ADP Workforce Now Reviews

We use ADP Workforce Now for administration of our payroll, timekeeping, time off and HRIS functions for our U.S. based employees. It makes it easier to have all of our data in one place for our three locations. We have practitioners at two locations that have full access to all employees.

We use Workforce Now for payroll and human resources. We don't use it to its fullest potential but it gets the job done. We are continually improving and accessing more of its options to bolster our company and employees. For payroll, it is a great program. I process payroll weekly and can get it done in half a day. When I do have problems, ADP responds but not usually as quickly as I would like. It can be difficult to find an actual person to trouble shoot issues when calling in for help or sending a support email request. I do recommend using Workforce Now.

We use ADP to process our payroll and use the HR functions as well as the performance review services. In theory, ADP has all the things we need to accomplish what we need to do, however, the constant reconfiguration of the systems is very irritating. To just get started with ADP requires a lot of training and class time to learn the system, but with the constant upgrades, it is hard to keep up with the changes as they are usually major changes. Why so many upgrades? It is working and you do a change and other things are affected. I feel changes are not thoroughly being tested before they go live and other things that we count on are changing. In other words, it creates other issues. Fix the little things that need fixing and leave the system alone. We don't need a different look every quarter. It makes it hard for the user and when we call to get help, we are actually learning together because your reps cannot keep up with the changes either. It is harmful to our system and makes us just crazy. Your customer service is getting better as I finally have a rep that knows the system or will do whatever she needs to do to get the answer. It does take time though and sometimes we have no time. I was against ADP from the beginning as service was my biggest issue with ADP. But now it is the constant changes, and how it affects other parts of the system, like the manual check processing that was compromised with the last update. We could not do a manual termination check and had to hand type a check due to this problem created by your upgrade. This caused other issues when putting the information in the system the next payroll. Just one example of issues created. Again too many upgrades that change too much.

We use ADP Workforce Now for HR, Payroll, Time and Attendance, Benefits and Employee Self Service. While the basic functions are tolerable, for a high-level user it feels like a step back. There are a lot of limitations to the functionality and a lot of room for improvement to simplify, streamline and eliminate bulky work.

We are using it across the whole organization. From on-boarding, payroll, HR, and terminations. We use the benefit's module, payroll, HR and will be getting ready to activate the full onboarding, performance management, and compensation modules. Currently, we have about 400 employees in about 20 states and having ADP do our payroll, time & attendance, full taxes and more is a great help when your HR Team consists of 3 people and only 2 are active users on a daily basis.

After outgrowing ADP RUN, WorkForce Now was the next logical step. I appreciated how the ADP implementation team worked side-by-side with us and made the transition easy and generally stress-free. WFN is used across our organization and has given us a central portal for recruitment (plus eliminated paper applications!), performance reviews, and benefits management.

We use ADP across our entire organization. It has allowed us to use employee self-service for benefit enrollment, employee changes, performance evaluations, and much more. We have employees across the country and this allows them to keep their information updated and decrease errors.

We currently use ADP Workforce Now for payroll, time, and attendance. We are in the process of implementing the benefits module. Our entire organization uses it. It addresses several problems for our company. The system is very user-friendly and it's easy to create reports that are useful for everyone. From a payroll manager stand-point, it helps keep our company in compliance with our taxes and payments to employees.

Office staff currently uses Time and Attendance. We hope to eventually have all employees on the time and attendance system with ADP as well as have all employees given access. At this time, we are trying to figure out the best and most efficient way to have our technicians and commercial drivers get on board.
We find that the electronic timekeeping system helps reduce errors (not having to manually enter hours worked in a pay data batch). Payroll handling and processing are handled with HR. There are a lot of areas I can't wait to explore, set up and manage using ADP. I just wish I had more sets of hands and more time!

