ADP Workforce Now Reviews

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1152 Ratings
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Score 7.8 out of 100

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Reviews (1-9 of 9)

Anonymous | TrustRadius Reviewer
February 20, 2020

You can use ADP Workforce Now to fit your company's needs.

Score 7 out of 10
Vetted Review
Verified User
Review Source

Online Training

8
We took several classes that were conducted on the phone where we could actively participate, ask questions, discuss, etc. and that helped us better understand the what, how and why of each subject. Some classes we did online and were able to complete at our own pace. It was nice to be able to pick extra subjects that you wanted to learn about other than just the ones that ADP required us to complete before our implementation.
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Anonymous | TrustRadius Reviewer
February 20, 2020

Lost in Changes

Score 8 out of 10
Vetted Review
Verified User
Review Source

Online Training

9
When we initially started with Workforce Now, we enrolled in the many online training/ webinars for the different modules and features. It was easy to follow along and ask questions on issues that were more complicated. Now it seems changes are made and it's left up to us to figure out how they work on our own or go to the Bridge and research other company's issues in hopes of finding a resolution--too time consuming.
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Anonymous | TrustRadius Reviewer
February 19, 2020

I love ADP

Score 9 out of 10
Vetted Review
Verified User
Review Source

Online Training

9
Very Good - although speaking with an individual was sometimes easier & better.
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Anonymous | TrustRadius Reviewer
September 28, 2018

ADP WFN - Making life easier!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Online Training

9
The on-line training was most useful to me personally. It allowed me to stop and go at a pace where i was able to learn some new shortcuts and apply some of the steps that we have already be using. An example would be in the Hire/Terminate page where the steps were easy to follow but it did take time to learn them
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Benjamin Yee | TrustRadius Reviewer
May 26, 2017

Useful Time Card and Payroll Site and App

Score 8 out of 10
Vetted Review
Verified User
Review Source

Online Training

9
The instructions from the recruiting agency on how to use the system was pretty straightforward.

It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application.
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Feature Scorecard Summary

Employee demographic data (551)
8.1
Employment history (562)
7.7
Job profiles and administration (528)
7.9
Workflow for transfers, promotions, pay raises, etc. (542)
7.5
Organizational charting (368)
6.7
Organization and location management (416)
7.4
Compliance data (COBRA, OSHA, etc.) (389)
7.3
Pay calculation (600)
8.6
Support for external payroll vendors (222)
7.3
Off-cycle/On-Demand payment (1)
7.3
Benefit plan administration (489)
7.8
Direct deposit files (599)
8.9
Salary revision and increment management (463)
8.1
Reimbursement management (265)
7.6
Approval workflow (439)
8.1
Balance details (464)
7.8
Annual carry-forward and encashment (379)
7.5
View and generate pay and benefit information (586)
8.7
Update personal information (574)
8.7
View company policy documentation (463)
8.3
Employee recognition (198)
7.8
View job history (32)
7.7
Tracking of all physical assets (12)
6.0
Report builder (570)
7.5
Pre-built reports (568)
7.5
Ability to combine HR data with external data (323)
6.8
New hire portal (21)
6.1
Manager tracking tools (14)
4.8
Corporate goal setting (130)
6.8
Individual goal setting (166)
7.3
Line-of sight-visibility (134)
6.7
Performance tracking (159)
7.2
Performance plans (208)
7.0
Performance improvement plans (173)
6.6
Review status tracking (213)
7.1
Review reminders (218)
7.3
Multiple review frequency (180)
6.8
Create succession plans/pools (6)
5.8
Candidate ranking (6)
5.8
Candidate search (7)
6.3
Candidate development (6)
6.2
Job Requisition Management (198)
7.5
Company Website Posting (199)
7.5
Publish to Social Media (159)
7.0
Job Search Site Posting (174)
7.0
Duplicate Candidate Prevention (8)
2.3
Applicant Tracking (201)
7.4
Notifications and Alerts (218)
7.5

About ADP Workforce Now

ADP Workforce Now is an easy-to-use human capital management solution for companies with more than 50 employees.

