ADP Workforce now simplifies on-boarding
Entering timesheets (time cards), tracking/requesting time off, annual insurance renewal selections, employee policy manual upload and …
ADP Workforce Now
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ADP Workforce Now
Overview
Recent Reviews
Reviewer Sentiment
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Awards
Popular Features
View all 48 featuresDirect deposit files (908)
8.7
87%
Update personal information (893)
8.6
86%
View and generate pay and benefit information (905)
8.6
86%
Pay calculation (917)
8.6
86%
Reviewer Pros & Cons
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Pricing
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Cloud
Enhanced
Contact sales team
Cloud
Complete
Contact sales team
Cloud
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Features Scorecard
Human Resource Management
7.7
77%
Payroll Management
8.2
82%
Leave and Attendance Management
7.8
78%
Employee Self Service
8.1
81%
Asset Management
6.0
60%
HR Reporting
7.3
73%
Onboarding
8.1
81%
Performance and Goals
7.5
75%
Performance Management
7.5
75%
Succession Planning
6.0
60%
Recruiting / ATS
6.9
69%
Product Details
What is ADP Workforce Now?
ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.
ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.
•All-in-one: A configurable HR platform to efficiently manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.
•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.
•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce
•Insights in the flow of work: Make decisions with confidence, informed by insights from a robust workforce database .
•Integrated and connected ecosystem: Broaden people management capabilities with the largest HR ecosystem that integrates with leading third-party solutions. Connect with vital partners such as accountants, brokers and financial providers.
PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improve accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow. Manage payroll for a global workforce with a single solution.
HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduce the time spent with paperwork and increase the time managing and transforming your people. Automate and streamline key needs including new hire onboarding and employee acknowledgment. Reduce employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.
TALENT. Recruitment, performance management, compensation, learning. Attract top talent with intelligent and easy-to-use tools. Advertise open positions across 25,000+ Job Sites with JobTarget. Take a proactive approach to hiring with embedded ZipRecruiter Job Slots that helps you identify and match active job seekers with best fit jobs. Intelligently analyze which applicants best match your job description with Profile Relevancy. Define job requisitions with confidence using industry and geographic Compensation Benchmarks. Streamline the performance review process to better assess and develop high-performing teams. Align performance to corporate goals with the help of cascading and weighted goals and view team priorities and goal progress in one place with an organized Performance dashboard. Provide flexibility outside of the traditional annual review process with continuous and non-common date reviews. Develop a defined pay-for-performance compensation strategy to help retain top talent.
BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Administer benefit plans, execute a smooth open enrollment process, and collect the data required to be compliant with the ACA. Utilize electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.
TIME & ATTENDANCE. TIme tracking for both employees and managers. Manage labor costs, boost productivity and simplify compliance by automating timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.
ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.
MOBILE. Equip employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.
ADP MARKETPLACE. Broaden the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.
ADP Workforce Now Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
ADP Workforce Now Screenshots
ADP Workforce Now Videos
ADP Workforce Now All Things Pay
ADP Workforce Now Reporting & Analytics
ADP Workforce Now: A Complete HR Suite
ADP Workforce Now Essential Learning
ADP Return to Workplace: Features Tour
The ADP Mobile Solutions App
ADP Workforce Now Recruitment
Watch ADP Workforce Now: human capital management solutions from hire to retire
ADP Workforce Now Downloadables
ADP Workforce Now Integrations
- Oracle Cloud HCM
- Concur Travel and Expense
- Sage Intacct
- QuickBooks Desktop Enterprise
- 100+ integrations via marketplace.adp.com and APIs
ADP Workforce Now Competitors
ADP Workforce Now Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 20% |
| Mid-Size Companies (51-500 employees) | 70% |
| Enterprises (more than 500 employees) | 10% |
ADP Workforce Now Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | more than 50 countries currently supported |
| Supported Languages | English, Spanish, Canadian French |
Comparisons
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Frequently Asked Questions
What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
What are ADP Workforce Now's top competitors?
What is ADP Workforce Now's best feature?
Reviewers rate Direct deposit files highest, with a score of 8.7.
Who uses ADP Workforce Now?
The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees) and the Hospital & Health Care industry.
Reviews and Ratings
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May 24, 2022
ADP Workforce now simplifies on-boarding
Entering timesheets (time cards), tracking/requesting time off, annual insurance renewal selections, employee policy manual upload and acceptance. Keeps everyone accountable for entering their own time. Easier insurance renewal for all personnel - shows current selections so you don't have to remember and makes selections easier and quicker.
- timesheets
- policy acknowledgements
- time off requests
- carry over vacation - hard to differentiate between earned this year vs. carry over
- Needs more reminders to the approving party - sometimes employee does not have an approval prior to the requested day off
The best thing about ADP Workforce Now is its payroll management system. This HCM system has many good things to talk about, like time, attendance, and employee benefits management features that make it more accurate and perfect for any HR team in any small and big corporation. You can process employee payroll with ADP Workforce Now in a few steps.