ADP Workforce Now is used throughout our Direct Holdings office in VA for payroll, benefits administration for enrollment and pay deductions, recruitment tracking for document tracking, and personnel records for document retention. In addition, our parent company has decided to have all of their subsidiary companies integrate into this system. As the system is integrated throughout multiple locations, we hope to be able to add Self Service ability and more options under the Recruitment and Talent section to help with the automation of these items.

We currently use ADP Workforce Now as our one-stop-shop for Payroll, HR/benefits, and time & attendance. We originally started out on version 2 in 2011, and have since upgraded. We also had 7 company codes and were able to consolidate that into 2 codes. Both the consolidation and upgrade process was a bit painful. Signing-on with ADP with our current software is definitely way easier than being a longtime client and moving up. The best thing about the new system is our dedicated Payroll, R, and Time & Attendance team. I don't know what we would have done without them.

Our organization uses the following ADP Workforce Now features: Recruitment, Payroll, Time & Attendance, HR, Performance & Compensation, Benefits, Tax Compliance, and ACA Reporting. We offer employee self-service (ESS) for certain personnel changes, tax profile updates, benefits enrollment/open enrollment, pay statements and annual statements. Supervisors have manager access to review and approve timecards and time off requests for their direct reports. ADP Workforce Now allows us to have a streamlined and efficient workflow between HR, payroll, and managers, thereby supporting our goal to provide excellent service to all employees.

We use ADP Workforce Now to process payroll, online benefits enrollment, ACA compliance, and HRIS. Administration of the system is managed by Human Resources, however, our entire organization uses some aspects of the program.

We have nearly seamless payroll administration through ADP. We are able to run various, standard and customized payroll and management reports. We implemented online benefits enrollment a couple of years of ago and it have saved us time and paper, as well as increased accuracy of benefits enrollment information. It has taken several years to work out the kinks in ACA compliance with the software, but it has gotten better.

We have run into a few glitches now and then when ADP has installed upgrades to the system, however, these issues are quickly resolved by ADP.

We use ADP Workforce Now across our Human Resources and Finance departments to manage payroll and HR tasks.

I work in payroll at Georgia Military College. I began my career at GMC in 2014. We have always used ADP. Our office pays over 1200 employees per month. The entire college uses ADP. We have been a client for over twenty years. One of the handiest tools ADP has is a clock in/out machine. All employees receive an ID card. To clock in or out, we just slide our card in the machine. It is much easier than logging into your computer every day. We also use the ADP Mobile app. The app lets us make changes to our profile. We can also view our pay statements and W2s. That helps my office tremendously. We can just direct employees to the app to see their information. Our school has a dedicated account manager at ADP. When we have an issue that needs addressed, we just send her an email and she gets back to us pretty quickly. We love ADP.

We utilize ADP Workforce Now throughout our entire organization, from recruitment through retirement. It gives managers access to their employee data without having to ask HR and wait for responses.

It's used across the organization for BSI's US and Canadian entities (around 1,000 employees). We currently use ADP Workforce Now as a solution for our Benefits Management, Payroll, and Time and Attendance.

It is used across our whole agency, including time and attendance. We have many different departments so using Workforce makes it easy to track departments and money spent in each. It simplifies payroll and making sure all taxes are paid in full and on time. It, at times, has caused us problems in the implementation of varying rates and the difficulty of making sure we are getting folks paid the correct amount of wages.

Hope Academy uses ADP Workforce Now for our payroll management. I am the only one who accesses Workforce Now. We are a smaller organization, so our employees do not have their own user accounts. I input all of that information for payroll. I rely on Workforce Now to process and maintain my payroll and reporting.

Payroll only and I'm the only user (no employee access).

Used in all departments across the whole organization and several locations. Supervisors are responsible to maintain and approve their staff activity.

We are a small company with many remote employees, so having an easy-to-use and thorough reporting software package is crucial. We use ADP Workforce Now to record time off requests, absences, and worked hours. We are also able to access past paychecks for up to 3 years, which is very helpful. Finally, you can also use WFN to check how much paid time off has been used, and what is still left for yourself and/or for your employees.

I use Workforce Now for employee and payroll management.