Built on a single database, the fully integrated ADP Workforce Now suite includes Human Resources, Payroll, Benefits, Talent Management, Time & Labor Management and HR Analytics capabilities. From payroll to proactive compliance to managing employees across borders, the vendor says the goal of ADP Workforce Now is to free users from administrative tasks so they can focus on their people and their business. Workforce Now integrates simply and securely with other business applications through APIs and the ADP Marketplace. Users can add more functionality as their business grows.

The vendor's value proposition is that users can save time and money through:

  • Fewer employee questions – easy self-service tools like the WFN top-rated mobile app provide access to pay info, timecards and more.
  • Less data entry – updates sync automatically to payroll, benefits and other systems.
  • Competitive pricing – options designed to meet users' specific needs.

The vendor also says users can gain peace of mind due to:

  • Expertise – vendor has over 65 years of experience, and is used across industries.
  • Automated alerts – to help prevent costly errors.
  • Compliance – over 2,500 specialists actively monitor regulatory changes and focus on users' compliance needs.

ADP Workforce Now Features

Human Resource Management Features
Has featureEmployee demographic data
Has featureEmployment history
Has featureJob profiles and administration
Has featureWorkflow for transfers, promotions, pay raises, etc.
Has featureBenefits information
Has featureOrganizational charting
Has featureOrganization and location management
Has featureCompliance data (COBRA, OSHA, etc.)
Payroll Management Features
Has featurePay calculation
Has featureSupport for external payroll vendors
Has featureOff-cycle/On-Demand payment
Has featurePayroll history for each employee
Has featureBenefit plan administration
Has featureDirect deposit files
Has featurePayroll tracking and auditing
Has featureSalary revision and increment management
Has featureReimbursement management
Has featureStatutory form management
Leave and Attendance Management Features
Has featureApproval workflow
Has featureEmail notifications
Has featureBalance details
Has featureTravel absence management
Has featureAnnual carry-forward and encashment
Employee Self Service Features
Has featureEmployee login
Has featureView and generate pay and benefit information
Has featureUpdate personal information
Has featureRequest time off
Does not have featureView job history
Has featureView company policy documentation
Has featureView company news and information
Has featureEmployee recognition
Asset Management Features
Does not have featureTracking of all physical assets
Does not have featureAsset issue and transfer management
Does not have featureAsset return
Does not have featureWarranty and after-sales status maintenance contract tracking
HR Reporting Features
Has featureReport builder
Has featurePre-built reports
Has featureAbility to combine HR data with external data
Integration with other HR capabilities Features
Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
Has featurePerformance plans
Has featurePerformance improvement plans
Has featureReview status tracking
Has featureReview reminders
Has featureMultiple review frequency
Succession Planning Features
Does not have featureCreate succession plans/pools
Does not have featureCandidate ranking
Does not have featureCandidate search
Does not have featureCandidate development
Onboarding Features
Does not have featureNew hire portal
Does not have featureManager tracking tools
Performance and Goals Features
Has featureCorporate goal setting
Has featureIndividual goal setting
Has featureLine-of sight-visibility
Has featurePerformance tracking
Recruiting / ATS Features
Has featureJob Requisition Management
Has featureCompany Website Posting
Has featurePublish to Social Media
Has featureJob Search Site Posting
Does not have featureDuplicate Candidate Prevention
Has featureApplicant Tracking
Has featureNotifications and Alerts
Additional Features
Has featureTime and Labor Management
Has featureHR Analytics
Has featureHR Data Benchmarking
Has featureCompliance Management
Has featureBenefits: Open Enrollment
Has featureMobile Application for Employee Self-Service

ADP Workforce Now Screenshots

ADP Workforce Now Integrations

Oracle HCM Cloud, Concur Travel and Expense, Sage Intacct, QuickBooks Desktop Enterprise, 100+ integrations via marketplace.adp.com and APIs

ADP Workforce Now Competitors

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required

Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

ADP Workforce Now Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
20%
Mid-Size Companies (51-500 employees)
70%
Enterprises (> 500 employees)
10%

ADP Workforce Now Support Options

 Free VersionPaid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

ADP Workforce Now Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:more than 50 countries currently supported
Supported Languages: English, Spanish, Canadian French