy to use
  • helps identify locals that need to be setup and the right tax codes
  • helps resolve out of balance items in your data to avoid future amendments
  • be able to use tax data finder for companies that have their own interfaces
  • find out of balance issues faster by having access to employee data sooner
  • better identify the right ADP Tax code to use when there are many to choose from
Score 10 out of 10
Vetted Review
Verified User
  • Reporting on all changes
  • Intuitive dashboard
  • Easy to upload notices
  • Recommendation on how to resolve pending issues
  • SR should be easier to find
  • Getting updates on outstanding SR
  • Getting notes from customer service regarding SR
Score 9 out of 10
Vetted Review
Verified User
  • Ease to stop payments
  • Ease to look up garnishments in one place
  • Verification of checks cashed
  • Wording of the services
  • Better Search engine
February 15, 2024

A resource you can trust!

Score 10 out of 10
Vetted Review
Verified User
  • Excellent operative system - friendly usage
  • Excellent customer services and support
  • ADP offers great resources to help educate yourself and grow
  • If there is an error the code explanation does not give you what you need to research and fix it.
February 14, 2024

Centralized tool.

Score 9 out of 10
Vetted Review
Verified User
  • Keeps state notices in one place.
  • Lets me easily see the status of those notices.
  • I can pull tax returns.
  • All technology has room for improvement. They could add more features to the product.
Score 10 out of 10
Vetted Review
Verified User
  • Reporting capabilities
  • Access to tax records is a great addition so you do not have to rely on your client representative to provide the information
  • Ability to resolve exceptions when there is an issue with a file, such as a new tax jurisdiction you may not have been aware of and passed tax data to ADP
  • The hHelp Center provides both internal and external links links to different tax and compliance resources, which is extremely helpful since it isn't always easy to get to the correct one when it comes to the states.
  • Would like to see a little more detail on erros that show up when running quarter error reports. Sometimes the code explanation does not give you what you need to research fully.
  • The amont of time it takes to be notified of a resolution after loading a tax notices is very long and then not complete. When they provide a letter that states more information has been provided, please include that in our notice package so we are awae of the additional information provided
November 28, 2023

Not the best experience

Score 7 out of 10
Vetted Review
Verified User
  • Training
  • Automatic syncing
  • There are a lot of reports available
  • It can be difficult to find the reports you are looking for.
  • When using the excel downloads on reports, it would be better if they were easier to work with. Too many page breaks and headers makes it difficult to sort through large files to narrow information.
November 27, 2023

All in One Stop Shop

Score 9 out of 10
Vetted Review
Verified User
  • Access to set up new tax codes.
  • Ability to pull tax reports when needed.
  • Upload agency notices when received.
  • Pull ADP invoices when requested.
  • Make is easier to access amendment pkgs when needed.
  • When a code falls out and it is corrected, have access to remove it from the dashboard if there's not payment history.
Score 7 out of 10
Vetted Review
Verified User
  • Printing and Publishing Paystubs
  • Informing us of tax updates or necessary updates required.
  • Processing Garnishments
  • Agency Notices, in my experience, we receive more than a normal amount of incorrect responses.
  • Invoicing
  • Communicating better in their agency notices and providing more details in my opinion.
Score 10 out of 10
Vetted Review
Verified User
  • User friendly
  • Providing a tool that has everything located all in one place
  • Communication - notify client of issues
  • Maybe add a chat option.
  • We have issues with our whole Payroll team receiving direct deposit reject email notifications. Maybe have a team to periodically have someone reach out to clients quarterly to see if they need help with getting issues resolved. We called a few times but I'm still not getting them. I set a reminder to check every Friday.
  • Expand beta testing to companies only using Tax Services instead of the ones able to purchase the full package.
  • We use Tax Services and Garnishments. We often have issues researching localities on our own. It would be nice if Tax client could have access to plug in an employees address and get help with who whether local taxes are required and how to get them set up.
February 24, 2023

Good for new users

Score 4 out of 10
Vetted Review
Verified User
  • Files taxes
  • helps resolves tax setups
  • has consistent check in with me
  • information overload
  • easier access to The Bridge
  • quicker and more turnaround time for tax resolutions to agency notices
Julie Ann Magallanes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Tax liability processing
  • Wage garnishment and child support payments
  • Wage payment portals for employees
  • Training in other ADP products in order to help users be subject matter experts, even if they are not currently using the other products
  • Offer training for their solutions that do not coincide with calendar quarter end dates
Ginger Javor, FPC | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Sort and filter tax jurisdictions, agency notices, etc.
  • Easy to set up new tax jurisdictions.
  • Keeping up to date with compliance.
  • Listening to their customers and what they need.
  • Constantly advancing their technology.
  • Links on home page to the various areas. There are not enough.
  • Navigation can be cumbersome if you are not familiar with the set up.
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