- Taxes calculated and paid automatically on your behalf.
- You can process employee payroll in few steps.
- You can use on your computer as well as on your mobile phone.
- You can manage time, attendance and payroll etc.
- Customer service quality can be improved.
- Less information online about this management system for the new user.
- Reporting tools in ADP Workforce Now can be improved.
- I faced problems with Check delivery option, that can be improved.
April 26, 2022
A Great All-In-One HR Tool
ADP is one of our centralized HRISs that all employees use. This serves as our main data hub for employee information as well as an employee portal for people to access their tax documents, request time off, look at their paystubs, etc. Every employee has their own profile, and our company currently sits at around 1,200 employees. Finally, our HR teams use the tool for some more analytics, DEI metrics, and scheduling.
- Easy to navigate from a user standpoint.
- All-in-one package for essential HR functions.
- Simple process to update and access information.
- Access levels and approvals restrict the necessary parts of the platform.
- Great support, never crashes either.
- The interface is kind of clunky and old-school looking.
- I feel like the category labels could be more clear about what they actually are/do.
- A page listing out the approval process to gain access to certain info would be nice, that way people know who to reach out to.
April 26, 2022
My experience
We use ADP Workforce Now for Human Resource Management, Payroll & Time Management. We are using this company-wide for new hires, time cards along processing payroll. It solves our file management in one location.
- Storage
- HR Management
- Payroll
- Reporting
- Timecard Management
- Self Relience
April 14, 2022
Great product!!!! Tons of functionality
We use WFN for payroll, HR, benefits, and PTO, it's used by HR & Payroll, and our general managers. We use it to track PTO for multiple policies/classes of employees. It's used for when our customers need to buy out contracts, we use the payroll to determine time left on the contract and any other special requirements.
- Tracking PTO
- Time clock
- Updating benefits at renewal time
- PTO request process
- Remove the prenote option
March 23, 2022
Great for Employees
ADP kept track of our time and PTO. It made payroll easier and requesting time off simple. The staff was able to use it to clock in and/or out within a radius. We were able to track our vacation and sick time with the click of a button. It made tracking time simple.
- Keeps track of PTO
- Allows users to clock in from mobile
- Easy to obtain paystubs
- Sometimes the login in takes a lot of time
March 23, 2022
ADP [Workforce Now] Payroll/HR Review
We use ADP [Workforce Now] to process the company payroll; we are in the process of implementing the HR module and will be using ADP [Workforce Now] for onboarding and all other HR functions. ADP [Workforce Now] has allowed our company to consolidate multiple functions that were being handled with several vendors. ADP [Workforce Now] also provided our company the ability to streamline many internal processes.
- Payroll
- Reporting
- Consolidate tax functions
- [An improvement would be] uniform instructions from customer service.
- [Improving the] phone system by allowing customers to reach ADP consultants directly, instead of always receiving voicemail and waiting for return calls especially during implementations.
- [It would be helpful if a] grace period [was] added for submitting payroll (30 minutes past the deadline would help a lot).
February 17, 2022
Human Resources Manager
I have worked with ADP Workforcenow since 2015. ADP's evolution has been outstanding and it has provided different sources to all ADP users.
The Benefit Portal, Talent portal and the Cloud have really assisted all HR Professionals in time-saving. Our company uses ADP across the whole organization and within the last years we have implemented both the Benefit Portal and Cloud.
The Benefit Portal, Talent portal and the Cloud have really assisted all HR Professionals in time-saving. Our company uses ADP across the whole organization and within the last years we have implemented both the Benefit Portal and Cloud.
- Time and Attendance
- Benefit
- Reporting
- Paid Time Off
- Provide documents like policies
February 17, 2022
Best-in-class workforce pay platform
I primarily use ADP Workforce to clock in and out for work. We're able to see our punches for a given week and has views for the current pay period, previous pay period, and future pay period. It also has our holidays and days off on the calendar. Highly satisfied with ADP Workforce Now.
- Quick access to punching in and out
- Shows previous pay period, current pay period and future pay period
- Shows holidays and paid time off
- Easy to navigate menus
- It would be nice to be able to adjust your punches without having to use the notes feature
- We don't use it to request time off but that would be a nice feature
We are using it across our whole organization of around 50 employees. We have been using ADP for the last 5 years or so at least. We are using it for Payroll, Benefits, Learning Management Software. We also use it for time keeping purposes and for time off record keeping.
