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ADP TotalSource

ADP TotalSource

Overview

What is ADP TotalSource?

ADP TotalSource is a professional employer organization (PEO) that provides strategic HR outsourcing. It includes services and technology to manage employee benefits, payroll, compliance, risk management, safety, and recruiting. Users have access to an online portal for things like…

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Recent Reviews

ADP TotalSource Review

1 out of 10
April 29, 2021
We utilize ADP for their PEO Total Source which [I feel] has been an utter nightmare since the beginning. [I personally recommend] do not …
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Don't Do It

1 out of 10
February 03, 2021
Totalsource is used across our organization for payroll, benefits, and human resource management
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You can do better.

1 out of 10
December 30, 2019
We moved over to ADP TotalSource (PEO) from ADP Run and I'll begin my review by saying we're not happy at all.
Let's start with the price: …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Product Details

What is ADP TotalSource?

ADP TotalSource is a professional employer organization (PEO) that provides strategic HR outsourcing. It includes services and technology to manage employee benefits, payroll, compliance, risk management, safety, and recruiting. Users have access to an online portal for things like self-service reporting, generating pay statements, and managing applicant resumes/interviews. Help from the service center and industry experts is available by phone.

ADP TotalSource Competitors

ADP TotalSource Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

TriNet are common alternatives for ADP TotalSource.

Reviewers rate Support Rating highest, with a score of 3.3.

The most common users of ADP TotalSource are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(68)

Attribute Ratings

Reviews

(1-12 of 12)
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Score 2 out of 10
Vetted Review
Verified User
Let's just say ADP TotalSource's sales team is top-notch. They make promises that are, in my experience, just not kept in any shape or form. I would highly recommend Rippling if you are looking for easy to use, modern tech.
Score 1 out of 10
Vetted Review
Verified User
ADP Run is great! I would switch back in a heartbeat. It is not a "one stop shop" as far as HR goes - it has payroll, legal, time and attendance, etc. but TotalSource is supposed to also have a benefits component, OSHA/short term disability assistance, etc. but it has not been easy to manage, navigate, or use.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Workforce now is easier to use! TotalSource has a lot of quirks in it that are totally unnecessary. It's as if they took Workforce Now and adding all these different codes and features to call it TotalSource. However, upon logging in, TotalSource looks and operates basically the same as Workforce Now.
Score 1 out of 10
Vetted Review
Verified User
[I think that] all other options are about 100X better than ADP TotalSource. [I also think] ADP TotalSource is too comfortable and thinks they don't need to improve to be competitive. However, the reality is, competition is eating up their market. Some ADP staff, in particular, are too comfortable.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
ADP TotalSource was selected over other competitors because it fit our needs when we were hundreds of employees. However, these days we have thousands globally and this number changes every day so it is quickly becoming a solution we can not rely on, especially compared to all the other great Bay Area ones out there.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Software to software is comparative to isolved in regards to functionality. It is a little more visually appealing than isolved. However, is it a much better performer than Paychex Flex.
February 29, 2020

All-In-One HR Solution!

Cameron Walker | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
ADP is more robust and user friendly solution compared to Paycom. Using Paycom would have required sourcing additional vendors to meet our HR needs. ADP provided more functionality and overall was a better fit for our organization despite the higher price tag.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
At the moment, we have not investigated any of the products available in the drop-down list provided. However, we have evaluated some other (unavailable) products and have been intrigued by the potential decrease in fees along with the potential for a much more "rich" benefit plan. We can't speak to the level of customer service observed by current clients, only to apparent cost savings.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ADP simply to to track pay for employees. We really like more of the functionality of Workday as it is really easy to import org charts and track performance. The graphics and appearance of these sections are also really nice! We also use Workday to track time off as it was more popular among employees to use when we asked them to compare more options. However, ADP is much better at tracking pay and because it carries information over from previous jobs, employees really like this as well!
February 16, 2018

ADP is HR done simply.

Score 7 out of 10
Vetted Review
Verified User
Incentivized
ADP is significantly more "corporate" than BambooHR or Workable. Which is to say that it is an extremely simple solution, with basic interface design; that gets the job done well nearly every time. It doesn't sport the recruiting capabilities that Workable comes standard with or the extremely modern design and flow BambooHR utilizes. But ADP more than makes up for that with reliability and simplicity.
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