ADP Workforce Now Reviews

ADP Workforce Now is being used throughout our park district. All of our staff have access to Workforce Now via desktop and/or mobile app. Recently, ADP helped us go paperless with our payroll! They worked closely with me on communication with our employees on what they needed to do prior to going paperless and they helped me get employees signed up with ADP Wisely Pay card. This is very exciting for us!

We use ADP Workforce Now for administration of our payroll, timekeeping, time off and HRIS functions for our U.S. based employees. It makes it easier to have all of our data in one place for our three locations. We have practitioners at two locations that have full access to all employees.

We use Workforce Now for payroll and human resources. We don't use it to its fullest potential but it gets the job done. We are continually improving and accessing more of its options to bolster our company and employees. For payroll, it is a great program. I process payroll weekly and can get it done in half a day. When I do have problems, ADP responds but not usually as quickly as I would like. It can be difficult to find an actual person to trouble shoot issues when calling in for help or sending a support email request. I do recommend using Workforce Now.

We use it as our HRM in HR for payroll, timekeeping, hirinng, reporting and benefits. We also have all of our employees using it for self service on time cards, employee profile and payroll. It is both a resources and tool.

ADP Workforce Now is used by the payroll department and by all employees for self service items, such as direct deposit and tax withholding changes. Employees are also able to print copies of their pay stubs. Allowing employees to make changes saves time for the payroll department.

My employees are spread across 15 states. We have offices in 6 of those states, the other employees are remote. Utilizing the Employee Self-Service functionality of Workforce Now allows my employees to complete their HR, payroll, and benefits transactions in a minimal amount of time with a minimal time commitment. ADP makes it easy for me to make my employees' lives easier!

We use ADP Workforce Now from recruiting to payroll to timekeeping. ADP is our lifeline within the HR and Payroll departments. We also utilize the document cloud and store all of our employee documents there. This helps us save space and filing time. We have employee self-service where the employee can update their address, name, benefits and more.

Workforce Now is being used throughout the whole organization. We are trying to make our workload smarter and not harder.
Some of the issues I run across is that some team members are hesitant to use it based on past experience with other companies that used ADP. I walk and talk to them and help them embrace what we use in ADP to make their work easier. It is nice to be able to reach out to our service rep or even customer service when I have a problem with a module or even a field that is being stubborn.
There have been times with the Recruitment module that make it challenging to use. I've asked for ADP's help, but I haven't gotten any follow-up as yet. We've had so many people with their "hands" on it that I cannot get it to work correctly, which has an impact on updating E I-9 and Exemption status with the states. The end around is to do an import. This is not always an option to do with time constraints.

We use ADP as our HRIS system. Employees on all levels access ADP using their self service option. It is here where our employees can update their personal information, tax withholdings, direct deposit, view pay statements etc. We use ADP Workforce Now as our full lifecycle HR system, from recruiting and onboarding to everyday time keeping and payroll, to termination. It is our one stop shop for everything employee related.

We currently use ADP Workforce Now for many different things. We use the time and attendance Essential Time for our associates to enter their time to be paid. We do our annual benefits open enrollment online through ADP. We process payroll for about 350 associates on a bi-weekly basis under 2 different FEINs. Our associates can go in at anytime and get copies of their pay stubs or W-2s as needed.

ADP Workforce Now is without a doubt the most efficient HR and payroll system that I have used throughout the duration of my career. It is a seamless integration of both systems and allows employees to monitor all things related to and involving the human resources side of the business.

We use ADP to process our payroll and use the HR functions as well as the performance review services. In theory, ADP has all the things we need to accomplish what we need to do, however, the constant reconfiguration of the systems is very irritating. To just get started with ADP requires a lot of training and class time to learn the system, but with the constant upgrades, it is hard to keep up with the changes as they are usually major changes. Why so many upgrades? It is working and you do a change and other things are affected. I feel changes are not thoroughly being tested before they go live and other things that we count on are changing. In other words, it creates other issues. Fix the little things that need fixing and leave the system alone. We don't need a different look every quarter. It makes it hard for the user and when we call to get help, we are actually learning together because your reps cannot keep up with the changes either. It is harmful to our system and makes us just crazy. Your customer service is getting better as I finally have a rep that knows the system or will do whatever she needs to do to get the answer. It does take time though and sometimes we have no time. I was against ADP from the beginning as service was my biggest issue with ADP. But now it is the constant changes, and how it affects other parts of the system, like the manual check processing that was compromised with the last update. We could not do a manual termination check and had to hand type a check due to this problem created by your upgrade. This caused other issues when putting the information in the system the next payroll. Just one example of issues created. Again too many upgrades that change too much.