- Payroll Support
- Learning Management Software
- Taxes and smart compliance
- Dedicated support lines for certain areas of the system. Not everyone can know everything about the software
- Timely notifications
February 03, 2022
ADP Workforce Now
It is our time clock and payroll system. I use it to add employees and keep track of their licenses and annual evaluations. Each employee can clock in and out add vacation time change their tax information, its very convenient. I run monthly reports so I can pay union dues and calculate bonuses based on anniversary dates.
- time clocks
- payroll
- handling time off
- tax calculation quarterly
- showing previous payroll information
- federal and state tax are not easy
January 25, 2022
ADP - the good, the bad, and the painful
ADP Workforce Now is being utilized by my company for payroll, benefits administration, timekeeping and general HRIS. The bundled products allow us to utilize one product and software which allows for quicker training for new users and an ease of troubleshooting when an issue arises. The product also has onboarding and recruiting capabilities, and many additional features for added cost.
- Custom Reports
- Payroll Preview and auditing access
- EDI files connecting to outside vendors (medical, 401k, etc.)
- Reporting can come from several different "buckets" of data
- Customizing fields
January 06, 2022
ADP -A Must Have
Their software was perfect for managing HRIS Matters. The hands-on approach they take with support. The price and ease of use. All aspects of HR could be handled through the applications offered. They allow you to build bundles to select the products you use the most so you are not paying for aspects you are not using. When a case is escalated you're assigned a personal representative who will work with you hand in hand to ensure that your issue is resolved. The implementation team also has a hands-on approach in getting the system set up for use. This is a great company.
- Payroll Dashboard.
- Performance Dashboard.
- Recruitment Dashboard.
- Benefits Dashboard.
- Onboarding Dashboard.
- ACA Dashboard.
- N/A
January 06, 2022
Great program! User friendly and efficient!
We used ADP for scheduling, all employee paperwork, payroll, and training. The training is the biggest problem that ADP addressed as it is user-friendly and made it easier for employees to complete their required training. I was the house manager over a 20+ bed facility in Plymouth, this program helped with the organization of everything including the employees. As said above it is a program that is user-friendly and is very efficient!
- Training.
- Payroll.
- New Hire Paperwork.
- I did not have any issues with the product.
January 04, 2022
A top notch platform for all things payfoll and HR related.
It is a comprehensive, go-to source of employee information. I use it to check my pay, benefits, organizational chart, etc. I haven't experienced any problems using this platform. The platform is updated in real-time as well. For example, when a manager left my company recently the organizational chart was updated to show she was no longer working.
- Presentation of information.
- Security.
- Ease of use.
- I honestly don't have any complaints!
- I honestly don't have any complaints!
- I honestly don't have any complaints!
January 02, 2022
New ADP Workforce Now User
We use it as a whole across the organization for payroll and all HRIS for a multicompany business. We have used it since 2017 and are mostly satisfied with the product with the exception of a few areas that could use improvement. Health & welfare calculation is one of those areas.
- Reports.
- User friendly.
- Easy to learn.
- Health and Welfare calculations for federal contractors.
December 29, 2021
Workforce Now Works
ADP Workforce Now is being used within my company for recording keeping as well as the electronic time clock. The entire organization uses the platform and it addresses the problem of communication and honesty. Clocking in for work is done one way and everyone is kept honest.
- ADP Workforce Now has helped our employees have an easy, efficient way to clock in to work every day.
- ADP Workforce Now has provided the HR department with reports needed monthly for recording purposes.
- ADP Workforce Now has a payroll system that our HR department uses bi-weekly in order to pay our employees.
- ADP Workforce Now can improve its functionality by making payroll a tailored process for each company.
- ADP Workforce Now can improve the process of creating general ledgers.
- ADP Workforce Now can improve by giving employees access to create their own account and enter information that HR would typically enter.
December 13, 2021
STAY AWAY FROM WFN AND NEXT GEN.
They sell it as a full-service solution and while that may have been true for Workforce Now, but [I believe] it is NOT true for NextGen. [In my experience] hey are forcing [us] to switch from Workforce Now to NextGen even though the service specialists don't know how to use it and it constantly has bugs and "known errors". I've spent thousands on an additional payroll admin, hidden fees, corrections, and I wish I was exaggerating - hundreds of hours on hold with them. I know ADP is supposed to be the best nationally, but this just cannot be true. There has to be better than this. [I believe] if you like your staff to think you are purposefully not paying them, use ADP. Otherwise, steer clear.
- Nothing.
- Service Specialist Knowledge of Product.
- Clear training and Modules.
- ANY Support.
December 13, 2021
Lacks Bells and Whistles But Gets the Job Done
ADP Workforce is the centralized employee portal for requesting paid time off and sick time, receiving pay stubs and tax documents, and various other organization information. It was also used for HR and employee updates and benefits management, although to a slightly less successful capacity. It was the go-to tool for basic human resources needs.
- Downloading your tax documents.
- Requesting time off and notifying you of your manager's approval.
