ADP TotalSource Reviews & Ratings 2024

Overview

What is ADP TotalSource?

Recent Reviews

Big Bureaucracy and No Accountability

1 out of 10

March 05, 2024

We use ADP TotalSource for payroll as well as HR and benefits. We also use ADP TotalSource people to advise us on policies and procedures …

Avoid ADP TotalSource if you plan on relying on them for payroll and technical support

2 out of 10

December 01, 2023

Leveraging the purchasing power of ADP, we were able to create a strong benefits offering for our employees. ADP Workforce Now also serves …

REGRETFULLY SWITCHED TO TOTALSOURCE AND WILL BE SWITCHING AFTER CONTRACT ENDS

1 out of 10

May 14, 2022

We had ADP Run which had a very easy interface and was very intuitive. We were "sold" on moving to ADP TotalSource as a "one stop shop" to …

Talk to other companies before signing on!

5 out of 10

September 10, 2021

Incentivized

TotalSource as our PEO. We use the software as our HRIS/Payroll system. As of now, we don't use it across the whole organization for …

DO NOT sign-up with ADP TotalSource. A few good reasons why.

1 out of 10

July 21, 2021

We used to use ADP TotalSource and decided to cancel our service with them. They are a PEO. It was a hard decision to terminate our …

Employee Centric Not Employer Centric

3 out of 10

May 19, 2021

Incentivized

ADP is being used as a small business solution for HR and payroll needs.

ADP TotalSource Review

1 out of 10

April 29, 2021

We utilize ADP for their PEO Total Source which [I feel] has been an utter nightmare since the beginning. [I personally recommend] do not …

Good scope of HR needs, but can't scale with large companies

6 out of 10

April 20, 2021

Incentivized

We are using ADP TotalSource for human resources paycheck management across our 2000 + company. It is a great standard solution for a …

Don't Do It

1 out of 10

February 03, 2021

Totalsource is used across our organization for payroll, benefits, and human resource management

ADP TotalSource a lot of tools packed into one software.

8 out of 10

January 28, 2021

Incentivized

ADP TotalSource was being used for onboarding new team members, payroll, vacation/sick time tracking, and onboarding new hires.

ADP TotalSource - not so much

1 out of 10

March 06, 2020

Incentivized

We are not using it anymore. It was awful. We used ADP TotalSource for almost 2 years. Choosing ADP TotalSource was one of our worst …

All-In-One HR Solution!

5 out of 10

February 29, 2020

Incentivized

It was used across our organization to streamline benefits and compensation. Previously, we were using multiple vendors to address our HR …

You can do better.

1 out of 10

December 30, 2019

We moved over to ADP TotalSource (PEO) from ADP Run and I'll begin my review by saying we're not happy at all.
Let's start with the price: …

Account Representatives Leave Something to be Desired

5 out of 10

March 30, 2019

Incentivized

ADP TotalSource is being used as a Professional Employer Organization (PEO). As part of a larger organization, we allow the group to …

Nothing tracks pay like ADP Totalsource!

9 out of 10

April 12, 2018

Incentivized

ADP TotalSource is being used across my whole organization. I have also used it at 2 other organizations prior to this one as well. …

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons

Processing payroll on time
In my experience, it has extremely poor reporting

Andrew Resnick

Controller

Dolphin Machine LLC (Defense & Space, 11-50 employees)

Global Solution
In my opinion, the promises the sales team make during the sale cycle is a smoke screen.

Verified User

Director in Human Resources

Biotechnology Company, 51-200 employees

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FAQs

What is ADP TotalSource?

ADP TotalSource is a professional employer organization (PEO) that provides strategic HR outsourcing. It includes services and technology to manage employee benefits, payroll, compliance, risk management, safety, and recruiting. Users have access to an online portal for things like self-service reporting, generating pay statements, and managing applicant resumes/interviews. Help from the service center and industry experts is available by phone.