ADP is being used to track the staffing of the employees within sports and entertainment sectors of the organization. The system let’s us know what department and titles of everyone involved in the organization. The system also allows the Human Resources depart to track attendance and work locations of team members.

We use ADP Workforce Now for HR, Payroll, Time and Attendance, Benefits and Employee Self Service. While the basic functions are tolerable, for a high-level user it feels like a step back. There are a lot of limitations to the functionality and a lot of room for improvement to simplify, streamline and eliminate bulky work.

We are using it across the whole organization. From on-boarding, payroll, HR, and terminations. We use the benefit's module, payroll, HR and will be getting ready to activate the full onboarding, performance management, and compensation modules. Currently, we have about 400 employees in about 20 states and having ADP do our payroll, time & attendance, full taxes and more is a great help when your HR Team consists of 3 people and only 2 are active users on a daily basis.

I used ADP Workforce Now in my previous company. It was used company-wide once we rolled out self-service. Employees were able to see their pay stubs, change their personal information, and managers were able to conduct performance reviews in it.

After outgrowing ADP RUN, WorkForce Now was the next logical step. I appreciated how the ADP implementation team worked side-by-side with us and made the transition easy and generally stress-free. WFN is used across our organization and has given us a central portal for recruitment (plus eliminated paper applications!), performance reviews, and benefits management.

We use ADP across our entire organization. It has allowed us to use employee self-service for benefit enrollment, employee changes, performance evaluations, and much more. We have employees across the country and this allows them to keep their information updated and decrease errors.

We currently use ADP Workforce Now for payroll, time, and attendance. We are in the process of implementing the benefits module. Our entire organization uses it. It addresses several problems for our company. The system is very user-friendly and it's easy to create reports that are useful for everyone. From a payroll manager stand-point, it helps keep our company in compliance with our taxes and payments to employees.

Office staff currently uses Time and Attendance. We hope to eventually have all employees on the time and attendance system with ADP as well as have all employees given access. At this time, we are trying to figure out the best and most efficient way to have our technicians and commercial drivers get on board.
We find that the electronic timekeeping system helps reduce errors (not having to manually enter hours worked in a pay data batch). Payroll handling and processing are handled with HR. There are a lot of areas I can't wait to explore, set up and manage using ADP. I just wish I had more sets of hands and more time!

ADP Workforce Now is used throughout our Direct Holdings office in VA for payroll, benefits administration for enrollment and pay deductions, recruitment tracking for document tracking, and personnel records for document retention. In addition, our parent company has decided to have all of their subsidiary companies integrate into this system. As the system is integrated throughout multiple locations, we hope to be able to add Self Service ability and more options under the Recruitment and Talent section to help with the automation of these items.

We currently use ADP Workforce Now as our one-stop-shop for Payroll, HR/benefits, and time & attendance. We originally started out on version 2 in 2011, and have since upgraded. We also had 7 company codes and were able to consolidate that into 2 codes. Both the consolidation and upgrade process was a bit painful. Signing-on with ADP with our current software is definitely way easier than being a longtime client and moving up. The best thing about the new system is our dedicated Payroll, R, and Time & Attendance team. I don't know what we would have done without them.

Our organization uses the following ADP Workforce Now features: Recruitment, Payroll, Time & Attendance, HR, Performance & Compensation, Benefits, Tax Compliance, and ACA Reporting. We offer employee self-service (ESS) for certain personnel changes, tax profile updates, benefits enrollment/open enrollment, pay statements and annual statements. Supervisors have manager access to review and approve timecards and time off requests for their direct reports. ADP Workforce Now allows us to have a streamlined and efficient workflow between HR, payroll, and managers, thereby supporting our goal to provide excellent service to all employees.