- Checking your pay stubs.
- While secure, the platform was generally hard to access and constantly required password changes with increasingly stricter requirements.
- It did not have a mobile app at the time.
- Was used by HR for company news but the content formatting seemed limited and accessibility was not the greatest.
December 11, 2021
As an employee using this product, I love it!
I use ADP Workforce Now to manage and track many HR-related tasks. From payroll to time-off requests to benefit elections during open enrollment. We also receive our annual tax documents electronically through the app. I can add or edit beneficiaries to my plans within the app as well. I do most of my interactions within the mobile app, which is very user-friendly.
- Time-off.
- Breakdown of pay by category (tax, 401k, take home).
- Benefits elections are very easy.
- Convenient and easy access to tax documents for filing season.
- When taking time off, I wish the app would show a calendar view of days to better distinguish week/weekend days.
December 10, 2021
ADP - 1 year experience
I am a current user of this software. I use the desktop option for my everyday needs: - clock-in and clock-out (you could add any breaks as well) - submitting an application for the PRO days (regular and floating) - check my paychecks (work hours, overtime, paid time off, commission, SPIF, incentive) - my benefits (medical, dental, vision insurance plans, FSA, all other insurance) I use the mobile version as well for my paychecks.
- My time.
- My benefits.
- My pay.
- My time off.
- Salary paycheck calculator.
- Information about future tax.
December 09, 2021
ADP Workforce Now
We use ADP Workforce Now to help with onboarding, timeclock, associate timecards, and form/document storage.
- Payroll.
- Form/document storage.
- Employee info/document tracking.
- The site times out too quickly.
- [In my experience] running reports from Workforce Now is very difficult.
- I want to put this twice...running reports is very difficult.
December 09, 2021
How I Use ADP Workforce Now
I rely on ADP Workforce Now to provide complete solutions for HR and employee management. We maintain all employee records, salary history, and process payroll and taxes through the platform. In addition, the system tracks employee PTO time, holidays and integrates with ACA reporting. We use the ADP Learning platform, which has been a valuable resource for employee skills training and new manager onboarding. The recruitment and talent acquisition solution has been invaluable to our company, and the Career Center allows for our company to have a much higher exposure to potential candidates. I also use the Onboarding experience for new hires and the performance management system for annual reviews, counseling, and PIPs. The analytics dashboard has provided me with real-time data on our workforce and trends in everything from employee turnover, cost control, and DE&I that we actively use and measure. The data cloud storage has allowed me to transition to a paperless records system for everything related to HR and personnel, and the custom reports have allowed me to create powerful reporting for the company leadership.
- The Benefits Services Team has provided seamless integration between our employees and their benefits selections upon hire, as well as annual enrollment for all employees. It has saved me untold hours in not only communicating with all of my benefit partners but also in invoice reconciliation and life event changes.
- The recruitment and job requisition has been an absolute game-changer for our company. We launched a career center on our website that integrates from the platform, and allows us to attract talent at a much higher level. It also integrates with the top job posting sites for maximum exposure. All communications with candidates are tracked and saved on the system, and I love that the templates are customizable.
- ADP is excellent at payroll processing. This seems basic, however, there is so much flexibility built into their system. We have had to process one-time checks, make corrections to previous checks, revise end-of-year W2's and the payroll team is always there to help and guide us through the solutions.
- ADP Workforce Now is continually updating and improving modules, so that is appreciated. Have had an occasional instance when something is not working in the recruitment or performance management module, and when reported they do acknowledge an issue has been reported. Perhaps they can send a message to all clients when a known problem is reported so we do not spin our wheels trying to figure out why something doesn't work.
- Have had some problems with the ADP Comprehensive Learning system - glitches such as registrations not recording properly or employees with assigned courses not being able to access the training.
December 09, 2021
Glad we made the switch to ADP
ADP Workforce Now has helped us to streamline our onboarding, benefits, 401K, and performance management systems over the past 4 years. Not only is the platform the best for payroll, but there are also so many other aspects of the system that help in everyday work situations. We are pleased with the analytics, reports, dashboards, and the amount of information that is collected and reported on for any need.
- Reports and analytics.
- Performance Management.
- Time record approvals.
- Customer service.
December 09, 2021
Trust me, This is the software you need!
We use ADP in a number of ways. We house update training for HR and IT. Our pay details are housed here as well so anyone can go in and see their paychecks, their financials for retirement as well as your W2s. We are able to exist more freely in our work because ADP is tremendous at keeping this other stuff well organized and easily available.
- It organizes your financial work life very well.
- It houses a centralized place for your paychecks and your W2s - comes in handy during tax season or buying a house.
- It houses numerous LMS trainings that we are able to complete inside the software and allows us to track our employee goals for the quarter or year.
- I honestly cannot think of any. It does precisely what I need it to do - very well.