ADP TotalSource Reviews

21 Ratings
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Score 5.3 out of 100

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Reviews (1-5 of 5)

Anonymous | TrustRadius Reviewer
Score 5 out of 10
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Likelihood to Recommend

ADP TotalSource (as a PEO) is well-suited for companies that need a little help acquiring the next tier of benefit offerings from payers. Assuming they continue providing additional training to account representatives, they are well suited for companies who would like to reduce their exposure to payroll and human resources. The service is less appropriate for smaller companies who can easily handle payroll functions in house.
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Kimberly Cavanaugh, PHR | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

ADP TotalSource is my company's PEO. Being an HR department of one, the support I received from the was worth its weight in gold. They have so many resources already in place that I was able to make use of instead of researching and creating myself. One part of having them as a PEO that I wasn't a fan of, was the limitations we had in choosing our benefit carriers. They had contracts with two health carriers to choose from. So if we weren't happy with rates, there was only so much room to negotiate, at the carriers knew that.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

ADP Totalsource is well suited for any size company. It is a functional warehouse of information and is especially handy for an HR department and a great investment. It should eliminate employees coming to you all the time with questions about their pay or other financial questions. It is also great if you are someone that switches from one company to another often because it will store all of your information for you. If you do not know about the privacy setting, that could be an issue because then others could view your personal financial information. I would not recommend purchasing if your company is incredibly small depending on how profitable your company and what industry you are in.
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Anonymous | TrustRadius Reviewer
February 16, 2018

ADP is HR done simply.

Score 7 out of 10
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Likelihood to Recommend

ADP is perfect for HR departments or employers that are looking for a simple, easy to use HR solution. There is nothing particularly complex about using ADP for your companies payroll and benefits, which is a boon for most HR departments. I wouldn't suggest ADP if you are looking for a more robust solution to your HR and benefits; or something that has a really well polished and "pretty" UI.
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ADP TotalSource Scorecard Summary

Feature Scorecard Summary

Employee demographic data (5)
5.1
Employment history (4)
3.9
Job profiles and administration (5)
5.2
Workflow for transfers, promotions, pay raises, etc. (4)
4.0
Organizational charting (3)
3.4
Organization and location management (4)
3.7
Compliance data (COBRA, OSHA, etc.) (4)
9.9
Pay calculation (5)
5.5
Support for external payroll vendors (4)
4.4
Benefit plan administration (5)
5.4
Direct deposit files (5)
5.6
Salary revision and increment management (4)
4.2
Reimbursement management (2)
1.6
Approval workflow (4)
5.5
Balance details (4)
5.6
Annual carry-forward and encashment (4)
5.6
View and generate pay and benefit information (5)
7.4
Update personal information (5)
7.4
View company policy documentation (5)
7.2
Employee recognition (3)
5.9
View job history (5)
7.4
Tracking of all physical assets (2)
8.5
Report builder (4)
5.4
Pre-built reports (3)
3.3
Ability to combine HR data with external data (3)
3.0
New hire portal (3)
3.5
Manager tracking tools (3)
3.6
Corporate goal setting (2)
1.5
Individual goal setting (2)
1.7
Line-of sight-visibility (2)
1.5
Performance tracking (2)
1.7
Performance plans (2)
1.5
Performance improvement plans (2)
1.8
Review status tracking (3)
5.0
Review reminders (3)
5.0
Multiple review frequency (2)
1.7
Create succession plans/pools (2)
1.6
Candidate ranking (2)
1.6
Candidate search (2)
1.7
Candidate development (2)
1.5
Job Requisition Management (2)
1.5
Company Website Posting (2)
1.7
Publish to Social Media (2)
1.6
Job Search Site Posting (2)
1.8
Duplicate Candidate Prevention (2)
1.5
Applicant Tracking (2)
1.6
Notifications and Alerts (2)
1.8

About ADP TotalSource

ADP TotalSource is a professional employer organization (PEO) that provides strategic HR outsourcing. It includes services and technology to manage employee benefits, payroll, compliance, risk management, safety, and recruiting. Users have access to an online portal for things like self-service reporting, generating pay statements, and managing applicant resumes/interviews. Help from the service center and industry experts is available by phone.
Categories:  HR Management

ADP TotalSource Competitors

TriNet, Insperity

ADP TotalSource Technical Details

Operating Systems: Unspecified
Mobile Application:No